1st Contact Forex www.1stcontactforex.com

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1st Contact Forex www.1stcontactforex.com
★★★★★
4.8
97.0% of users recommend this
Click here if this is your business
  • Accuracy

  • Ease of Use

  • Value For Money

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Latest Reviews

“waste of money”

★☆☆☆☆

written by hwO'Neil104 on 30/10/2015

Paid $85 for a sim card I could of got for free. Has just about ruined my move to the UK. Maybe ok if you are moving to London but I was not.

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“Very fast transfer”

★★★★☆

written by Maren1982 on 25/11/2014

this review is in regards to first contacts International money transfer. The Service is fast and efficient. I have used it to transfer money from and to Australia and the UK. Exchange rate is fairly good and compared to the banks the fees are very low. The process of transferring money from one account to a holding account can be a bit tricky so make sure to follow all the steps and double check your account numbers before confirming transactions. Perhaps the debit card method is a little simpler but the Internet transfer was easier for me and meant i could transfer a larger sum in one transaction. Highly recommend this service as it has saved me a small fortune.

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“excellent service. ”

★★★★★

written by Kristinah166 on 28/09/2014

Excellent service and trouble free.

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“Personal service at its best.”

★★★★★

written by stewart72 on 25/09/2014

I had bank clearance issues and, as in the past, I received advice, assistance and on going communication from your staff; such a rare experience in this day of electronic voices and inefficiences.

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“Aussie exchange”

★★★★★

written by andyg17 on 24/09/2014

Thank you for the swift service in changing and transferring cash for us. This was also the best rate I could find after quite a bit of research. I would have no hesitation in recommending this service to anybody. It is refreshing to come across a company that responds and answers their phones and emails promptly.

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“Easy, trustworthy and fast”

★★★★☆

written by 128Duncan on 21/09/2014

Very pleased with the service from 1st Contact in regards to money transfers. This was our second and we had planned to use another service (sorry) but it was so complicated and the exchange rate was poor. I'll use 1st Contact always from now on

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“absolutely fantastic service!!!!!!!”

★★★★★

written by NathanaelBoone407 on 19/09/2014

Have just completed my second tranafer and money was in my internation account the following morning when I checked! Fantastic customer service when I called originally to enquire about how it worked. Will be recommending to eveyone I know! Absolutely brilliant service! !

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“My first transfer with 1st Contact”

★★★★★

written by 216Cross on 17/09/2014

Awesome!! Not actually chatted to anyone but service prompt and professional!! Thank you 1st Contact!! Would and will recommend to family and friends.

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“Excellent service from 1st contact”

★★★★☆

written by otchloe on 15/09/2014

I have been very pleased with 1st contact in general, as well as 1st contact forex for our international money transfer. The personalised support via email has been excellent, and I've received quick responses with useful and friendly information provided. The only challenge we had was navigating the forex online services, as a new customer, it was a bit of trial and error in terms of knowing exactly what to do to transfer our money, but it was easily worked out with the assistance from support staff. Definitely would recommend it!

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“Easy, accurate and timely ”

★★★★★

written by nmPearson144 on 09/09/2014

Using this service is an absolute piece of cake, always accurate and most importantly, timely. The staff are always responsive and answer questions immediately. You get notifications for every step and always transfers quicker than stipulated. I permanently moved to the UK from Australia and will always need to be transferring back and forth, and I wouldn't use any other service. Your own login ensures history and safety, and every 5th transfer is free!

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“Great customer service”

★★★★★

written by Peacockdw25 on 09/09/2014

I've been using 1st contact forex for a few years now and have consistently been happy with the service. The only thing I would consider is maybe offering FX rate advice to customers or the ability to lock in rates far into the future (by buying futures) if customers already know they will be needing the service. Keep up the great work.

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“easy money”

★★★★★

written by sailorgeorge on 02/09/2014

trying to use the website for transferring money is a no no. but using the e mail is a piece of cake, although I had to ring their local phone first. for which there is no charge.I received a confirmation very quickly and I appreciate the small charge compared to my bank

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“Relatively quick and easy to transfer my money from...”

★★★★☆

written by on 27/08/2014

Relatively quick and easy to transfer my money from england to New Zealand. Rates seemed competitive.

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“An efficient, cost effective service. When required to...”

★★★★★

written by Harding299 on 18/08/2014

An efficient, cost effective service. When required to assist, the staff are also super helpful and very friendly.

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“Forex”

★★★★☆

written by Marilia on 12/08/2014

I am always pleased with 1st Contact's service when transferring funds internationally. Efficient and trustworthy. I have used 1st Contact's services for many years and plan on continuing to do so for many more years. Keep up the good work!

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“Brilliant - thank you!”

★★★★★

written by on 09/08/2014

This was amazingly simple and such incredible value for money - thank you! The website was easy to use and my questions were answered by your team quickly and with all the necessary detail. The text and email notifications were especially helpful and kept me abreast of the process in real-time. The exchange rate was the highest available. Again, thank you very much.

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“Great personal service”

★★★★★

written by HerrVonGinger on 08/08/2014

We emigrated from UK to NZ and had large amounts of money plus a regular monthly transfer to be made. The staff with theses people are great. Personal contact and extremely helpful. More importantly I researched exchange rates etc. with a number of different companies and these guys came out the best. Also if your are transferring a large amount of money they are open to a bit of negotiation over the exchange rate. I have used other companies as said, but these came out on top.

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“great service and cheaper than banks.”

★★★★★

written by 45Lindsay on 08/08/2014

They offer a great service and are cheaper and quicker than banks. Pity they do not deal with more countries !!! Totally satisfied. Also very good of them to give a free transfer every five. I would recommend any day.

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“Spot On Service”

★★★★★

written by EliHayes on 07/08/2014

I have been using 1stContact for some years now and their service and response has always been tops. You might be able to squeeze a better rate out of someone else, but I doubt you'll get better service.

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“UNRELIABLE”

★☆☆☆☆

written by Yadiel469 on 05/08/2014

This year only I have experienced 2 mistakes done by this company, the latest is on the 1st of August 2014 when this company took my money UNAUTHORISED, the first amount was authorised but the second was not and \i had to stay the weekend without food, but when I checked the money transferred is the first amount, and the person who served me his tone of voice was not professional but I had to tolerate because I wanted money transferred and the money transferred.

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Asked by Kirtipatel on 22nd April 2014 Report this content
What is GBP to USD and how soon can I get funds? Is there any fees?

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