GMX Mail, www.gmx.com Reviews
Latest Reviews
★☆☆☆☆
“WORST Email company ever!!!: BEWARE!”
Written on: 14/05/2013
Well, I had the worst experience I´ve ever had, and wanted to share it with you guys to avoid more people falling for this. I´m in Germany, were GMX is one of the biggest providers, they had an offer to test GMX TopMail for 3 months, with a veery small almost unreadable letter that says that in the moment you click on the offer, you´re obligated to pay for the service for one year (that means, a one-year long contract) Long story short, I got trapped by the offer, and after the 3... (read more)
★☆☆☆☆
“Worst ever”
Written on: 27/03/2013
Cumbersome to use. Doesn't work most of the time. Will not sent emails to certain domains (i.e. hotmail). Basically terrible. I have to give it one star to post this otherwise it would be none. (read more)
★☆☆☆☆
“where does it go gmx.”
Written on: 18/03/2013
i purchased a new computer thinking i had faults with it, it was gmx the mail did not get delivered i did not recieve mail, went to spam boxs could not send mail as i had sent to many when i had sent none, so it must be still going round cyber space, it would be nice to be able to speak to a human as i cant i will now go elsewhere, could be a good system if they could sort it out. mike. (read more)
★★★★★
“Best free email provider there is”
Written on: 13/03/2013
Been with GMX a good long time - only one day's downtime as they can be a bit overcautious about multiple computers being used - after a 24 hour fix that has never been a problem.. Logging in also a bit heavy with every week having to re-enter your email address, but spam filters are 99% for me and the speed is great. Also the auto link to my old Gmail is brilliant as I can see both from same place and respond as my Gmail address all in all 10 out of 10 (read more)
★☆☆☆☆
“pooo”
Written on: 12/03/2013
you have blocked all my accounts i now have to ring pay pal up againg yo tell them i need to cancel my account with them also ebay anf facebook and let my work no ... seen as i work from home on my lap top its important i have my mail to had at all times ... but you have blocked my ip adreese why the duck have you done that ?? its just more problems i didnt need so what are you going to do about it !? (read more)
★☆☆☆☆
“Heaps of advetising ...”
Written on: 25/02/2013
Although I went for the GMX Pro account, I get inundated with advertising which is not only visually annoying but slows down my computer. The actual program is extremely slow, tends to freeze and just very irritating to operate with. My advice -- stay away. There are many other email programs which work much better, are for free and actually work smoothly. (read more)
★☆☆☆☆
“Sometimes it works fine, but when it doesn't it's useless”
Written on: 18/02/2013
Other times it seems like the site is down or it will never go to your inbox and just keep "logging" in with a circle spinning on top. (read more)
★★★★★
“Very Very Good”
Written on: 06/02/2013 by foztec
Spot on, no adverts completely free. easy to use POP What you all moaning about. Guess the fools need their hands holding - Sell you PC and get a pen, paper and some stamps. Moaning wankeeers (read more)
★☆☆☆☆
“Disappointed at best”
Written on: 26/01/2013 by Raftman (1 review written)
After having unresolved problems with my Yahoo account, I thought I'd give gmx.com a go. After sending out an email to my contacts notifying them of my change to gmx, I got an error message saying that too many emails were being sent. The limit of outgoing emails (because of spamming) is too small. The worse problem is that the service times out within about 5 minutes. Then I have to log back in. Now I am in search of another provider. The biggies are out because of privacy concerns. (read more)
★☆☆☆☆
“N o Support”
Written on: 18/12/2012
Unfortunately this Company does not value its customers. You can only contact their Support by email and in my experience they seldom bother to reply. Recently they have started to block accounts whilst they sort out a spamming issue after a large number of users email accounts were cloned back in July. GMX claim the account information was harvested from a third party, however, it seems odd that the spammers only harvested GMX accounts! I question how secure personal data might be with... (read more)
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Showing 1 - 10 of 71 Reviews
★☆☆☆☆
“Its A Shame”
Written on: 26/11/2012
When I found GMX i though great nice short sharp email address, then I could not log in. It told be my password was incorrect, it was not. Support accused me of sending spam when I had only sent out about 16 emails to different addresses over the past month. After 24 hours they fixed the problem and then a couple of weeks later, can not log in again. I can not afford to lose emails or not be contactable. its gmail for me. (read more)
★★★★☆
“Pretty solid, not the best”
Written on: 19/10/2012
I've been using GMX for a few years now and really have nothing to complain of. Plain simple interface, solid POP3/IMAP and handy storage. Really don't see why there are so many bad reviews. Maybe not the best email client for spammers but that's a good thing isn't it? All said, there's still plenty room for improvement. (read more)
★☆☆☆☆
“Unreliable and apt to simply disappear with all your mail”
Written on: 28/09/2012 by Josephine1945
I read mixed reviews about GMX, however this and several other professional reviews that ranked it highly, especially in terms of security and privacy, were the deciding factor in my moving to GMX. I deeply regret having done so. Almost immediately I was experiencing slow delivery times (10 minutes to several hours) and service outages. It was almost a daily routine that at some point I would be unable to access or use GMX through Thunderbird, but could do so through the web... (read more)
★☆☆☆☆
“Completely terrible service”
Written on: 27/09/2012
Account worked for about a month or so, and for some strange reason it got locked. The whole thing seems like a scam to get you to transfer all your e-mails so they can keep them. This is worse than g-mail! Get something else if you want reliable. (read more)
★★☆☆☆
“Abuse message, can't send email”
Written on: 31/08/2012 by Rube39
Every few days when I try to send email via GMX.com I get a message saying 'user abused account,' and can no longer send mail. Strange indeed, because I usually send about 10 messages a day, with a number of photographs sent that day. BTW, iI have been using gmx.net, the German email service for years, with no problems whatsoever. Rube39 (read more)
★☆☆☆☆
“Go Away GMX”
Written on: 16/07/2012
GMX service isn't so bad but their security department staff SUCKS. They lock an account, giving no reason, only to unlock it (again no reason) a few weeks later. Almost as if they need time to go through all the mail in the account. Stay away from GMX. (read more)
★★★★★
“GMX IS EXCELLENT - perhaps some reviewers need to...”
Written on: 13/07/2012 by westburian
I am really stumped by the many negative reviews here. I signed up recently with GMX email and have had zero problems, either with the webmail , pop3, or imap. Right off the bat, I will let you know that I use Linux, or more importantly perhaps, is that I do NOT use Windows. The signup, simple and straightforward enough, took two attempts at the CAPTCHA, no big deal, at least I didnt' have to fork over a lot of personal info or take several pages of survey nonsense. Getting started - I... (read more)
★☆☆☆☆
“Highly over rated!”
Written on: 20/06/2012
Locks up everything on computer fo a long long long long time! (read more)
★☆☆☆☆
“Unreliable is an understatement”
Written on: 17/04/2012 by DerbyGrandpa (1 review written)
Widespread locking of user accounts for no reason has become the flagship service of this company. User complaints were in such high numbers that they had to remove dozens upon dozens of negative comments from their Facebook page. if your email means anything to you, avoid GMX entirely. (read more)
Guest's Response to DerbyGrandpa's Review
Written on: 25/04/2012
I've used GMX exclusively for 2+ years. I've been "locked out{" only twice and their customer service got that fixed for me without pain or strain. I seldom use the web-based version of GMX but have found it very user friendly working with my Outlook seamlessly. I do note that if I send mass eamiling to my friends and family (over 5 addresses) the excess are "kicked back" to me. I've just send the list from another non-GMX address - end of problem. Five star service from GMX. I highly recommend this email service.
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★★☆☆☆
“iPhone...GMX Email not compatible???”
Written on: 03/04/2012 by LadyBug69 (1 review written)
Okay, I was sold on the idea and created my gmx email account. However since day one, every-time I log in, the page opens but the print is so small I need to zoom in and the only option I have is double tap zoom in/out. When I zoom in it goes to upper- right corner. I can see the email link tool bar but the only thing I can link is the actions menu? :\ Ugg! So I google GMX tech support or home page etc. This is the only help I could find?! Idk y'all tell me, cuz I'm confused and... (read more)
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Showing 11 - 20 of 71 Reviews
★★☆☆☆
“I can't update any drafts”
Written on: 20/02/2012
Reasonable provider except no feedback possible to them. Used it for about 6 months in all but as I am unable to edit a draft it seems a waste of time. I have tried others Google, Yahoo, Opera etc but all leave a lot to be desired in certain areas. CAN ANYONE SUGGEST A GOOD SIMPLE EMAIL PROVIDER PLEASE? (read more)
★☆☆☆☆
“If I could give it a negative 5 I would”
Written on: 14/01/2012 by Positive
Not worth even free. Wouldn't recommend to anyone. Horrible! (read more)
★★★☆☆
“Spam ”
Written on: 03/01/2012 by BobTech (27 reviews written)
I've been using GMX for a couple of years. I find all the advertising and especially the silly Facebook links everywhere very annoying but probably GMX is owned by Facebook. The service has been reasonable until recently, when I was blocked from sending e-mails with a warning that this was because I'd been abusing the system. I managed to convince them in an e-mail that I had not abused their system, but it happened again a week later. Apparently me sending a reply receipt to a legitimate... (read more)
★★★☆☆
“Emails do not arrive straight away..... a long wait!”
Written on: 04/11/2011 by poopypoo (1 review written)
1. Email should be virtually immediate, but if you are using this service to get emails via (eg Yahoo) another system, you will wait ages for them to arrive in your GMX inbox. And I mean hours. 2. I get 20 or so spam emails EVERY day, despite adding the addresses to the so-called Blacklist. 3. The so-called Help section isn't much help at all. 4. You can send GMX an email, but they never respond. (read more)
★★★★☆
“Too slow. If I didn't have to wait for the pages to...”
Written on: 16/05/2011
Too slow. If I didn't have to wait for the pages to open so long, I would recommend the GMX service to a friend. I do have a comparison since I have concurrent email accounts with Hotmail & Gmail - it's not in my computer. (read more)
★★☆☆☆
“signIN boxes invisible at www.gmx.com...”
Written on: 24/02/2011 by 2US (1 review written)
signIN boxes invisible at www.gmx.com 24feb11Thur.12:05pmGMT+2
and for many days before that
(read more)
★★☆☆☆
“The Contact/Sign on screen index changes too...”
Written on: 20/02/2011
The Contact/Sign on screen index changes too frequently for a septuagenarian to discern quickly (it gives my 'rump' a headache - and again today!). I've dubbed modern electronic methods as "The Hindernet" (so much time expended w-a-i-t-i-n-g) or "The DIPS" procedure (explanation of that acronym may offend some people). Bring back "Cooin' Doos" (carrier pigeons). (read more)
★★★★★
“I joined GMX 1 year ago and before moving to it from...”
Written on: 26/01/2011
I joined GMX 1 year ago and before moving to it from my other web mail based account I have tested it to the extreme. I have been working in ICT for over 10 years and based on my knowledge and ability to test products I can say I am very happy with this service.
It has had its teething issues, but all webmail has its teething issues, I know people sick of trying to join Gmail only to find they have to have a sill email address such as joebloggs123 just to get there account. Yahoo people are...
(read more)
Guest's Comment
Written on: 30/08/2011
I second your comments, I joined GMX 12 months ago. I am using Yahoo at the moment and I to have worked in ICT for about 15 many years now and conducted many rigerous tests including its spam filter abilities and loading speeds.
I am personally very happy with it, the right stuff gets in the wrong stays out and the interfaces is very nice and smooth.
All the factors that people complain about which are related to speed and interface have many things that should be considered.
What browser, what graphics card, what processor they use etc. Almost everything is slow if you use IE as your browser.
I would happily say yes try GMX its very clean and fast in my experience.
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★☆☆☆☆
“Tried for days to login and unable. This is rubbish!”
Written on: 02/01/2011
Tried for days to login and unable. This is rubbish! (read more)
★★★★★
“GMX is a good mail service. ”
Written on: 07/12/2010
GMX is a good mail service.
IMAP/ POP3 facilities through Client email
SMTP facilities is reliable
(read more)
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Showing 21 - 30 of 71 Reviews
★☆☆☆☆
“I wanted a second email account to access my other...”
Written on: 17/11/2010
I wanted a second email account to access my other email through as the one I am with isn't reliable. GMX has been a nightmare. I created the account, and then the first time I tried to sign in it said it was blocked. I have not been able to get in since. I have emailed them 3 times and have had no response or assistanc of any kind. Reminds me of why I left their "service" the last time I was with them. (read more)
★★★★★
“Good service. ”
Written on: 13/08/2010
Good service.
GMX Mail is reliable, has all features I really need: handy and secure web interface with SSL(HTTPS protocol), POP3, IMAP4, SMTP, with SSL/TLS. I don't care about spam protection - it doesn't disturb me at all.
I migrated to gmx about a year ago from gmail, because its "advanced" spam filter roguishly robed me of some important contacts and it was a catastrophe.
I have a "spare" msn.com email account as well and I consider gmx and msn/hotmail/live EMAIL servicees comparable...
(read more)
★★★★★
“Easy to setup - Easy to use. Love it!”
Written on: 20/07/2010
Easy to setup - Easy to use. Love it! (read more)
★★★★★
“I love my GMX, happy with it in every respect, so far...”
Written on: 08/04/2010
I love my GMX, happy with it in every respect, so far no problems (read more)
★★★★☆
“as anewish person to emails i found this a good...”
Written on: 07/03/2010
as anewish person to emails i found this a good site.would recommend this to friends. (read more)
★☆☆☆☆
“The dreaded "Your account has been blocked" and Tech...”
Written on: 06/03/2010
The dreaded "Your account has been blocked" and Tech support sending me round in circles. It's been days sorting it out and no end in sight. I did nothing wrong except sign up for a GMX account when it first appeared. Now I am paying the cost. Would definitely not recommend GMX (read more)
★☆☆☆☆
“Having used GMX regularly for around 18 months I have...”
Written on: 17/02/2010
Having used GMX regularly for around 18 months I have found 'log in' very erractic, error messages on a daily basis, security messages I cannot understand, & account was blocked for 2 weeks with no access. An incredibly frustrating provider. No good GMX constantly updating if the basics are not right & flawed. No other provider I use has such problemson such a frequent basis!! (read more)
★★☆☆☆
“Couldn't actually create and account as everytime I...”
Written on: 29/01/2010
Couldn't actually create and account as everytime I tried it said 'backend error'. I've given up. Also the home page is incredibly slow to load. If the actual inbox and emails etc. were this slow to load, it would be unsuable. But I guess I'm not going to find out. (read more)
★☆☆☆☆
“This domain has thousands of fraudulent posts for jobs...”
Written on: 09/01/2010 by emwihs2 (1 review written)
This domain has thousands of fraudulent posts for jobs on Craigslist for months now and entire blocks of IP addresses are being blocked because of this. If you plan to use a GMX email address - you might find out the hard way that you can't send email to some places... Go with the major providers. They have no tolerance for misuse and you will be fine there (read more)
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Showing 31 - 40 of 71 Reviews
★★★★★
“GMX is a great email service. It has a nice interface...”
Written on: 04/12/2009
GMX is a great email service. It has a nice interface and a lot of nice features. The best about gmx is that is constantly updating it service. The free IMAP access is a plus. (read more)
★★★★★
★☆☆☆☆
“I tried GMX Mail for 24 hours, but had all kinds of...”
Written on: 24/08/2009
I tried GMX Mail for 24 hours, but had all kinds of trouble with the graphics. I had read a review before signing up that it didn't work well with Opera browser. A subsequent review said that had been fixed, but the reviewer was wrong. Some of the text overprinted other text, parts of the page were cut off etc. It also was not friendly to my password program when I tried to copy and paste. It forced me to enter all 20 characters at one point. I even had a heck of a time deleting the account... (read more)
★★☆☆☆
“I was introduced to GMX by relatives in Germany who...”
Written on: 17/08/2009
I was introduced to GMX by relatives in Germany who like it. It was great for a long time, now it is totally screwing up my research work and my life, unfortunately after people and companies all around the world has it as my (my family in Canada and I have several GMX addresses) eMail address. I cannot forward mail, I cannot reply to mail. How can I get this fixed? Because I will have to abandon GMX and find a reliable eMail service
C. ALEXANDER BROWN
(read more)
★★★★★
“good. need to be able to send bigger files 50mb is ok...”
Written on: 09/07/2009 by bernie2 (1 review written)
good. need to be able to send bigger files 50mb is ok but bigger would be a lot better the best so far give it ago its worth a look. sends files fast most of the time i would reommend GMX Mail,to any one (read more)
★★★☆☆
“GMX Mail seemed like a good idea with its attractive...”
Written on: 10/04/2009
GMX Mail seemed like a good idea with its attractive appearance and free service but I've had strange problems. Some e-mails I send take a long time to arrive at their destination and I found a bunch in the draft folder and they did not appear in the sent folder. A message would flash that they couldn't be sent so they'd get dumped into the draft folder. Also, when deleting e-mails, sometimes it freezes on loading the e-mail. You can't just delete it. It's okay for mail that you're not... (read more)
★☆☆☆☆
“I liked gmx.com at the beginning but in 2009 I need...”
Written on: 08/04/2009 by baranda
I liked gmx.com at the beginning but in 2009 I need also to access it on mobile (not only via pop or imap how they say,this I can do with every pop account on a mobile) and it seems they are not interested at all in this subject until now. The web interface is very-very heavy,with too many errors and cannot even work properly with all browsers.If somebody has a dial up Internet connection: Good Bye! Of course cannot work with a web mobile browser and strange too that I find there a lot of... (read more)
★★★★☆
“I love using GMX for all the extra tools that come...”
Written on: 19/03/2009 by auntieann
I love using GMX for all the extra tools that come with the account. The Mail Collector is great for having an overview and seeing all my other email accounts in just one window. File Storage option is perfect for sharing large files (videos, pics) with friends. I wouldn't dish my other addresses though, as it's still in Beta... (read more)
★★★★★
“I finally found it with GMX Mail! I've been searching...”
Written on: 02/03/2009
I finally found it with GMX Mail! I've been searching for a long time for a freemail which allows me to use some alias' to continue using my other email adresses.
Moreover, the huge storage has been a crucial argument for my registration.
Thanks GMX!
(read more)
★★★★★
“Good and friendly support on my GMX Mail English account.”
Written on: 02/03/2009 by Stauby
Good and friendly support on my GMX Mail English account.
Good design - everything is easy to find. I like the colours : )
I forgot my account informations and had a quick response - really nice. maybe they should also include chatrooms, but this is not necessary
(read more)
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Showing 41 - 50 of 71 Reviews
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Top 5 Email Providers
To calculate the top 5's we take the following factors into account:
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As rated by real users
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2. MSN Hotmail, www.hotmail.com
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3. Yahoo Mail www.mail.yahoo.com
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5. GMX Mail, www.gmx.com
71 reviews read latest review
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Angiegarcia's Comment
Written on: 28/12/2012
I had Gmx and now al the sudden I was unable to login my account, it keeps saying is incorrect but I am sure I did not change my password. How do you contact them? I try calling their phone # in UK and it is the wrong phone# and also research their company and no answer ever!!! There support staff via email is a headache they just keep replying back their same messages over and over and it does not resolve my issue. I conduct business from the gmx and now loosing alot of info and important documents submitted to me. How did you get your email fix after 24 hours? do you have a better contact phone #?
Techknight's Comment
Written on: 31/12/2012
I had to just keep emailing, I need a reliable Email service and I don't think GMX is the one!