Evans Cycles Reviews - www.evanscycles.com

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“Evans stores”

Written on: 21/05/2017 by Pameeann (1 review written)

I enjoy shopping at Evans store, either one of the two locatons I freqent. Customer service is always top notch and I always feel looked after. I will return soon, another purchase to make, looking forward to the experience… Read Full Review

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“Always a warm welcome”

Written on: 18/05/2017 by White64 (1 review written)

I'm relatively new to Evans, but each time I've been, the staff have been attentive and curtious. It's always busy (a sign of a good business I guess) but the staff ensure that you are not left feeling ignored. I popped in for bicycle accessories one day and ended up going back to purchase a better bike with Ride2Work. They are not the cheapest for accessories, but for everything else, plus expert advice, I thoroughly recommend Evans Gatwick… Read Full Review

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“Impressive staff”

Written on: 18/05/2017 by Christopher1991 (1 review written)

In addition to the good range of products, the staff member who dealt with me was top class, displaying excellent knowledge, patience and the ability to really listen to his customer. He was most impressive and it is thanks to him that I am a very satisfied customer. The only problem was that I was unable to get my cycle to the shop for the free service (as I live too far away to cycle there and it would not fit into my car.)… Read Full Review

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“Various goods purchased - great service.”

Written on: 18/05/2017 by 393Murphy-Alt (1 review written)

Over the last few months I have purchased various bike accessories and nutrition bars and juices. Each separate order has been exactly as described, delivered as agreed (including a complicating delayed delivery). The nutrition bars and gels were very good value too. All good - not a bad word to say. Would recommend, would use again… Read Full Review

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“Great service. Good prices.”

Written on: 18/05/2017 by 496Knight (1 review written)

Evans Cycles in Leamington could not have been more helpful. They price matched several items for me which made for great value. The bike that I purchased had a small scratch on the chainset, which was purely cosmetic. I was offered a new fitted chainset or £50 off the price. Very fair and much appreciated… Read Full Review

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“Excellent service”

Written on: 18/05/2017 by SofiaMiranda344 (1 review written)

Excellent service from both customerservice and shop… Read Full Review

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“Superb staff and great choice”

Written on: 17/05/2017 by Gaz6649 (1 review written)

Wanted a road bike and didn't know where to start, but, that changed soon after talking to the staff at York. Their knowledge and help were delivered in an easy and friendly way. I'm now happy biking thanks to their recommendations. The bike and equipment are just what I needed. Thanks again to the first class service… Read Full Review

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“Brilliant! ”

Written on: 17/05/2017 by Runbenjirun (1 review written)

Upgraded my road bike through the cycle to work scheme at the Edinburgh store. Over the course of a few visits I dealt with different staff, all of whom were friendly, professional and super knowledgeable. the person I dealt with, who saw us through the later stages was great with advice and as a result I have ended up with a bike that I adore! … Read Full Review

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“Great Customer Service ”

Written on: 17/05/2017 by lgLockhart401 (1 review written)

Evans Cycles (Metro Centre) serviced my bike for me, I had booked it in for a higher quality service than was needed, after checking my bike over the Service Manager talked me through what service I would need and that it would cost less. The staff were also very helpful in advising me on what kit I needed to get, but unlike many sales staff they didn't try to sell me kit I didn't need, and checked to see if they could give me a discount on any of my purchases. All in all the staff were… Read Full Review

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“Cambridge Store”

Written on: 17/05/2017 by campus007 (1 review written)

I had my bike fit at Evans Cambridge store by a lovely young lady who really knew her stuff, having decided that I needed a longer handlebar stem the fit was paused and resumed the next day and the measurements put down for me for future reference. My position on the bike now is a lot less tiring and painful than it was. Not only that, she asked one of the mechanics just to check my gearing as I had a couple of issues changing gear and he adjusted them there and there free of charge. Excellent… Read Full Review

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“Great as always”

Written on: 17/05/2017 by TKcb (1 review written)

Recently attended a FIXit event at the Cambridge store. This was 1.5 hours with head of workshop to give us tips and techniques on maintaining our bikes. Only two of us on the session so very interactive and able to cover exactly what we needed. Advise was excellent and guy was very knowledgeable without being at all patronising. Really great evening and goodie bag thrown in. Always find staff knowledgeable friendly and eager to help however naff the question. Thoroughly recommended… Read Full Review

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“Competitive online shopping to Australia”

Written on: 17/05/2017 by Cobbal176 (1 review written)

I purchase from a number of online shops from the UK, Germany and the US. Evans is a regular stop as they offer items that some of the bigger outlets do not stock, and at competitive prices. Shipping to Australia is usually free once you meet the minimum order value. I've had no problems with items or delivery. A big plus is that you can pay in AUD - saving PayPal and bank charges! I'll continue to use Evans but I will check prices with the competition first!… Read Full Review

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“My default cycle shop!”

Written on: 16/05/2017 by Wheeleruw1959 (1 review written)

I've bought gear both online and in the Edinburgh store. Click n collect has worked well for me and I often use this method for standard stuff that I'm familiar with or don't need to try on. I bought road shoes in the shop and the advice was excellent - really practically and not at all sales push. I recently bought bib shorts and they were uncomfortable - despite trying on in the shop. No problem in returning them for a full refund - likewise with a faulty light… Read Full Review

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“West End Store London is Excellent”

Written on: 16/05/2017 by BenB89 (1 review written)

I've purchase two cycle to work schemes with Evans online and bought several things in West End Store London. I've always received excellent advice in West End Store and the online questions and answers section is great. I've tried other retailer's and they just can't compare with evans. Introducing a loyalty scheme like Wiggle would be great, as ive spent quiet a bit with evans… Read Full Review

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“Damaged rear derailleur cage”

Written on: 16/05/2017 by tezz3455 (2 reviews written)

Took my sons trek 8.5 ds hybrid in for its 6 week free checkup,received a phone call from the mechanic reporting damage to rear derailleur cage? think this happened due to a failed chain link , however the cost of a replacement part was £50 but Evans fitted it free of charge! Many thanks to the helpful technical staff at Evans Nottingham… Read Full Review

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“Damaged rear derailleur cage”

Written on: 16/05/2017 by tezz3455 (2 reviews written)

Took my sons trek 8.5 ds hybrid in for its 6 week free checkup,received a phone call from the mechanic reporting damage to rear derailleur cage? think this happened due to a failed chain link , however the cost of a replacement part was £50 but Evans fitted it free of charge! Many thanks to the helpful technical staff at Evans Nottingham… Read Full Review

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“Evans Fulham Road”

Written on: 16/05/2017 by AnthonyDunn (1 review written)

Very knowledgeable, friendly, customer-focused staff. I've had excellent service, prompt responses and attention to having my bike taken in and returned to me at my convenience. I also like the emailing/texting system reminding you when a service is due and letting you know when your bike is ready for collection. I also love my new bike. Thanks, much appreciated… Read Full Review

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“Brilliant! ”

Written on: 16/05/2017 by Allanon1958 (1 review written)

Went to the Chester store. Very helpful staff. Can't speak highly enough about the service I received. I think people assume that you get better service from an independent but I now know that's incorrect. I've tried both and the Evans service was much better. Price matched my tyres which saved me lots and fitted them there and then. I watched a guy servicing one bike while another trued up a wheel. They both took tremendous care to get things right. I've since booked a service. Evans Chester… Read Full Review

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“Service, Knowledge and Atmosphere under one roof.”

Written on: 16/05/2017

Just having got back into cycling I visited the local Evans shop in Norwich to get the bike serviced. Friendly and knowledgeable staff helped me choose the parts I needed and gave me guidance. I also visited the website to which I ordered products which I had delivered to store within 48 hours, great offers and quick delivery for no extra cost which made this an easy choice. Every time you walk in the shop someone greets you with a hello, need any help, it's friendly service and always seems… Read Full Review

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“Great as usual”

Written on: 16/05/2017 by PaulineLa (1 review written)

Never disappoint me, great service, great items and great prices Loved the fact they have a good range for the MTB riders out there :)… Read Full Review

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