We Buy Any Car Reviews - www.webuyanycar.com

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webuyanycar.com take customer service very seriously and strive to always deliver a fast, safe and fair service to every one of our customers nationwide. Our social media team read every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at SocialMedia (at) webuyanycar.com. Please note no webuyanycar.com staff will every leave a comment online without making it clear that they work for the company.
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Latest Reviews

“Insulting experience”

Written on: 06/02/2016

Ditto all of the above. We had exactly the same experience today at WBAC.com. We walked away with our beautiful car, after the exact same insulting experience. Don't get drawn in!… Read Full Review

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“Poor offer of car”

Written on: 05/02/2016 by Kiannah119 (1 review written)

We recently experienced our dealings with webuyanycar company. My wife is selling her car as we do not have the need for 3 cars in the family. Therefore, we approached WBAC to establish what could be achieved in a valuation. We went through all the correct protocols on-line and received a valuation with which we were happy with. We arranged an appointment to see a representative at an agreed time last Saturday. On waiting for a further 25 minutes from the agreed appointment time, we were met… Read Full Review

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“what a waste of time”

Written on: 05/02/2016 by wasted22 (1 review written)

I had my car valued by a dealer £3600 who commented what good cond'n it was in. WBACAR initial value £3770.It is 7 year old they want it in new car cond'n. Odd few stone chips bound to be.Their final value £3250..£520 reduced value. STAY AWAY FROM THEM… Read Full Review

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“didnt sell to we buy any car in the end !”

Written on: 01/02/2016

Not very happy, had a quote online and arranged an appointment at my local depot. my car which had an original quote of £2450 went down to £1750 ? for a couple of age related marks. went back to NATIONAL CAR BUYER who come round my house and collected & paid £2400 with no fee's. lesson learnt !! we buy any car, you cannot keep doing this !! i should have listened to what others were saying… Read Full Review

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“Complete waste of time!”

Written on: 01/02/2016 by GageIngram (1 review written)

Tried to undercut online price by more than 20% than that offered online without any real justification. Don't waste your time!… Read Full Review

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“We buy any car.... at hugely reduced prices”

Written on: 31/01/2016 by Averyj1989 (1 review written)

I spoke to 5 different people who said not to bother selling with Webuyanycar but they'd quoted me £600 more than the garage trade-in so I tried anyway. I should have listened to my friends! The terms & conditions on the website state the online quote is based on the car being in "average condition for its age" and they expect normal wear and tear. I looked up the legal definition of wear and tear from BVRLA and none of the scratches on my Corsa were outside the definition of acceptable. I… Read Full Review

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“Time wasters!!!”

Written on: 30/01/2016 by ValentinaPatton329 (1 review written)

Proper time wasters.First online you get a good price and after for 5 small stonecips they offer you 600£ less… Read Full Review

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“Great if you want to GIVE your car away!”

Written on: 30/01/2016 by PKHERTS (1 review written)

We Buy Any Car claim in a "recent survey", their customers save (presumably an average) £2165 by selling through them and using the cash to negotiate a reduction from their next car purchase. Not quite sure how this works myself! They offered me online £11225 for my car. Given the OFT report a couple of years back that found 96% of customers were offered less than that when they actually took their car to the appointment, I would have been lucky to have got that figure! Sold my car through… Read Full Review

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“Existing Customer Will Not Return”

Written on: 29/01/2016

I last sold a car thru WBAC a year or two ago, could not have gone more smoothly and was very pleased. So naturally WBAC was our first port of call this time around. We got a first valuation a few days ago, then a day or so after we got another email of a higher valuation provided we went ahead this month, so we booked an appointment. By the time we had finished our 2 year old car, actually in pretty good nick for its age, was down valued for getting on for one thousand pounds. Minor scratch… Read Full Review

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“Positive reviews are FALSE”

Written on: 26/01/2016 by Selina233 (1 review written)

False positive reviews here being left by staff,as if anyone would be happy being ripped off who are you trying to kid??! we buy any car… Read Full Review

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“Serioulst Impressed”

Written on: 23/01/2016 by Bowcock (1 review written)

Not relay into cars but wanted to sell our family car due to arrival of new one. The deal we are buying the new car from gave us a price we thought was a bit lukewarm so we got a valuation from webuyanycar.com. Still a bit unsure we decided this afternoon (at about 3pm) to go for it on the basis that if they chiselled me on the price they'd offered we were not desperate to sell. Their valuation was £600 more than the dealer. Booked in an appointment at our local webuyanycar which turns out… Read Full Review

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“waste of time”

Written on: 20/01/2016 by Cael384 (1 review written)

Having been quoted an online price i took my car to webuyanycar in Thanet, Kent. The car was viewed and every single tiny mark was recorded, several of which were not at all noticable. the price i was then offered was over £800 less than i was quoted online. The valuer was obnoxious and when i asked how he had come to such a valuation he stated he wasnt looking for an arguement and that was it.... Afterwards i took the car to my local main dealer for the make of car and was offered £1000… Read Full Review

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“Better price and service elsewhere... ”

Written on: 18/01/2016 by james p (2 reviews written)

Just though i should share my experience to save others having there time wasted. I got quoted £3255 from webuyanycar online, while not great i thought it was fair, so i drove 50 mins to my webuyanycar in Yeovil. What a waste of time, the dropped the price to £2600 for what i consider almost no damage. Anyway went home, went online, got quoted £3350 from nationalcarbuyer.co.uk over the phone and they collected it 2 days later. If your selling, give them a try… Read Full Review

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“very prompt service”

Written on: 08/01/2016 by ReeseBoyd240 (1 review written)

Very prompt service, extremely helpful assistant, web site was easy to use. the only downside was trying to get hold of assistant and speak to him personally,after I had visited the site, I had to book another appointment in order to finalise… Read Full Review

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“Quick Process ”

Written on: 06/01/2016

Process was quick and clear. Damage matrix was inflexible though but the Depot Manager was very helpful. Payment processed as stated… Read Full Review

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“Avoid at all costs!”

Written on: 31/12/2015 by Avro79 (1 review written)

I just done an online evaluation on my 2008 Citroen c4 Loeb edition number 1 of 400. Payed £3000 for it (very good price indeed for spec, did lots of homework before purchase). Online evaluation = £1140. Erm....... No! I don't want to sell the car, just wondered what they'd offer. That is the last time I'll ever visit the we-buy-any-car website and neither will anyone else I know when I tell them. What a load of JOKERS!! So many bad reviews! The stats say that they pay out the full online… Read Full Review

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“do NOT go here with your car !!!!!”

Written on: 29/12/2015 by pearl2015 (1 review written)

i used the Belfast branch of this company. wanted to sell my car quickly and having looked at the 'we buy any car' website claiming they will offer you a fair deal, got an online valuation which i thought was good and booked an appointment based on that. the guy was all very nice and friendly, chatty etc. then he started to look at my car......started to ask me to look at dents and bumps i could not see, even after looking at them from different angles. then he deducted huge amounts for each… Read Full Review

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Avro79's Response to pearl2015's Review

Written on: 31/12/2015

I just done an online evaluation on my 2008 Citroen c4 Loeb edition number 1 of 400. Payed £3000 for it (very good price indeed for spec, did lots of homework before purchase). Online evaluation = £1140. Erm....... No! I don't want to sell the car, just wondered what they'd offer. That is the last time I'll ever visit the we-buy-any-car website and neither will anyone else I know when I tell them. What a load of JOKERS!!

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“Do not sell to We Buy Any Car!”

Written on: 26/12/2015 by K.R.Parnaby (1 review written)

I would never consider selling my car to We Buy Any Car even if I was desperate to sell.It is clearly obvious it is much better to sell your car rather than use it as part exchange against a new car, as you will obviously save a lot of money.However I believe you would need to be absolutely desperate to accept the pathetic valuations from this extremely irritating company.I have had valuations on two of my cars,which,quite frankly,are an absolute insult to my intelligence.It would be very… Read Full Review

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“Absolutely terrible no customer service and a rip off”

Written on: 20/12/2015 by Maren151 (1 review written)

After arranging my valuation at my local West Bromwich centre I was not informed of what to bring with me, after being told they could not buy the car today they advised to come back 2days later and not to make an appointment as I would be seen as soon as I arrive , I turned up to the same employee who advised he wouldbe 20mins as he was with another customer after half an hour I came back and he advised he had other customers who were booked in , I explained that he specificly told me not to… Read Full Review

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“Good option for those who value time over money”

Written on: 19/12/2015 by SM2005 (1 review written)

Positives: The process was quick and easy Professional staff Some Negotiation Flexibility Better than their competitors based on my limited experience. Watch out: Online price offer assumes a showroom condition for a used car which is unreasonable. So, price offer after inspection was disappointing. "Guaranteed price offer" term is completely misleading. Additional Charge on faster payment not highlighted on the website… Read Full Review

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