Evans Cycles Reviews - www.evanscycles.com

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“Saved again ”

Written on: 19/08/2015 by Nigelmcc (1 review written)

I am a keen cyclist,doing 18 mile a day ,shock horror again broken spoke,Evans came to my rescue again second time in 3 Mts. Repairing it the same day after very little notice,,,WELL done Evans 5 star service Regards… Read Full Review

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“Excellent service”

Written on: 18/08/2015 by 1979Stiles (1 review written)

Picked up a new cross bike from the Castleford branch purchased through the bike to work scheme. The staff could not have been more helpful or friendly. They allowed me to try the bike out on a short test ride (could have been longer, but I didn't need it). They then helped me with the accessories and even threw in a pair of SPD pedals for free! Some other reviews have been critical of Evans and other big cycle outlets, but I can honestly say that the service I received, from choosing the bike… Read Full Review

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“Quick and easy”

Written on: 13/08/2015

I'd seen a couple of bikes that I liked online so went to the shop to ask advice. Everything was straightforward and easy to understand (as a novice cyclists). I paid my refundable deposit ordered the bike and it arrived the following week. Collection was efficient and I got help with choosing accessories and a helmet. Perfect!… Read Full Review

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“Thanks to Evans cycles Chester”

Written on: 07/08/2015 by HollySmart3 (1 review written)

Just to express my thanks to the staff at Evans cycles in Chester. Getting my bike "ready" for the Ride London I managed to strip the threads of a bolt holding on the handlebars. I tried several local shops who were too busy to help and as a last resort went into Evans who fixed the issue on the spot, replaced all the bolts " so they would match" and gently pointed out the importance of using a torque wrench in future! Don't normally write reviews but feel exceptional service like this… Read Full Review

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“Simply Great To Shop”

Written on: 06/08/2015 by Lockhart242 (1 review written)

I tend to shop online, I find the web site easy to use,you can ask questions, get answers and read other questions and answers to get a good idea what you need to know. There is a very good range of every thing you could ever want. When ordering. This is very simple to do and easy to follow. If like I did I ordered the wrong size sending the item back and reordering was a breeze and the same item in a differant came back very quickly indeed. Evans suggest to order the item again in the right… Read Full Review

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“Great service”

Written on: 06/08/2015 by Kendrick341 (1 review written)

Fantastic service in store, thanks! Bike was very well built and staff were very competent and friendly. All great friendly service… Read Full Review

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“Trusted LBS!!”

Written on: 06/08/2015 by Marend104 (1 review written)

My local Evans Branch is manned by Cyclists....Sounds obvious...but that makes all the difference....The help and advice I get is friendly and expert! I always shop around for prices...but inevitably ..if Evans stock the same item, it's normally cheaper but they price match anyway. … Read Full Review

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“very helpful service.”

Written on: 06/08/2015 by Baronm24 (1 review written)

I ordered a castelli head band online using Tesco clubcard boost. Evans kept me up to date when it would be ready to pick up in store. When I wen to pick up the headband the staff were very helpful. I would recommend shopping here both in store and online… Read Full Review

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“Fast,well replenished, easy website”

Written on: 06/08/2015

excellent web site, easy to surf. great replenishment, easy to pay and fantastic the idea of click and collect. i'm dealing with Evans for last 3 months and i will continue to buy my accessories, MTB and Road bike. … Read Full Review

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“Value for money”

Written on: 06/08/2015 by Myah95 (1 review written)

I've ordered from the Evans website a few times now. Always been happy with the products, prices seem good and quick delivery every time. I've never had any issues where I have needed to contact them so can't comment on that… Read Full Review

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“Brilliant experience”

Written on: 06/08/2015 by lsAdams168 (1 review written)

Used Evans twice in the last month - totally flawless transactions - would highly recommend as retailer… Read Full Review

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“Fab Service ”

Written on: 05/08/2015 by StueyBates (1 review written)

I've always received prompt delivery from Evans Cycles and the range and value offered is excellent. I haven't yet bought a bike from there but have bought clothing, accessories, turbo trainers amongst other stuff and all has been excellent. My local store is Cardiff which is massive - some top guys there - ex pro cyclists too who can offer really insightful views when recommending a product. I'm impressed that from my first visit, none of the staff made me feel like an inexperienced novice… Read Full Review

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“Ride to work purchase”

Written on: 05/08/2015 by 130Walker (1 review written)

I got a great bike through my ride to work scheme. Through evans and it went through very quickly and got my new within a week. Also got £50 worth of accessories. Gatwick store being just down the road offered me great service. The only draw back was the floor service was a bit lacking as I had already looked online for what I was after. But never the less very good… Read Full Review

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“excellent online service”

Written on: 05/08/2015 by PaulVogel62 (1 review written)

never visited a store but have made several purchases on separate occasions including a bike and just ordered another bike. postage details are sent via email and text and let you know when they will be delivered to the nearest hour. punctual updated on your purchases and when i ordered the wrong size wheel once they quickly resolved the issue.However i found responce to email a bit slow but immediately sorted on the phone… Read Full Review

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“The Best of Both Worlds ”

Written on: 04/08/2015 by francovich13 (1 review written)

Over the last 3 years since returning to cycling, I have used JeJames, Wiggle, Chain Reaction, Evans Cycles and 2 Independents (for emergencies and repairs to my old Tourer). All of them have been good but one stands out head and shoulders above the rest and that is Evans Cycles in Guildford. It started with just a new helmet 3 years ago when I got my old Dawes Tourer down from the rafters (30 years old) after a hip op and I needed to get active! The trouble taken and patience shown over one… Read Full Review

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“Pru 100 London-Surrey Ride...”

Written on: 04/08/2015 by Blowie27 (1 review written)

The team at Chelmsford assisted in getting me the right bike back in August 2014 and having just completed my first Sportive on Sunday, Pru 100 London-Surrey, I would like to thank them for all their help in setting up my bike originally, the aftercare service and subsequent tweaks re my riding position, which made a huge difference in my power output from a year ago! Nothing is too much trouble and they don't try and sell you something for the sake of it, they ensure you get the right product… Read Full Review

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“Great customer service”

Written on: 04/08/2015 by Chrisjpa1988 (1 review written)

Had a bit of trouble with a bike I purchased from Evans. Was given a demo bike to keep me going. Was given the option to trade up the bike to a better spec model and kept the demo bike until the new bike was ready. Excellent customer service… Read Full Review

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“Great service great website great prices”

Written on: 04/08/2015 by Russellbone (1 review written)

Needed to buy some new shorts top and pump, this is the first time I have used the online website, and will again due to the ease of use and great prices well done Evans… Read Full Review

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“Quality International Service”

Written on: 04/08/2015 by MBRau (1 review written)

Competitive prices and products arrived as described. As a international online buyer , We are very happy with the communication, delivery and products. I have placed multiple orders through Evans and are consistently great service. I would recommend products and We do use on our own bikes and ones repaired here at our repair store. Regularly top up on Bmx Brand name grips, headsets, brakes and Inner Tubes all quality products used and supplied to our locals here in Australia. As expected… Read Full Review

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“Genuinely Amazing Retailler”

Written on: 03/08/2015

Competitive prices, fast delivery, second to none customer service in terms of: A) Should intervention be required to sort out an issue B) Communication throughout order Thanks Evans… Read Full Review

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