Evans Cycles Reviews - www.evanscycles.com

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“Excellent service”

Written on: 23/06/2016 by SethShields372 (1 review written)

My first choice bike was not available due to high national demand. However, I was able to obtain a great deal on the T7 Litespeed which was an excellent replacement and in fact I am pleased it worked out like that. The service at Evans was excellent, nothing was too trouble… Read Full Review

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“Extensive range of stock; helpful Q&As.”

Written on: 15/06/2016 by Stuart92 (1 review written)

Most of my purchases have been made via the website although I recently had need to drop into one of the shops, where the staff were very knowledgeable and helpful. The range of stock available via the website is extensive and it is good that people have taken the opportunity to leave reviews regarding their purchases, and/or contribute to the Q&As section, as these all contribute to the decision making process. Whilst the quoted prices are not always the cheapest, the price promise feature is… Read Full Review

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“Geat service.”

Written on: 12/06/2016 by Adifisherman (1 review written)

After two other bike shops, one who couldn't be bothered and one which has no stock I wish I had visited Evans first. The staff member asked all the right questions about my purchase and I ended up with the perfect bike. After a few weeks they did a free check and made a few adjustments free of charge at a time which suited me. Cannot really fault them… Read Full Review

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“A seamless shopping experience”

Written on: 08/06/2016 by Kend72 (1 review written)

Popped into the Evans store in Edinburgh the day before the Etape Caledonia to pick up some last minute essentials including hydration tablets and knee warmers. The range of stock was excellent and the service from all of the staff was friendly without being too overbearing. Found what I want easily and had a great chat to the staff at the till about the ride I was going to do which made it a very personable experience… Read Full Review

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“Brilliant ride to work experience!”

Written on: 07/06/2016 by knSmith1970 (1 review written)

They let me try out a few bikes so I was sure of the model and size. Then redeeming the certificate was really easy!… Read Full Review

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“Bottle cages.”

Written on: 06/06/2016 by Alejandro138 (1 review written)

Simple shopping at Evans. Very good website and plenty of delivery options. The click and collect option is simplicity itself, and I have never found the system wanting. Evans is my first port of call for most cycling items and I suspect this is down to the range of items on offer and the speedy and hassle-free deilivery… Read Full Review

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“Very good service”

Written on: 05/06/2016 by Bradshawjb421 (1 review written)

friendly down to earth customer service, really nice shop with good product range, for bike shops to visit in the area its my favourite one to go to. Ive heard back up support from the retailer is great which gives you good piece of mind if something goes wrong… Read Full Review

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“Great staff. Knowledgebul, friendly & funny. Always...”

Written on: 05/06/2016 by VaughnCombs (1 review written)

Great staff. Knowledgebul, friendly & funny. Always eager to help… Read Full Review

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“Excellent store great service”

Written on: 05/06/2016 by 486Callahan (1 review written)

I have visited this store a few times now whilst purchasing my bike and various accessories. It has a large selection of goods at a good range of prices and levels. The staff are friendly helpful and very knowledgable about all aspects of cycling. As a beginner I felt overwhelmed by the choices available to me but was reassured by the staff not taking me straight to the expensive bikes but by asking the right questions to guide me to my perfect bike quite a simple straightforward and reasonably… Read Full Review

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“Zone 3 Vision Wetsuit”

Written on: 04/06/2016 by Tubbsy262 (1 review written)

Ordered my wetsuit online using my Tesco Clubcard vouchers, the process from beginning to end was faultless. Smooth efficient service provided and very simple. I didn't pay for next day delivery as i wasn't desperate for the suit, but for it to arrive by lunch time the following day was an exceptional service. Top quality product supplied by Evans with top quality customer service. Ordered and delivered in less than 24 hours… Read Full Review

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“Knowledgeable staff and try before you buy”

Written on: 04/06/2016 by ItsonlymeSarah (1 review written)

I recently bought my first road bike from the Gatwick centre. I had done lots of research beforehand but played dumb to start with to see what they would suggest. I wasn't disappointed. I needed a bike with an XXS frame - not easy to come by - and no other shop had given me the chance to try the bike before I bought it because it had to be ordered in especially. Evans did - and they have a policy to offer 30 days after purchase to return the bike if you decide its not right. I was fitted out… Read Full Review

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“friendly staff”

Written on: 04/06/2016 by CortezDrake259 (1 review written)

Friendly and helpful staff. Good customer service, good range of top quality products. I bought 3 bikes in evans cycles and lots of accessories and never had any problems. Highly recommended… Read Full Review

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“Great advice”

Written on: 04/06/2016 by raAnderson1960 (1 review written)

The member of staff who helped me with clip-ins could not be faulted for his help .Thanks… Read Full Review

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“Excellent attentive service”

Written on: 04/06/2016 by Makenzie92 (1 review written)

Suffice to say that Simeon and Gilbert, and their colleagues, at Hendon are excellent and very approachable - many thanks!… Read Full Review

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“Great service”

Written on: 04/06/2016 by O'Sullivan304 (1 review written)

I had went in as I had noticed my rear tyre was flat. I had tried what i thought was the correct pump to restore pressure, but to no avail. I went into the store to look and get an idea of what i needed and the cost. The staff member helped my out with a pump that covers all bases and was cheaper than many of the ones i had looked at online. I am a novice in terms of a road bike, but felt reassured that i had been given the best advice and option. Thankfully it all worked out and i am looking… Read Full Review

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“Great service”

Written on: 04/06/2016 by Stasher (1 review written)

Very good and very comfortable helmet for the price, I don't think you would get a better one for under that price so stop looking I got the bright orange one which is VERY stand out. All in all can't moan… Read Full Review

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“ Very good price and fast delivery”

Written on: 04/06/2016 by Aguirreow35 (1 review written)

I ordered a Garmin Edge 520. The price was very good and the delivery fast, there is nothing more to say… Read Full Review

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“Service and Knowledge”

Written on: 04/06/2016 by Pratermp57 (1 review written)

Always helpful and knowledgeable if they don't have it they are keen to find it for you. All the staff try to assist but are not pushy… Read Full Review

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“They know bikes”

Written on: 04/06/2016 by 424Carter (1 review written)

I use my local shop regularly for all manner of things related to bikes and one of the things I particularly like about the staff is that they clearly know what they are talking about. Similarly, they recognize that cyclists like to chat about bike issues and I have found the staff to be open, informed and good humoured… Read Full Review

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“Simply The Best ”

Written on: 04/06/2016 by juRice140 (1 review written)

I visited East Dulwich branch, which is a nicely laid out store and has customer parking outside. The staff immediately made me feel comfortable and provide me with excellent customer service. There was no rush and no pressure. I took a couple of test rides and again there was no pressure to buy. This store is a perfect example of a business that really understand how to provide excellent customer service. Many thanks to the store staff , all three members I spoke to were great… Read Full Review

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