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Written on: 02/11/2015 by Shopaholic116 (2 reviews written)
I visited the Northampton branch of Apple as I was passing through one evening to purchase a MacBook Pro for university. I was eligible for he student discount and had previously spoken to a man on Live Chat whom confirmed it was offered in the store. When I arrived there was one other person in the store and five colleagues. Despite standing at the till for 10 minutes whilst they had a chat and pretended I wasn't there, I received no service at all. I finally had to approach and wave my hands… Read Full Review
Written on: 09/07/2012 by minty33 (2 reviews written)
It is so refreshing to visit a shop where the customer service is so consistently excellent. I went in to the Apple Store Manchester to get my MacBook looked at because the battery had died. They replaced it for free under the ApppleCare Plan that I had taken out because they said it shouldn't have run out so quickly, even though the Plan doesn't technically cover battery life. Wow! Then one of the keys fell off because my young son had been hitting it hard. They replaced that for free as… Read Full Review
Written on: 12/09/2008
Price of my iPod Nano at the Apple Store was roughly around the same as Currys and comet but offers free engraving which is a lovely touch when buying a special present. Comes gift wrapped with card for a small price but again a lovely touch. Very pleased with service and quality of product. It arrived within 48 hours. Excellent!… Read Full Review
Written on: 27/07/2008 by kabali (1 review written)
AT&T and Apple doesn't seem to sync that well and it seems like they don't work closely to resolve customer issues. All I had to do was porting my number from TMobile but their system threw as many errors each time I tried to set up my account… Read Full Review
Written on: 21/06/2008 by diddydoo (6 reviews written)
Recently visited the Birmingham Store to take my Macbook for repairs under warranty. Everything was very organised and you were welcomed as soon as you walked through the door. I was made to feel reassured by 2 staff that I will be attended to shortly and to ask if I have any questions. They were extremely busy giving advice to other customers, but still made sure and checked on you to make sure you were ok. Only had to wait a max of 10 ins to be seen.
The technician Alistair was very… Read Full Review
Written on: 19/12/2007
I visit the Apple store pretty much every time I go to the Arndale Centre in Manchester. I bought my iPod from there a few months ago because I love the store. I had been in loads of times before that just to mess about with the iPod's and iMac's ... try all the different headphones and stuff, which I think is the best thing, you can just touch and try everything without some dude coming up to tell you to keep your mits off! All I need now is an iMac but with the price tags it will probably be… Read Full Review
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