Music Magpie Reviews - www.musicmagpie.co.uk

Click here if this is your business
★★☆☆☆
1.8 / 5
19% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Music Magpie - www.musicmagpie.co.uk - Ask a question now

Media Gallery for Music Magpie - www.musicmagpie.co.uk

Music Magpie - www.musicmagpie.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“I wouldn't use again”

Written on: 31/07/2014

It's not as easy as they claim on their website! Still haven't been paid, and the same excuse they're giving me is the same as they're been telling many other dissatisfied customers! Don't use them, sell on eBay or another more trustworthy site!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Waste of time ”

Written on: 30/07/2014 by Strong234 (1 review written)

Don't use music magpie it's a waste of time. I sent off some items of clothing it took forever to check and the payment took forever to arrive! Payment was less than they offered me due to items missing and damage to items which were perfectly fine when sent to them!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“music magpie rip off”

Written on: 28/07/2014 by rsHaynes434 (1 review written)

Sent items not great prices but got them out of my way 4 weeks later loads have failed quality and claiming items not sent and money not received on completed orders been over a week… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“music magpie rip off”

Written on: 28/07/2014 by rsHaynes434 (1 review written)

Sent items not great prices but got them out of my way 4 weeks later loads have failed quality and claiming items not sent and money not received on completed orders been over a week… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Dragging heels over payment”

Written on: 20/07/2014 by Jimibutrix (1 review written)

I was happy with the £152 instead of £166 for my various CDs/DVDs as some were a bit rough. And when I contacted them up to when I had to confirm my bank details for payment they replied within a day, all good... It's now the 20th of July...Since confirming details on the 4th of July I've heard nothing despite me sending 2 emails. Have they blocked me, as they haven't sent me an automated reply saying they've received my email as they did before???....not happy… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Total waste of time”

Written on: 11/07/2014 by Mason295 (1 review written)

If you are after quick cash by selling some unwanted items, then I do not recommend Music Magpie. The length of time from the items being collected to payment is just rediculous. My items were collected in May and I have still not received payment as of today (11.07.14). I have e-mailed several times and still await a response as to when I may get my money. Initially contact by them and updates were good, but when it came to verifying my bank details and payment being made, it went very quiet… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jimibutrix's Comment

Written on: 20/07/2014

I second that, funny that sequence of events are same for me! Like you say, up until I had to confirm my bank details communication was good and they did what they said. I've now been waiting for payment since the 4th of July! Avoid them if you want a quick earner......

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Sent of Samsung s3 for £95 offer received an offer of...”

Written on: 07/07/2014

Sent of Samsung s3 for £95 offer received an offer of £55 as they said the phone casing was damaged which it wasn't, my phone was always kept in a cover with screen protector and in excellent condition, luckily took photos before sending, have asked for my phone back in perfect condition or give the full £95 waiting to hear but fuming, avoid this… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ema.m.clayton's Comment

Written on: 11/07/2014

We have just had this too.. Sent an iPhone 4s only 5 weeks old and perfect condition and even sent it the original box and they have said the case is damaged and offered 50.00 less. We have requested they return the phone to us and now waiting for a response..

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Topbeancounter's Comment

Written on: 13/07/2014

I had the same experience. Sent Samsung s3 of for £95 in full working order only very minimal scratches on rear case ( after all it is a two year old phone!) screen perfect no scratches at all. Received email today offering £55 as it is in poor condition. These handsets go for around £100 on eBay no problem. So declined offer & waiting for phone to be returned. Do these companies expect you to sell a brand new phone for their "used" offer price? Stay well away.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments

“rubbish”

Written on: 03/07/2014 by KiraUrquhart193 (1 review written)

Good communication initially when received goods and checking process. Informed that check being processed over 3 weeks ago - still waiting and no response from customer services. Will not be using again, very poor experience. Website only seems to have positive reviews and I couldn't find a way to review the service on their own site !… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“WARNING - AVOID AT ALL COSTS”

Written on: 28/06/2014 by Greaty (1 review written)

I will keep this short guys. If I had seen these reviews before I sent my items I would never have used MM. They are truely terrible. Everything said on here is true. A month to receive my items. All now assessed as in poor condition. This is not true. Goodness knows if I will ever see my items again. Really angry that I didn't check MM out first. I will revert back to the famous auction site. Do not use. … Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Do not use music magpie I have sent tons of games and...”

Written on: 25/06/2014 by Reilly201 (1 review written)

Do not use music magpie I have sent tons of games and clothes and a month later still not recived payment. DO NOT USE!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Truly awful”

Written on: 22/06/2014 by Milnegm414 (1 review written)

They seem to have lost and credibility lately and I would avoid them altogether if you can. Maybe recommend to someone you don't particularly like but even that is borderline cruel. Nothing positive to say about Music Magpie… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Robert_Radcliffe's Comment

Written on: 22/06/2014

I'm guessing they are in financial trouble, due to more people wanting to sell CD's and DVD's etc than buy them, plus their service is now so bad that people won't deal with them anyway.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Very slow, been over a month and still waiting.”

Written on: 22/06/2014 by Warreni174 (1 review written)

Checked all my DVDs via the website and was given a price for them, one of the rarer ones, which fetched a value of about 5 times that of a normal DVD, was accepted on the website and a price given, then at check out they reduced my total payment and said that DVD couldn't be accepted. I get it if you don't take all DVDs but if the website says yes and quotes a price you should honour that. REALLY slow when dealing with just about everything, they pick up your items on time and thats about it… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Not recommended”

Written on: 18/06/2014 by IsaiahHunter (1 review written)

I sent a box of CD's, XBox games, Nintendo games, an XBox 360 and a Nintendo WII to Magpie. The price quoted online for these items was £81.44, but reduced to £55.60. These items were collected by courier on 27/05/2014 and the courier is known to me as he delivers Next/Grattan parcels regularly. MusicMagpie state they did not receive items until 07/06/2014!!!!!!!!!!!!!!!! Where did the item go Africa? Now, it is the 18/06/2014 and have STILL NOT RECEIVED the reduced payment for my items… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Let down by inadequate customer service”

Written on: 16/06/2014 by O'Briengk1950 (1 review written)

I've used MusicMagpie 4 times in the last year and the first 3 everything went smoothly, all DVD's and CD's except, no hassle. Emails received through every stage - a little slow on the payment side but besides that no huge problems. Until the 4th time, everything went find up until they asked for bank detail verification - which I had to do 4 times. Several days later I check account and it's still saying I need to verify bank details. I speak to a rep who is very polite, apologies and says… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Never using again”

Written on: 10/06/2014 by ljw1211 (1 review written)

I have used Music Magpie a few times and thought I would give them one last go. Never again! The first two times I requested the courier service which never turned up on my selected date. I have also had to wait for ages to receive my payment each time. This time is the longest I have had to wait. After sending an email to find out when my payment would go into my account, I was emailed back by them saying the payment would be processed the following day and it would be in my account 3-7… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“DON'T USE MUSIC MAGPIE”

Written on: 09/06/2014 by jeff.kilpatrick2 (1 review written)

This is a rip off company - just don't use them. Been about 6 weeks since I sent CD's and they rejected a few but keep recieving email saying they can't pay me as I have not verified bank details. I have verified them more than 20 times on their site. It just does not regonise it and now saying we can't pay you. ery convient. RIP OFF STAY AWAY… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“very very slow”

Written on: 07/06/2014 by JordonFitch (1 review written)

The initial process is quick and easy to use but then its a waiting game. 4 weeks after getting my cd's picked up I am still waiting for bank transfer. I had an email to confirm bank details and took 4 days for it to accept and knowledge my request. A good way to get rid of unwanted cd's but don't expect payment within 10 days like they perceive… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Fitting name "magpie"”

Written on: 04/06/2014

 have used Music Magpie twice in 3 years, first time went smoothly 2 weeks from sending to payment clearance. A second move of CDs/DVDs/Games I didn't sell on EBay (ALWAYS try sell there first - even a 99p buy it now gets you more money) prompted me to use them once more. 2 large boxes went off, a week later there were till being "processed" - however I had noticed they had been priced up on the inventory and surprise surprise - the most expensive CDs had been rejected due to damaged artwork -… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Won't be using them again!”

Written on: 04/06/2014 by Jampotjan (1 review written)

I've used magpie a few times before and never had a problem.....til now! My box of 50 items was collected on 3rd May by the usual Hermes courier. On the 16 May & 1st June Magpie emailed me that they hadn't received my order. I've sent them 2 messages by their website, but neither have been acknowledged. So I tried ringing, but to no avail. Each time I've been 4th in the queue, and as its not a free phone number, its an expensive call when having to hold for 5+ minutes. Perhaps this is how they… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Disgusted!”

Written on: 02/06/2014 by Angie767 (1 review written)

I sold my old iPad which was kept in a protective case since I was given it as a gift. Magpie offered £90, but after they eventually received it from courier (just over 2 weeks after collected) they said it was damaged and drastically dropped the price to £30. I know for a fact there was no damage to this, but figured that it took so long to get there the chances are it would get lost on its return to me. I am currently still waiting on my payment, 5 weeks later!! I would never recommend this… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
musicmagpie.co.uk