Cloggs Reviews - www.cloggs.co.uk

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Latest Reviews

“sketchers go walk”

Written on: 01/08/2015 by JasonGentry385 (1 review written)

Ordered go walk shoes. Fabulous. Fantastic service. Very fast delivery. Would recommend Cloggs and use again in the future… Read Full Review

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“Quick Easy & Perfect!”

Written on: 31/07/2015 by carian (1 review written)

Great company. So easy to use & very quick. Super fast delivery ordered one day receive the next with standard postage which is free. Great price in the sale plus an extra 15% off. Which all online company's were so efficient. I would recommend buying from this company & I will do so again!… Read Full Review

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“Excellent service”

Written on: 06/07/2015 by Roverssue (1 review written)

fantastic service,ordered a pair of shoes and arrived within 24hrs,and the price was right,what more can I say… Read Full Review

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“Excellent”

Written on: 02/07/2015 by charb (1 review written)

I ordered a pair of flitflops at midday and they arrived the following day although I selected the free delivery service which takes between 2-4 working days. They emailed confirmation of the order, then confirmation they had been despatched and then confirmation they were on route to me. A quality service at a quality price. Would definitely use again and recommend. … Read Full Review

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“Excellent after sales service!”

Written on: 26/06/2015 by Beautytreats (1 review written)

I ordered a pair of Fitflops and after a couple of months they developed a fault. I emailed Cloggs who replied with a free returns label and within a couple of weeks I received a brand new pair! I was extremely pleased with the initial fast delivery and especially the efficient after sales service… Read Full Review

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“Fitflop Aztec Chada Slides”

Written on: 26/06/2015

I was unsure whether to buy these sandals as I had seen a variation in the colour on different websites, but the staff at Cloggs were really helpful and made sure I got the right ones. In addition they were delivered much earlier than expected which was a bonus. These sandals are really attractive and very comfortable… Read Full Review

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“Brilliant Service!”

Written on: 24/06/2015 by BrennenPugh (1 review written)

I had not used Cloggs before: I discovered it when Googling "fitflops". I found with Cloggs the item I wanted at an excellent price, ordered it on-line easily and quickly, and hey-presto! the delivery was with me less than 24 hours later (actually about 19 hours.) I'd certainly recommend Cloggs to my friends (especially as several use Fitflops) and I will make it my first port of call when looking for shoes again. I have never bought shoes on line, and it helped that I knew the make and style I… Read Full Review

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“Clever Cloggs! ”

Written on: 08/06/2015 by newyork15 (1 review written)

I have been ordering from Cloggs for over a year now, I wouldn't go anywhere else, the order usually comes the following day with free P&P, they have a brilliant selection and send money off vouchers regularly, the returns are also free and recently they have allowed me to return an unworn item that I have had for four months! I have now gots friends and family using Cloggs and wouldn't hesitate to recommend to anybody else… Read Full Review

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“Fast delivery, excellent value for money”

Written on: 02/06/2015 by 492Martin (1 review written)

An all round excellent customer experience: easy to use online ordering process fantastic communications with regards to when the order would arrive fast delivery of the shoes if only all online ordering was like this... I ordered Dr Marten shoes for my daughter - good quality shoes at a great price… Read Full Review

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“Kickers kick hi top brown ”

Written on: 23/04/2015 by Lukeknee (1 review written)

Didn't have the item I ordered in stock but the order still went through lucky I contacted on Monday to get an update otherwise I wouldn't have got any shoes. Had to order a new pair in navy as the brown was sold out. Delivery was fast Shame the order went through without the shoe being in stock Contact using online chat was suppose to have a call from someone this never happened as the person went to lunch went back on the chat to be informed that the warehouse had no stock Would be nice… Read Full Review

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“Love Cloggs Footwear”

Written on: 13/04/2015

Great company, I wouldn’t get my favourite brands any where else. Both website and local shop in Shrewsbury offer a superb, friendly and efficient service… Read Full Review

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“Brilliant from ordering to receipt.”

Written on: 08/03/2015 by LaraineW (1 review written)

I was searching for a particular brand of shoes and was lucky enough to find them on Cloggs.co.uk. Not having ordered from them before I had to join their site then order my two pairs of shoes... easy peasy! I chose the FREE P&P option and received them the very next day! I honestly have never had a service as easy, perfect or as fast as the service I received from Cloggs. My shoes were both below RRP too! I've no hesitation in recommending this wonderful Company… Read Full Review

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“Wow!”

Written on: 08/03/2015 by EggManning (1 review written)

I had looked for the Clarks boots I bought from Cloggs for a while and saw them online at Debenhams but they were too expensive at £100. By luck I came across Cloggs online and saw them for £66 plus a further 15 percent off so didn't hesitate! Although I opted for normal free delivery they arrived the morning after I placed the order which was probably 12 hours earlier! You really cannot get better than that. Will definitely be going to Cloggs website first in future! Love my new boots and I… Read Full Review

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“Excellent customer service”

Written on: 20/02/2015 by Dale361 (1 review written)

I purchased a pair of v.expensive boots from a well known brand via Cloggs. After an initial sizing issue I returned them and was sent the correct size promptly. After only 2 months wear the boots encountered a manufacturer's defect, I told Cloggs about the issue and was told to return them asap. Cloggs were very apologetic and understanding and after around 5 days my brand new pair arrived. My issue was dealt with in a professional and efficient manner, couldn't recommend them highly enough -… Read Full Review

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“excellent customer service”

Written on: 09/02/2015 by kathkitty (1 review written)

i ordered a pair of size 5 boots and when the order came, one boot was a 4 and the other a 5. so bit of a mix up in the factory or packing area which can happen. i thought this was going to be a major hassle to sort out but to my delight my emails where responded to very quickly and it was all sorted and replaced with a new correct order within the week! very happy with this customer service....couldn't fault, very helpful and would highly recommend!!… Read Full Review

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“Superb service with speedy replacement of faulty Fitflops”

Written on: 23/01/2015 by Dodders007 (1 review written)

EXCELLENT EXCELLENT customer service, thank you ... I was so disappointed when my Fitflops started to lose the patent leather after only a couple of months, and by four months old they had been stuffed at the back if the shoe cupboard. I kept wearing my old Happy Goghs thinking what a shame the new ones were no match but I couldn't remember where I had bought them. Then luckily Amazon asked me to review a recent purchase and I spotted them in my purchase history. Cloggs sent me a link to print… Read Full Review

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“NEVER AGAIN ”

Written on: 18/01/2015 by jamiekomlodi11 (1 review written)

Ordered converse women size 6 for my girlfriend BEFORE Christmas, it is now 18th January.. it came a mens size 6(women size 8) .. sent back, and it came back the exact same.. apparently due to them not having the right size. So they send me the wrong size? Blame it on the US apparently. 3rd time sending it back .. over 2 weeks pass and not a single email or phonecall.. call customer service and my order is being refunded because they dont have the size i want. bare in mind i don't want a… Read Full Review

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“Brilliant Customer Service!”

Written on: 16/01/2015 by Danica196 (1 review written)

I can honestly say the customer service at cloggs has been fantastic. I wanted to a return an item I bought as they were a Christmas present and unfortunately they were the wrong boots. They had an unlimited time send the item back as long as they were unworn which firstly I thought was fantastic! I returned the item to cloggs for a refund and they told me very promptly they had received them and the money would be put back into my account. When I received the refund it was for half the amount… Read Full Review

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“Brilliant Customer Service!”

Written on: 09/01/2015 by Harperk70 (1 review written)

Having recently ordered a pair of flips flops which when delivered the next day were the wrong size, I emailed customer services providing tracking number, copy of returns note and replacement order and received a quick reply acknowledging my return and new order and the new flip flops were on my doorstep the next day! Amazingly good service and will definitely use Cloggs again and will surely recommend them to friends and family… Read Full Review

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“Astonishingly good service!”

Written on: 04/01/2015 by Bernice2 (1 review written)

I ordered a pair of Fitflops in the sale on Friday evening and was astonished to get them delivered on Saturday morning.The shoes are really comfortable, smart and just what I wanted - and at a good price. What more could I ask?… Read Full Review

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Cloggs Co Uk's Response to Bernice2's Review

Written on: 07/01/2015

Good afternoon,

Thanks for your great feedback!

We're really pleased to hear that you were happy with the service, and of course with your new Fitflops! We look forward to your next Fitflop purchase, and keep an eye on our newsletters for all our best offers,

Kind regards,
Cloggs Customer Services

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