Evans Cycles Reviews - www.evanscycles.com

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Latest Reviews

“Top class service”

Written on: 08/05/2016 by Richnag (1 review written)

Great prices. Great staff. Price match Internet and click and collect is really helpfull… Read Full Review

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“Wheel came off”

Written on: 07/05/2016 by Greenwooddw101 (1 review written)

Bought Pinnacle Lithium from Kingston store. Helpful at that stage in trying to choose most suitable model. Collected it a few days later. On second or third outing I first noticed back wheel rubbing against frame which seemed to right itself until one day about 3 weeks after purchase the back wheel actually came off. Fortunately, it was when I was lifting the bike to turn round and not while riding. Luckily too I was only 5 miles from home not 25 or more! I walked home as I opted not to put… Read Full Review

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“Great service, very friendly and helpful staff, ”

Written on: 07/05/2016 by Sapper1967 (1 review written)

This is the second time I have ordered a bike from Evans, as usual the staff have been fantastic for advice, unfortunately when I attended the store to make sure I was comfortable with the frame size I had chosen, there wasn't a 52 frame in the whole store. The staff member got around this with some calculations but I would have liked to have tried. I would also like Evans to consider stocking more of a clothing range particularly in the tops, I'm medium/ large shorts, but xxl upwards on the… Read Full Review

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“Good prices and fast delivery”

Written on: 07/05/2016 by 256George (1 review written)

On line order of 52 and 36 tooth chain rings. Prices were very good and items in stock. Delivery was very quick. Did not require customer services so can not comment. Will definitly order on line again… Read Full Review

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“Very straightforward”

Written on: 07/05/2016 by Maximiliani54 (1 review written)

I bought a bike for my partner online with click and collect. When we arrived at the shop in Lakeside, the bike was ready. Good staff. Very easy… Read Full Review

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“Clicked and collected”

Written on: 06/05/2016 by Mal969 (1 review written)

Ordered a collapsible track pump in a hurry, arrived in store in a day. Staff courteous and helped order another bracket to fit on second bike. Will definitely be back. Great service… Read Full Review

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“Why the delay?!?”

Written on: 06/05/2016 by Stokessd215 (1 review written)

My rear wheel was buckled by a thief during an attempted robbery of my bike at my place of work. Evans were very helpful and informative and ordered me a replacement rear wheel that day (Tuesday) which should arrive within 2 days (Thursday). So far, so good. 2 days later I call up for an update and I am advised it hasn't arrived, try tomorrow (Friday). This I do. Same scripthing of it not arriving and I should try again on Monday. Try again on Monday...same again. Try Wednesday. Tried… Read Full Review

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“Great Service”

Written on: 06/05/2016

Bought my 1st road bike (using Cycle Scheme) good choice of bikes (in store and online) great advice choosing a bike and setting up the bike when it was collected. Have since been back to purchase spares, tools, clothes, etc and always great customer service and advice… Read Full Review

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“Excellent service and great bike”

Written on: 06/05/2016

With only a vague idea of what I wanted, the Evans Cycles staff helped me decide, built the bike, and offered all around great service. Bike has been really good so far, would highly recommend!… Read Full Review

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“Can't be beaten”

Written on: 06/05/2016 by Reid33 (1 review written)

Excellent and efficient service, goods received soon after placing an order. If they need to be returned they can be easily posted back or simply pop into your local store. They price match all leading cyclist outlets and are the only ones to utilise Tesco Vouchers. Beat that!… Read Full Review

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“Knowledgeable staff and good selection of bikes!”

Written on: 06/05/2016 by Quinn112 (1 review written)

I just moved to the UK and needed a bike to get around between train stations and other spots. I saw that Evan's was a licensed Trek dealer, and I wanted to stay brand-loyal given my past experience with Trek bikes. They offered a last-year model for a bike that I wanted, heavily discounted, but still a great value and quality bike. I was also able to customize my bike with rack and fender for relatively low additional costs. Lastly, I'll need to have my 6-week tuneup appointment, which was… Read Full Review

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“above and beyond ”

Written on: 06/05/2016 by SammyFox (1 review written)

Ordered some part online cranks and rear derailer ( XT) , however could not get bottom bracket out . Not a problem for the superb staff at Nottingham store removed and fitted new parts in super quick time at a very low cost. Along with that all the staff are professional, friendly and incredibly knowledgeable ( you can tell they are passionate about their Biking (either the light side: Roadies boooo!!!! or the dark side MTB yeahhhhh:)) and took particular care to make sure that my… Read Full Review

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“Online track pump purchase that didn't go to plan”

Written on: 05/05/2016 by Fish-on-a-bike (1 review written)

I ordered and paid for a track pump via the online website only to find after paying, it was a three day turnaround until I was able to collect from the local (Preston) store. As I needed a decent pump with gauge for the following day decided to ring the helpline to see if they could hurry the order along. The person who answered my querie was not only extremely helpful but also knowledgeable about the products, sorted out transferring the order to another comparable item that was held in stock… Read Full Review

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“Tyres purchased online and collected instore.”

Written on: 05/05/2016 by Hancock246 (1 review written)

Ordered two replacement tyres online and picked up via excellent service at the Reading Shop… Read Full Review

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“Easy online purchase”

Written on: 05/05/2016 by Jacob103 (1 review written)

Used Evans a few times now and always get good service. I usually order and pay online and then I receive an email when my order is ready to collect. Each time it is always fast and easy to call in to collect it at the Manchester velodrome store… Read Full Review

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“Quick and easy”

Written on: 05/05/2016 by Charlesg386 (1 review written)

Ordered a camelbak backpack online, collected item two days later from store. Good price and even better with £5 off as new customer. Perfect… Read Full Review

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“Great servvice”

Written on: 05/05/2016 by Perlaw326 (1 review written)

Quality goods in stock and helpful friendly staff. Prices are competitive given its immediate collection… Read Full Review

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“Evans, high grade, gentle& kind service compared to other”

Written on: 05/05/2016 by JerimiahCooke (1 review written)

Frankly speaking, we could feel the difference of service colour of each shop. I do & many people may think Evans's service, is more sensitive,gentle,considerate, thinks on the point of view of customer's. For example,Evans's subscription is more usefui than other shop's. And Evans seems to have assortment of essestial goods. You could find Evans,s sincere kind efforts everywhere including on-line shop. I think it is possible by long experiences. Also brand "FWE"'s items are very good, even… Read Full Review

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“Great Service”

Written on: 05/05/2016 by AlexusGordon495 (1 review written)

Great price, quick delivery, good range of items… Read Full Review

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“Slightly chaotic but friendly and knowledgeable”

Written on: 05/05/2016 by Daly349 (1 review written)

Good service, if a bit chaotic at my local store, but friendly staff had lots of patience for a newbie like me. Would recommend… Read Full Review

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