Online Golf Reviews - www.onlinegolf.co.uk

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Latest Reviews

★☆☆☆☆

“What you order is not what you get!!!”

Written on: 02/06/2014 by KolbyHaley (1 review written)

I ordered some irons at the bank holiday weekend and the clubs that turned up were not the ones advertised. I can't find the actual club they they sent me online, the price was too good to be true and I can only assume that they are hoping people will not notice what they are sending is not the real club. The product I'm referring to is Cleveland CG7 BP 4-PW, this clubs is advertised with the laser milled club face, they clubs I received are not this product in fact i can't find out what club… Read Full Review

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★★☆☆☆

“Club Return ”

Written on: 25/05/2014 by GarrettAshby (1 review written)

You can only return unused clubs. There are other onlineshop where you can try within 30 days and you can send them back if you dont like them. So only buy if you have tested the clubs before. Their Service ist very bad so buy anywhere else… Read Full Review

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★☆☆☆☆

“Failed next day delivery”

Written on: 25/05/2014 by Josiev164 (1 review written)

After offering free next day delivery on orders over a certain amount, items failed to arrive. I was informed that the items were with the courier but would not be delivered as they finished at 1630. I certainly will not be using this online shop again… Read Full Review

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★☆☆☆☆

“Beware....!!”

Written on: 11/01/2014

Ordered a putter online, they delivered the incorrect item. When I called they tried to claim it was my error, even though I'd never even heard of the item the delivered. After checking records (probably the recorded call) they than acknowledged they were wrong. I than had to take more time off from work for the item to be collected. They have repeatedly promised a refund and I'm still waiting. Every time I call them it's someone else's fault. The mysterious 'Team Leaders' are never in the… Read Full Review

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★★★★★

“First class in all ways staff are knowledgeable and...”

Written on: 18/10/2013 by cornet22 (1 review written)

First class in all ways staff are knowledgeable and on the ball The guy who handled order deserves a mention… Read Full Review

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★★★★★

“Great Communication”

Written on: 02/10/2013

Ordered a Cobra AMP driver on Friday. Good price and with a 10% discount voucher even better! Got free delivery, and told it might take 3-5 working days to arrive. Told on Tuesday it would arrive the following day. Next day got another e mail narrowing the delivery slot to an hour - Perfect. Came as promised. Club looks great. Comes with headcover and adjusting tool… Read Full Review

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★★★★★

“Very happy customer ”

Written on: 10/09/2013 by matt2508 (1 review written)

Bought Talormade Burner 2.0 OS irons yesterday and they were delivered today without fuss. The sale price was £20 lower than anywhere else I could find and I also managed to find a 10% off voucher code online too so got a great deal. Looking foward to giving them a hack in the next couple of days. There seems to be a split on the reviews for this seller but I would recommend them… Read Full Review

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★☆☆☆☆

“SELLING ITEMS NOT IN STOCK?”

Written on: 10/07/2013 by Ashtree (1 review written)

Ordered online on 5/7/13 paid by Paypal for Taylormade RBZ irons,they rang me on the 9/7/13 to say they were not in stock! yet still selling clubs on the website.disappointed as I have bought from the company before,will not buy again from onlinegolf… Read Full Review

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★★★★★

“Very good company. Ordered clubs on Thursday night and...”

Written on: 15/06/2013 by GolfGuy (1 review written)

Very good company. Ordered clubs on Thursday night and got them on Saturday morning. Had heard bad reviews but took my chance as deal was good and it paid off. Very informative with 'tracking the delivery' as well. Would recommend website… Read Full Review

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★☆☆☆☆

“No refund....”

Written on: 06/06/2013

They shipped a defective trolley and it took four weeks to get it picked up by them. Further four weeks later I still haven't received the refund of 149 pounds. I have sent at least 20 emails and I didn't get an answer on most of them. Please be aware… Read Full Review

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★☆☆☆☆

“NEVER BUY FROM THIS COMPANY”

Written on: 30/05/2013

Purchased two pairs of FOOTJOY shoes.Both split on the sole after only a few weeks use.sent them back to ONLINE GOLF 2/5/2013 and still have not received the £300 refund.Have contacted customer services 6 times and been fobbed off so far.This time there were no managers to speak to / at first in a meeting then on holiday and would ring back sometime the next week. I am going to tell as many people in the golf industry never to deal with this company. Why do we have to award any stars at all… Read Full Review

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★★★★★

“Great shop!”

Written on: 27/05/2013 by TiddoHaakman (1 review written)

Onlinegolf.co.uk is a great shop! Good prices and very fast shipping (to europe)… Read Full Review

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★☆☆☆☆

“Dont waste your time!”

Written on: 02/05/2013 by jwiehahn (1 review written)

I ordered a full Taylor Made golf set for next day delivery, but what I got next day instead was an email requesting me furhter information to prove my identity?! I will take my business else where!!… Read Full Review

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Nousernamesavailable's Response to jwiehahn's Review

Written on: 20/08/2013

sounds fair enough to me, especially if you live in london. i run an online company and do the same thing for these kind of orders. the number of attempted rip offs for clubs we get is unreal.

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★☆☆☆☆

“Worst customer service received to date.”

Written on: 21/04/2013 by SteamboatWillie (1 review written)

Suffice to say it too nearly 3 weeks to get a refund from them after they delivered a set of clubs I didn't order (i.e. wrong item, not me changing my mind). They actually didn't have the clubs I ordered in stock. Emails went into the customer service black hole, phone calls were greeted with little in the way of service and many broken promises. Not one apology for mucking me about, treated as if I was an inconvenience. I can only recommend you avoid at all costs… Read Full Review

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★☆☆☆☆

“Multi Buy offer is difficult to get”

Written on: 01/04/2013

Shopped for trousers on the site as they were offering a 3 for 2 deal on Ralph Lauren trousers. The site only shows 1 pair of the required trousers in stock all the time to stop the customer ordering 3 pairs of the same. They should be reported to the OFT for this practice as it is not the first time they have done this. … Read Full Review

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★★★★★

“Highly recommended”

Written on: 31/03/2013

First time I've bought merchandise from a company based elsewhere than my home country. Was sceptical at first but decided to give it a try since the prices are great. I was able to track my shipment throughout the whole process and I had it delivered at my doorstep within four days! I can only recommend this site as I will definately become a returning customer… Read Full Review

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★★★★★

“Superb service”

Written on: 13/03/2013

I have now used Onlinegolf on 3 occasions in the past month to order clubs and each time I have been very happy with everything: their 100% accuracy in their description of the clubs; their very speedy service; and very importantly their packaging of the clubs....even wrapping the clubheads in bubble wrap, and the entire club in a plastic bag. very few companies do this in my experience. Also their prices were very competetive. So, without any hesitation, I would recommend onlinegolf to… Read Full Review

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★★★★☆

“Excellent”

Written on: 16/01/2013 by Jopiebobo (1 review written)

I ordered a clicgear cart last week tuesday. It was delivered last monday, so within six days. For a delivery in the Netherlands i'd say thats pretty good. The package was shipped within two days and i recieved multiple e-mails about the status of the order. I'm very happy!… Read Full Review

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★☆☆☆☆

“Terrible customer service”

Written on: 12/10/2012 by klout99 (1 review written)

I have ordered twice from this company. First time was OK. A bit slow on the delivery, but got a good price. Second time was a nightmare. The order got cancelled because of a "mistake in the warehouse", and the money I paid with VISA got held ransom for 10 days before they bounced back into the account. onlinegolf.co.uk asked me to "place the order again", but that is not very appealing when the stuff I ordered in the first place were either out of stock or had become more expensive. This was… Read Full Review

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★☆☆☆☆

“Beware - pictures different from club you get!”

Written on: 10/09/2012

I specifically wanted to order a ladies Taylormade superfast 3 wood for my wife. Their pictures on the website clearly show this. However, they sent me a 5 wood, which they say I was actually ordering. Going back to the page it's true that there is a small '5' near to the picture that I should have spotted. I suggested to them that having the wrong picture on the page was misleading & a bit daft. They didn't seem to think so, saying that the club 'looks like the one that was sent'!! So now… Read Full Review

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Veryhappybuyer's Comment

Written on: 13/03/2013

I totally disagree. What you order is what you get. That was my experience with 3 clubs each ordered on different occasions.

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