Evans Cycles Reviews - www.evanscycles.com

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“my scott bike”

Written on: 10/12/2014 by barry82 (1 review written)

Had bought a Scott aspect ...was such a good bike. after a few weeks needed a service witch is free when u purchase a bike from use come in handy to tighten things up plus's right on Christmas free of charge was great for me... when i got it back was like new again was overwhelmed by how friendly the colleges are in the repair said off the shop aswel as the friendly the colleges was when entering the shop ...wot a great shop to be in when in need of help and resolving my repairs...defo going… Read Full Review

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“Trek fuel ex6 ordered online and collected in store”

Written on: 28/11/2014 by Quinlangr468 (1 review written)

If anyone is thinking of buying a bike, I can't recommend Evans Cycles enough, absolutely fantastic service, extremely helpful, very friendly and super efficient, without doubt the best retail experience I have ever had. I bought a Trek Fuel online and collected in store, the whole experience was a blur of flawlessly fantastical awesomeness! Thanks soooooo much! Pete Wrexham… Read Full Review

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“Ride it Northumberland”

Written on: 25/11/2014 by ShyannMcCoy (1 review written)

Just a short note to say thank you. Ride it Northumberland was brilliant, great route, happy staff and you even arranged dry weather!… Read Full Review

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“Fantastic Customer Service”

Written on: 18/11/2014 by samc77 (1 review written)

The Staff at the Preston branch where fantastic to deal with. They weher very helpful and friendly and made you feel welcome in the store to browse round. I would recomend Evans Cycles Preston to anyone who is looking for a bike or accesories… Read Full Review

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“Excellent customer service”

Written on: 16/11/2014

Evans cycles have an excellent customer service and seem to resolve any problem with only one call. makes life easier… Read Full Review

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“wiltshire ride-it”

Written on: 06/11/2014

My partner and i have just had an amazing time on our first ride it event. The atmosphere was very friendly , the helpers were great and the course was well planned out. Although we were in our own area we were not familiar with all the areas so relied on the fab pink arrows!! They were briliiant. The whole day has left us wanting to do another one soon. Thank you so much for a really great day :-)… Read Full Review

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“Excellent customer service”

Written on: 25/10/2014 by Jennifer51 (1 review written)

Had to contact customer services about a part that was missing from my new fsa headset (not Evans Cycles fault). Phoned customer services, who apologised about missing part, and got a replacement sent out straight away. I buy from Evans Cycles regularly and will continue to do so. Great customer service! Very pleased with the part and more pleased with the price, it was in the sale… Read Full Review

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“Incredible service, fast, informative and friendly!”

Written on: 08/10/2014 by RaymondMolloy (1 review written)

My recent purchase from Evans cycles was a new 2015 model of the Specialized Rockhopper Comp... being a small person I had to get a small frame ordered in. I was kept in the loop at all times what was happening, how long the process would take and when I could expect delivery. I was even sent an email prior to delivery with a video explaining how to assemble the remaining parts of the bike once delivered. My bike arrived nice and early in the given time slot in perfect condition. I felt like a… Read Full Review

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“A* customer service fantastic choice of bikes !!”

Written on: 05/10/2014 by CharityLee1973 (1 review written)

There is a GREAT # A shop/ outlet for bikes and accessories. Filled with lots of choices and variety of choice from mountain bikes and BMX and hybrid bikes.. Fantastic shop. Great staff who are always on the go to help and offer their expert advise. I would definitely advise people to go there and see what is available and see what's on offer. Guarantee you'll see something you'll like and buy. Keep up the good work and service… Read Full Review

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“Really amazing biking experience”

Written on: 28/09/2014 by jedi.keybo (1 review written)

My experience was with the Edinburgh store. They treated me like a good friend the whole way through and really went out of their way to help me wherever they could. I am really happy with my high spec pinnacle cyclocross! All of the brand name bikes were simply not as good for the money. Super stoked with my purchase! Big thanks to Dasha and Grace!… Read Full Review

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“Excellent customer service from an enthusiastic sales...”

Written on: 21/09/2014 by SalvatoreKane (1 review written)

I was thoroughly impressed and pleased with the level of service from the staff in your Plymouth store. I popped in to try on a pair of road cycling shoes as I had heard the sizing of Shimano shoes can be a bit wayward, and a proper fitting was essential. I was buying a pair of shoes, which in the grand scheme of things is a relatively cheap item when compared with the hardware on offer in the store. Yet, I was made to feel like the most important customer in the store at that moment. Every… Read Full Review

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“Top class service”

Written on: 14/09/2014 by rhoida (1 review written)

I popped into the Edinburgh branch of Evan's cycles last week to ask about a "squeak"in my bike. I was just popping in and didn't expect a definitive diagnosis; just some suggestions about what I could investigate myself or whether they thought it was more serious and I would need to get the bike serviced. The assistant was fantastic. Efficient, genuine, keen to find an answer within the limits of time constraint and not pulling the bike apart. He greased a few things and checked out a few… Read Full Review

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“Very helpful and a holiday saviour”

Written on: 09/09/2014 by chris.quartly (2 reviews written)

I'm doing lejog trip with peak tours. Half a mile coming into Kendal in the Lake District my rear derailleur selector broke and came loose making the derailleur select top gear not good for all those hills. Cycling through Kendal I spotted an Evans bike shop. It was Sunday but it was open. I explained to the assistant my problem. He immediately took it into the workshop fixed the problem within 5 minutes and I was on my way. The selector has been performing no problem ever since. That's what… Read Full Review

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“Genuine interest understanding and service”

Written on: 14/08/2014

I was undecided as to upgrading my existing bike or purchase a new one . I cycle about 30 miles over Lancashire hills in Lancashire weather ! Usually 5 days a week . I am 50 and have been cycling again for about 2 years . I bought my bike as a starter bike and I was starting to run out of gears as I have got more into it . However my bike is very comfortable and suits the terrain and pot holes !. I went to an independent who seemed to busy to be be bothered and the other big chain store who… Read Full Review

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“Fantastic customer service”

Written on: 07/08/2014

I bought my fuji finest from the Cheltenham branch back in April and had fantastic customer service, he was friendly and knowledgeable without being pushy.I have been back for my free service, where again they were very helpful. I had to go back for a small problem with my bike today and the same person who sold me my bike was there, asked how it was going and sorted out the problem quickly. What I really liked is that I got spoken to without being patronised (as a woman as happened in other… Read Full Review

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“fantastic service Evans”

Written on: 07/08/2014 by dell55 (1 review written)

I purchased a set of expensive wheels from wiggle after a while a fault appeared on one of then sent photos at wiggles request and was told that it was my fault.they didnt offer any help so I called into Evans Cycles who without any problem sent it back to the manufacturer who now are going to replace the wheel due to manufactures fault. I cannot praise Evans enough for all there help after the fob off from wiggles… Read Full Review

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“Excellent service from excellent staff ”

Written on: 06/08/2014 by ANDORRATRAVELSERVICE (2 reviews written)

A simple thank you to the Brighton Air Street shop and team for excellent info, service and advice through buying process. From first visit with a rough budget to test riding and taking a new bike away yesterday, all staff encountered were on the ball and knowledgeable about the products and about finding the right bike for me. The non commission system you have makes a customer very re-assured that the staff members are not motivated by price but by level and requirement. After some continued… Read Full Review

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“Evans Cycles Clapham branch”

Written on: 29/07/2014

Have nothing but praise for the chaps in at this store; from bike servicing to customer care. Returned to the store with SPD pedals (purchased online) when I collected my bike from its service. They not only fitted the pedals & cleats to my shoes (purchased from a different branch) but also helped me try out my new set up& gave some pretty good top tips. They was both incredibly professional & helpful - even remembered the conversation had with my husband the previous week. All in all a very… Read Full Review

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“Excellent online customer service”

Written on: 25/07/2014 by RomeoBruce189 (1 review written)

I have ordered a few things from them now. Delivery is always as you would expect. But recently had a problem with a new tyre getting a puncture quickly. Filled in the online customer comments, a response the same working day. Quickly rectified and replacement sent including replacement of the damaged inner tube. I better response than I hoped. I will continue to use them… Read Full Review

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“Preston Evans Cycle shop offer amazing customer service”

Written on: 23/07/2014 by Benson333 (1 review written)

I have been phoning around bike shops looking for the Bobbin Metrapole in mint green, this colour model has nearly sold out everywhere. A guy called Josh from a bike shop called me back yesterday to say they they had it in stock, they agreed to give me 2 hours to run to my local shop and test out the right size I need. I did so and called back the Preston store yesterday, and a guy called Josh picked up, he had no idea what I was talking about and said he would call me back? I was very annoyed… Read Full Review

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