Written on: 16/04/2011
Sorry, I am confused - this site has terrific reviews of www.TotallyShoes.co.uk, but the item I want to purchase from them takes me straight to the www.cloggs.co.uk website, which has awful reviews on this site. Can anyone shed light on this anomaly? Are they one and the same company? Or is Totally shoes just a reseller?
Many thanks
Confused...
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Written on: 13/12/2010
Ordered 2 pairs of boots, Rocket Dog & Sketchers, for under £60.....wow what a bargain!!! Great communication during the problems with delivery due to the snow, but didn't take long to arrive at all. Have already recommended to friends & family. Will definitely use again - Thanks (read more)
Written on: 13/12/2010
Vey impressed - even with the mad weather conditions my wellies arrived on time and I am wo pleased with them. Never knew wellies could be so warm and stylish. I have had loads of compliments about them. (read more)
Written on: 12/12/2010
My wedge wellies are fantastic! Whilst they arrived a couple of days later than the suggested delivery time, I can hardly complain when we've had the greatest snowfall my area has seen in a long time, so thanks for a great service. Would like to see more detail on your products e.g heel and overall height of boot, calf width etc. but would definitely use totally shoes again. (read more)
Written on: 12/12/2010
Excellent service, prompt delivery. Great product, great price. (read more)
Written on: 12/12/2010
First time I have purchased from Totally Shoes. I only came across them by chance browsing. Excellent service. I will definately use them again. My boots arrived promptly by courier - it was free post. The quality of the goods excellent. I will recommend to my family & friends. (read more)
Written on: 11/12/2010
THANK you!!! Greatest shoes ever... non slip skid bottoms, and waterproof and warm and STILL COOL! Perfect for wintertime in England. Love them (read more)
Written on: 10/12/2010 by cicelyjoyce (1 review written)
I have shopped with you before hence the reason that I returned for the same good service and quality goods.I could go on but I would only be confirming my satisfaction over again. Many Thanks... Carol... (read more)
Written on: 10/12/2010 by jdowney (1 review written)
Excellent website to deal with, regularly purchase Converse trainers for my son and always excellent value for money, always on time. The only negative is that I wish they could do more mens size 13 and above and in different colours. Apart from that fabulous!! (read more)
Written on: 10/12/2010
Excellent delivery service, good quality products and value for money. Would always use again.
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Written on: 10/12/2010
Very good service even managed to get the shoes delivered inheavy snow last week with Royal Mail. I was impressed. (read more)
Written on: 10/12/2010
Great service guys! I was really enjoyed your web site!
I bought for my boyfriend a pair of fly 'film' shoes and they look amazing!The parcel came on time :-)
Greetings from Athens, Greece
Thanks!
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Written on: 09/12/2010
I personally think this is a great company. I've shopped with them on multiple occasions and I'm always happy with the service I get. Its not always next day delivery like they say they try to do, sometimes its taken 3-4 days but that could be due to Royal Mail and you do always get what you pay for.
The only fault I have with them is the messy change over to the new website. My account and all my order history were deleted their end and I had to set up a new account after waiting several...
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Written on: 09/12/2010
I am not as happy as I used to be with your new website because it is harder to navigate especially when you just want to look for one brand of shoe for either men or women. Overall though I received a quick service and product was what I wanted. (read more)
Written on: 09/12/2010
Excellent service and the best prices on the internet. Can recommend this company wholeheartedly. Will definitely be ordering again. Many thanks. (read more)
Written on: 09/12/2010
Excellent service, delivery quicker than expected and a good selection of goods to choose from. Highly recommended! (read more)
Written on: 07/12/2010
Quick delivery arrived within 48hours even with the bad weather. Will recommend to friends and family and will use the site in the future (read more)
Written on: 01/12/2010
Great site - fast free delivery. Very happy with the product. No trawling the shops in the cold. Brill!! (read more)
Written on: 29/11/2010
Excellent and fast service, very happy with boots. (read more)
Written on: 29/11/2010
A prompt service & courteous after service (read more)
Written on: 28/11/2010
Excellent service. Free returns policy as they were too big and were returned 5 days later, cannot fault! (read more)
Written on: 25/11/2010
Great website, goods as described, great price, fast delivery, would use again, I would recomend to all! (read more)
Written on: 23/11/2010
Excellent product, perfect fit. Super sales and site. Just what we wanted. Came quickly. (read more)
Written on: 22/11/2010
Very quick delivery and very reliable. Will definitely use this website again (read more)
Written on: 21/11/2010
I was very happy with the service provided. The website is good quality and allows a good look at the products before purchase. The boots arrive in good time and fitted well so I don't have experience of the returns policy.
When I visited the site again I found the boots had been reduced further and when I sent a message to the site I received a further discount which I realise was not legally necessary but impressed me.
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Written on: 20/11/2010
Was the cheapest online that I could find and offered free delivery and returns. I was very happy with the quality of the product and also the time it took for delivery. All in all was happy and would recommend. (read more)
Written on: 19/11/2010
Used website twice. Very prompt service. Very good quality products. Very recommendable. (read more)
Written on: 18/11/2010
Was really impressed with service and as this year is the first time I have been buying presents on line. I feel more confident after the service I have received from this company and other for books that I used.
Would definitely recommend this site and it is much better than treking round the shops
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Written on: 17/11/2010
The overall experience was 1st class. The trainers were 1/2 the price of elsewhere. They arrived quickly and they were exactly as described.
The website was a little hard to understand. The sizing for childrens shoes wasn't very clear between infant sizes and junior sizes (could have size C5 or J5) so when I ordered I didn't know for sure that they were the correct ones.
It did turn out ok though and were the size I had hoped they were.
Overall I would recommend the site and would...
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Written on: 16/11/2010
I am a Converse convert and think my hubby will too, once I convince him that he is not too old @ 48. Bought The Ramones ones in hope they win him over, given he is a fan of their music. Just hope he is pleased on Christmas morning!!!
Shoes are up to usual quality and the quirky design makes them more personalised & unique.
Only thing I wish I had known is about the website earlier!!!
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Written on: 14/11/2010
I looked all over the net for Maroon Converse Hi's, the only place I could find similar was on US Ebay but couldn't tell from the photos if they were the colour I required. So when I found your site I couldn't believe my eyes and they looked the colour I wanted and my size 12 too! I had a pair of the bright red version and didn't like them, I have quite a lot of pairs in different colours as I like to be colour co-ordinated, so when these arrived they really made my day! Thank YOU! (read more)
Written on: 13/11/2010
After trawling around the shops for hours on end and coming back home empty handed we thought we would search the internet. Am I glad we did - we got the 'converse' shoes our daughter wanted! We should have searched the internet first!! The site is well lad out, ordering was simple and they were delivered in a couple of days. Competitive prices, quality assured - we would most definitely recommend the site to others. (read more)
Written on: 13/11/2010
My Jimi Hendrix converse came in only two days! Fantastic! They were very reasonably priced too. (read more)
Written on: 07/11/2010
I bought these for my mum as a present. Fitted fine and she's looking forward to wearing them abroad. Excellent value for money - last pair though,and lovely bright colour pink. (read more)
Written on: 04/11/2010
Perfect delivery time. When I first discovered the site delivery was UK only, however those involved were willing to deliver to Ireland for me so very pleased (The site now delivers to the EU). !Excellent! value for money given a plain pair of black converse is '50 on the high street in Dublin. Range of converse was also great, would have been nice to find some more rare converse however (such as the leather black cons), I think the site would benefit from focusing on stocking rare brands... (read more)
Written on: 30/10/2010
Good prices, great shoes, arrived well packaged and quick. No need to say any more, exactly what I want from an online retailer. (read more)
Written on: 29/10/2010
This is the second order I've placed with Totally Shoes. Both orders arrived safely and very quickly. E mail communication from Totally Shoes excellent. Very pleased. (read more)
Written on: 27/10/2010
Recommended also to international customers.
High quality, nice and smooth transaction, superfast delivery and great customer support service
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Written on: 26/10/2010
I received two automatic mails which told me that my boots are on their way, while the courier had lost them a few days before. The boots are not longer available, there was only one pair of them in stock. I'm not content. (read more)
Written on: 15/10/2010
Very pleased with service- couldn't find this design anywhere else. Good price and arrived quickly (read more)
Written on: 13/10/2010
Really impressed with the service. Unfortunately I choose the wrong size first but they sorted it out for me without any problems and really quick as well. It was so easy and I was impressed with their customer service. I'd just like to say 'thank you' Certainly some big brand name companies could learn a lot from these guys in terms of speed of delivery and service. I also couldn't find cheaper so all round 5 stars. I don't normally leave reviews but was just really impressed with this... (read more)
Written on: 13/10/2010
Very quick delivery and pleased with items received. Ordered 2pm received the following morning, together with a text message giving me a delivery time. Will use again (read more)
Written on: 01/10/2010
Goods arrived the next day - very pleased with the service. Would certainly recommend (read more)
Written on: 16/11/2009
I've been buying shoes online for a while now, and generally stuck to the big ones like Office & Shoe-Shop.co.uk. I was looking for a pair of Vans Chukka boots, and Totally Shoes had them for much less than any of the other shops. I was a bit skeptical as I've never heard of them before but went for it anyway. I have to say the pass the test with flying colours! I got the shoes two days after I ordered them (they were dispatched on the day). They offer free delivery and free returns on... (read more)
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Cloggs Co Uk's Comment
Written on: 20/02/2012
Hi Despinak,
Thank you for your feedback.
I am sorry to hear that you experienced problems with your recent purchase.
Cloggs Outlet is a new site that we have recently launched, and we are still ironing out a few issues with this new way of selling to our customers. I appreciate your feedback as this will enable us to ensure that this problem does not occur again in the future.
I hope that you will give us another opportunity in the future, and I am sorry that we let you down on this occasion.
Kind Regards,
Nicola Nash
Customer Service Manager