We Buy Any Car Reviews - www.webuyanycar.com

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  • Customer service

  • Value For Money

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webuyanycar.com take customer service very seriously and strive to always deliver a fast, safe and fair service to every one of our customers nationwide. Our social media team read every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at SocialMedia (at) webuyanycar.com. Please note no webuyanycar.com staff will every leave a comment online without making it clear that they work for the company.
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Latest Reviews

“Great service ”

Written on: 18/04/2015 by Tyreeq11 (1 review written)

I was extremely happy with the service I received. The whole process was straight forward including registering online. It was easy to choose an appointment time that was convenient for me. Everything was clearly explained through email, phone calls and even text reminders. The amount received for my car was as expected. Very friendly and helpful representative at my local centre. I would highly recommend to others looking to sell their car… Read Full Review

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“Very easy. Very happy with what I got for my car”

Written on: 18/04/2015 by Bauergb409 (1 review written)

It was a really easy process.I would definitely recommend… Read Full Review

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“over the moon! great service and payment!”

Written on: 17/04/2015 by pzStokes155 (1 review written)

Recently sold my car at the Rotherham branch and after looking around and amending my valuation for scratches etc they gave me a price of which I was willing to accept. I expected to get knocked down a bit more but I couldn't of been more wrong! The guy who looked after me was nice and polite and said I had been too harsh with my online inspection and took a few things off so I ended up leaving with £400 more than my original quote! All in all a great service, even ended up getting more for my… Read Full Review

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“quick easy fair”

Written on: 17/04/2015 by ianaldwinckle15 (1 review written)

The process was simple quick and easy the staff were very friendly do knock a bit off fir silly things but I suppose they have to make a profit to I was pleased with the out come in the end and sold my car there and then… Read Full Review

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“Much as expected”

Written on: 16/04/2015 by 262Hardy (1 review written)

To be fair, the process was efficient, professional, fast. Initial online offer was reduced by about 1/3 because of one or two (imho) barely noticeable scratches - may have been good to know that that is where the big mark down comes from. Was told they'd be £150 each to put right - on a car that would probably be going straight to auction. Ended up with about what I expected - much less than trade-in value, much less than private sale and about half forecourt value. But - it was a mobility… Read Full Review

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“service was good, price was bad”

Written on: 16/04/2015 by Kailee245 (1 review written)

I used the Falkirk branch and the guy (Craig) gave great service and was very polite but was horrified when £125 was taken off the already really low quote for 1 tiny chip on the bonnet smaller than the nib of a pen. If I wasn't in a hurry to sell I would have gone elsewhere, the only reason I would recommend webuyanycar.com is if you have a very short timescale or don't mind being short changed… Read Full Review

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“Great service with slightly disappointing price”

Written on: 15/04/2015 by CDH789 (1 review written)

The chap at Crawley office was extremely courteous and helpful. The price I was eventually offered was not as much as I had hoped (and less than online quote) but slightly more than I feared, so deal done… Read Full Review

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“Simple, straightforward, successful!”

Written on: 15/04/2015 by Oxfordjilly (1 review written)

Until yesterday I had only ever traded-in cars, but no main dealers wanted my poor old 06 Volvo. I couldn't face selling it privately and having strangers come to my house so looked online at WeBuyAnyCar.com. My Volvo's value was estimated at £549, which I was pretty OK with considering age and condition (massive dent in one door). When I got there and my car was checked over, i I was offered £660!! Well, I wasn't expecting that!! As a woman with no real knowledge of cars, and not being very… Read Full Review

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“great service and great price paid”

Written on: 15/04/2015 by jmaston (1 review written)

So happy with we buy any car. This is the third time i have sold a car to them in the past 8 years and each time it's been fast (with my most recent sale appointment being made for 2hrs after i requested one) and the process itself was really quick. The man that i saw was so friendly and helpful and explained everything regarding how they came to their offer figure. The offer was the best id been offered out of 4 different companies. They also settled my finance so quickly at the touch of a… Read Full Review

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“Really great service”

Written on: 14/04/2015 by Love302 (1 review written)

I was a little concerned with the limited flexibility to describe the vehicle on the site, but that's as far as my issues with the service went. I got myself well prepared and that was certainly well rewarded. A representative called a day before and that was brilliantly helpful. The representative who carried out the purchase was first class. Quick, polite and absolutely crystal clear. Very helpful in making sure I was comfortable after reaching the location, too. Great work - reduced a lot of… Read Full Review

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“we buy any car notts”

Written on: 13/04/2015 by 74skip74 (1 review written)

Should be called can we have your car for free. We were offered £4200 on line which was very low for 61 reg. when we arrived the guy in the office was fine and polite and quite helpful but when he had checked the car and come back in he entered details into computer and so called damage which was nothing and let me tell you if you went round a dealers car pitch and tried to get £800 pound off a trade price car for a few tiny stone chips you would get no were so I think that £3400 for a 61… Read Full Review

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“Bracknell great service”

Written on: 13/04/2015

I'm not one to change cars very often and in fact find it somewhat daunting as a mechanical novice. Anyway, needing to trade a people carrier down to a smaller car as the kids are now learning to drive, we took the plunge and made an appointment at Bracknell. I have to say, I was very pleasantly surprised at the fair mindedness of the WBAC rep there. Lets face it, most second hand car dealers don't have the best of reputations but we found the Bracknell office was friendly, open, clear and… Read Full Review

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“Great Experience at Fulham!”

Written on: 13/04/2015

The service we received at London Fulham was exceptional and the price for our car was more than fair. Dealing with cars is always a hassle and I was dreading it. However, the most wonderful person at Fulham contacted us in advance to confirm all the details (including directions to the facility) and made every element of the interaction clear and pleasant… Read Full Review

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“Plesently suprised”

Written on: 13/04/2015 by DanG1234 (1 review written)

Well that was a pleasant suprise. I was dubious of taking my car to WBAC after a lot of my friends telling me that I'd be ripped off and and be offered silly amounts for my car. I made sure I was honest with the faults it had on the online validation and was offered just £200 less than the online price . I was in and out in under 20 minutes and the guy I dealt with was very plesant and professional . A pleasure to to business with!… Read Full Review

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“Fantastic service”

Written on: 12/04/2015 by cossy1 (1 review written)

We met up witonene of your staff at Harlow who was extremely helpful and intuitive. We were pleased with the figure we received for our car and would recommend to family and friends… Read Full Review

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“Convenient transaction if you're realistic”

Written on: 12/04/2015

I received very considerate, courteous customer service from the representative at the branch I went to. I think it's important to realise that you're not going to get as much for your car as you would probably want, and not to be too disappointed at the nett figure you receive from the early original quote you will get online. This is based on the value of the car for its age etc. The crucial quote is the revised one after you've entered all the damage. Even then, this is unlikely to be the… Read Full Review

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“123”

Written on: 12/04/2015 by ykCochran8 (1 review written)

Very fast efficient service. Paid the £25 to get the faster payment they said money would be in between 2 and 6 went in bang on 6. Easy friendly sale. However beware that they look round the car for every single tiny scratch and take £10 off for even the tiny ones. They will never pay you what they quote online and take lots of money off for stupid things. Other than that a quick easy way to sell your car… Read Full Review

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“Selling our car.”

Written on: 12/04/2015 by zbO'Neal408 (1 review written)

Excellent customer service throughout, from when we first went there for a valuation until we sold the car a few days later. My only gripe is that people told us that we would not get the same amount as we were first quoted on-line and this was right. As soon as we took our car there for a valuation the member of staff looked around it and started finding fault with things that were really not that important. Naturally he said that this would affect our quote and it did, hence never believe… Read Full Review

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“a little disappointed”

Written on: 11/04/2015 by Finneganq295 (1 review written)

The price webuyanycar offers you obviously reflects the age of the car so why it's necessary reduce the price again when you turn up I'll never know. My quote was reduced quite a bit for one almost invisible chip on the front grill, valeting and administration costs. If it wasn't for my laziness I would have gone elsewhere. Having said that it's a quick and easy way to move your car I suppose… Read Full Review

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“Check the website carefully”

Written on: 10/04/2015 by Donteo458 (1 review written)

The buying process was swift and the member of staff involved very pleasant and professional. We were however disappointed with the discrepancy between the website quote and the final price offered for our car. Make sure you don't miss the website's questions on the state of the vehicle (scratches, number of keys etc) which bring the price down dramatically.You will then get a realistic price for your car on the website and not be disappointed by the final offer once the car has been… Read Full Review

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