Not On The High Street Reviews - www.notonthehighstreet.com

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Latest Reviews

“Horrendous value for money”

Written on: 15/05/2015 by IrisChaney140 (1 review written)

Bought x2 roses as bride of the groom & mother of the bride for our wedding. Cost £107. Absolute disgrace - received x2 roses about 4 inches tall in a box around 3ft. Probable value at best for the rose £2....... Seriously not value for money. We are hoping for each rose a delivery of £48 worth of horse manure to turn up to hopefully make the rose grow… Read Full Review

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“Awful customer service”

Written on: 05/05/2015 by Jmd555 (1 review written)

Clever concept but NOTHS wash their hands of any responsibility when it comes to a problem! You are redirected to the seller and left to sort it out with them which has happened to me on several occasions! I also had a problem with NOTHS themselves who cancelled an order I made WITHOUT telling me and it was only because I checked to see if I had a delivery date that I found out! It was totally their error but I couldn't speak to anyone and had to make do with an online chat service which is… Read Full Review

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“Not on the High street for a reason”

Written on: 19/04/2015 by LiliaMcKinnon (1 review written)

I bought a designer bag for £180 which arrived with the metal buckles already corroded and tarnished. The overall quality of the leather and workmanship was disappointing too. In a leather making country like Italy you could pick up something similar from a market for £20 or so. Clearly on the High street I wouldn't have bought it but now I have to try and return it. I wouldn't buy from this seller or site again. … Read Full Review

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“Item still hasn't arrived”

Written on: 26/03/2015 by Ausernamenooneelsehas (1 review written)

I ordered some personalised item for a relatives anniversary well before the stated delivery date. They didn't arrive on the date and when I contacted not on the high street they told me they hadn't been dispatched . They said the problem was with the manufacturers Warner's End who they were unable to get in touch with. I am still waiting for the items… Read Full Review

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“Mostly Bought in from China....”

Written on: 01/03/2015 by 84Dempsey (1 review written)

I used to use this site to buy unique, handmade gifts - something that someone had put some thought, imagination and time in to. I spent half an hour trying to find something unique on this site the other day, and all I could find were pre-made items brought in from China: nothing new, nothing handmade, nothing that I would call a true 'Craft'. To be frank, there was more in the way of unique gifts when I looked on Amazon and Ebay, and both of those sites were more affordable too. I ended up… Read Full Review

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“Gone downhill”

Written on: 10/02/2015

What started out as a great company with a decent amount of good quality and unusual items has gone downhill lately and I'm finding that there is a plethora of over-priced, poor quality items that all look, well, how to put it - pretty much the same as each other! I have had to return a couple of items in the past few months due to poor quality and the hassle is starting to put me off. Their trouble, in my opinion, is that they have many different companies selling through them over which they… Read Full Review

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“Not on the highstreet for a reason”

Written on: 20/12/2014 by atMacLeod301 (1 review written)

I was really looking forward to getting my parents the "Little Dad Kit" and the "Little Mum Kit" by FromLucy for Christmas but this changed as soon as I tried to order said things. First of all, the shipping prices were insane, carefully made or not, 15 euros is already quite a lot for such a small box (but worth it I suppose) but with shipping, I came to a total of 45+ euros. For two small boxes. That all aside, I still wanted to order them, naturally I did my research first though and saw… Read Full Review

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“Bad quality”

Written on: 17/12/2014 by LisaArnold461 (1 review written)

I have recenlty ordered a Personalised Initial Bracelet for my wife and the quality of the item that has turned up is really bad. i have contacted the seller but as the bracelet has the letter J on it its classed as personalised and they won't do anything about it! there response was this is the look and feel! I think for £62 its really bad quality and i won't be giving it to my wife as i think it will last about one days wear! I understand this can't be sent back if personalised but in this… Read Full Review

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“Dont Bother”

Written on: 12/12/2014 by pw07pat (1 review written)

I purchased a personalised wine glass for a Christmas present from a company called Becky Broome via Not On The High Street. The quality is disgraceful. I would not have paid £2 never mind £22! What a RIP OFF. It looks cheap and feels cheap. Then they tell you by the way personalised cannot be returned. Trading Standards? Don't waste your money… Read Full Review

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“Bought from Paper High”

Written on: 10/12/2014 by Adrianam322 (1 review written)

Bought from Paper High (East Sussex) through NOTHS. Fantastic. Excellent packaging really easy to order and the quality of the bowl exceptional. First experience of NOTHS and am very impressed thank you… Read Full Review

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“Not Recommended”

Written on: 05/12/2014 by hsWyatt252 (1 review written)

I ordered some china for a birthday present and was told it would be sent 24th November. I have spent the past week trying to find out what has happened to it with no success. The money was taken from my card quickly enough. I have now cancelled the order and am still waiting for the refund.Very worrying experience… Read Full Review

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“birch vase”

Written on: 14/11/2014 by Beebequ181 (1 review written)

Delivery on this item was very good, but the product was very disappointing, really poor quality for the price, will not be happy to give the vase as a gift… Read Full Review

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“Rip off”

Written on: 03/11/2014 by dcHaynes1991 (1 review written)

i bough a Ministry of Food cake in a tin, it's not a cake its a bun. Postage price is outrageous. Basically I have bought a bun I have to bake myself for £8.50. I'm normally a bit more canny than that… Read Full Review

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“Not on the high street!!!! not worth it at all”

Written on: 17/10/2014 by YairMueller (1 review written)

Not on the high street!!!! not worth it at all… Read Full Review

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“not what they seem!!!!!!!”

Written on: 19/09/2014 by nowaksara (1 review written)

I received the worst bedlinen I have ever bought from Gilly Nicholson from not on the high street. It cost in total well over £400 and it was like sleeping in rags washed many times .Buttons fell off in the wash !! I was treated badly by the staff and manager who I telephone and emailed on several occasions. I was told they would not refund the items only one. one was no use to me as the set was broken up and I was left with just pillow slips and odd duvet covers. NOT on the high street sell… Read Full Review

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“Declined payment as my item was 'high value'”

Written on: 10/09/2014 by Agustin154 (1 review written)

How do these people make any money!! My card was declined as I had not ordered from them before and my order was considered high value - it was only £135 pounds! the recommendation was to 'order a low value item' so I can up my credit rating and I would not be able to buy the item I wanted even over the phone. My credit rating according to experian is top notch so I an not sure why I have to have a separate credit rating for notonthehighstreet!! It would be useful to inform customers of… Read Full Review

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Calicooooo's Comment

Written on: 10/09/2014

I think this may have more to do with your credit card company refusing the charge because of the total amount being high. If you haven't had the card long, sometimes it wont let you purchase high value goods.

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“Great ideas - never been disappointed”

Written on: 08/09/2014 by KailaEmery1984 (1 review written)

I have used No On the High Street several times and I've always had very good service and been very happy with the goods that I've received. The passport print that I bought for my brother's birthday was a great success and the advisor could not have been more helpful… Read Full Review

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“Ripped Off”

Written on: 01/09/2014 by quBell73 (1 review written)

Bad experience. Delivery date was not met. Item still waiting to be delivered, a week after.. No response on email! Waste of money and time. There should be strict law to catch hold of such irresponsible businesses. Taking advantage of people who trust them. Honest suggestion to all friends- STAY AWAY from this site… Read Full Review

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“Poor quality”

Written on: 07/08/2014 by Dulwich14 (1 review written)

Had ordered a cushion. Looks very different to how it looks on the website and the actual cushion was of terrible quality - squished after a few days. Definitely not worth the £22 I paid for it. I had ordered alongside another cushion (different one) a few weeks ago now and I'm still awaiting a delivery… Read Full Review

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“Poor”

Written on: 07/08/2014 by RosemaryEgan (1 review written)

Gifts looked fantastic and treasureable, when personalizing a photo book it said that a proof would be sent !! no proof sent! just saying its been despatched. Common sense can see the fron cover was wrong but too late. I will not be using this company again, very misleading… Read Full Review

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