Evans Cycles Reviews - www.evanscycles.com

★★★★☆
4.1 / 5
1277
81.4% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

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★★★★★

“Great efficient service”

Written on: 16/07/2017 by htDavis227 (1 review written)

Website was simple to navigate, pricing was competitive and was able to collect in store, which was straightforward… Read Full Review

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★★★★★

“Excellent ”

Written on: 11/07/2017 by Josh168 (1 review written)

Good customer service and value product. Many thanks!… Read Full Review

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★★★★★

“Very helpful staff. Overall a pleasurable shopping...”

Written on: 07/07/2017 by KasonRankin380 (1 review written)

Very helpful staff. Overall a pleasurable shopping experience… Read Full Review

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★★★★★

“Great experiance ”

Written on: 07/07/2017 by Roland453 (1 review written)

Great experiance purchasing my bike through evans cycles. All the staff in the phone were really help full. And since then i hve refered 2 friends to them… Read Full Review

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★★★★★

“Good buying experience ”

Written on: 07/07/2017 by Price1980 (1 review written)

Excellent range of bikes, parts and accessories. Good website that is easy to use and the click and collect service is very handy. The RideIT events they organise are really good with a good range of MTB and road routes and are a decent price too… Read Full Review

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★★★★★

“Relatable honest efficient as always”

Written on: 06/07/2017 by Masonqo92 (1 review written)

From order to delivery- Fast efficient honest service as expected You can drop into any branch and it's always consistently excellent… Read Full Review

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★★★★★

“Helpful Staff”

Written on: 06/07/2017 by McKnight266 (1 review written)

Great service from knowledgeable staff who helped us as novices get the products we needed Would recommend them to my friends and those just starting out on cycles for the first time… Read Full Review

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★★★★★

“Great shop”

Written on: 06/07/2017 by Haleib116 (1 review written)

Purchase few item from Evan. So far is been very good. Response on enquiry is very fast. Price on sales is very good. Shipment out of U.K. Take around 10 working days to arrived. Only downside is tracking is not so visible and What I don't like is some item on sales only at selected color and size. Beside that everything is good. I enjoy buying from Evan. I will continue to purchase if with good discount. … Read Full Review

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★★★★★

“Great service, prices and products”

Written on: 06/07/2017 by Moreno400 (1 review written)

Lovely good quality Endura products. Good web site and excellent delivery… Read Full Review

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★★★★★

“Purchase of BMC Road machine”

Written on: 05/07/2017 by tommo66 (1 review written)

The whole process was very smooth, with excellent service from the staff at Evans in Plymouth. There were a few teething problems with the bike, but they were managed very professionally. The staff were also very good with the service/wheel/tyre swap of my old bike, so that I could sell it. Currently taking advice from the same staff, with the intention of upgrading the wheels on the BMC; as usual, very patient and knowledgeable… Read Full Review

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★★★★★

“Not Bad At All”

Written on: 05/07/2017 by Bigman2017 (1 review written)

**Ordered By Phone** My experience with Evans was hassle free from searching for a bike to the delivery itself. I used the online chat to find out if the bike was the right fit for me (I am a lot taller than the average man), I called up to order the bike using the cycle to work scheme and they knew straight away what I was talking about. The call centre staff were extremely friendly and knowledgeable, advising me on the best bike lock to get for my money and helpful with any questions I had… Read Full Review

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★★★★★

“Beyond the call of duty”

Written on: 04/07/2017 by GR63 (1 review written)

My Norco Search sprung a couple of front spokes recently but despite it being 18 months old the guys at the Glasgow branch where I'd bought it said they'd fix it for free. It took a while to get the ( upgraded) spokes in but when they were rebuilding they noticed that the rim had a crack. I ended up with new Mavic OpenPro rims front and rear so that they matched - the old ones were . Amazing customer service. Thanks… Read Full Review

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★★★★★

“Excellent ”

Written on: 04/07/2017

Great staff that always help. Good products and price match means you always get the best price… Read Full Review

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★★★★★

“Great buying experience”

Written on: 04/07/2017 by Guineapig84 (1 review written)

Its my first ever brand new off road bike and its giving me so much confidence and enjoyment! Nice gearing, good suspension and a comfy riding position. Every time im out im beating PB's, so im very happy with it. Excellent customer service as well, thank you Evans! … Read Full Review

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★★★★★

“Back on a Bike!”

Written on: 04/07/2017 by Doitonabike (1 review written)

After a cycling accident about 5 years ago, I had really lost my confidence for cycling, but I was ready to get back on a bike. The staff at Evans Cycles were extremely helpful, displaying a good understanding of the kind of bike I was interested in to build my confidence and allow me to feel safe and stable when riding. Their range of hybrid bikes for women is really good and varied in both style and price. I was most taken with the Pinnacle range and chose the Cobalt 2. I was able to test… Read Full Review

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★★★★★

“Cyclescheme Tour Bike”

Written on: 04/07/2017 by Russ_Trew (1 review written)

I arranged to pick up my new Dawes Karakum touring bike via cyclescheme from Evans Plymouth. They were excellent as always and pulled out all stops to get a part for my bike that Dawes hadn't delivered. Brilliant customer service… Read Full Review

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★★★★★

“Online purchase of wheels, tyres, tubes and cassette. ...”

Written on: 04/07/2017

Online purchase of wheels, tyres, tubes and cassette. All straightforward and collected today at my local shop. Staff very helpfully fitted my cassette for me so I knew it was torqued correctly. All very friendly and helpful… Read Full Review

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★★★★★

“emergency fettling”

Written on: 04/07/2017 by neilbowler (1 review written)

Two days before the bike was to be shipped to France for the Marmot, it developed a huge creak on the crank. Rang Evans from the peaks, they agreed to see what they could do and after assessing whether they had the appropriate part, asked me to bring the bike in. I did so and within an hour, problem solved (even though they were obviously busy) instead of replacing crank, they simply replaced cracked bearing and whilst giving it a look over, spotted that, at my last service, NOT BY EVANS, a… Read Full Review

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★★★★★

“excellent store ”

Written on: 04/07/2017 by 352Duffy (1 review written)

Great range of top brand products, i used price match and they honured it, delivery is quick and changing an item is easy… Read Full Review

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★★★★★

“Great service ”

Written on: 17/06/2017 by Reidwx270 (1 review written)

Exceptional service good knowledge of the product. Reading store is a great place to shop… Read Full Review

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