We Buy Any Car Reviews - www.webuyanycar.com

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  • Customer service

  • Value For Money

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webuyanycar.com take customer service very seriously and strive to always deliver a fast, safe and fair service to every one of our customers nationwide. Our social media team read every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at SocialMedia (at) webuyanycar.com. Please note no webuyanycar.com staff will every leave a comment online without making it clear that they work for the company.
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Latest Reviews

“Highly recommend.”

Written on: 30/08/2014 by Twalker (1 review written)

I entered we buy any car Nottingham with a very open mind thinking they would offer me a ridiculous amount for my car!! after meeting a lovely man Marius who was not like a typical salesman I felt at ease, and he explained the process clearly. I left 30ish minutes later with a happy face and the paperwork to say I had sold my car, I had a figure in my head what I would be happy for my car to be sold for and that's exactly what I got!! The money went into my bank the next working day no… Read Full Review

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“Great personal service”

Written on: 29/08/2014 by Hallser45 (1 review written)

Very well looked after, great and efficient service. Value of car and cash given were pretty accurate. Would definitely recommend to all… Read Full Review

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“Ed is best! ”

Written on: 29/08/2014 by bijoudancer (1 review written)

The gorgeous chap at Melksham was fabulous. Thank you!!… Read Full Review

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“Quick and easy”

Written on: 28/08/2014 by Waugh338 (1 review written)

The whole experience was carried out in a clear and concise manner. Everything explained. Money paid in when promised… Read Full Review

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“Very efficient and effective way to sell a car”

Written on: 28/08/2014 by DW262 (1 review written)

I was a bit worried about using this method of selling my car, but I'd just like to say a big thank you for making it such a pleasant experience; it was quick, personal and very effective - what more could you ask for. Thanks again… Read Full Review

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“Quick service really appericated”

Written on: 28/08/2014 by Eve204 (1 review written)

Quick service really appericated… Read Full Review

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“Great service”

Written on: 28/08/2014 by 41Kinney (1 review written)

Great service from Weymouth branch, very helpful member of staff - would def recommend!… Read Full Review

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“Easy of selling car”

Written on: 27/08/2014

Received a valuation on my car and was very happy to sell. Went to the Caerphilly branch. Jason was very friendly and welcoming. The place was easy to find and the process was very quick (probably a max of 20mins). Jason was very clear and talked me through the process. No fuss and I would certainly use the service again… Read Full Review

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“Average”

Written on: 27/08/2014 by 51Cox (1 review written)

Unreasonably high reduction in the valuation price because of only a few stone chippings on the body. I would recommend only if one wants to sell quickly… Read Full Review

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“Great & Efficient Service”

Written on: 26/08/2014 by 162Allen (1 review written)

Sold my car to the Stockport branch a few says ago, quick and professional service. The staff talk you through the entire process, from the review of the car to how that relates to the offer made and don't provide any pressure on you making the sale. Having gone in reasonably sceptical I came out happy and would recommend / use them again… Read Full Review

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Webuyanycar's Comment

Written on: 26/08/2014

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you found our service efficient and professional, I'll be sure to pass on your kind words to our branch manager in Stockport.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Perth”

Written on: 25/08/2014 by Johnny1052 (1 review written)

All I can say what a pleasure it was doing business with Arthur at Perth. I cannot fault the service from start to finish. I'd recommend it. So much so my father will use when he get rid of his evoque also. The price on my evoque was 2000 more than marshals of peterbourgh offered. Thank you… Read Full Review

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Webuyanycar's Response to Johnny1052's Review

Written on: 26/08/2014

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you were happy with our service and price.
I'll be sure to pass on your kind words.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Easy Easy Easy!”

Written on: 25/08/2014 by 448Young (1 review written)

I was not sure at first but glad I did! Really quick and easy to sell your vehicle this way. The staff were helpful and informative too. So, what are you waiting for....do it!… Read Full Review

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“Leeds branch was a joke and very unprofessional !”

Written on: 25/08/2014 by Tuckerpk1957 (1 review written)

Got a value online from the Leeds Branch for our 18 month old BMW that we had bought when it was sixth month old from BMW. The value offered was circa 250£ more than BMW buyer had offered so thought why not ! I went down and the place was deserted , the guy - Amjad could not even open the bonnet as he did not know how so I consulted the handbook and showed him. He could not fault the car and it got a full appraisal. He then looked at the log book that showed the previous owner as BMW UK Assist… Read Full Review

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Webuyanycar's Comment

Written on: 26/08/2014

Hello,
Thank you for taking the time to provide us with feedback and for bringing this to our attention. Could I ask you to email us to allow me to look further into this.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Quick and courteous ”

Written on: 24/08/2014

Found the process simple and efficient. The member of staff pleasant and helpful. As long as you appreciate the price you will get will be below a private sale there is little to criticise. The service does of course cut out the hassle and time a private sale would take… Read Full Review

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Webuyanycar's Comment

Written on: 26/08/2014

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you found our service simple and efficient.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Efficient, quick, fair”

Written on: 24/08/2014 by Meierux21 (1 review written)

Great service from Notts branch, efficiency and very courteous. Thanks Francesca… Read Full Review

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“Gloucester”

Written on: 24/08/2014 by 246Cardenas (1 review written)

a very easy process made simple with excellent friendly staff… Read Full Review

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Webuyanycar's Comment

Written on: 26/08/2014

Hello,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you were happy with our service and staff, I'll be sure to pass on your kind words to our branch manager in Gloucester.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Very easy transaction ”

Written on: 24/08/2014 by MarkBMassie (1 review written)

I received a reasonable value for my car on the internet, got an appointment the same day, the engineer who inspected my car was very helpful and was very easy to deal with. Of course I could have got more selling my car privately but then I would have to advertise, have people coming to my house etc, we buy any car removed the hassle. Great service from start to finish… Read Full Review

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Webuyanycar's Response to MarkBMassie's Review

Written on: 26/08/2014

Hell,

Thank you so much for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

We're very glad to hear that you were happy with our service.

Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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“Worst customer service ”

Written on: 23/08/2014 by Kimmieb72 (1 review written)

Appalling customer service, made an appointment online. it took me two hours to get to my nearest branch because no one answered the phone to assist with directions as it states they will. I then finally get there in the middle of no where and no one was there, I was then informed no one had been there all day. Absolute joke a waste of petrol there and back for two cars. To be left a message later by the next nearest branch telling me the guy was off sick so I can go to them tomorrow instead… Read Full Review

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Webuyanycar's Response to Kimmieb72's Review

Written on: 26/08/2014

Hello,

Thank you for taking the time to bring this to our attention.

We are committed to providing our customers with the highest standard of service, and therefore would like to look further into the issues raised.

Please could you email us to allow us to investigate?

Kind Regards,

Lisa, on behalf of webuyanycar.com

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Kimmieb72's reply to Webuyanycar's Comment

Written on: 27/08/2014

Hi, I sent an email on your website yesterday , not confident you will get back to me.

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“A total waist of time ”

Written on: 23/08/2014 by 481Hancock (1 review written)

What a joke!!! I valued my Audi Q7 & got a price.., the previous year just over a year I valued the car also with we buy any car & it had dropped £400 which I thought was fair so I booked the first appointment which was 2 days over the 7 day valuation period so when I met with the consultant who had a smug attitude I had to get another valuation on the day.., I was shocked & disgusted when he told me that the valuation had dropped £750.., but In a year it had only dropped £400 2 days it… Read Full Review

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Webuyanycar's Comment

Written on: 26/08/2014

Hello,

Thank you for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

Could I ask you to email us to allow us to look further into the details of your appointment?

Kind Regards,

Lisa, on behalf of webuyanycar.com


Thanks again for taking the time to provide us with feedback, we really appreciate it. Kind Regards,Lisa, on behalf of webuyanycar.com

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“questionable tactick.”

Written on: 23/08/2014 by AnthonyJoyce18 (1 review written)

transaction straight forward,rep.polite and pleasant.however valuation setup is questionable.at the time of valuation it was clear my car was a hatchback,on the day of selling WBAC claim wrong valuation given claim they thought it was an Estate,this error means reduced valuation,a very questionable tactic… Read Full Review

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Webuyanycar's Comment

Written on: 26/08/2014

Hello,

Thank you for taking the time to leave us a review. We're constantly striving to improve our service, so your feedback is very important to us.

I would like to take this opportunity to respond to your comment in the hope of explaining the reason behind your valuation.

We always carry out an on-site inspection of a vehicle before we offer to buy it. If we consider that its value is affected by any aspect of its history or condition, including any unusual feature or customisation which was not apparent to us when we gave the online valuation, the price that we offer will differ from the online valuation. If the condition of the car entered online matches our assessment of your car then we offer a price which matches the online valuation.


Thanks again for taking the time to provide us with feedback, we really appreciate it.

Kind Regards,

Lisa, on behalf of webuyanycar.com

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