Dynamic Sounds Reviews - www.dynamicsounds.co.uk

★★★☆☆
2.8 / 5
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Dynamic Sounds www.dynamicsounds.co.uk

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Latest Reviews

★☆☆☆☆

“a bunch of thugs stay well clear ”

Written on: 06/11/2014 by Newtondf22 (1 review written)

Their business model is based on hoodwinking and intimidation. Office of trading standards should definitely visit and see for themselves. There are plenty of shops around who are decent and business minded unlike this outfit. Only a very low IQ holder would run a business like this. Utterly unprofessional and unpleasant bunch. … Read Full Review

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★☆☆☆☆

“Absolute Garbage”

Written on: 03/01/2014 by Retac666 (1 review written)

I ordered from Dynamic Sounds and paid for a 48 hr delivery service at a cost of £4.95. I received an email the next day informing me the package had been dispatched, so was initially happy with the service. Three days later when my package had not arrived, I contacted them asking for the tracking details. Initially I got fobbed off and decided to give it another day. When again the parcel did not arrive, I emailed again to ask for the tracking, I received a one line email back with a… Read Full Review

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★☆☆☆☆

“False advertising - Poor delivery service avoid!!!!!”

Written on: 30/12/2013

On their website it says free standard delivery 2/3 days, absolute load of rubbish i am still waiting 1 week later. Save yourself the agro and shop elsewhere… Read Full Review

Gobbollys's Comment

Written on: 02/01/2014

it seems i'm not the only one!

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★☆☆☆☆

“no customer service”

Written on: 28/12/2013

i placed an order on a thursday paying for next day delivery expecting delivery on a saturday as my order was late. when my order details arrived it said delivery monday. when i phoned to ask why I had no sense from the person on the other end and he put the phone down on me, when i called back i spoke to somthing else (peter) who was no better… Read Full Review

Dynamicsounds's Comment

Written on: 01/01/2014

Item purchased on Thursday evening for a Next working Day Delivery, As stated we despatched the goods on Friday for delivery on Monday. A very arrogant and rude customers called on Saturday and berated us as to the delay as we apparently live in a society where there is no weekends and retailers are expected to work & days a week. Customer then began to use abusive language . We will not tolerate profanity.

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Gobbollys's Comment

Written on: 02/01/2014

yes i did call the person a t pot (and that was all), and did apologise, however I the person did call me back twice and use far worse to me, it also must be noted that we do live in a society where weekend and night work is common place.

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★★★★★

“Fantastic”

Written on: 19/12/2013 by Alan_Chatfield (1 review written)

What a fantastic experience - from providing an easy to navigate website with clearly labelled products and indicators for related products to smooth order fulfilment to helpful staff before and after the purchase, these guys have made what could be quite a complicated task into a very straight-forward process. Would definitely use them again (in fact I just have). Alan Chatfield… Read Full Review

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★★★★★

“Superb advice and service!”

Written on: 29/11/2013 by RayHawkins (2 reviews written)

Having read some of the earlier reviews I'm beginning to wonder if we are talking about the same company. I ordered a Kenwood KDC-BT92SD from them and it arrived the following day. Nothing truly remarkable there, but about a month later it went faulty. Switched on one morning (typically it was for the longest journey that month!) and the display showing "protect". Called Dynamic Sounds, spoke to Mem and told him of the problem, he suggested that it was usually a speaker problem and went on to… Read Full Review

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★★★★☆

“fast correct service”

Written on: 26/03/2013

Only two days delivery from UK to Sweden! A week faster than thought it would take. They replied my emails quickly. Much sheaper than bying the same things in Sweden. I can now use the buttons on my steering wheel on my aftermarket stereo system and the 2-din size pioneer fits nice in my Saab 9-3 dashboard… Read Full Review

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★★★★★

“Great service”

Written on: 27/02/2013 by Iain334135 (1 review written)

I recently purchased a radio/CD stalk control unit from you, it arrived very quickly and was easy to install. unfortunately after brief usage the unit failed. I contacted Dynamic Sounds by email and got a very fast response. I returned the item as directed by yourselves and received a replacement by post within 48 hours. the new one functions as it should, thank you for excellent service fast response and no quibble replacement. I will certainly do business with you again… Read Full Review

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★☆☆☆☆

“Appalling service before I'd even bought anything”

Written on: 19/02/2013

When my son was not happy with the sound he was getting from a pair of speakers he' d bought from the biggest car part retailer, I suggested he went to an independent for advice. He went to Dynamic Sounds, who were excellent. They listened to him and then called a technician to took at his car. The technician immediately diagnosed reverse polarity in one speaker and took it apart to swap the leads. This made a difference, but to prove that the speakers were ok, he swaped the standard head unit… Read Full Review

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★★★★★

“Spectacular Tech Support!”

Written on: 12/02/2013

Over two years ago, I ordered and received an AUX in adapter for my wife's Citroen C3 Pluriel. I procrastinated putting it in, but just recently asked our car mechanic to do so at the occasion of a scheduled maintenance. Somehow, he wasn't able to figure it out, so - as a kind of last-ditch effort- I posted a question for help on the Dynamic Sounds support web site. I was amazed to get a response almost immediately (right after the standard mail promising me one in less than 24hours, you know… Read Full Review

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★★★★★

“Absolutely First Class Service From Dynamic Sounds”

Written on: 01/02/2013

Can I just pass on my thanks and compliments to Dynamic Sounds on such a brilliant service. From contacting Dynamic Sounds with my queries about the correct cables I would require to placing the order and the arrival of that order and fitting of my new in-car stereo with the correct parts was less than 24 hours, amazing. Not only is this a brilliant service but the prices can't be beaten. Please accept my assurance that I will use Dynamic Sounds again and will pass their details to all my… Read Full Review

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★☆☆☆☆

“AVOID at all Costs”

Written on: 30/01/2013 by JohnsonJones (1 review written)

I ordered on-line from the Dynamic Sounds website. The order was delivered free and very quickly. At first, I was impressed. But then I opened the box. The stereo was damaged, the fascia panel was cracked. I contacted them. They asked for photographs. I sent photographs. Then they accused me of breaking it. Why would I do that? All I want is the stereo that I paid for, without endless blxxdy headache. I think that some of their stock may be factory seconds or rejects or ex-returns. Maybe… Read Full Review

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★★★★★

“Great Service”

Written on: 16/01/2013

Excellent customer service as my order was delivered the next day by courier without charge and without me even asking for the courier service, in addtion I was kept advised at all stages of the process. I will recommend you to family and friends. I also particularly liked using Dynamic Sounds as you can also visit tneir centre in Wandsworth. Thanks… Read Full Review

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★★★★★

“Excellent Service - Well Done”

Written on: 19/12/2012 by DavidS48 (1 review written)

Just to say thanks for the excellent service from your company. I ordered the recommended adaptor and your company almost instantly dispatched it. The unit arrived the next day at 11:30. I soldered the head unit wires to the adaptor and heat shrunk the insulation in place. The unit was installed at 12:05 and was fully functional/worked superbly. The whole job, advice, purchase, delivery, modification, and installation was completed in under 24hrs!!!!!!!!!!!!!!!!!! What a superb service even… Read Full Review

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★★★★★

“No Quibble returns Service - Awesome!”

Written on: 14/12/2012 by NeilJC (1 review written)

I have to say that I am extremely impressed with Dynamic Sounds and the fantastic service Bob has offered us. I purchased a Parrot MKi 9200 Hands Free Car Kit in October 2012. The remote control button became loose so I emailed Bob for assistance. He instructed me to send the remote back to him for replacement. The whole process took just 4 days !! Just thought it was worthy of a mention here as we should all offer credit where credit is due, don't you think? Neil… Read Full Review

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★☆☆☆☆

“DISGUSTING SERVICE! Read on..........”

Written on: 03/12/2012

Here is my conversation with this terrible company regarding a faulty head unit i received. Deal with Dynamic Sounds and you too could be treated like rubbish: After being wound up by Dynamic Sounds over the phone I returned the faulty head unit and sent the following message: Dear sir or madam Following my telephone conversation with [name removed] today I am returning the Alpine head unit, with aerial in the exact condition it was received: The USB extension (male end) is crushed on the… Read Full Review

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★★★★★

“Best shopping experience in years”

Written on: 26/11/2012 by richp1000 (1 review written)

I recently decided to upgrade the header unit in my 2005 SLK. Initially I contacted local shops, who gave me the impression they weren't comfortable with the install or didn't want my business, so decided to go the DIY Route. Contacted Dynamic Sounds in order to check which leads I needed for the JVC header unit, and what I could expect in terms of steering wheel integration - The person I spoke to knew all the answers off the top of their head, which made me feel as if I was dealing with… Read Full Review

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★★☆☆☆

“Good range, rude and arrogant management”

Written on: 07/11/2012

Went to the store in Wandsworth a couple of weeks ago and spoke to a nice man on the shop floor who I think was also a fitter. As nice as he was he didn't know much about the products they sell. Having spoken to him for about 10 minutes about some of their units costing about £350 the manager then called him over to deal with someone else. I've got no problem with that ordinarily but it was said in a sort of "stop wasting your time with him" sort of tone. In the end, I decided to buy a unit… Read Full Review

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★★★★☆

“Very helpful, no problems at all.”

Written on: 12/10/2012 by Brian.Barwick (1 review written)

I trawled the net looking for the best ppice for a Sony car radio and the adaptor to enable steering wheel controls on my Vectra. Dynamic Sounds came out top by a few pounds and, also offered free next day delivery, so, I bought from them. The parcel was tracked througout, and I got a text message telling me, within an hour when it would be delivered, and it was, impressed. I had a slight hiccup with the adaptor lead, contacted them and they kindly sent a pre-paid 1st class label out to… Read Full Review

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★★★★★

“ONE STOP SHOP FOR ALL YOUR AUDIO ACCESSORIES”

Written on: 30/09/2012 by Audio1 (1 review written)

I would like to say a BIG THANK YOU to your staff at "DYNAMIC SOUNDS" for helping, advising and supplying me with the correct adapter lead for my car, "Connects 2 CT53-AU04 - Audi A2, A3, A4, A6, A8, TT Active System Interface Amplified Adaptor Lead", I only wish I had bought this adaptor lead when I fitted my new stereo, KENWOOD KDC-BT61U, which I also purchased from "DYNAMIC SOUNDS". This has made a whole lot of difference to the sound quality and I don't get the annoying poping sound every… Read Full Review

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