Music Magpie Reviews - www.musicmagpie.co.uk

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Latest Reviews

“Waste of my time”

Written on: 18/09/2014 by Fitz2815 (1 review written)

I never even bothered to finish entering the barcodes of the DVDs that I wanted to get rid of. Whatever programme they are using recognised less than half of the barcodes and their 'Trouble entering your barcode' help is a single sentence telling you to enter all of the numbers. I had tried to enter 15 DVD barcodes out of about 80 that I wanted rid of and just got utterly bored and irritated. Also it was giving me 0.20p for nearly new movies and box set didn't fare much better. I think I will… Read Full Review

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“DAY LIGHT ROBBERY.”

Written on: 17/09/2014 by 411Healy (1 review written)

They offer you .30p for a as new dvd. The plastic dvd case alone is worth .50p so they are getting the dvd movie disc and title cover for free. The prices they offer are pure daylight robbery. Then you have to take the boxed items which are making them multi millions of pounds in profits as they sell on these dvds for vastly higher prices, to a collection point. It then takes a month to eventually get your pityful cheque back… Read Full Review

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“DIABOLICAL SERVICE, DELAY TACTICS IN RECEIVING YOUR MONEY”

Written on: 15/09/2014 by gavjg (1 review written)

I wish I had done a read through of the vast amount of negative comments before sending my cd's to musicMagpie. I sent them some cd's a month ago and yesterday only received the email to confirm my bank details, I had the same email's like many other customers advising that they were busy and therefore a short delay would happen before I received my money. It just seems that they have various delay tactics so that they can hold onto your money for a longer period, as after confirming my bank… Read Full Review

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“COMPLETE RIP OFF MERCHANTS”

Written on: 08/09/2014 by 101Munoz (1 review written)

NEVER use Music Magpie!! What a complete rip off company. They took my items, then told me one of my items (a pair of Levi jeans) were 'counterfeit' and are now refusing to return the items to me!!! And the jeans I sent were genuine, bought from a genuine Levi shop. AVOID THIS COMPANY LIKE THE PLAGUE. After talking to a supervisor I was told they can't return the items to me, even though I am willing to pay for the postage because they have been recycled already! I only received the… Read Full Review

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“Very unhappy with this company. ”

Written on: 02/09/2014 by GeorgiaLeblanc (1 review written)

Got a good quote for my iphone but after a three week wait was told it was not as described. Offered 50% less than agreed which I suspect is normal working practice. Very very disappointed with this company… Read Full Review

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“Long wait for processing and payments very, very slow”

Written on: 27/08/2014 by Abagaill112 (1 review written)

Wish I had read some of the reviews. Have sent a number of parcels (CD's) and each one has taken an eternity to be processed. I keep getting messages about a backlog, but this really isn't my problem. Then I've had to phone every time to chase payment. From pick up to some kind of payment it's taking in excess of 6 weeks.. Not great service at all… Read Full Review

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“After sending 3 parcels to Music Magpie or Zoverstock...”

Written on: 18/08/2014 by MatthewElliott (1 review written)

After sending 3 parcels to Music Magpie or Zoverstock as there known on Amazon. I had to wait over 2 weeks for my parcel to arrive only to be sent anemail advising me of delays..... another 10 days and i receive the same email, i then waited another week before calling them to be advised that the completion date is "tomorrow" i then waited a further 2 days for an email to be advised again that i would have to wait 24 hours for another email to verify your bank details. That email took 48 hours… Read Full Review

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“Very slow, lack of communication ”

Written on: 12/08/2014 by Connell322 (1 review written)

Sent off item 4 weeks ago, all i have had since are 2 emails saying sorry we are very busy with a back log blah blah blah. I did wonder today if the delay is due to many items being sold BY music magpie, whereby they wait to get paid so that we can be paid............ makes you wonder… Read Full Review

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“2 Orders, same terrible service.”

Written on: 11/08/2014 by kilted79 (1 review written)

Order 2313610, 2313613 Just a catalogue of poor service and incompetence. In the first instance it took the courier 3 attempts on 3 different days to find the two parcels. They were exactly where we had stated they would be during the order. We were offered £110 for each phone. Within a week (4th August) we received an email saying that both phones had iOS 7 security and could not be processed until this had been removed (from Find my Phone). Security was removed and they were emailed… Read Full Review

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“Where is my money? ”

Written on: 08/08/2014 by Catfreak147 (1 review written)

After being offered a very paltry sum (@ 15p per CD) I decided to take it because I couldn't be bothered with other options. Having verified my bank details and the message saying that my money would be in said account in 48 hours, weeks later I'm still waiting. Customer Service site is rubbish. Don't do it folks, take some time and stick your CDs on ebay… Read Full Review

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“ABSOLUTE RIP OFF!”

Written on: 07/08/2014 by Ewing1980 (1 review written)

I should have read more reviews, not just good ones one the web site! I wasn't really happy with prices, but decided to sell, as I had so much, to sell or go to charity. DO NOT sell any of your more expensive brands to Magpie, (I checked over every inch of clothing,to check they were perfect)and had one excuse or another, most of the excuses being SUSPECTED COUNTERFEIT! I was livid, I hate counterfeit products, and would not pay good money for FAKE rubbish! I did not send any counterfeit… Read Full Review

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“still waiting for payment”

Written on: 02/08/2014 by Anya139 (1 review written)

First time I have used music magpie. All my stuff received ok but then started to get the "sorry your payment has been delayed due to such a back log" emails. Still waiting for payment. Will be amazed if it turns up. My advice - donate to charity. Don't waste your time here… Read Full Review

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Amandahudson0987's Comment

Written on: 05/08/2014

I am still waiting too took over two weeks to receive the order apparently and then two weeks still waiting for them to process it before they offer payment I am not satisfied and wish I had looked at the feedback pages before sending no doubt they will offer me stupid price and it will take over two weeks to receive payment. Please sell on ebay or privately at least you are covered . Is there any trading standards this could be reported to?

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“I wouldn't use again”

Written on: 31/07/2014

It's not as easy as they claim on their website! Still haven't been paid, and the same excuse they're giving me is the same as they're been telling many other dissatisfied customers! Don't use them, sell on eBay or another more trustworthy site!… Read Full Review

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“Waste of time ”

Written on: 30/07/2014 by Strong234 (1 review written)

Don't use music magpie it's a waste of time. I sent off some items of clothing it took forever to check and the payment took forever to arrive! Payment was less than they offered me due to items missing and damage to items which were perfectly fine when sent to them!… Read Full Review

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“music magpie rip off”

Written on: 28/07/2014 by rsHaynes434 (1 review written)

Sent items not great prices but got them out of my way 4 weeks later loads have failed quality and claiming items not sent and money not received on completed orders been over a week… Read Full Review

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“music magpie rip off”

Written on: 28/07/2014 by rsHaynes434 (1 review written)

Sent items not great prices but got them out of my way 4 weeks later loads have failed quality and claiming items not sent and money not received on completed orders been over a week… Read Full Review

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“Dragging heels over payment”

Written on: 20/07/2014 by Jimibutrix (1 review written)

I was happy with the £152 instead of £166 for my various CDs/DVDs as some were a bit rough. And when I contacted them up to when I had to confirm my bank details for payment they replied within a day, all good... It's now the 20th of July...Since confirming details on the 4th of July I've heard nothing despite me sending 2 emails. Have they blocked me, as they haven't sent me an automated reply saying they've received my email as they did before???....not happy… Read Full Review

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“Total waste of time”

Written on: 11/07/2014 by Mason295 (1 review written)

If you are after quick cash by selling some unwanted items, then I do not recommend Music Magpie. The length of time from the items being collected to payment is just rediculous. My items were collected in May and I have still not received payment as of today (11.07.14). I have e-mailed several times and still await a response as to when I may get my money. Initially contact by them and updates were good, but when it came to verifying my bank details and payment being made, it went very quiet… Read Full Review

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Jimibutrix's Comment

Written on: 20/07/2014

I second that, funny that sequence of events are same for me! Like you say, up until I had to confirm my bank details communication was good and they did what they said. I've now been waiting for payment since the 4th of July! Avoid them if you want a quick earner......

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“Sent of Samsung s3 for £95 offer received an offer of...”

Written on: 07/07/2014

Sent of Samsung s3 for £95 offer received an offer of £55 as they said the phone casing was damaged which it wasn't, my phone was always kept in a cover with screen protector and in excellent condition, luckily took photos before sending, have asked for my phone back in perfect condition or give the full £95 waiting to hear but fuming, avoid this… Read Full Review

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Ema.m.clayton's Comment

Written on: 11/07/2014

We have just had this too.. Sent an iPhone 4s only 5 weeks old and perfect condition and even sent it the original box and they have said the case is damaged and offered 50.00 less. We have requested they return the phone to us and now waiting for a response..

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Topbeancounter's Comment

Written on: 13/07/2014

I had the same experience. Sent Samsung s3 of for £95 in full working order only very minimal scratches on rear case ( after all it is a two year old phone!) screen perfect no scratches at all. Received email today offering £55 as it is in poor condition. These handsets go for around £100 on eBay no problem. So declined offer & waiting for phone to be returned. Do these companies expect you to sell a brand new phone for their "used" offer price? Stay well away.

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“rubbish”

Written on: 03/07/2014 by KiraUrquhart193 (1 review written)

Good communication initially when received goods and checking process. Informed that check being processed over 3 weeks ago - still waiting and no response from customer services. Will not be using again, very poor experience. Website only seems to have positive reviews and I couldn't find a way to review the service on their own site !… Read Full Review

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