We Buy Any Car - www.webuyanycar.com Reviews
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webuyanycar.com take customer service very seriously and strive to always deliver a fast, safe and fair service to every one of our customers nationwide. Our social media team read every review about us online to help and thank our customers and use the feedback to improve everything from our website to our branches. Please help us to do this by leaving the name of the branch you visited or name of the buyer you dealt with. If you would like to get in contact directly please email us at SocialMedia (at) webuyanycar.com. Please note no webuyanycar.com staff will every leave a comment online without making it clear that they work for the company.
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Latest Reviews
★★★★★
“A fair Deal”
Written on: 17/05/2013 by Dillon57
despite some trepidation from reading a variety of reviews, i requested a valuation from we buy Any Car.com, which reflected my own expectation. Oliver the Hereford agent, proved to be professional and fair in his appraisal of my wife's vehicle. The online valuation and the actual offer were little different and fairly reflected the usage and age of the vehicle, we duly accepted the offer and received the funds the following day. the charges made were clearly explained, and in my opinion not... (read more)
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★☆☆☆☆
“Worst Price”
Written on: 17/05/2013
I have heard that they often try to talk down the valuation they give you on line, but I never got that far. They were way below what guides like Glass's price guide suggested, £300 less than a similar website, £1,000 than the dealer offered in part exchange, and £1,500 less than I eventually got selling privately. (read more)
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★☆☆☆☆
“YOU'D HAVE TO BE PRETTY DESPERATE”
Written on: 17/05/2013
I wish I had read some of these reviews before wasting over an hour of my time at my local Tysons Corner VA office. Like other victims I came across their web site by chance looking online to value my wife's Ford Focus to sell as we are moving overseas and need a non-trade-in quick sale. Using the online valuation tool and certainly not overstating it's c**dition I was quoted $3560.00 this of course was less than the KBB and NADA but acceptable for a quick sale so I made an appointment for... (read more)
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★☆☆☆☆
“DO NOT SELL TO THESE SLEAZEBAGS!”
Written on: 17/05/2013
Worse than taking your car to dealership, they should be shut down. (read more)
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★★★★☆
“Speedy efficient sale”
Written on: 16/05/2013
The advisor at the bromsgrove branch was great. Made it a nice experience to sell my car fast which was what I needed. Was fairly happy with the price I got for the car, would recommend anyone to get a valuation online and just be prepared to get knocked down for any damage. Overall very happy (read more)
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★☆☆☆☆
“Don't sell your car to webuyanycar”
Written on: 16/05/2013
I got a valuation via webuyanycar.com and it was £800 below market value. Complete rip-off merchants. Don't sell to these wide boys. Sell your car privately and get what your car is worth. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 17/05/2013
Hello,
Thank you for taking the time to leave us a review, we are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to answer your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your car as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
Screwwebuyanycar's Comment
Written on: 17/05/2013
I've sold cars before privately and it's not so much of a hassle that I would accept a webuyanycar.com rip-off online valuation of £800 below book price.
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★★★★☆
“Selling in Barry”
Written on: 16/05/2013 by DJHaslam (1 review written)
Hi Although a little disappointed with the end value given I still sold the car The advisor explained everything with a friendly smile and laugh, would recommend you for the professionalism shown David Vauxhall Astra (read more)
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★★★★★
“selling my car at watford branch of wbac.com”
Written on: 16/05/2013
Just to let you know what an asset the advisor at your Watford branch is to your company.Having made an appointment to sell my car over the internet, he was on the phone confirming my appointment and giving directions on how to get to your Watford office, no easy task especially with my sense of direction. He was there to collect the car, no waiting,and gave exceptional service. I found him very reassuring and the whole transaction was completed within the alloted time. Well done to all... (read more)
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★★★☆☆
“Quick sale but not very fair price”
Written on: 16/05/2013
I sold my car at Webuyanycar. I was quoted £300 as it was 13 years old and was ok with that. Come the day I went to sell it they said there was a £50 transaction fee and he took £50 off for some scratches which I couldn't even see. I was very disappointed with £200, I paid £110 for a new battery in it 2 months ago. The person being dealt with two before me had £600 taken off the price of his car and the person before me had £200 taken off the price of his too. It seems like the... (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reason behind your valuation.
Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your car as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Thanks again for taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“Simon was brilliant”
Written on: 15/05/2013 by frandy0 (1 review written)
Just sold my Skoda Octavia at the Perth branch. I was initialy worried about what to expect, not having sold a car this way before. The advisor was brilliant he clealry explained the process and took time examining the car with me. I was completely aware that the value given in my estimate would not necessarily match the final one.My car had some cosmetic damage and as expected the price was lower. This again was explained to me and I was more than happy with the final price. Customer... (read more)
Visit webuyanycar.comWebuyanycar's Response to frandy0's Review
Written on: 17/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at the Perth branch.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
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Showing 1 - 10 of 3353 Reviews
★★★★★
“Great Service”
Written on: 15/05/2013 by majordog (1 review written)
I would like to thank your sales person at your Banbury Office for all his help and kindness during my visit to his office on Sunday 12/05/13 the whole car checks and interview and paperwork went very well your company gave me a quote for my Mazda 2 Car and at the end of the appointment the deal was completed to my satisfaction. I thank you all very much and again a big thank you to Nick. Kind regards to you all I will pass on my findings to my friends. Jerrold Darby (read more)
Visit webuyanycar.comWebuyanycar's Response to majordog's Review
Written on: 17/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our Banbury branch.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar
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★☆☆☆☆
“Bait and Switch”
Written on: 15/05/2013 by RJB9099 (1 review written)
I was at the Danbury, CT. office yesterday. This is a classic "Bait and Switch" operation which is illegal in CT. They give you a reasonable wholeale price on their web site for your car, but when you are at their operation, they use all kinds of phony gadgets to discount you car off of the quoted price.....measuring the thickness of the paint???? My car was a 2005 Cadillac STS with only 73,000 miles....a real "cream puff"...all the maintenance records, one owner, no accidents or body... (read more)
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★★★★☆
“Great Service if you want a quick sale ”
Written on: 15/05/2013
Very Happy with the service i was given i have been trying to get rid of my car for a while a friend recommended the company and filled out the form online and got a quote straight away it was lower than what i thought i would get as on the website they said anything between £150-50,000 i was offered £100 but to be honest i wanted to get rid of the car and fast so £100 was better than getting nothing received a call a few minutes later arranging collection and was collected that afternoon... (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★☆
“sold my 206 quick quick”
Written on: 15/05/2013
I found the advisor very helpful and honest and it was a pleasure to talk to him. He made the process straightforward and simple. As long as you go to this company with realistic expectations of the value of your car it is plain sailing and easy. I would recomend We Buy Any Car and was very impressed with the advisor. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“Excellent service from WeBuyAnyCar”
Written on: 14/05/2013 by MikeScotland
We recently decided to sell our Volvo XC90 and curiosity got the better of us so we got a quote from WeBuyAnyCar. We were surprised at the valuation to be honest so made an appointment at the Edinburgh East branch. I'll admit that we were skeptical about the valuation and how the process would work (i.e. would the price be knocked down), but in reality it was exactly the opposite. Steve was very diligent in appraising the car and gave an honest opinion about the good and the bad and the... (read more)
Visit webuyanycar.comWebuyanycar's Response to MikeScotland's Review
Written on: 16/05/2013
Hello Mike,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Glad that curiousity got the better of you and that we were able to prove you wrong!
I'll be sure to pass on your kind words to our branch manager at the Edinburgh East branch.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
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★★★★☆
“Mums Berlingo sold”
Written on: 13/05/2013
Very fair and efficient customer service at Edinburgh East Branch. Sold my mum's Citroen Berlingo. Excellent way to sell you your car, if you want to avoid the hassles of selling it yourself or trade-in is not an option. job done ! (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at Edinburgh East.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“Car Valuation”
Written on: 13/05/2013
My car was devalued by $1000 over the space of 2 weeks as the sale got closer (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hi there,
It seems as though the remainder of your review was cut off. It appears as though you did not have a pleasant experience and I am interested in knowing what problems you may have encountered so I can forward the message on to our training staff to prevent bad experiences from happening in the future.
If you wouldn't mind, could you please contact us with the remainder of your review? I'd be happy to assist you further.
Thank you,
Kaela, on behalf of webuyanycar.com
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★★★★☆
“Never quite the amount expected ”
Written on: 12/05/2013
Although the advisor was excellent, just felt that its pointless giving an amount on the web site to then come nowhere close in reality. heard this from a lot of of people so guess its common practice. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you for taking the time to provide us with feedback.
I would like to take this opportunity to answer your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on a number of factors which we ask you to provide including condition, age and mileage of your car as well as the current market. If we consider that its value is affected by any aspect of its history or condition which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“A COMPLETE JOKE OF A COMPANY”
Written on: 11/05/2013 by liarat
I have a 2009 Kia Rio 1.4 with just 39k miles, 6 months MOT, FULL service history. I wanted to get a quick sale and didn't have time to advertise online or locally. I used the online valuation which came back at just over £2500, a figure I was happy with. When I took the car to them they noticed a scratch on the passengers side wing (barely 4cm long and not deep) the revised offer was less than 10% of that original valuation, an extremely insulting £217.22, I'm sure that the worst case... (read more)
Visit webuyanycar.comWebuyanycar's Response to liarat's Review
Written on: 13/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on the information provided to us online including the condition of the car, the model, age and mileage. If we consider that its value is affected by an aspect of its history or condition, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occassion.
Kind Regards,
Lisa, on behalf of webuyanycar
Reply to this comment
Escapade's Response to liarat's Review
Written on: 13/05/2013
Do you mean that one scratch cost you £217.22 if so then I can expect to have to pay them when I counted the amount of superficial scratches on my Peugeot. See my report on this company if it ever shows (escapade)
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★★★★★
“steven was amazing”
Written on: 11/05/2013 by whitliss
The advisor made the whole selling a car process easy and took all the stress away by making it easy for my nan. We would reccommend him from fort kinnaird to anyone we who we selling a car. He is an asset to your company!! (read more)
Visit webuyanycar.comWebuyanycar's Response to whitliss's Review
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at Fort Kinnaird.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
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Showing 11 - 20 of 3353 Reviews
★★★★★
“WeBuyAnyCar sale of Toyota Rav4”
Written on: 11/05/2013
The advisir at Edinburgh East branch was great to deal with. He explained the process clearly and concisely. Smooth process and easy to understand. Would use them again. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at Edinburgh East.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“RIP OFF!!”
Written on: 11/05/2013
I have requested a valuation acouple of times from 'We Buy Any Car' and every time the offer has always been well below trade value (obtained from various sorces). Is it just me or do they just prey on desperate people! (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 13/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on the information provided to us online including the condition of the car, the model, age and mileage. If we consider that its value is affected by an aspect of its history or condition, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Once again, thank you for your feedback.
Kind Regards,
Lisa, on behalf of webuyanycar
Reply to this comment
★★★★★
“Sale of Wife's car”
Written on: 10/05/2013
Got online quote for my wife's Ford Ka. Appeared reasonable although realised we would get more in a private sale, decided to give it a go. Quick appointment at local office helped and the advisor (Edinburgh East)was a pleasure to deal with. Expected tyre kicking stereotype 2nd hand car salesman and this could not have been further from the truth. Small deduction for genuine reason perfectly acceptable (although you will make significant profit on this car it has to be said!) and he knew... (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 16/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at Edinburgh East.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“Great customer service and easy sale”
Written on: 10/05/2013 by Karendoodle (1 review written)
I wanted to write in to say what a fast easy and pleasent sale we had in the Trafford branch. We took in our beloved Dodge which had to go as our family has expanded and we joined the world of MPV, I was (still am) very sad we had to sell our car so looked into it fully and knew what price I wanted- webuyanycar sent me an online quote which was above the price that i wouldnt go below and when we got to your Trafford branch the price hardly dropped at all for the scratches we found, He... (read more)
Visit webuyanycar.comKarendoodle's Response to Karendoodle's Review
Written on: 10/05/2013
[Name removed] was the guy helping us and is like to say thank you to him for all his help
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★★★☆☆
“Easy selling process”
Written on: 10/05/2013
I sold my vehicle at the Livingston branch of webuyanycar.com last week and was very happy with the whole experience. I was given less than the original estimate but the reasons why were clearly explained to me. The whole process was very straightforward and I would recommend webuyanycar.com to others. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 10/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager in Livingston.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★☆
“GOOD POLITE SERVICE”
Written on: 10/05/2013
NEEDED TO SELL 8 YEAR OLD LAGUNA FAIR PRICE OFFERED FOR CONDITION OF CAR. STAFF WERE VERY POLITE NO COMPLAINTS AT ALL. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 10/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“Edinburgh East Branch”
Written on: 10/05/2013
Exceptional service. The salesman was completely clear, helpful and enthusiastic. I had some reservations having been misadvised by the trade, however this proved incorrect and WBAC matched trade in prices generally available. Having cash means you can have access to private buyers as well as have a better negotiating position with garages. Whole process was painless. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 13/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at the Edinburgh East branch.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar
Reply to this comment
★★★☆☆
“OK but left a funny feeling of being a bit ripped off”
Written on: 09/05/2013 by ANGELOFTHEDAWN (3 reviews written)
Like other reviewers, the price given online and when they saw my car was very different. A few usual scratches and a couple of car park dents saw the price plummet by £600! Quick and relatively stress free transaction but absolutely appalled in this day of bank "fast payments" that they get away with only paying you 4 working days after you sell them the car unless you pay them an extra £25. Also what on earth is the £75 "admin fee" for? I've been told that they'll have sold your car on... (read more)
Visit webuyanycar.comWebuyanycar's Response to ANGELOFTHEDAWN's Review
Written on: 13/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on the information provided to us online including the condition of the car, the model, age and mileage. If we consider that its value is affected by an aspect of its history or condition, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
The admin fee is always deducted from the final price we pay to the customer and is only a fee we charge if a customer decides to sell to us. This consists of transportation and disposal of the vehicle.
Once again, thank you for your feedback.
Kind Regards,
Lisa, on behalf of webuyanycar
Reply to this comment
★☆☆☆☆
“wasted days holiday”
Written on: 09/05/2013 by martinmansley (1 review written)
I tried We Buy Any Car after a friend sold his car to them. I got an initial valuation, which I wasn't overly happy with, but then a couple of days later received an email to say that my car had gone up in value and they could now offer approx. £900 more, which was acceptable and I booked an appointment. I took a day off work and arranged for transport back from the site only to receive a phone call about half an hour before I was due to attend the appointment saying that they had again... (read more)
Visit webuyanycar.comWebuyanycar's Response to martinmansley's Review
Written on: 10/05/2013
Hello Martin,
Thank you for bringing this to my attention. Can I ask you to email me directly: socialmedia@webuyanycar.com and I can look into this for you.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“No where near a realistic price offered”
Written on: 09/05/2013
sorry , the price offered for my car was 30% the price I actually sold it for. You must be desperate to use this service. (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 10/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
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Showing 21 - 30 of 3353 Reviews
★☆☆☆☆
“Total rip off”
Written on: 09/05/2013
I supplied truthful information( car needed a motor) about my car and got what I thought was a fair quote of $765 ONLINE however after I got there they only offered me a measly $200!!! Other than the fact that the motor needed to be fixed the car was in great shape and could have been sold for hundreds in parts alone.They really ripped me off!!! I still had to pay $4500 to pay the car off. I lost a lot of money on this car and for them to insult me with $200 was down right hurtful. I don't... (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 10/05/2013
Hello,
Thank you for taking the time to review your experience at webuyanycar.com. We read and take each review into consideration to better our staff communication with our customers.
Our valuations simply provide an estimate for information purposes only and do not constitute an offer from webuyanycar. The information we do collect is minimal, so often we are unable to pinpoint the exact extent of why a car is unable to run. Further, we do not guarantee the best price - we do, however, guarantee that you will receive a fast, safe and fair way to sell us your car. We also will not make you sell us your car. There is no pressure to accept the revalued amount of your car or penalty of bringing your car in and deciding not to sell it to us. If you did receive pressure to do so from our staff, please let us know as that is unacceptable to our standards.
I apologize for your inconvenience when attempting to sell us your car and that we could not have been of more assistance in this situation. If you have any further questions or comments, please feel free to reach out to me directly by emailing.
-- Kaela, on behalf of webuybuyanycar
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Informerdey's Comment
Written on: 13/05/2013
The pressure you face is in having to have your car re-towed back to your house if it's not running. they know that you probably won't do that because you lose even more money so they can then make the rip-off offer's they present to you. It's a shame how they take advantage of people. Don't take your car there, I'm telling you.
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★★★★★
“visited the office on the A57 in Warrington and dealt...”
Written on: 08/05/2013 by bestmate
visited the office on the A57 in Warrington and dealt with Damian. Really professional. Explained the process fully and the offer was very satisfactory. Very simple process and extremely efficient. I have already recommended 2 of my friends who also live in Warrington but told them that it had to be Damian that they spoke to. (read more)
Visit webuyanycar.comWebuyanycar's Response to bestmate's Review
Written on: 10/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Damian.
Make sure you take advantage of our recommend a friend offer, there's £40 worth of M&S vouchers up for grabs!
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
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Scrapcarpaul's Response to bestmate's Review
Written on: 11/05/2013
Ha ha is this written by Damien by any chance? WBAC must think we are all fools not just the people who get ripped off by them!!
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Jasoncooke93's reply to Scrapcarpaul's Comment
Written on: 11/05/2013
A myriad of fake reviews throughout the web
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Webuyanycar's reply to Jasoncooke93's Comment
Written on: 17/05/2013
Hello,
Please rest assured, our staff do not leave any comments anywhere in relation to the business without disclosing the fact they work for webuyanycar.com. Should you believe any post to be fake on the site you are able to report it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
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★★★★☆
“Good efficient service”
Written on: 08/05/2013 by sujen1
I sold my beloved 10 year old Beetle through the Edinburgh East branch. He was helpful and explained everything very clearly so that it made the whole process as painless as possible. The only thing I didn't like about the process was having to wait for 4 working days until the money appeared in my bank account. And leaving my Beetle!! (read more)
Visit webuyanycar.comWebuyanycar's Response to sujen1's Review
Written on: 10/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at Edinburgh East.
Thanks again,
we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“try to rip me off would you”
Written on: 08/05/2013
2004 bmw 318 m3 sport softtop with hard top full mot full service history this car has been descibed by a garage as a minter, £3,500 was offered by we buy any car . half the going price on the open market, like me if you have any sense you will sell your car privately (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 08/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
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Jasoncooke93's Comment
Written on: 11/05/2013
And hence the review, he wasn't happy with this model.
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★★★★☆
“A big thank you”
Written on: 07/05/2013 by Minicoopers52 (1 review written)
Great service and honesty from the advisor and Cricklewood. Was very patient with me and stated all the features and benefits of why I should sell. He used no pressure and didn't force me to sell and after a few minuets it was sold. He made it so fast, easy and simple. An big thank you to Cricklewood. (read more)
Visit webuyanycar.comWebuyanycar's Response to Minicoopers52's Review
Written on: 10/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager in Cricklewood.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“Not very good”
Written on: 07/05/2013 by Gazzman1 (1 review written)
Lead you on with the online appraisals but the truth is what you expect. They are reselling and looking to make all the money from your car. When it sounds to good it is. Made an appointment and got there to find someone had walked in and got preference. Don't bother with the appointment if you want to check it out and expect all the waiting you would have at any car dealer. (read more)
Visit webuyanycar.comWebuyanycar's Response to Gazzman1's Review
Written on: 08/05/2013
Hello,
Are you able to email me directly: socialmedia@webuyanycar.com then I can look into this for you.
Our appointments can occasionally run over which results in our vehicle purchaser being slightly late for the next booked appointment. This sounds like what has happened in this instance. However, if you email me using the address above I can look into this for you?
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★☆
“Efficient and polite service. ”
Written on: 07/05/2013 by Gum168
Needed to sell a car for a relative who moved abroad, so wanted something quick and easy. Checked the value of the car in several places and were realistic about the value taking account of the body condition and although of course would have liked more, considering the simplicity of the process thought the price acceptable. Staff friendly & polite polite.polite. (read more)
Visit webuyanycar.comWebuyanycar's Response to Gum168's Review
Written on: 07/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★☆
“podiatrist recommended thongst”
Written on: 06/05/2013
Aussiesoles.com provide you best quality footware, thongs, flip flops etc. We provide our faster service to our client. We also provide 12 month replacement warranty on manufacturers faults. You feel comfortable with our product. We also offer to deliver outside of Australia with many less charges. (read more)
Visit webuyanycar.com
★★★★☆
“Good Fast, Fair Service”
Written on: 05/05/2013 by busterbonads (1 review written)
If you expect to get the market private value for your car using this service, then you will be disappointed, they do however, offer you a quick way to sell your car and they make it as easy as possible, the trick is to be absolutely truthful on the original valuation about any damage, they need to sell the vehicle on, so bear that in mind, I used webuyanycar 5 years ago, and nearly decked the guy for being insulting and derisory, they appear to have turned it around. The person at the... (read more)
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★★★★★
“Sold a car, polite no hassle.”
Written on: 05/05/2013
I was selling my car. I am stopping the ownership of any car.They made it simple; the price they offered online was the price they gave. I arrived there left the car and the relevant paperwork,job done in under 2 hours including the journey home. If you want to go into the car sale business, go right ahead , but remember this; if you sell to a crook, a trickster or a man of dubious ...,the hassle will come back to you plus the congestion charges, the parking fines, the police calling and... (read more)
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Showing 31 - 40 of 3353 Reviews
★★★★★
“Excellent prompt service”
Written on: 05/05/2013 by Chuie (1 review written)
Excellent speedy service and seen me there and then even though I was about 30 mins early to my booked appointment. Let me go collect my other car that was being purchased on the day and return to move my things into the new car. Gave all the necessary documents to claim road tax back so saved a trip to the post office. (read more)
Visit webuyanycar.comWebuyanycar's Response to Chuie's Review
Written on: 06/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“Do not use this site unless your desperate!!!”
Written on: 05/05/2013
I was quotes £650 for my 7 seater, I still managed to sell it for £1800, more online with the correct price This was as much use as an ashtray on a motor bike lol I can't believe people out there are such mugs!!! Can't nock this company for under pricing cars (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 06/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“I found the salesman to be excellent, helpful very...”
Written on: 04/05/2013
I found the salesman to be excellent, helpful very courteous and professional a pleasure to deal with. Explaining every step of the way, ensuring my understanding of the process and why, he even filled in the form for me to get a refund on the road tax, which I was unaware I was entitled to! This process was easy and there was no pressure to sell, I felt I was receiving a fair deal and left feeling happy, thank you! (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 13/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
Thanks again, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“Misleading smooth 'barstewards'”
Written on: 03/05/2013 by chunkychops (1 review written)
Like everyone else, we got the online valuation of £1800 which was about the same as the trade in value offered against our new car. We thought this was acceptable and didn't want the hassle of selling privately. I called the Taunton branch in the morning as a few people in the office had voiced their concerns about what they had heard about this outfit. The buyer assured us that our fears were totally unfounded. We turned up in our car which I honestly believe is in fantastic condition for... (read more)
Visit webuyanycar.comWebuyanycar's Response to chunkychops's Review
Written on: 08/05/2013
Hello,
Thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on the information provided to us online including the condition of the car, the model, age and mileage. If we consider that its value is affected by an aspect of its history or condition, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this ocassion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
Chunkychops's reply to Webuyanycar's Comment
Written on: 08/05/2013
So what about you wasting my time? and for that matter other customers time. The buyer assured us the 'computer valuation' was based on the 'average' condition. Our car was in extremely good condition.
We sold our car on the 1st viewing for £2500.
The lesson here is if you have a clapped out jalopy them WBAC is probably your best bet. For the rest of us, steer clear!
You have been warned
Reply to this comment
★★☆☆☆
“Sold for almost 150% the price on ebay”
Written on: 03/05/2013 by didas
I wasn't going to write a review, but you just emailed me and told me that my latest valuation was £1025, that's down from £1045 a month ago! Luckily I sold the car for £1500 through ebay at the weekend without much hassle at all. Pros: Quick valuation and local centres. Cons: You don't get anywhere near the market value for your car if it's any good. (read more)
Visit webuyanycar.comWebuyanycar's Response to didas's Review
Written on: 06/05/2013
Hello,
Thank you for taking the time to provide us with feedback.I would like to take this opportunity to respond to your message in the hope of explaining the reasons behind your valuation.
We don't claim to offer you the best possible price. You're right, you may well get slightly more for your car through private sale. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★☆
“Very good service”
Written on: 03/05/2013
I was a bit dubious about using your company as I wasn't sure I would get a fair price. However, when I did a comparison to local garages I believe I got a fair price. The advisor at Kinnaird Park office explained everything fully to me and dealt with my transaction in a efficient and professional manner. The whole process didn't take long and although I was a bit anxious at leaving my car without immediate payment I needn't have worried as my money was in my bank in the time stated. The... (read more)
Visit webuyanycar.comWebuyanycar's Comment
Written on: 06/05/2013
Hello,
Thank you so much for taking the time to provide us with feedback. We're constantly striving to improve our business so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager in Kinnaird Park.
Thanks again for taking the time to provide us with feedback, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“Sale of vehicle”
Written on: 02/05/2013 by Brivven (1 review written)
I recently sold vehicle MF55 WNM to we buy any car at their Edinburgh East branch. Their purchaser was fantastic through out the process answering any questions and making sure everything was swift and clear, very proffesional service indeed. Thanks, Brian Ruthven (read more)
Visit webuyanycar.comWebuyanycar's Response to Brivven's Review
Written on: 06/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Steve at Edinburgh East.
Thanks again for taking the time to provide us with feedback, we really appreciate it.
Kind Regards,
Lisa, on behalf of webuanycar.com
Reply to this comment
★★★★★
“Great Customer Service”
Written on: 02/05/2013 by Barleybluedog (1 review written)
The advisor at Edinburgh East demonstrated the very best standards of customer service when I was selling my Vauxhall Insignia. He took the time to explain every part of the sales process, and I was in and out of the branch in less than 30 minutes, with all the paperwork completed and the money transfer agreed. The whole process was stress-free and efficient, and I came away with the feeling that my busines was genuinely appreciated and that as a customer I was valued. Thanks, and I have... (read more)
Visit webuyanycar.comWebuyanycar's Response to Barleybluedog's Review
Written on: 06/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to Steve at Edinburgh East.
Make sure you take advantage of our refer a friend scheme if you do recommend us to family or friends. There's £40 worth of M&S vouchers up for grabs!
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★★★★★
“The Best of the Best”
Written on: 01/05/2013 by sazzafrazzgurl
I went to your branch over on Blue Grass Road just to see since I heard some war stories and it was my best experience ever the customer service was SUPERB,,,,,,,,,thankyou webuyanycar .com (read more)
Visit webuyanycar.comWebuyanycar's Response to sazzafrazzgurl's Review
Written on: 02/05/2013
Hello,
Thank you so much for taking the time to leave us a review. We're constantly striving to improve our business, so customer feedback is very important to us.
I'll be sure to pass on your kind words to our branch manager at the Blue Grass Road branch.
Thanks again, we really appreciate you taking the time to provide us with feedback.
Kind Regards,
Lisa, on behalf of webuyanycar.com
Reply to this comment
★☆☆☆☆
“Nah, sell elsewhere”
Written on: 01/05/2013 by mrmib
I haven't gone beyound the initial on line assesment, because the offer is far too low, and am convinced on face to face valuation they will find excuses to pay out less. This sort of service is fine for a tatty tired old car thats difficult to sell, or if someone just hasn't the time or inclination to sell, and doesn't mind reciving a little less. Despite my car being 10 years old, its in a very tidy, useable reliable state. I sold a 12 year old non running car for two thirds of the online... (read more)
Visit webuyanycar.comWebuyanycar's Response to mrmib's Review
Written on: 02/05/2013
Hello,
Firstly, thank you for taking the time to leave us a review. We are constantly striving to improve our business, so customer feedback is very important to us.
I would like to take this opportunity to respond to your comment in the hope of explaining the reasons behind your valuation.
Our online valuations are based on the information provided to us online including the condition of the car, the model, age and mileage. If we consider that its value is affected by an aspect of its history or condition, which was not apparent to us when we gave the online valuation, the price that we offer for it will differ from the online valuation.
We don't claim to offer you the best possible price. We simply guarantee a quick, easy and safe way of selling. Free from the hassle of hagglers and strangers turning up at your door, waiting in for viewers and dealing with time-wasters. We hope to provide a convenient service for our customers which takes away the hassle and pain of car selling.
Apologies that we were unable to help you on this occasion.
Kind Regards,
Lisa, on behald of webuyanycar.com
Reply to this comment
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Showing 41 - 50 of 3353 Reviews
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1. We Buy Any Car - www.webuyanycar.com
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Webuyanycar's Comment
Written on: 17/05/2013
Hello,
Thank you for taking the time to provide us with feedback. If you'd like to email me and I can look into any issues for you?
Kind Regards,
Lisa, on behalf of webuyanycar.com