1st Contact Forex Reviews - www.1stcontactforex.com

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★★★★★
4.8 / 5
98% of users recommend this
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Latest Reviews

★★★★☆

“Easy, trustworthy and fast”

Written on: 21/09/2014 by 128Duncan (1 review written)

Very pleased with the service from 1st Contact in regards to money transfers. This was our second and we had planned to use another service (sorry) but it was so complicated and the exchange rate was poor. I'll use 1st Contact always from now on… Read Full Review

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★★★★★

“absolutely fantastic service!!!!!!!”

Written on: 19/09/2014 by NathanaelBoone407 (1 review written)

Have just completed my second tranafer and money was in my internation account the following morning when I checked! Fantastic customer service when I called originally to enquire about how it worked. Will be recommending to eveyone I know! Absolutely brilliant service! !… Read Full Review

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★★★★★

“My first transfer with 1st Contact”

Written on: 17/09/2014 by 216Cross (1 review written)

Awesome!! Not actually chatted to anyone but service prompt and professional!! Thank you 1st Contact!! Would and will recommend to family and friends… Read Full Review

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★★★★☆

“Excellent service from 1st contact”

Written on: 15/09/2014 by otchloe (1 review written)

I have been very pleased with 1st contact in general, as well as 1st contact forex for our international money transfer. The personalised support via email has been excellent, and I've received quick responses with useful and friendly information provided. The only challenge we had was navigating the forex online services, as a new customer, it was a bit of trial and error in terms of knowing exactly what to do to transfer our money, but it was easily worked out with the assistance from… Read Full Review

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★★★★★

“Easy, accurate and timely ”

Written on: 09/09/2014 by nmPearson144 (1 review written)

Using this service is an absolute piece of cake, always accurate and most importantly, timely. The staff are always responsive and answer questions immediately. You get notifications for every step and always transfers quicker than stipulated. I permanently moved to the UK from Australia and will always need to be transferring back and forth, and I wouldn't use any other service. Your own login ensures history and safety, and every 5th transfer is free!… Read Full Review

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★★★★★

“Great customer service”

Written on: 09/09/2014 by Peacockdw25 (1 review written)

I've been using 1st contact forex for a few years now and have consistently been happy with the service. The only thing I would consider is maybe offering FX rate advice to customers or the ability to lock in rates far into the future (by buying futures) if customers already know they will be needing the service. Keep up the great work… Read Full Review

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★★★★★

“easy money”

Written on: 02/09/2014 by sailorgeorge (1 review written)

trying to use the website for transferring money is a no no. but using the e mail is a piece of cake, although I had to ring their local phone first. for which there is no charge.I received a confirmation very quickly and I appreciate the small charge compared to my bank… Read Full Review

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★★★★☆

“Relatively quick and easy to transfer my money from...”

Written on: 27/08/2014

Relatively quick and easy to transfer my money from england to New Zealand. Rates seemed competitive… Read Full Review

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★★★★★

“An efficient, cost effective service. When required to...”

Written on: 18/08/2014 by Harding299 (1 review written)

An efficient, cost effective service. When required to assist, the staff are also super helpful and very friendly… Read Full Review

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★★★★☆

“Forex”

Written on: 12/08/2014 by Marilia (1 review written)

I am always pleased with 1st Contact's service when transferring funds internationally. Efficient and trustworthy. I have used 1st Contact's services for many years and plan on continuing to do so for many more years. Keep up the good work!… Read Full Review

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★★★★★

“Brilliant - thank you!”

Written on: 09/08/2014

This was amazingly simple and such incredible value for money - thank you! The website was easy to use and my questions were answered by your team quickly and with all the necessary detail. The text and email notifications were especially helpful and kept me abreast of the process in real-time. The exchange rate was the highest available. Again, thank you very much. … Read Full Review

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★★★★★

“Great personal service”

Written on: 08/08/2014 by HerrVonGinger (1 review written)

We emigrated from UK to NZ and had large amounts of money plus a regular monthly transfer to be made. The staff with theses people are great. Personal contact and extremely helpful. More importantly I researched exchange rates etc. with a number of different companies and these guys came out the best. Also if your are transferring a large amount of money they are open to a bit of negotiation over the exchange rate. I have used other companies as said, but these came out on top… Read Full Review

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★★★★★

“great service and cheaper than banks.”

Written on: 08/08/2014 by 45Lindsay (1 review written)

They offer a great service and are cheaper and quicker than banks. Pity they do not deal with more countries !!! Totally satisfied. Also very good of them to give a free transfer every five. I would recommend any day… Read Full Review

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★★★★★

“Spot On Service”

Written on: 07/08/2014 by EliHayes (1 review written)

I have been using 1stContact for some years now and their service and response has always been tops. You might be able to squeeze a better rate out of someone else, but I doubt you'll get better service… Read Full Review

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★☆☆☆☆

“UNRELIABLE”

Written on: 05/08/2014 by Yadiel469 (1 review written)

This year only I have experienced 2 mistakes done by this company, the latest is on the 1st of August 2014 when this company took my money UNAUTHORISED, the first amount was authorised but the second was not and \i had to stay the weekend without food, but when I checked the money transferred is the first amount, and the person who served me his tone of voice was not professional but I had to tolerate because I wanted money transferred and the money transferred… Read Full Review

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★★★★★

“Forex forever”

Written on: 04/08/2014 by wineoinfrance (1 review written)

I have used 1st Contact several times over the past seven years and have found the service to be the best anyone could wish for. The first time I used them I telephoned the UK number and was astonished to be answered by a human being instead of an electronic recording. I now use electronic banking but whenever I have to talk to a member of staff I always get someone who is efficient, polite and friendly. During my last transfer there was a problem with my bank and within hours 1st Contact… Read Full Review

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★★★★★

“Brilliant Customer Service and Low Cost”

Written on: 04/08/2014 by pherchristo (1 review written)

We recently moved from Australia to the UK and needed to transfer a large amount of funds over several transactions from home sales etc. The service we received from the 1st Contact team was both professional and easy to use. We were always kept informed as to the time frames for funds reaching our UK account and the low commission rates saved us tens of thousands over what the banks would have charged us. I highly recommend their service and will be using them in the future. Special thanks to… Read Full Review

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★★★★★

“Excellent professional hassle and worry free service.”

Written on: 31/07/2014 by Ellisyq44 (1 review written)

I transfer money on a monthly basis overseas . For a really long time I paid a ridiculous amount to my bank to process it until a friend recommended 1st Contact. It's just so easy to use. I love that I get a text message and an email to confirm as soon as the transfer happens. There's never been any difficulties or issues with the service. I'd happily recommend 1st Contact to anyone… Read Full Review

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★★★★★

“Cheapest money transfer”

Written on: 30/07/2014 by Edith408 (1 review written)

I transferred money from New Zealand to South Africa and the full cost of it was only $5. No receiving funds needed to be paid in South Africa. I was kept updated all the time via emails as to what's happening with the transfer and it was paid in the exact timeframe they said. I would recommend that everyone who wants to transfer money does it through 1st Contact Forex. Thank you 1st Contact Forex!! … Read Full Review

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★★★★★

“Fast Efficient and Friendly”

Written on: 30/07/2014 by Jenkins242 (1 review written)

Well I'm a bit old, but like to think of myself as not so old, but still a bit of techno phobia. Particularly being a country dweller that doesn't get WIFI, Broadband, Cell and the like - I know and we are less than 50k of the Capital of NZ. Anyway needed to get money to Daughter in England. If you've tried to get money overseas before its a drama. Not with 1st Contact Forex, I was able to sign up and be approved in the same day. They rung me to say I was ready to go and helped me through… Read Full Review

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