Internet Hobbies Reviews - www.internethobbies.com

★★☆☆☆
1.9 / 5
102
23% of users recommend this
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  • Value For Money

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Latest Reviews

★☆☆☆☆

“Horrible service!”

Written on: 11/03/2017 by Nashmg266 (1 review written)

I placed an order with this company for a plastic model kit the week of February 6, 2017. After a few follow up emails and a voicemail call to them to get status, I received an email stating that they had a "tornado" and power was being restored the next day and at that time my order would ship out. More time had passed, I had not received the order and my credit card got billed for it. Subsequently, in a follow up email stating they will credit my card I received a rather arrogant response… Read Full Review

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★☆☆☆☆

“DON"T......JUST DON"T”

Written on: 28/01/2017 by Jenkinsmm469 (1 review written)

BEWARE!!! If you think you'll receive customer service, the item(s) you ordered, or can contact the company with questions, think again. They don't answer the phone. Their voice mail is full. However, they don't mind accepting your order and sending you a confirmation email stating that you'll hear from order processing in a few minutes. Live and learn. Check reviews before ordering online. Chalk one up to being too lazy to follow my own advice… Read Full Review

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★☆☆☆☆

“Same old song and dance”

Written on: 30/12/2016 by PRRNScale (1 review written)

I placed an order with this company for items that were marked "In Stock" on his website. I was immediately charged for the order and waited and waited for the items. When they didn't show up I called and was told he was waiting on the items from his supplier as they were hard to find. This was for items marked in stock on his site. He said they would ship and I'd have them the next week. Next week came and still nothing when I called back I was told they were shipped to the wrong person… Read Full Review

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★☆☆☆☆

“Still no order recieved.........”

Written on: 22/12/2016 by Aaron139 (1 review written)

So I placed an order with them back in November for a faller model. They immediately processed my $200 payment. I was told after I placed the order that they did not have it in stock and that they checked with their distributer and the distributer did have a couple in stock and I should get my order on a week or two. He said that if for some reason it wouldn't be available until after Christmas or on back order he would contact me for a refund. Weeks 1 and 2 passed and I never heard anything. I… Read Full Review

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★☆☆☆☆

“Poor customer service. Don't give a **** attitude ”

Written on: 25/08/2016 by ranchhand1 (1 review written)

I am an adult who occasionally assembles models as a past time. Do so during retirement for quiet fun. All I wanted from these fools is a few cans of spray paint for a plastic plane model. Place order on 8/15/16. Got confirmation of order and my payment, then nothing for 8 days! I mail them on 8/23/16: re: ship status? 8/24/16 they mail back with tepid excuse making note: "duh, we're sorry. out of stock items sometimes delay shipping." BS. Items I ordered were NIT listed as out of stock. Then… Read Full Review

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★☆☆☆☆

“Would never from again”

Written on: 06/08/2016 by 146Fallon (1 review written)

I placed an order in June and I received confirmation of my order and I waited 6 weeks and nothing. So I contact them to ask what happened to the order and they were very rude, telling me 'again' apparently that they can't ship to my location (even though it was my understanding they ship international) and I won't be charged. It's fine if you can't ship to where I am but don't be rude about it, especially if I've only received the confirmation of my order. I wouldn't order from them again even… Read Full Review

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★☆☆☆☆

“Bad Service ”

Written on: 28/02/2016 by Kyleef67 (1 review written)

Very bad service waited a month for the kit I order checked on order weekly kept getting excuse after excuse saying it will be shipped out the next day still have received when in fact they didn't have the kit at all finally after I filed a complain with PayPal I was issued a refund. SO DONT WAIT YOUR TIME WITH THIS COMPANY!!!… Read Full Review

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★☆☆☆☆

“Do not waste your time and money”

Written on: 19/02/2016 by FrancescaOrr356 (1 review written)

Do not waste your time and money on this online retailer. I ordered (via the internet) five 1/25th scale model car kits on January 13, 2016. I finally got them on February 16th. This was after five (5) phone calls to "Customer Service" and the same reply each time--"I am waiting on one model coming in from our branch in California". This person is a 'broker' meaning he does not warehouse items--he uses other hobby firms as his suppliers. Therefore, he is dependent on their inventories. If… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 12/12/2015 by Baker20 (1 review written)

I wished I had read the reviews before I placed my order. Their score as of this review is 2 out of 5. I tried to get these items at other locations but most were out of stock. This company indicated that the items would ship in just a few days, their pricing was comparable to others so I decided to order I ordered some items for my train layout. It took just about 3 months and several phone calls to finally get my items. I tried to be patient as they are not a bigger company such as… Read Full Review

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★☆☆☆☆

“don't even rate a rating ”

Written on: 03/12/2015 by ralph1955 (1 review written)

Place a small order. Money was deducted from account immediately. 15 days a several unanswered emails later no shipment. Last email I ask them to expidite and they refunded the money with no explanation. Will never place an order with them again… Read Full Review

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★★★☆☆

“Not getting that warm feeling yet. Service could be...”

Written on: 08/10/2015 by 3D-Modeler (1 review written)

Like many others, my card was charged right away, the status never changed. I reached someone from customer service who assured me all was in stock and would be going out but probably after the weekend as they are closed on Friday. Monday the status was unchanged so I called again and received a recording to leave my call back info etc. but this was followed by a second automated voice saying try later... the mailbox is full. I finally got hold of the owner on Wednesday, a week after placing… Read Full Review

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★★★☆☆

“I dont see what everyone is complaining about.”

Written on: 30/09/2015 by Diggty (1 review written)

I've been using internethobbies for years. I've never had any serious problems with them other than slow return time for processing orders. I currently have an order I placed on the 23rd awaiting shipment, but it's typical for them. My account has not been charged and I haven't had problems with excess charges before. For the amount of selection they have, I can wait a little while for my orders to ship. I think most people like to complain because they're used to bigger chains shipping out… Read Full Review

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★☆☆☆☆

“DO NOT USE THIS COMPANY”

Written on: 05/08/2015 by painterdavid (1 review written)

I ordered a kit model boat in March 2013 , the company could not deliver after 3 weeks. The company was called the person said they would send as soon as the model came in . I canceled the order at the end of March due to no delivery and asked for the return of my money . Have sent e-mails still no refund of my preciouse money it is now the beginning of August 2015… Read Full Review

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★☆☆☆☆

“Bad customer service, Unautherized charging, late...”

Written on: 27/07/2015 by LitzyGalbraith354 (1 review written)

This is the 3rd time I had issues with Internethobbie.com.But the last one was the worst. I ordered two items from there liquidation sale a pop up offer for 10% off came up during my check out and I had to choose yes or no and it had a count down .I chose yes and the discount was applied and I submited my order and I was sent an email confermation. The next day I found out my card was charged an additional amount on a seperate transaction from them. I contacted then via email and a day later… Read Full Review

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★★☆☆☆

“poor customer service”

Written on: 21/07/2015 by Moore451 (1 review written)

Several months ago I ordered two models. One was sent, the other was on 'back order'. I have been going back and forth with them about either getting a credit to the card I used to pay for it or the model. All I get in return is an email saying call the customer service line during these hours. I work during those hours, so I can't call. I can't seem to get through to them that idea. I am beginning to think I should just write it off and consider the $30 lost… Read Full Review

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★☆☆☆☆

“DELIVERY DATE”

Written on: 08/07/2015 by 1977Roach (1 review written)

Ordered 2 kits in June - my checks were cashed within a week of order. I still do not have any shipping info regarding my orders. Have called the 800 number on 3 occasions and still have not heard from Internet Hobbies. I am pulling the plug on using this hobby vendor as of 6 July 2015… Read Full Review

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★☆☆☆☆

“Another Lemming Over The Cliff.”

Written on: 09/05/2015 by liebstandarte (1 review written)

I should have known and its all my own fault, just like all the rest of the victims present, should of looked at there past history of neglect and couldn`t give a dam attitude, my story began on 25th Feb 2015 purchased an expensive model over $260, little did I know that they did not own or posses any such item nor did they have any hope in the distant future either. Anyway got so sick of waiting phoned to ask how much longer and was told just three more weeks. and now pushing three months… Read Full Review

Liebstandarte's Response to liebstandarte's Review

Written on: 17/06/2015

Hi, just a heads up, after finishing with above for said clowns purchased the same item on Ebay all the way from Italy and received it in 11 days, and for $60 cheaper!
remember stay away from them!

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★☆☆☆☆

“Avoid at all cost”

Written on: 06/05/2015 by 401Kennedy (1 review written)

Extremely poor customer service and no communication at all. Their website never updated the tracking number or ship date. I contacted them several times by phone and email. Always an excuse as to why the products didn't ship. Then after a while they would say that they did ship but would never give me a tracking number; always stated that the "shipping department" would send it to me. If you ask me I think this is a one man operation and that one man runs it very poorly. Save yourself a… Read Full Review

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★☆☆☆☆

“I ordered a Ross Gibson motor on 1/30/2014 kept...”

Written on: 23/04/2015 by Pearsonhd443 (1 review written)

I ordered a Ross Gibson motor on 1/30/2014 kept getting excuses on how they were waiting to get from supplier.After 3 phone calls I was told that the man who cast the engines died,and how lucky I was that they found one for me.I was told the motor would be shipped on 4/20.I called numerous times and keep getting a recording.terrible service and terrible company If you want to deal with a good company go to Sprue brothers… Read Full Review

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★☆☆☆☆

“really poor customer service”

Written on: 04/04/2015 by O'Keefeom1981 (1 review written)

i have tried using this company numerous times. three times my order has been canceled with no notification. I once had to argue with them regarding a refund when my card was charged but the order was canceled. I gave them once last try when they were having a sale. i got an email telling me that I needed to email them back to with my card number to approve additional money over my order for " more shipping charges. when i called them to discuss these extra charged on the phone the owner tried… Read Full Review

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