Dyson Ball DC25 Multi Floor Reviews
Summary
Previously known as the All Floors. Features: Washable HEPA filter, Root Cyclone technology, telescopic wand, 1.3 litre capacity, combination tool.
For the pet hair friendly model see Dyson Ball DC25 Animal reviews.
Media Gallery for Dyson Ball DC25 Multi Floor
Latest Reviews
“usage”
Written on: 29/03/2013 by baggit61
It is light weight and easy to use---But does not do mop boards edging well at all. I'm always stepping or getting up in cord. For the price of the machine should be retractable. The wand is totally not user friendly, does not have flexibility and does not extend well--fell it is very cumbersome to use (read more)
“Brush function failed in less than 30 days!!!”
Written on: 26/01/2013 by Thehub (1 review written)
Letter actually written to Dyson - actually 6th letter asking for help!! Dyson- Here we go once again!!!! Here is a photo of the Dyson that I recently purchased for your company that possibly has the worst customer service EVER!!! I am sending a photo of where you have told me numerous times to look for the so called serial number that I need in order to get any kind of help at all!!! THERE IS NO SERIAL NUMBER ON MY MACHINE!!! Do you understand this. I have a new (purchased in November for... (read more)
“Still can't operate overall”
Written on: 05/01/2013 by Juanita41 (1 review written)
I purchased my Dyson DC25 from QVC, it's blue, but did not come with a manual, instead it came with a small 2-3 page cardboard brochure that only had pictures. The main head brushes need cleaning. I don't know how to take off to clean. I have a flat out tool that I don't know how to use. They showed it being used as a selling point, but by the time you get it you can't remember. There is nothing to show you how and when to use any particular tool. I think this is absurd! Another thing is it... (read more)
“You need the warrenty just to keep it going”
Written on: 19/06/2012
Beware of the DC25 it works for a year, then it problems after problems! This is a poorly designed machine, which isnt upto the job unless you live on your own with no pets or children. In a two year and a half, my DC25 has broken down 4 time. I bought the dyson as i believe it would be a good work horse, but i spent over three hundred pounds on a poor machine. The customer service is awful as well, the worse i ever had. Personal i feel dyson are ill equipped to deal with customers. Please... (read more)
“Not for Asthmatics”
Written on: 22/03/2012 by Bluesherpa (1 review written)
Don't buy this if you are an asthmatic. As the exhaust air from the ball blows on the floor blowing all the dust into the air. This is not good for asthmatics as breathing it the dust can cause and Asthma attack. One of the worst Dyson buys I have made. It’s a very expensive door stop. I just wish we had realised what the problem was and taken it back as unsuitable, but we left it to long and Dyson were not sympathetic to our problem. I wonder if other people have had the same problem as... (read more)
Billgr's Response to Bluesherpa's Review
Written on: 15/05/2012
It's too bad you didn't act right away and return the Dyson when you used it the first time.
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“No problems with this excellent cleaner”
Written on: 16/03/2012
Just received new Dyson DC25 having sourced it cheap-ish online (was going to go second hand but new wasn't that much dearer from currys!) I had borrowed my mums to see if this Dyson would work well in my house would do all the tasks I needed it to, which it did. On receipt of my new one, well, it's fab, so easy to fit together, didn't need the instructions, the whole thing is built simply and with common sense (not a word you commonly find in technically designed things!) Amazing... (read more)
“Heavy and cumbersome”
Written on: 08/01/2012 by Trafford (2 reviews written)
I was persuaded by friends to buy this as many of them rate Dysons. I myself prefer cylinders to uprights, but thought I would give it a go since we had just had new carpet installed and with having three floors (but only hard floors on the ground) we could have the Dyson for upstairs. Bit of a mistake. Trying to lug that thing up another load of stairs, or even do the stairs themselves is a real problem. It's probably the technique I use, and the fact I am used to cylinders, but it just... (read more)
“Product ok, not dissapointed, customer service is...”
Written on: 09/12/2011
I've had it for almost 2 years now, I have two dogs, it cleans the hair very easily, and carpets very well. Its not as good on actually larger pieces, but most of what I clean is hair and dust etc. I find it easy to manoever and the weight of it you get quickly accostumed to it. The ball is big, but if you don't fit under something, just take the wand out!! The cord is a little hasle but once again you get used to it. Easy to empty and no mess in the house when emptying in a bag. I clean the... (read more)
“This is my first Dyson. I borrowed a friend's DC24...”
Written on: 02/04/2011 by charleygeorge (1 review written)
This is my first Dyson. I borrowed a friend's DC24 and loved it. Thought I would go one better with the DC25 as I have a hairy cat but am disappointed. Not very easy to manoevre and heavy. Needs emptying frequently. Some reviewers state the hose will not reach many stairs; I am wondering if they are omitting to attach the tube to the hose? The machine is not steady when using attachments. I have not yet tried to clean walls or ceilings and am rather dreading this. Are these machines... (read more)
Guest's Response to charleygeorge's Review
Written on: 05/09/2011
hi
I am reading reviews trying to decide. I read you comment, the DC24 (2.6m)has a shorter hose than that of the DC25(4.4) hence the 24 will not reach up a standard stair case.
good review though
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“The Dyson 25 multi floor vacuum cleaner is a complete...”
Written on: 18/03/2011
The Dyson 25 multi floor vacuum cleaner is a complete waste of money; It's heavy, bulkly & incredibly unwieldy. I had the original Dyson for over 15 years & loved it but, like one of the other reviewers, this one I would chuck out of the window if I could afford it. It is also USELESS for under beds; the huge ball means it will not fit and if you detach the handle, the large 'handle loop' is also too large; if you turn the handle parallel with the floor then the attachment is floating around... (read more)
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Showing 1 - 10 of 36 Reviews
“I HATE this vacuum, I am so disappointed, a waste of...”
Written on: 15/03/2011
I HATE this vacuum, I am so disappointed, a waste of money. We have a small dog and it wont pick up any hairs at all. I didn't buy the "pet" version as never had a problem before with my previous dysons. It wont pick up fluff from socks either. Don't get one!! (read more)
“I bought this vacuum to replace an ageing DC04. I am...”
Written on: 11/03/2011
I bought this vacuum to replace an ageing DC04. I am surprised at how poor this cleaner is in comparison, it is difficult to push especially on carpet being heavy and difficult to steer. The suction is awful, considering this is the "animal" version. I complained to Dyson and they only suggested selling me more items to go with it, such as an extension to the telescopic hose which is too short to reach 2/3 the way up my stairs, I only live in a small council house!! The electrical cord is at... (read more)
“DC25 does not lift carpet, our pet will use his claws...”
Written on: 10/01/2011
DC25 does not lift carpet, our pet will use his claws on the carpet, will not remove claw marks by lifting the carpet.Mats down the carpet cannot deep clean. I hate that I spent this much money. What a waste of money. do not walk on carpet will note lift imprints. you need to remove hose to add enough suction. I want my money back. My old sears vaccum works better.that it does not remove imprints from carpet..... (read more)
“Waste of money. Having had Dysons for many years I...”
Written on: 08/12/2010 by carrie1234 (1 review written)
Waste of money. Having had Dysons for many years I thought the DC25 would be as good as the preceding models: it is not. The back stand broke within weeks, as other reviewers have written the hose pulls the machine over and the container is tiny. When it actually works, it picks up ok, but I HATE IT WITH A PASSION. If I had enough money to chuck it out of a window, jump on the pieces and buy a different vacuum I would do it today. No, yesterday. Save yourself the bother and get something... (read more)
“I purchased this DC25 All floors hoover 12 months ago,...”
Written on: 04/10/2010 by jones9567 (1 review written)
I purchased this DC25 All floors hoover 12 months ago, and what aload of rubbish it is. I have had 2 replacement hoses in this time, because it is not long enough for the stairs, and when stretched it has flew of which is dangerous and snapped. I had my old Dyson DC07 for 7 years and it was brilliant, I wish I had stuck to the original model rather than this pile of junk. If thinking of buying one don't bother!! (read more)
“This is a brilliant vacuum. The suction is absolutely...”
Written on: 15/07/2010
This is a brilliant vacuum. The suction is absolutely fabulous and it cleans my floors brilliantly. The hose I find is excellent and unlike other reviews, my dyson doesn't fall over when I stretch the hose.
However, the suction can be too strong in the hose. When i am vacuuming my curtains with the brush attachment it tends to suck the curtain into it.
I would have like to have known beforehand about the tools that come with the dyson and how reliable the suction is. I just hope this...
(read more)
“i bought this dyson dc 25 and i hate it . if i am...”
Written on: 28/06/2010
i bought this dyson dc 25 and i hate it . if i am vacuming the furniture and pull on the hose ,it falls over. the first time i used it ,it refused to stand up .i went back to my good dependable kirby . the dyson is laying on its side out in the barn . it is a piece of junk and money wasted.it wasn't even worth the star they required me to give. (read more)
“We brought this DC25 as our old second hand dyson had...”
Written on: 04/04/2010
We brought this DC25 as our old second hand dyson had practically fallen apart.
We are amazed at how well this hover picks up all of our puppys fur and even the mess that our 2 children make on a daily basis, we have to hover a few times a day,
This hoover is rather heavy and the container is small but it is so easy to empty and to push is easy as pie. To assembly the dyson DC25 is easy too all it is, is a few clicks and it all fits in to place even i could manage to put it together myself...
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“Just bought and put together the Dyson DC25. It is...”
Written on: 28/03/2010
Just bought and put together the Dyson DC25. It is dreadful. The machine has to be right next to you when using the hose. The hose has no stretch and when you do stretch it the whole machine is pulled over or bangs into you. The machine is very noisy and is flimsy.
I bought this to replace a similar, Hoover version, which I bought for £100 a few years ago and Dyson DC25 is not a patch on the old Hoover. I am so annoyed I with myself for not reading the reviews on here first. They are so...
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“thinking of getting a dyson ball well i thought the...”
Written on: 10/03/2010
thinking of getting a dyson ball well i thought the same after seeing all the adds etc wish i never took it on ..... i have been with dyson for 25yrs and always been a happy customer. i bought the dyson ball in september 09 and i have had 3 call outs already and still its playing up.....the brush went, then the brush button stopped working, and then the pick up was faulty(still not that good) although all checks had been do by myself and the technician. This dyson maybe up to date with the... (read more)
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Showing 11 - 20 of 36 Reviews
“We bought a DC25 a couple of months ago. No...”
Written on: 06/03/2010 by prettyperky (1 review written)
We bought a DC25 a couple of months ago. No complaints about suction. We have a large staircase and the Dyson just will not reach, despite the 10m hose - I have to physically heave the whole machine from step to step to clean the carpet.
I threw the thing down in some anger yesterday when trying to clean behind our bed as I just could not reach without the Dyson 'treading on my heels' and even then the attachments are so narrow that any sort of vacuuming is difficult and not user-friendly....
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“Being the owner of 3 british shorthair cats we decided...”
Written on: 12/01/2010
Being the owner of 3 british shorthair cats we decided to buy the dc25 animal as the other bagless hoover wasn't doing the job properly. I had big expectation from the dyson dc25 even though most of the reviews said the dc23(cylinder) was better, my hubby wanted the upright(dc25) so we bought it and we didn't find the dc25 that practical, quite heavy and complicated to manage so we sold it then bought the dc23 animal which is much more easy to use, the suction is much better than the dc25... (read more)
“The only problem being that when you pull out the wand...”
Written on: 26/12/2009 by abooldson (1 review written)
The only problem being that when you pull out the wand the machine follows you,so to clean any corner high or low the machine has to be next to you, which seems to go against the logic of having a hose that will stretch 10feet. Having spoke to a manager in customer services he said " If you hook it behind the first step on the stairs it will stay there while you clean up the stairs." That's why this guy's in management I thought, even though I explained to him (twice) that I live in a... (read more)
“Had a sebo for over 10yrs until it broke down.Decided...”
Written on: 16/12/2009
Had a sebo for over 10yrs until it broke down.Decided to give Dyson a try.Bad mistake.Only had it 1 week and the switch to stop the brush broke.It is not that easy to push around,fair enough you dont have to by bags but at the end off the day its no use if its going to brake down.Trying to get the wand out isnt easy and the handle gets in the way trying to get into small places. (read more)
“After the last Dyson I had I said never again but...”
Written on: 12/12/2009 by Dee001 (1 review written)
After the last Dyson I had I said never again but seeing the advert for the supposed ease of use of the ball design I thought why not. Well once again I regret it. Very awkward and hard on your arm. Picks up well but one try at using the tools shows once again the design is all wrong. There is no bend in the wand, wand too long to do the stairs easily and when you pull on the plastic hose(doesn't stretch easy enough) it is very hard to stop the machine toppling over. Cleaning with this... (read more)
“"the vacuum thats sucks??" NO! it is the vacuum that...”
Written on: 07/11/2009
"the vacuum thats sucks??" NO! it is the vacuum that blows...works great on carpet but NOT on hard surfaces......I chase the hair and fuzz around and I can see it fly into the air trying to get it in the vacuum! What manufacturer puts the exhaust in the front.......NOT WORTH THE HYPE AND MONEY.....I have done better with a Dirt Devil.....just throw IT out in two years and get a new one. A person would still be farther ahead...I paid $650.00 for a DC25 (read more)
“My new DC 25 back stand arrangement broke within 2...”
Written on: 02/11/2009
My new DC 25 back stand arrangement broke within 2 days. The wand is clumsy and not a patch on the other Dysons I have had. It is very 'plasticy' and frankly for the £300+ that it cost it isn't worth half of it. The cannister is small, the power cord shorter than other Dysons and as you can gather I am very unimpressed.
The one saving grave is that it is lighter than other Dyson models but even that won't make me keep it.
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“I would not recommend this cleaner, because it not...”
Written on: 22/10/2009 by zombiegoth (1 review written)
I would not recommend this cleaner, because it not what I have come to expect from Dyson cleaners, the power cable is considerably shorter than on previous models, and the brushbar defaults to 'On' every time the cleaner is turned off, and this can easily damage hard floors (as it damaged my own). It has very powerful suction, which is great for carpets, but I believe that the cleaner should have been fitted with a lower power setting for items such as doormats and small rugs. (read more)
“ok on the hard floors, vibration level is much higher...”
Written on: 04/10/2009
ok on the hard floors, vibration level is much higher on the carpets when you turn on the brush, can have harmful effects in long run.
I used DC14 before and going to but the same, as on DC 25 cord is shorter, no small brushes on the side of the hoover to scrape the dust as in DC14
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“the dyson ball is to heavy to use.my back and wrist...”
Written on: 16/09/2009
the dyson ball is to heavy to use.my back and wrist ache during and after use. it needs to be emptied after a couple of rooms. I dont find it flexible ,the wand is hard to take out/put back. Very disappointed.Dislike it so much am saving up for a new different cleaner,which will probabaly be an older version of a dyson. (read more)
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Showing 21 - 30 of 36 Reviews
“After checking out the commercials about this Dyson...”
Written on: 18/08/2009
After checking out the commercials about this Dyson and spending hundreds of dollars on vacuums that didn't do anything and we're often high maintenance, I decided to take the plunge and purchase the Dyson DC25 All Floors.
Assembly wasn't a problem at all, the pictures were easy to follow, and the pieces click into place perfectly. The vacuum itself didn't feel too heavy to me, not to difficult to bring up and down our two level home. I then began to vacuum the medium pile flooring I had,...
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“Can't believe the advertisement swayed me to spend...”
Written on: 05/03/2009
Can't believe the advertisement swayed me to spend $500 on the Dyson DC25 'all floors' vacuum. Previous Hoovers, with or without self propelled were much easier to handle and did just as well on carpet and bare floors and would lay flatter to reach under chairs, tables, etc. Very disappointed in my self for purchasing. (read more)
“This Dyson DC25 All Floors is a fab dyson and takes a...”
Written on: 23/02/2009 by rachel5469 (1 review written)
This Dyson DC25 All Floors is a fab dyson and takes a little while to get used to it but once your used to it you`ll be flying around the rooms with it! Its rather annoying that the lead is so short I have to use an extension lead when I use it as I have an open plan room but still feel its too short if you have large rooms. If you didn`t have very good upper body strength you would find it difficult to carry up and down the stairs and if that's the case you`d be better off buying the... (read more)
“I read all of the rave reviews and bought one. I was...”
Written on: 16/10/2008
I read all of the rave reviews and bought one. I was amazed at the great design in the machine. It picks up outrageously well, is quieter than I thought and empties like a breeze. It's easier to move around than a canister and because the weight is low (motor in the ball), it handles well. Even the hose and attachments work really well and are easy to deploy. The only drawback I can think of is it doesn't have an automatic cord winder. With a five year warranty and no bags to buy, this... (read more)
“Had Dyson DC03 since 1998. That was a very good...”
Written on: 18/06/2008
Had Dyson DC03 since 1998. That was a very good machine but although the ads say a Dyson doesn't loose it's suck it definitely performed less well over the last few years. Being near retirement a lighter Vac was the order of the day. After trying an Orick (ugh enough said) we were delight to find this new DC25 available.
Once at home and unpacked it was assembled within minutes. The initial use: Finding out how to lower the handle which raises the support wheels was probably the hardest...
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“This Dyson DC25 All Floors vacuum is the mercedes of...”
Written on: 17/04/2008 by drhell2pay (1 review written)
This Dyson DC25 All Floors vacuum is the mercedes of vacuum cleaners. We had just vacuumed a few days prior to receiving the DC25 via UPS. Upon receiving it we of course tested it out (because we heard all the hype and had to see it for ourselves). We have a cat and often when our cat gets sick or we have a spill on the carpet we have to get out our shampooer. The shampooer always creates disgusting wet hairballs indicating that no matter how much we vacuum with our regular vacuum, we never... (read more)
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Oviecarroll's Comment
Written on: 13/11/2012
dyson DC 25 is a great vaccum cleaner for floors not worth or anthing else Would nor recomment this for other purposes
You can vaccum bed easlily you can not clen fans blades with it
The main reason is that the hose is too stiff and suction will not let you used for anyother purpose BEWARE OF THIS BEFORE YOU PURCHASED FOR ANYTHING BUT FLOORS
ovie in Tennessee