Music Magpie Reviews - www.musicmagpie.co.uk

Click here if this is your business
★★☆☆☆
1.7 / 5
572
16.4% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Music Magpie - www.musicmagpie.co.uk - Ask a question now

Media Gallery for Music Magpie - www.musicmagpie.co.uk

Music Magpie - www.musicmagpie.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“False advertising”

Written on: 25/04/2015

What a load of rubbish this is, I had my cd,s dvd,s collected on the 17th march 2015, its now the 23rd april still no payment have been made, rang them I got to speak to some dumb wit who sounded stupid, the site says it takes 9 days to pay, even with a delay it should not take this long, wish I had sold to someone else, I WOULD NOT ADVISE ANYONE TO USE THIS SITE… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“I wouldn't touch them with a barge pole...”

Written on: 24/04/2015 by Shaniya238 (1 review written)

If there was an option for No star I would give them nothing but unfortunately there isn't. With hindsight, I would have never used MusicMagpie and believe me I done my homework, which obviously wasn't enough. After reading some of the reviews I decided on using their services, which is where the hindsight comes into place. There is one point I need to make clear, under no circumstances use their collection service. My parcel was collected on March 9 2015, it took a staggering three weeks… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“waste of time ”

Written on: 18/04/2015 by courty1987 (1 review written)

Do not use this service sent what would be considered an immaculate phone after two years of use to be told that the product was not as described and then given a pathetically ridiculous revised price that is half of the original price and much cheaper than any other service. My time has been completely wasted when I could hav chosen a more reputable company not the joke I have dealt with… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Broke my phone to give me £26 not £55 quoted!!!”

Written on: 13/04/2015

I had a mint iPhone 4s that was in a case all its life, never dropped and was checked ALL over before i sent it, i was promised £55 so packed it up well and got it collected (they also didn't bother turning up for the first collection and i had to re arrange) anyhow i went on holiday for a few days without my phone on (so work wouldn't bother me)and i cam back to a message saying under their "quality checks" it was poor apparently a cracked casing (something i WOULD have noticed, cracked… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poor service”

Written on: 10/04/2015 by ramartin (1 review written)

Everything about musicmagpie takes too long. Entering barcodes is easy enough but depending on how much stuff you have, it can take a while. First, the courier they used never showed up when they were supposed to. They turned up on a Sunday morning and the only excuse we got was 'car trouble' Musicmagpie's sorting system takes ages. If they don't want what you have sent you can't get it back (unless it is an electrical item) They revised an offer for a PSP I sent because it apparently had… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“slow and no money!!!”

Written on: 03/04/2015 by tmMorales30 (1 review written)

I sent over 30 dvds and a playstation 2 console, when they got the playstaion said said it was damaged and paid only 1.30!?!?! As for the 30 dvds at .30 pence per dvd, what a waste of time and effort!! im going back to good'o ebay!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A wind up”

Written on: 28/03/2015 by Ivebeenmagpied (1 review written)

What can I say?people need to put this company out of business by refraining from using them.one is it?a one man company?has anybody seen the eighties Richard Pryor comedy movie "moving"?they get an elderly guy in to move their stuff and he individually wraps small ornaments taking ages!definitely a similarity.you get a dozen emails stating 3-5 working days."I'm just going for a dump then I'll have a look at your order,should take me 3-5 working days........then I'll wipe my a***.lets put these… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“did not collect”

Written on: 27/03/2015 by suzyfluzy (1 review written)

this is a dreadfull company they have not collected 3 times, the first time i emailed they were very appolagetic and rearranged another pick up, they did not collect from me again, they did not respond to 2 emails, i changed my collection address to my work and they failed to collect again and failed to respond to any emails. DO NOT USE THIS COMPANY… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Two orders sent off - still no money.”

Written on: 25/03/2015 by Annabellev132 (1 review written)

I have used musicmagpie twice now to send off CD's, DVD,s Books and blu rays, I also used three other companies aswell to get the best prices. I won't bother with music magpie at all next time and will accept a few pence less from the other providers. My first parcel was collected by the courier on 28th February, I got an email on 8th March saying the parcel has been received, and another email on the 17th March urging me to be patient, my items were being checked. As at today's date, 23rd… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“RUBBISH COMPLETE WASTE OF TIME”

Written on: 20/03/2015 by SYD123 (2 reviews written)

Used Music Magpie for ther first time and it will be the last! They are painfully slow, its like watching paint dry. There are delays at every stage of the proceedings and it takes weeks to get the final payment or should I say pittance, such as it is into your account. Next time I will take my chances on good old E Bay… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poor service and economic with the truth”

Written on: 12/03/2015 by Koocmj (1 review written)

This company provided some of the worst service I have ever received. To make matters worse their response to my review on their preferred review site is economic with the truth arguing that they processed my item (one part of the service) in the allotted time! The fact is that I ordered the service on 21st January. their courier failed to collect as promised on 24th and dos finally so do on 27th January. They started processing on 15th February over 2 weeks later. I did not receive my… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Lornawh's Response to Koocmj's Review

Written on: 18/03/2015

This is exactly what is happening to me at the moment. Courier did not turn up on day agreed but turned up out the blue 3 days later. They processed the goods over 3 weeks ago and still no payment.. They have said payment has been made but it may have bounced back..what the hell does that mean.I have asked them to return my goods if payment is not in this week..

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Absolutely Terrible Service”

Written on: 12/03/2015 by Tarah42 (1 review written)

I dont normally bother writing reviews about services/companies I use but I feel I have to on this occasion about Music Magpie. Yes I was offered a good price for 3 iPhones I was getting rid of but it took them 7 weeks from sending off my phones to actually receiving the money in my bank account, and this was after I made 3 phones calls on 3 seperate occassions. I have sold my old phones before and received the money within 1 week so why does this take Music Magpie so long, I hasten to add I… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Slow still not paid”

Written on: 07/03/2015 by ynWhite356 (1 review written)

Having seen the advert on tv I thought Id have a clear out, arranged for the box to be collected on the 27th January. I am still yet to receive the money, absolute joke will not be using them again and will be telling friends and family also!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“awfully slow company”

Written on: 26/02/2015 by CharlieJames (1 review written)

what a joke this company is, 30th Jan they have had my items since and still no payment!!! avoid at all costs. i have sent endless emails asking to be updated but im now at 75% which means payment pending! i have given them to the end of the month before i lodge an official complaint!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“MusicMagpie - dreadful company, dreadful service,...”

Written on: 25/02/2015 by Jesuse306 (1 review written)

Truly bad company to deal with. Today is the 32nd day since I sent my CDs and I still await payment. Over many years, my collection was bought at a retail value not far off £20k. Sold to Magpie they were worth less than £700. But selling to them was my choice but they have a process inbuilt to hang on to the little money they agreed to pay for a truly silly amount of time. Yet, if you look at their website and inbuilt reviews, or Feefo or other professional review sites they have marvellous… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Avoid”

Written on: 18/02/2015 by Kellen160 (1 review written)

MusicMagpie is a joke, 4 weeks they have had my items & still no money, now the latest email says wait to confirm your bank detail from another email they will send. Have also used Ziffit & processed withtin about a week. Will not be using MusicMagpie again. Will wait to see them on watchdog… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“A joke from start to finish”

Written on: 18/02/2015 by LindaMcCall (1 review written)

This company is actually getting worse than ever, i have used them for loads of transactions mainly because they will take the stuff the better buyers will not accept, however they were always very slow in paying, and often, used the missing disc or damaged artwork trick to avoid paying in full, now they take even longer to pay, , truly awful service, this will be the last time i deal with them… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“do not use it's a rip off”

Written on: 15/02/2015 by AsaKeating256 (1 review written)

I sent DVD's About 12 Months and still have NOT been paid so do not waste your time. They just take your stuff and do not pay you for it. I will never use MUSIC MAGPIE AGAIN… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Warning stay clear of this site.”

Written on: 14/02/2015 by cazmarno (1 review written)

Got a price of £60.21 for my samsung s3 which was in excellent working order i was still using it until it was collected and was only selling due to me getting an upgrade. They eventually recieved it then sent an email stating it was faulty and offered me £6 obviously I knew it was not faulty so declined offer and told them to return my phone. Upon opening my returned phone I immediately noticed that phone charger wire had been cut not worn through wear and tear not snapped but a clean cut… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Poor Service”

Written on: 14/02/2015

The courier service was excellent. However the company takes weeks to deal with the items sent. I am still waiting for payment. They reduced my payment as they said 1 cd was not included in my parcel,though I don't have it at home so where is it? I will not use them again… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
musicmagpie.co.uk