written by Legallybrown on 11/12/2017
My iPhone wouldn't turn on couldn't do anything with it , went into Apple Bromley the phone was out of warranty just . They advised the screen needed to be replaced it was going to cost £170 , I'm sorry but it was working fine before it turned its self off for no reason . I told the technician no I'm sorry I'm not paying for a new screen on this I phone as I'm changing it in a couple of months , they came back managed to get the Apple symbol back on the screen he then plugged it into the lap top and it still wouldn't work so he said I'm sorry but it must be a hardware issue . He then said to me there is nothing else I can do ., and let me go out the shop without solving my issue the manager was standing right next to the gentleman and didn't even say anything. I would not recommend Apple to anyone bad service.
written by JohnnyMurcia on 30/09/2016
Exceptional products , ipad and iphone( almost) very unexceptional people at Bromley store. My 11 year old daughter has a dodgy ipad, just out of warranty. ( my fault for not going sooner). She went to store with Mum and phoned me , I asked to speak with assistant, Appleoid corporate zombie very unhelpful , asked for manager, similar experience. When I told him I was recording conversation he hung up. No good in having clever products with stupid corporate zombies at the coal face. Don't suppose any one gives a damn , I'm only a customer. Have you ever tried to get in touch via Apple website....good luck ! Put me down as another unsatisfied customer.
written by kabali on 27/07/2008
AT&T and Apple doesn't seem to sync that well and it seems like they don't work closely to resolve customer issues. All I had to do was porting my number from TMobile but their system threw as many errors each time I tried to set up my account.
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