Demon Tweeks - www.demon-tweeks.co.uk Reviews

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★★☆☆☆
2.1 / 5
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Demon Tweeks - www.demon-tweeks.co.uk
Demon Tweeks - www.demon-tweeks.co.uk
Demon Tweeks - www.demon-tweeks.co.uk
Demon Tweeks - www.demon-tweeks.co.uk

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Latest Reviews

★☆☆☆☆

“Wish I had read reviews before purchasing!”

Written on: 10/09/2014 by Mead397 (1 review written)

Ordered a DC backpack, it arrived and was the wrong item, rang customer service and explained the website was wrong. Paid to return the bag and they did refund the postal price. They then sent out the exact same bag in my packaging. Rang again and they said they would send the correct item even though it was more expensive than advertised on website. Then they spoke to a supervisor who said I had to pay the full price of the item even though it was incorrect on the website. Refused to… Read Full Review

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★☆☆☆☆

“Dishonest representation of Product”

Written on: 28/07/2014 by 232Steele (1 review written)

I took the time and trouble to check the description of their Smiths gauges on Ebay, a total waste of time and energy. What was pictured and what was sent was a dishonest representation of the product… Read Full Review

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★☆☆☆☆

“took my money, but didn't supply my tyres. ”

Written on: 04/07/2014 by MattieWhittaker439 (1 review written)

I ordered a pair of tyres online for a 2-3 day delivery, when these didn't show i phoned customer services to ask when i would get them. I was told there was a 'supply issue' and i wouldn't be getting them as soon as promised. I was transferred to the tyre dept who could recommend some alternative tyres. To say the salesman was rude would be an understatement, when i complained he put the phone down on me. I phoned back customer services who at last were more helpful and explained the tyres… Read Full Review

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★☆☆☆☆

“Customer Who? ”

Written on: 16/06/2014 by Lacroixim431 (1 review written)

After travelling over 3hours to Demon Tweeks, being in the shop for around 45mins to then actually find an assistant for help. we wanted to purchase the lot race suit, helmet, gloves, shoes and a bag to put all the stuff in, our purchase was over £1200 we asked about 0% which the guy didn't know how to do so he went and asked a friend to actually then to be sat down to fill in your own application on the computer whilst the sales guy had a chat with his mate about going on holiday to Center… Read Full Review

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★★☆☆☆

“Returns returns returns”

Written on: 10/04/2014 by HeidiHunt (1 review written)

Bought some shorts, sent the wrong ones, trip to the post office to return, got my money back as the reason why they sent out the wrong ones is because they didnt have the right ones on stock. 2nd purchase (they tricked me it was an ebay purchase) item came, was damaged, they offered me a discount i decline (was too small) sent back and now awaiting a replacement. Will i miss yet another weekend of biking without equipment......er yes. Stay away from Tweeks… Read Full Review

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★☆☆☆☆

“Suspect offloading seconds”

Written on: 19/11/2013 by apehanger (1 review written)

Consistently sends out secound-rate items that you would not purchase on viewing in a shop. The goods might not work, the packaging could be soiled or the series purchased may not be the latest version etc. This is becoming more-and-more common with mail order items where it is not possible to see the actual thing until on your doorstep. You may accept the delivery if the part functions and perhaps blame the courier for the sub-standard condition of the contents but this happens just too often… Read Full Review

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★☆☆☆☆

“very poor service.unhelpfull staff”

Written on: 13/10/2013

booked motorcycle in for new drive chain(supposedly drive in drive out)waited 3 hours before it went in so browsed the shop.purchased some gloves which the stitching came undone.they said they cant change them and will have to send them off to the manufactors,they where prepared to let me ride off with no gloves,,by the way they lied about the gloves,by law they should have given me replacement gloves or a full refund..stay well away from this money spinning out fit.once they have your money… Read Full Review

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★☆☆☆☆

“Money taken day1 NO STOCK ”

Written on: 21/04/2013

Took my money day 1 now 4 weeks later no order. Complained say another 2 weeks. NOT PREPARED TO FINANCE THEIR BUSINESS SEEMS OVER 1 month for every order. My last order did the same. Great shame as don't like to complain in these hard times. DON'T USE UNTIL CHANGE THIS HABIT AND STOCK STUFF WRITTING TO FSA… Read Full Review

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★☆☆☆☆

“Demon Tweeks SO RUDE!!!”

Written on: 08/10/2012

Recently i ordered a few bits from demon tweeks online, all items were apparently in stock and i paid in full using standard delivery thinking its a month until i need the stuff so i can wait. Nearly a month after ordering (today) i gave them a ring to track down where my order is. The first part of the conversation went something like: Guy- Demon tweeks, whats your customer reference. Me- hello just looking to find out whats happened to my order reference is ******* Guy- thats not your… Read Full Review

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★☆☆☆☆

“terrible service”

Written on: 14/09/2012

Place an order over the telephone to receive an email 5 minutes later with the wrong item on the invoice, so called them back again to correct it and was assured that the correct one was now listed on the amended invoice. The item in question was however out of stock and would be approximately 10 days late. 3 weeks later the correct invoice turned up with the wrong product which the admitted was the wrong one over the phone but no longer stocked the item....cheers. Im not usually one for… Read Full Review

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★★★★★

“renthal sprockets”

Written on: 04/08/2012

i ordered these sprockets as a matter of urgency at 1pm ish on the 1st of august 2012 and they were delivered at 8am the next morning, best delivery and packing service without a doubt :) definately going to be getting my birthday prezzies from here knowing they will arrive in good time :D… Read Full Review

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★☆☆☆☆

“Useless”

Written on: 18/07/2012

I paid for my item on the first day in June, one month later I contacted them, sorry sir lead time is two weeks on that item! Contacted them after the expected delivery date had passed again, was told sorry sir not arrived in stock yet, will be another month, that is nearly 3 months they have had my money and I have not received any goods!… Read Full Review

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★★☆☆☆

“In Stock... If you say so”

Written on: 14/06/2012 by brisca618 (1 review written)

Being the dedicated girlfriend that I am to my partner's racing habits I bought him some more race boots for this birthday, the red and black Alpinestar Tech 1-T boots. I ordered the boots 2 weeks before we were set to go away for his birthday weekend of racing. I spent roughly £200 on him and paid for express delivery so I would have the boots in good time before we went away. When ordering, the boots were clearly said to be "in Stock" Which I thought great I'll definitely have them in… Read Full Review

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Guest's Response to brisca618's Review

Written on: 18/07/2012

try Merlin Motorsport in future - they keep better stocks and don't take your money until your order is on it's way. Their delivery service is second to none and very helpful over the phone, i wouldn't use anyone else..

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★☆☆☆☆

“Going downhill quickly.”

Written on: 31/05/2012 by Gmcm (1 review written)

Tried to order a remote battery cut out unit from Demon Tweeks only to be told "they are all remote" ok I said I will look it up in your catalog at which point he just hung up. I gave it a few minutes in case he would phone me back as perhaps he had hung up on me by accident but he did not. So I looked up customer service & phoned them up only to be told "non of my colleagues would do that,now what do you want" never so much as said a sorry about that. So I did what is so easy to to now &… Read Full Review

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★☆☆☆☆

“Cheeky Staff Not Helpful”

Written on: 13/04/2012

Rang up to find a new clutch, man on the phone was very cheeky and basically tol me where to go unless i had a "competition" clutch fitted for racing, i asked for a price and he didnt even check just gave me an overpriced comaparison from a car he did earlier. Not heard good things from Demon tweeks few mates said, rude staff, unhelpful and useless. NEVER USING THEM AGAIN… Read Full Review

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★☆☆☆☆

“alpinestar leathers”

Written on: 13/02/2012 by lewisb685 (1 review written)

not happy at all!! ordered alpinestar jacket was told 14 days... waited and waited !! rang them only to be told i had to wait till start of may 2012 canx whole order in the end what waist of time !!! dont beleave them if they say its in stock !!… Read Full Review

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★☆☆☆☆

“tyres”

Written on: 31/01/2012

order two motor bike tyres waited weeks for them was told they would ring me!never did i rang them, traveled 35 miles at 800 am to get them fitted only find out they have order two front tyres!now waiting another 4-5 weeks wont even give me free fitting!waste time,money and need the tyres so i can move my bike as it is a project bike and moving house!expect alot better from a company of this size and experience very poor!!… Read Full Review

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★☆☆☆☆

“SUSPENSION AND EXHAUST FITTING AT DEMON”

Written on: 03/07/2011 by keymaro1 (1 review written)

HI. I WAS AT DEMON IN WREXHAM ON 1.7.2011 STRAIGHT AFTER I BOUGHT FROM THEM AP COILOVERS FOR MY CAR. REASON I WANTED THEM TO FIT THAT IS COZ THE NAME DEMON TWEEKS IS QUITE GOOD. ANYWAY. A TRAVELLED THERE, TOOK ME 4 HOURS COZ I LIVE QUIT FAR AWAY (200 MILES). I GOT THERE ALL GOOD SO FAR. I WANTED TO SPEAK TO THE TECHNICIAN BEFORE HE STARTS DOING THE JOB WITCH HAPPENED. I EXPLAINED EVERYTHING AS I WANTED, SHOWED HIM NEW PARTS LIKE BEARING, TOP MOUNTS etc FOR FRONT AND BACK. I THOUGHT WHEN Im… Read Full Review

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Grammar_Master's Response to keymaro1's Review

Written on: 01/07/2012

Your grammar is terrible!

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★★★★★

“I live on an island North West coast of Scotland and...”

Written on: 23/02/2011

I live on an island North West coast of Scotland and if i need motorcycle parts i will call Demon Tweeks. The staff are so helpful on the phone especially as the bike i have is old and rareish. They go out on a limb to help you get the parts required. Postage prices are very decent also and parts arrive quickly. I would recommend Demon Tweeks to anyone looking for vehicle parts… Read Full Review

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★★★★★

“Been using DT since early90's and could not say...”

Written on: 23/02/2011 by Spitfire turbo (1 review written)

Been using DT since early90's and could not say anything else than good words about them. Super service! I use DT And I live in Norway :-)… Read Full Review

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