written by HaydenBarry301 on 10/01/2015
Orderd 6 Month before! Nothing received!!! No Answer of EMails! WARNING!!!!!!!!!!!!!!!!!!!!!!!!!
written by DominikHill1982 on 09/12/2014
I ordered a kit on the 17th november for a xmas present for my son, i have received no kit and i have emailed twice and nobody replies to my email. Even if my kit turned up now it will not be processed and back in time for xmas, so my experience so far with this company is very poor...
written by on 01/12/2014
Waited three months. Received the impression kit but still no gum shield. Based in Holland. Wish I'd read the reviews first. Paypal should sever all ties with them
written by Steele441 on 21/09/2014
after three months i still did not receive anything.
written by pkDawson44 on 16/09/2014
Ordered item and paid. Mouth impression kit received after numerous emails. Sent back impression but item never received and emails never responded too.
written by 7Fletcher on 01/08/2014
idem. After several months, NEVER receive mouthguard paid 58 e. No response,
written by Alisonp444 on 11/06/2014
Ordered and payed for an elite mouthguard in march. Still haven't received my mouthguard an they don't react to any email.
written by 339Kendall on 13/03/2014
From reading the other reviews I stil wait after 3 months in hope that I may still recieve my gum shield but this far outside the turn around time quoted on the website. Zero response from emails that i have sent the company so don't waste your time jsut dont use this company!
written by Sophke on 27/02/2014
The site gave me a good impression because you could pay with creditcard or ideal. I paid with my creditcard for two mouthguards and received quite quickly the kits to make the moulds. I send it to guardkit but I never received my mouthguards. They never answer to emails and the phone number that you find on the internet doesn't exist. I don't understand that this site is still existing although it's obvious that a lot of people have been deceived since several years. I wish I had looked at these reviews before order on this site!!
written by on 25/02/2014
Ich habe im Dezember 2013 einen Zahnschutz bestellt. Bezahlt habe ich 81,00 Euro über Paypal (Käuferschutz). Die Ware (Zahnschutz) habe ich nie erhalten und Paypal steht nicht zu ihrem Käuferschutz. Also beides vergessen. Guardkit ist eine Betrugsfirma und der Käuferschutz von Paypal kann man vergessen.
written by on 10/12/2013
Paid by PayPal on 1st October 2013 and received impression Kit within 2 weeks, and I quickly returned to the 'NETHERLANDS', which surprised me, the Company location is not clear on the website. I still haven't received the Mouth Guard and it is 10th December 2013. I tried to use the resolution centre on PayPal but because I had waited more than 45 days from the inital purchase there was no recourse, don't get caught out on this because the turn around time of the impression eats into the 45 days. PayPal assumes you get a product first time, which isnt the purchase process with GuardKit. Hopefully I will get the Mouth Guard soon ! I have sent two Mails to GuardKit's payapl account, but have had no Reply.
written by on 08/08/2013
Ordered mouth guard on the 4th of March, received kit to make mould and returned, heard nothing so tried to contact company, without response. Informed my bank of possible rouge company and then to my surprise, on the 7th of August 2013, unbelievably it arrived and fits perfect. So if you wait 5 months you may be lucky but still no an ideal company to deal with
written by asonnleitner on 09/07/2013
never get the finished toothprotection. no phone number no e-mail reply.
written by on 24/04/2013
Stay away! Fake company! Ordered, paid but never got the product or a reply concerning my complaint-mails.
written by Hadfield3 on 04/04/2013
Like many others I've since found out that Guardkit appear to be a bogus company. This is the first time I've been caught out on line, and it doesn't feel very nice. My son recieved his kit, which was returned the same day. No sign of the mouthguard, and it's been over three weeks now. No replies to my many E-mails, and can't find a contact phone number. Don't use this company, and someone somewhere with the know how should act and stop them !!
written by fedupconsumer2 on 12/03/2013
Unfortunately I didn't check out the reviews of this company before placing an order (in January) and paying 58 euros for a mouthguard for my son. The template kit arrived quickly and was sent back but since then, a big, fat silence..... I have tried ringing the phone number I found online but it's discontinued and my emails are being ignored. Future buyers beware!!!!
written by on 11/03/2013
My 15 year old son saved for 5 months to buy a mouthguard in January...now March and still nothing. We all need to act on this not just write a bad review! I feel like going over there and punching someone but doubt they even have an office probably just a mail box.... Amazing how quick the payments are taken then nothing.!!!!!
written by GabrielSchweiz on 15/02/2013
Bring Dein Geld irgendwem, aber nicht dieser Company. Geld weg - Mundschutz NIE bekommen. 10 Wochen sind vergangen seit der Bestellung. Laut Website dauert es 2 bis 3 Wochen. E-Mails werden nicht beantwortet. Dachte zuerst, dass das eine Super Sache sei, aber eben: Einen Mundschutz erhält man nie. Ist eine Zumutung, dass die Leute so betrügen. Weil erstens ist mein Geld weg für nichts, und zweitens wartet mein Sohn immer noch auf seinen dringend benötigten Mundschutz. Schlimm! Also Finger weg von diesen/dem Betrüger/n!!!!
written by JochemB on 04/02/2013
After receiving a good product a year ago, I bought a second one this year. Received a unacceptably damaged product. Seller doesn't respond to (my many) e-mails, has no (working) phone number. I complained at 2checkout, the financial transactor, but they refuse to help (although they received multiple complaints about the seller). Read may bad reviews on the internet. Tip: Don't buy here.
written by dontuseguardkit on 17/01/2013
I ordered and received my mould, sent it off and have received nothing since. It is 3 months since i placed my order. They havent replied to any emails or letters. These people are theives, not sure how they still get away with it, having read this site they have been steeling circa £40 off people for at least 2 years.
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Sanjika's Comment
Written on: 28/01/2014
Sent mine back early October 2013 & still not received. They dont respond to emails either!