Not On The High Street Reviews - www.notonthehighstreet.com

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Latest Reviews

“No Item & No response”

Written on: 04/07/2014 by qhShea337 (1 review written)

I ordered a present for a christening on Sunday expected delivery on or before 04/07/14. Received a dispatch notification on Monday saying its been sent via Royal Mail & guess what Its not here.I have contacted the seller & been told its on its way & to be patient but they are ignoring my requests of proof of posting so that I can attempt to retrieve from the Sorting office if its there Tomorrow as my business premises its been dispatched to does not get post on a Saturday. Contacted not on… Read Full Review

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“Unsubscribe impossible”

Written on: 28/06/2014

I am trying unsuccessfully to unsubscribe from an overload of emails from this firm. Seems there are no options… Read Full Review

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“Wast of money, Poor Service”

Written on: 25/06/2014 by Customer10020 (1 review written)

Ordered a cake topper for a friends wedding added initial A and J When it arrived it was delivered quickly and wrapped lovely but the letters look like an "a" and "g" . Have shown it to several people who all said it looks like a "g" I can hardly put the wrong initial on the cake as it looks awful. Was told as it's a personalised item I can't return it. It's not what I ordered and cost £17.50 ( this was a reduced price - now I know why !!) !! Very unimpresssed as I love the website and it's… Read Full Review

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“GOODS NOT ARRIVED!”

Written on: 25/06/2014 by Samuel399 (1 review written)

I saw a fab little inexpensive gift on this website & ordered 2 items on the 11th June, money was withdrawn from my account on the 16th but no goods have been received so far! (The advised delivery date has been & gone) I have contacted them twice and not had any response to either communication. I do not like the fact that because I appear to have spent so little, (£10), my order is not worth shipping!! POOR SERVICE OVERALL - MY ADVICE IS SPEND YOUR MONEY ELSEWHERE!!… Read Full Review

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“Made Lovingly - More Like Made Terribly”

Written on: 11/06/2014 by SonnyLarsen (1 review written)

Just received a Key Ring that I bought from this company for Fathers Day from my son and they forgot to put the wording on the back! This Keyring with postage cost nearly £16.00 and is definitely not worth £10!!! I put in words what I wanted written on the back and it was not put on, the order form is very confusing as it says words for the back and I put none and then it asks what you want written on the back and I put what I wanted down, but they seem to ignore this, instead of emailing… Read Full Review

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“Charged additional delivery and over a week late.”

Written on: 23/05/2014 by Chaim375 (1 review written)

I ordered a personalised necklace for a friend's birthday. The dispatch email said it would arrive on the 16th May. A full week later (23rd May) Royal Mail posted a card to say £1.73 additional postage is required before I can collect the package from their office. By now I have already missed my friend's birthday and it's too late to order an alternative personalised gift. Plus I'm expected to pay even more for the product! Ridiculous rip off… Read Full Review

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“Poor quality personalised socks”

Written on: 19/05/2014 by RoseMcCurdy (1 review written)

Total order was almost GBP20 but the quality was so poor I wouldn't pay GBP2 down the market, but appears to be no way of leaving any comments. I am trying to get a refund but so far no one has responded. I won't be buying from them again… Read Full Review

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“No protection for customers against CefUK”

Written on: 13/05/2014 by Josienpaul (1 review written)

Ordered an item from CEFUK. Was massively overpriced but I was paying for my photo to be made into a silhouette. I checked the section for adding a photo which told me to email after order. I did, however seller posted beforehand. At first refused to help but I said I'd do a chargeback for not sold as described. Resent but on the wrong colour I sent out. I am doing a chargeback now as it's ridiculous, no protection for orders that do not arrive as ordered… Read Full Review

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“Long delivery time and not very responsive”

Written on: 07/05/2014 by LouiseH70 (4 reviews written)

I ordered some custom made iPod stands. They took 4 weeks to arrive and I never received any updates. The company was difficult to contact and I did not appreciate the delay. When they eventually arrived they were cheap looking and I could not believe I paid £35 each for them. I would not recommend this company as the quality does not match the high prices!!… Read Full Review

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“Made where!?!”

Written on: 27/04/2014 by umGarcia229 (1 review written)

I used to use notonthehighstreet to buy goods and gifts for all my family and friends. Not any more..... Why? Well..... Made in China...... Made in India...... Made wherever else is cheap. The site is being over run with products made abroad.... No thank you notonthehighstreet. You can keep it if it's all the same to you. I now use the site to find gifts I want which are made in the UK and simply then go direct the the actual business selling them. Most of the time it is cheaper, better… Read Full Review

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“Inflated Prices and Shoddy Goods”

Written on: 17/04/2014 by Hullmt219 (1 review written)

Don't ever ever buy from this disreputable company. Their customer service is non existent. If you have money to burn by all means give it to them, but don't expect service or quality items in return. I had an engraved spoon as a gift (£17) which I presumed for the price was silver plate although there was no hallmark ( I use silver plate cutlery all the time, and wash by hand, I don't have a dish washer, my other cutlery stays lovely and bright) and after three months the colour of this… Read Full Review

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Moneypenny39's Comment

Written on: 21/04/2014

silver plate never has a hallmark, sometimes it states EPNS ( Electro plated nickel silver ). The average life of plated items is around a year. Im a jeweller and we never use silver plate as it wears of so quickly. £17 is no money for a silver plated spoon, and these items are not be used, only looked at. Cutlery which is intended for domestic use and silver plated is covered in far more "microns" than standard and will last longer. If you need to buy plate ware, but it from a reputable company such as William Turner of Sheffield.

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“Didn't last long :( ”

Written on: 12/04/2014 by Frymy180 (1 review written)

My husband purchased a necklace, which he initially thought was sterling silver, as even though it was not described as sterling it was described as silver with no other detail. When the gift arrived I was very pleased as it was personal and thoughtful. However I realised immediately that it was not sterling, but as I loved the necklace it didn't matter. 14 days later after wearing it for approximately 7 days, it has already tarnished, with charms looking tatty and cheap. Really disappointed… Read Full Review

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Moneypenny39's Comment

Written on: 21/04/2014

sterling silver jewellery will ALWAYS be described as such and be hallmarked. If its not described as sterling, its not

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“Don't even bother”

Written on: 01/04/2014 by Notonthehighstreetsucks (1 review written)

I ordered a gift for my sister's birthday from 'Eco Unique'. One week later I got an email with the heading 'This is awkward' telling me this person couldn't fulfill the order and provided some irrelevant suggestions for alternative gift. Pathetic service and did absolutely nothing to make amends… Read Full Review

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“Personalised Family Necklace”

Written on: 11/03/2014 by IanAstill (1 review written)

Very very disappointed with NOTHS. I have bought many items from NOTHS since it began. This is the first time that i have had call to query a product and couldnt be more frustrated. All good when i first complained but has sadly gone very wrong since. Promises have not been upheld and all faith in this company now lost. I will not be shopping with them or recommending them again. I purchased a personalised family necklace. Please do not buy!!!! The product you receive is nothing like the… Read Full Review

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“Review about the jewellery”

Written on: 05/03/2014 by Sunhil (1 review written)

Very disappointed with a product I purchased from this website. The quality of the leather bracelet looked very poor and cheap. Well over priced products, I would definitely use a different website in the future for personalised jewellery. My advice to anyone is to look around for better websites… Read Full Review

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“Awesome and interesting products”

Written on: 28/02/2014 by ScottyC (4 reviews written)

I used them recently for some valentines gifts. All 3 products where from separate retailers. They all came on time and where very good quality and all packaged really well. They have some really interesting items for sale and a lot of stuff which you can't get on the high street, as you would expect from the site name. It's the only time i've used them, but I will use them again and would recommend them to others… Read Full Review

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“Terrible”

Written on: 28/02/2014

I paid £37 for a "Bespoke Leather iPhone case" and it turned out to be flimsy, made of plastic with the design looking very pixelated. WOULD NOT BUY AGAIN … Read Full Review

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“excellent service”

Written on: 25/02/2014 by Dumsday (1 review written)

I ordered some sterling silver heart earrings last night, 24/2/14, and received them today, 25/2/14, at 10am. Amazing service and beautiful earrings from Lovethelinks. Impressed… Read Full Review

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“Beware of promised delivery dates”

Written on: 13/02/2014

I ordered a product on a Saturday evening.Next to this item it stated that if I ordered today I would receive the item on or before Tuesday.I waited for the delivery for 2 days. Then,on Tuesday I received an email from NOTHS saying that my order had been accepted!The expected delivery day was now Friday. I emailed NOTHS to ask how the package was being sent:courier;Royal Mail etc.They forwarded my email to their supplier who emailed back that it had been sent 2nd class that day (Tuesday) and… Read Full Review

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“Awful business ”

Written on: 10/02/2014

I cannot stress how much I have come to despise this site. From the partner point of view, they demand extremely high joining fees and commission payments, they have flooded products onto the site which now means partners are impossible to find. And, and, didn't the business set up saying, we support British business!?! Why then are more and more foreign made products appearing on there? Under the guise of 'designed in England' I don't want foreign made products, I want British made products… Read Full Review

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