Have a picture of Cheap Office Furniture www.cheapofficefurniture.co.uk?, please send it to us.
| Customer Service | 3.8/10   |
|---|---|
| Quality of website | 5.2/10 |
| Value for Money | 5.2/10 |
| Overall rating | 3.2/10 |
Full review by
Guest.
on 1st Sep 2008
User Rating : 0
Respect :
0
Bad Points: Customer Services, attitude on the phone, haven't received any reply to emails, still waiting on refund as of yet.
General comments: Desk was broken when it arrived, tried contacting them and they did not seem interested in helping whatsoever. They appeared to suggest that it was my fault and I was given a number of excuses. I found this very annoying when I have paid for a desk which is faulty and asked for a replacement over 6 months ago and I am still waiting. I will never use them again.
Guest.'s review and ratings | 88 words
Review by
drew1992
on 29th Jun 2008
User Rating : 9
Respect :
0
From the date of order, I had all my office furniture delivered with in 72 hours. They dealt with my order, which was sightly awkward due to the sizes of office desks I required, very well, and the customer service was the best that I would give cheap office furniture any other orders for office furniture I will require in the future.
drew1992's full review | 61 words
Review by
lbb
on 9th Jun 2008
User Rating : 0
Respect :
0
Having bought a chair I found it to be defective and informed COF within 24 hours. I asked for a refund rather than a replacement and was told I would have to pay £25 to send the chair back. When I queried this I was told someone would call me. Nobody did. Subsequent emails haven't been replied to yet. When I relented it then took over 4 weeks and 3 phone calls to get a refund.
lbb's full review | 79 words
Review by
Guest.
on 28th May 2008
User Rating : 0
Respect :
0
Safe shopping online Logo, Geotrust doesn't look the same as on Geotrust site. Can't click on it to reveal details of company.
Were quick to respond to my email enquiring about office chairs.
They did offer me a refund but after two failed attempts delivering my chair I declined. Did not refund when I asked them to.
Guest.'s full review | 99 words
Review by
neiljw
on 17th May 2008
User Rating : 10
Respect :
0
A fabulously comfortable chair with looks to match. Lovely quality leather and just the right amount of padding.
Great service from the company and great price.
neiljw's full review | 27 words
Review by
tonyr6
on 14th Apr 2008
User Rating : 0
Respect :
0
No Customer Service callback. No communication. Faulty Chair.
My Chair has still not arrived & it has been over 4 months now. No good points. I still yet to receive my refund! Trading Standards are being assigned.
tonyr6's full review | 35 words
