Low Cost Beds, www.lowcostbeds.com Reviews

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1.7 stars
Average rating for this product is: 1.7 out of 5

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Average Ratings for Low Cost Beds, www.lowcostbeds.com

  • Ease Of Navigation2 stars
  • Value for Money1.9 stars
  • Overall rating1.7 stars

39 Reviews For Low Cost Beds, www.lowcostbeds.com

  • Guest 6th Nov 2009

    Reviewer rating: 1 stars


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    I wish I had reviewed this company before I booked with lowcostholidays.com!

    I paid a deposit this week for a holiday in July next year and they've taken the full amount from my bank account.

    I agree that their After Sales service is abysmal. They still haven't replied to my email of 2 days ago and they are insisting I provide evidence that they've taken my payment as their system says I've only paid a deposit. They are refusing to check their bank statement to confirm this information and my bank insists it is impossible to be a bank error.

    They are making money on card charges and their phone lines which don't tell you the office is closed until you've made all your selections.

  • Guest 5th Nov 2009

    Reviewer rating: 1 stars


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    I wish I had reviewed this company before I booked with lowcostholidays.com!

    I paid a deposit this week for a holiday in July next year and they've taken the full amount from my bank account.

    I agree that their After Sales service is abysmal. They still haven't replied to my email of 2 days ago and they are insisting I provide evidence that they've taken my payment as their system says I've only paid a deposit. They are refusing to check their bank statement to confirm this information and my ...

  • Guest 5th Nov 2009

    Reviewer rating: 1 stars


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    we BOOKED A TWO WEEK BREAK FROM ON THE BEACH.COM TO FLORIDA. WHEN WE ARRIVED WE FOUND OTB HAD SENT US THE DETAILS FOR THE WRONG HOTEL. WE TRIED TO RING THEM BUT THEY NEVER REPLIED. WE ENDED UP PAYING AGAIN FOR THE HOTEL AS LOW COST BEDS HAD NOT SENT ANY PAYMENT THROUGH. WE HAVE STARTED LEGAL PROCEDINGS AS THE MOBILE PHONE BILL BACK TO THE UK WAS 200. OTB SAY IT WAS LOW COST BEDS AT FAULT, AND LOW COST BEDS SAY ITS OTB. BOTH THESE COMPANIES SHOULD BE STRUCK OF THE ABTA REGISTER. AVOID BOTH OF THE ...

  • Guest 4th Nov 2009

    Reviewer rating: 1 stars


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    we BOOKED A TWO WEEK BREAK FROM ON THE BEACH.COM TO FLORIDA. WHEN WE ARRIVED WE FOUND OTB HAD SENT US THE DETAILS FOR THE WRONG HOTEL. WE TRIED TO RING THEM BUT THEY NEVER REPLIED. WE ENDED UP PAYING AGAIN FOR THE HOTEL AS LOW COST BEDS HAD NOT SENT ANY PAYMENT THROUGH. WE HAVE STARTED LEGAL PROCEDINGS AS THE MOBILE PHONE BILL BACK TO THE UK WAS 200. OTB SAY IT WAS LOW COST BEDS AT FAULT, AND LOW COST BEDS SAY ITS OTB. BOTH THESE COMPANIES SHOULD BE STRUCK OF THE ABTA REGISTER. AVOID BOTH OF THE ...

  • Guest 29th Oct 2009

    Reviewer rating: 2 stars


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    we had to wait over a hour for our transfer! it woz a joke, especially with a one year old. hotel h top olympic in callaela was rubbish!!

  • Guest 28th Oct 2009

    Reviewer rating: 4 stars


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    We booked a holiday 2 weeks prior to departure through low cost holidays. it was a ticketless flight so no tickets were posted out. at the airport we were told we were not on the system, it only took a couple of minutes for the lady to add us though. we arrived and caught a transfer bus which was easy to find, arrived at hotel fine, really cheap and extremely helpful customer service staff. only problem was not being on the system at both airports, the spanish took longer to sort the problem and ...

  • Guest 22nd Oct 2009

    Reviewer rating: 1 stars


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    Do not book with Lowcost holidays. When we arrived at our hotel in Mallorca they had never heard of us and Lowcost holidays had not passed on our payment. The hotel took our credit card and it was not until later the following day we were told we could unpack. I wrote to complain when we returned home but Lowcost holidays never replied.

  • Guest 2nd Oct 2009

    Reviewer rating: 1 stars


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    We arrived in egypt with 2 tired children, as soon as we hit the main desk i knew there was a problem.....low cost beds had taken our money and NOT paid for our room our holiday was £2200 we were told we would have to pay £150 per night as no bookings were made all fine if we were not on a all inclusive holiday with just £600 cash and NO credit cards...STAY AWAY my phone bill was £180 and my husbands was over £300 trying to sort this out. In end i had to leave t to ...

  • Guest 1st Oct 2009

    Reviewer rating: 1 stars


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    Low cost holidays,please please donot use this company. Booked to go to the Reef Oasis in Egypt for our anniversary and my husbands birthday, and ended up in the Aqua Park, as the Reef Oasis was fully booked. As, this was our 3rd visit to this hotel, the staff there felt so sorry for us,and apparentely this happens alot.
    I am a non swimmer of 49 yrs, and my husband suffers from back problems so this hotel was not suitable at all for us. Low cost holidays dont give a dam, once they have your mo ...

  • Guest 29th Sep 2009

    Reviewer rating: 1 stars


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    I booked a weeks holiday for me and my girlfriend to go on holiday to Gran Canaria with Low Cost Beds. As this was a Spanish Island I knew we needed to supply Advanced Passenger Information to be allowed into the country. I used the flight confirmation reference that I received from low cost holidays on the BMI Website but it came back with having no recorded details of the flight at all. I've sent numerous emails to low cost holidays and haven't heard anything back! It's now 5 days until we tra ...

  • Guest 28th Sep 2009

    Reviewer rating: 1 stars


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    My husband and I booked a three day weekend stay in Paris from the 25th to the 27th of Sept 2009 via www.lowcostholidays.com. I emailed the hotel about a week before we were meant to check in just to make sure they had our booking and the hotel said they they had not received a booking from lowcostholidays.com. I emailed lowcostholidays.com which was ignored, I then spent hours on the phone trying to get someone on the phone to find out exactly what was going on. I finally managed to speak to a ...

  • Guest 24th Sep 2009

    Reviewer rating: 1 stars


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    www.lowcostholidays.com
    lowcostholidays.com

    Don't touch them. Lowcostholidays.com is a con. They left us on the street.

    I booked early August with lowcostholidays.com to go to Sharm el sheikh, leaving 17th of Sept 2009 for 10 days at the Reef Oasis Beach Resort. Price was about £1700 for two people.
    Arrived at the Hotel on 17th, Hotel reception took one look at the lowcostholidays.com booking voucher and referred me to another desk. Basically low cost had no rooms, they had taken bookin ...

  • Guest 18th Sep 2009

    Reviewer rating: 4 stars


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    Just come back From holiday in Majorca Booked thro Low Cost Holidays everything went according to plan tho I do admit after booking it I did panic a couple of weeks before we went is everyhing going to be okay? the flight was with Thomsonfly, Hotel was one we had looked at while staying in the resort previously so had an idea it would be ok and also booked our Transfer thro Low Cost Holiday & it was with Resorthoppa again no problem - excellent - would not hesitate to use this Company again

  • Guest 10th Sep 2009

    Reviewer rating: 1 stars


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    Hi we are going on holiday saturday Ihave spent most of this week phone this company trying to get to know were our flight tickets are we finaly got them this morning Thursday but when you do get through to this company ther attitude is not really caring will never book with Low Cost Beds ever again must have cost about 20 pounds on the phone to these people

  • kerryv123 6th Sep 2009

    Reviewer rating: 1 stars


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    I would never use Low Cost Beds again. before I went on holiday, I spent approx 2 hours trying to speak to someone re: my holiday, sent an e-mail, which was ignored. The flight company BMI Bbay were OK, however, we weren't told which terminal, how much baggage etc. When we arrived at the destination airport, we had our transfers with 'Resort Hopper' we were on the coach to our hotel for over three hours and weren't allowed to stop for the toilet, we weren't told where we were getting picked up f ...

  • Guest 5th Sep 2009

    Reviewer rating: 1 stars


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    We booked a family holiday with Lowcostbeds to Spain and we paid and booked a children family hotel with full board, when we arrived, the hotel wasn't even completed. It was like a building site. We eventually managed to speak to someone and they booked us into another hotel at midnight, which was only B&B and not child friendly at all!!!

    I have attempted to email call and write to them, but they have not compensated us in any way, not given us any explanation as to why this happened!! I would ...

  • Guest 31st Aug 2009

    Reviewer rating: 1 stars


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    havent gone on holiday yet but the Low Cost Beds after sales service is rubbish! i have also emailed them 6 weeks ago and still no reply. ive tried to ring them but after waiting upto an hour gave up. NOw have a query about how they are sending my flight tickets for onur air by post or email and no reply will never use them again!

  • Guest 27th Aug 2009

    Reviewer rating: 1 stars


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    low cost holidays is a waste of time
    silly me booked a holiday with them to fly out this monday coming up
    and its been a nightmate trying to get this all set up
    they dont reply on emails ive sent them 17 emails to all of there email address and no reply its the worst holiday group around
    i have read all of your comments and notice the same thing happened with me
    i hope there are flights and hotel and transfers for me this Monday because i will go there head office and have words
    its very h ...

  • Guest 25th Aug 2009

    Reviewer rating: 1 stars


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    I booked a holiday with low cost holidays a couple of months ago, the girl was very helpful.I received all documentation, except there was nothing about the flight at all. We are due to fly next Tuesday and still havn't received any info at all!! Tried calling help desk and it is an automated system. Tried to "manage my booking on line"but the system has no record of my booking ref. no. or E mail. Definately not going to be booking with Low Cost Beds again!! HELP!!!

  • Guest 22nd Aug 2009

    Reviewer rating: 1 stars


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    They are usually represented by agents such as Travel Republic and Great late deals.co.uk.

    I booked and paid for accommodation in New York, receiving a booking voucher for said hotel. Over two weeks later I was told the hotel was overbooked and no longer available[this was not the case as I phoned the hotel in question]. Low Cost Beds offered accomodation in a cheaper hotel at the original booking price. I believe they make their money doing this. I cancelled and am still looking for accommoda ...

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