written by on 31/12/2015
I am always hesitant to order from this site because the reviews are so negative. I have ordered from this site on a few occasions and I have received the correct items and they are in perfect condition. They have items that are no longer available on other sites and usually at phenomenal prices. I bought a pair of boots that were no longer available and was thrilled to find them!
written by Dyte on 01/10/2015
I've been a customer of YOOX for more than a year. Made 20 something orders, with several pieces in each. There were only a few things I returned: some didn't fit description and expectation (I remember a Polo Ralph Lauren blazer which turned out so ridiculous that I even laughed when tried it on; half a year later they still are trying to sell it), some had trouble with sizing. But I kept majority of orders: jeans, t-shirts, shoes, even Mason Martin Margiela fur coat! Everything I bought look real, I had no trouble with returns, and most of the time delivery was as expected. Of course, sometimes some minor issues happen but I never got second hand or damaged goods and I could always make a return and get refund with no additional charges. My observation of their assortment: they have a lot of top brands but one must be really lucky to buy something really adorable for those bargain prices. For full price - may be. But most beautiful and lovely things I own I bought in real shops. But if you need regular clothes of very high quality (like last week I ordered several nice silk/cotton mix jumpers for 25-30 euros each from famous brands! just to wear it as layers in cold weather), it's probably a place to go.
written by on 13/10/2012
Have purchased a lot and returned a lot due to unfamiliar sizes and 2 dirty items. But never had a problem returning and such great deals. Have bought at least 15items that I loved. Shoes, pants, sweaters, tops. All at amazing prices. A bit of a crapshoot but given prices and for me no hassle returns -quite worth it.
written by Thomas Verik on 26/10/2009
My wife and i of course live it. Has free return for things you do not want and always refund on time. It very convenience that delivery is with UPS and always you are informed about the time of delivery. Also from time to time they have free delivery on everything. Two year now i can't find something bud.
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