Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.
Written on: 25/02/2013
Years ago, hotels were not too picky about who they let check in. They would even let mirnos check in. Rooms would get trashed regularly, and hotels would try to bill the parents. The parents signed a note, right? Most times, however, parents would deny they ever signed a note, and many times the hotel would have to fix the damage. They would file a claim with the insurance company, which would pay. Well, insurance companies got tired of paying. So when it came time to renew the insurance… Read Full Review
Written on: 09/10/2012
Don't leave any personal items in your room if you stay in the Disneyland Thomas Cook Explorers Hotel. My expensive sunglasses were taken from our hotel room and when we reported it to the hotel, they did nothing at all. They checked their lost property but surprise surprise, nothing turned up. I would strongly advise against staying at this hotel and choose another hotel in the area. If you are wanting to travel into the centre of Paris a lot, then don't stay in this area. It's a 40min train… Read Full Review
Written on: 12/04/2012
Stayed at the Explorers Hotel, Disneyland Paris for 4 nights at the start of April 2012. Arrived with my husband and 2 children aged 16 and 11. The reception staff were friendly and the room was clean with comfortable beds. There was a safe in the room which was useful for the passports. There were also tea making facilities, hairdryer and towels in the bathroom (there was no soap or shampoo/shower gel in the bathroom so make sure you take some with you). As we arrived at the hotel at 4pm… Read Full Review
Written on: 16/07/2010
I have been taking a party of 20 for ten years to the GrandHotel Jeanne D'Arc. Boulevarde St Marcel Paris 4 years ago it changed hands and from being a well run good value for money hotel has become run down, shabby and they made a complete mess of my booking this year causing me much anxiety. I have told them that we won't be returning again. Worse they have no honour system. I left behind two transisitor radios, an electronic language translator and some books. After I emailed them only… Read Full Review
Written on: 05/07/2010 by boabd (1 review written)
Thomas Cook Explorer hotel Disneyland Paris
If you want to get to sleep at night, forget it! If you want reasonably priced drinks out of happy hour, (19:00 to 21:00) forget it! If you want to complain and expect an understanding response, forget it! If you like to sleep in an air-conditioned room, forget it!
If you want to listen to kids calling out of their windows all through the night, you got it! Beer is cheapest at 6.5 Euros. When I complained about the noise from the kids shouting out… Read Full Review
Written on: 30/04/2010
The website for this hotel is very nice but is very different from the actual reality. There is a soft play area next to the pool that on appearance seems like a great place to let your kids go and play safely - but this is not the case. The area is so badly maintained that my child hurt his leg quite badly because there was so much exposed wood - which is lethal to little children running and throwing them selves around on soft foam areas. I took several photos of it and intend to bring… Read Full Review
Written on: 18/06/2009
We stayed at Explorers hotel in suite 130 (a queen size bed, separate sofabed bedroom and separate bunkbed room with two bathrooms). Room was clean but fairly basic. We found the staff incredibly helpful but our gripes were the very high prices for drinks but this is in disneyland as a whole and being charged an extra 6 euros for a cooked breakfast… Read Full Review
Written on: 30/05/2009 by mikenetic (6 reviews written)
We arrived at the Explorers hotel with mixed expectations, from reading previous reviews we did not know what to expect. First impressions were excellent, the reception and public areas were all spotlessly clean, this continued into our rooms. The service from all staff was perfect: polite, courteous and helpful. Our room was situated in the south wing and was extremely quiet, very welcome after many hours in the Disney parks.
We went to the pool thinking it may be only a quick dip to satisfy… Read Full Review
Written on: 26/07/2008 by traceymp (1 review written)
The rooms at the Thomas Cook's Explorers Hotel are basic but all you need ie: clean bedding, towels changed daily and room cleaned daily, hairdryer, tv and tea/coffee making facilities. We had a crew room for 5 of us, it slept 6 comfortably. Disabled room had double bed, double sofa bed and add on room with bunks and tv. Overall rooms are a little tired looking but for the time spent in them who cares? The public areas of the hotel are clean, good pool area and great facilities for younger… Read Full Review
Written on: 05/07/2008 by MaryKB20 (1 review written)
Would recommend this Hotel but hope that the Hotel Manager acts on our complaint about the pool being too cold - otherwise this was a great hotel, very easy access to Disneyland (great bus service!) and the Hotel was brilliant for children… Read Full Review
Written on: 14/05/2008 by lauree (9 reviews written)
On the whole the Explorers hotel is in a excellent location. It takes about 6 mins by shuttle bus to get to the parks. All the staff speak excellent English and are very efficient. The rooms although very basic were cleaned every day. The swimming pool was quite impressive with water slides and a pirate ship in the middle for children to clamber over. I can recommend the pizza in the pizzeria it was delicious and trust me I eat a lot of pizzas!
Breakfast was a bit manic but their was a good… Read Full Review
As rated by our community of reviewers