Evans Cycles Reviews - www.evanscycles.com

★★★★☆
3.8 / 5
743
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“staff were very helpfull, new about different bikes”

Written on: 10/02/2016 by Sophiap172 (1 review written)

staff were very helpfull, new about different bikes… Read Full Review

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“Great customer service”

Written on: 09/02/2016 by wzDonovan479 (1 review written)

Went to buy a bike and stuff ..... Fantastic customer service with honest advice ..... Couldn't have asked for more. 5*… Read Full Review

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“worth making a preference ”

Written on: 07/02/2016 by Law363 (1 review written)

sensible , knowledgeable, good products… Read Full Review

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“Highly recommended ”

Written on: 07/02/2016

Have used the web shop on numerous occasions . Had a need to contact customer service over clothing items gone missing in the post. They were more than helpful in retrieving said clothes. Prices are keen and they have a great range. Will continue to buy from Evans online… Read Full Review

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“Great Service”

Written on: 07/02/2016 by Reedha344 (1 review written)

The staff at Evans were extremely helpful, I went in with my bike looking for mudguards and pannier rack, I was advised correctly and the young man who helped me even fitted my mudguards for me! I couldn't have been more pleased. The guy also helped me choose a new helmet and ordered it online for me, which arrived two days later in store. Overall I would most definitely recommend Evans to anyone… Read Full Review

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“Pinnicle Neon 2 2015 bike”

Written on: 07/02/2016 by Hastingsul82 (1 review written)

Went to the Chill store are Trafford retail park to look at the bike. Wanted this bike for Winter training on foul weather days. Staff got the reserved bike for me, sorted the saddle height and away I went for a test run. Slight chain rub but they sorted it out. Bought the bike. Was told about the bike guarantee they have as well, so I could swap the bike within 30 days if I wanted. Also brought the bike back a week later as the chain was jumping on the cassette. No problem. Quick fix. So… Read Full Review

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“Easy experience and excellent service”

Written on: 07/02/2016 by Northrh274 (1 review written)

Cannot believe how easy the site is to navigate ... Certainly makes the browsing and buying experience simple. The goods are perfect and as described and I am enjoying my pitches immensely. Thanks for. A great shopping experience. There is nothing negative to report from my perspective… Read Full Review

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“A good all round shop”

Written on: 06/02/2016 by hdAllison75 (1 review written)

I shop with Evan's Purly because i know they have Shops and are Not just a Internet Retailer. I found Just one issue that was there Price match policy I wish they would Broaden there Online Retailers list as there is so many More shops To buy from. Doesnt mean i won't try and price match 1st. But Overal yes i would recomend and will always use evans as they do have a Good reliable Delivery system as well. … Read Full Review

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“Brilliant and fast service. Helpful and patient staff...”

Written on: 06/02/2016 by 89MacKinnon (1 review written)

Brilliant and fast service. Helpful and patient staff members willing to help pick the right product… Read Full Review

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“Goede kwaliteit voor scherpe prijzen ”

Written on: 06/02/2016 by MattieMcKnight (1 review written)

Deze winkel is aan te raden voor kwalitatieve producten aan goede prijzen. Een goeie service en binnen een week geleverd in België Met een goed gevoel kom ik hier weer. This shop is to recomend for quality products at sharp prizes. Good service and dilivery within the week in belgium… Read Full Review

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“Very good customer experience”

Written on: 06/02/2016 by 323Pollock (1 review written)

Called to spend yet more money. Been using Evans for a while now. My first experience on trying to sort out a spare part for a bike I bought in store was simply appalling. I have them the benefit of the doubt and tbh glad I did. Bought many items since from the Cardiff store. Staff are great. Price match is excellent. Very friendly knowledable staff. Big turn around from my experience 2 1/2 years ago. Seem to be my go to shop now. Highly recommend them. Great customer relations. Gave me sound… Read Full Review

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“perfect!!!!”

Written on: 06/02/2016 by Reyna406 (1 review written)

quick service! great customer support! absolutely recommendable!… Read Full Review

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“On-line ordering - after sales very good”

Written on: 06/02/2016 by Marlee332 (1 review written)

On two occasions, I have ordered on-line, after being sent a promotion to my yahoo email account. On both occasions, I missed the opportunity, to add the discount code which should be added right at the beginning in the basket window. When I realised I could not add the discount on a later page, I completed the sales. I then phoned Evans and explained what I had done and on both occasions, they were able to add my discount by refunding that amount into my account. Perhaps, it should be made… Read Full Review

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“Price matched shoes!”

Written on: 06/02/2016 by GrahamMason (1 review written)

I used the price match service with Evans to purchase a pair of Shimano m089 shoes. They were very prompt in responding online with the discount code. When I made the order online I used the click and collect service. This was really good again as I received emails to let me know that it was in store (the next day) and on the morning received a call from a staff member in the Dulwich branch, to check what time I would be looking to pick them up. When I arrived the service was immaculate I… Read Full Review

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“Click and Collect”

Written on: 06/02/2016 by RaidenNunez (1 review written)

Reserved and payed for a jersey via the click and collect site (I already had athe same jersey so knew the size) Made the journey into Birmingham worth it as knew it would be there and in stock. They called to say they had it ready to collect it was all ready when I got there. Useful service… Read Full Review

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“The best all round”

Written on: 05/02/2016 by Mugthebug (1 review written)

I only started buying from Evans a couple of months before Christmas, I used to shop with the competitors but after browsing Evans website i soon realised the prices were the same if not better, things got better from then on, delivery is unbelievably quick, the staff are so helpful and generous, the web chat service is easy to use and again the staff are extremely knowledgeable and helpful, They even gave me a £20 voucher as the GoPro I purchased came down in price, I really cannot fault… Read Full Review

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“Bike and service”

Written on: 05/02/2016 by RickCook (1 review written)

Fantastic service at Castleford's Evans, the assistant was great. Didn't have the bike in stock that I decided on but went on the net and found one in York. Rang them up and reserved it for me. 20 minutes late was a proud owner of a shiny new bike. York chaps equally helpful, and set up the bike for me. 10 weeks later went back to have it serviced no problems at all. Wish there was an Evans nearer Grimsbybut then I'd be broke… Read Full Review

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“Evans Cycles Birmingham”

Written on: 05/02/2016 by SvenH (1 review written)

Very happy with my bike. The lady who sold it to me had a real passion for cycles and got me a great deal. Would recommend… Read Full Review

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“Great Service”

Written on: 05/02/2016 by Reedha344 (1 review written)

The staff at Evans were extremely helpful, I went in with my bike looking for mudguards and pannier rack, I was advised correctly and the young man who helped me even fitted my mudguards for me! I couldn't have been more pleased. The guy also helped me choose a new helmet and ordered it online for me, which arrived two days later in store. Overall I would most definitely recommend Evans to anyone… Read Full Review

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“Click and collect service”

Written on: 05/02/2016 by MAK13 (1 review written)

Purchased item that I needed on the website. Collected it from store next day. Price was a bargain, good selection available. Much easier than waiting for delivery, or visiting various stores to find item. Very happy with Purchase from Evans… Read Full Review

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