Music Magpie Reviews - www.musicmagpie.co.uk

Click here if this is your business
★★☆☆☆
1.8 / 5
18.9% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Music Magpie - www.musicmagpie.co.uk - Ask a question now

Media Gallery for Music Magpie - www.musicmagpie.co.uk

Music Magpie - www.musicmagpie.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

“Long wait for processing and payments very, very slow”

Written on: 27/08/2014 by Abagaill112 (1 review written)

Wish I had read some of the reviews. Have sent a number of parcels (CD's) and each one has taken an eternity to be processed. I keep getting messages about a backlog, but this really isn't my problem. Then I've had to phone every time to chase payment. From pick up to some kind of payment it's taking in excess of 6 weeks.. Not great service at all… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“After sending 3 parcels to Music Magpie or Zoverstock...”

Written on: 18/08/2014 by MatthewElliott (1 review written)

After sending 3 parcels to Music Magpie or Zoverstock as there known on Amazon. I had to wait over 2 weeks for my parcel to arrive only to be sent anemail advising me of delays..... another 10 days and i receive the same email, i then waited another week before calling them to be advised that the completion date is "tomorrow" i then waited a further 2 days for an email to be advised again that i would have to wait 24 hours for another email to verify your bank details. That email took 48 hours… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Very slow, lack of communication ”

Written on: 12/08/2014 by Connell322 (1 review written)

Sent off item 4 weeks ago, all i have had since are 2 emails saying sorry we are very busy with a back log blah blah blah. I did wonder today if the delay is due to many items being sold BY music magpie, whereby they wait to get paid so that we can be paid............ makes you wonder… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“2 Orders, same terrible service.”

Written on: 11/08/2014 by kilted79 (1 review written)

Order 2313610, 2313613 Just a catalogue of poor service and incompetence. In the first instance it took the courier 3 attempts on 3 different days to find the two parcels. They were exactly where we had stated they would be during the order. We were offered £110 for each phone. Within a week (4th August) we received an email saying that both phones had iOS 7 security and could not be processed until this had been removed (from Find my Phone). Security was removed and they were emailed… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Where is my money? ”

Written on: 08/08/2014 by Catfreak147 (1 review written)

After being offered a very paltry sum (@ 15p per CD) I decided to take it because I couldn't be bothered with other options. Having verified my bank details and the message saying that my money would be in said account in 48 hours, weeks later I'm still waiting. Customer Service site is rubbish. Don't do it folks, take some time and stick your CDs on ebay… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“ABSOLUTE RIP OFF!”

Written on: 07/08/2014 by Ewing1980 (1 review written)

I should have read more reviews, not just good ones one the web site! I wasn't really happy with prices, but decided to sell, as I had so much, to sell or go to charity. DO NOT sell any of your more expensive brands to Magpie, (I checked over every inch of clothing,to check they were perfect)and had one excuse or another, most of the excuses being SUSPECTED COUNTERFEIT! I was livid, I hate counterfeit products, and would not pay good money for FAKE rubbish! I did not send any counterfeit… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“still waiting for payment”

Written on: 02/08/2014 by Anya139 (1 review written)

First time I have used music magpie. All my stuff received ok but then started to get the "sorry your payment has been delayed due to such a back log" emails. Still waiting for payment. Will be amazed if it turns up. My advice - donate to charity. Don't waste your time here… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Amandahudson0987's Comment

Written on: 05/08/2014

I am still waiting too took over two weeks to receive the order apparently and then two weeks still waiting for them to process it before they offer payment I am not satisfied and wish I had looked at the feedback pages before sending no doubt they will offer me stupid price and it will take over two weeks to receive payment. Please sell on ebay or privately at least you are covered . Is there any trading standards this could be reported to?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“I wouldn't use again”

Written on: 31/07/2014

It's not as easy as they claim on their website! Still haven't been paid, and the same excuse they're giving me is the same as they're been telling many other dissatisfied customers! Don't use them, sell on eBay or another more trustworthy site!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Waste of time ”

Written on: 30/07/2014 by Strong234 (1 review written)

Don't use music magpie it's a waste of time. I sent off some items of clothing it took forever to check and the payment took forever to arrive! Payment was less than they offered me due to items missing and damage to items which were perfectly fine when sent to them!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“music magpie rip off”

Written on: 28/07/2014 by rsHaynes434 (1 review written)

Sent items not great prices but got them out of my way 4 weeks later loads have failed quality and claiming items not sent and money not received on completed orders been over a week… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“music magpie rip off”

Written on: 28/07/2014 by rsHaynes434 (1 review written)

Sent items not great prices but got them out of my way 4 weeks later loads have failed quality and claiming items not sent and money not received on completed orders been over a week… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Dragging heels over payment”

Written on: 20/07/2014 by Jimibutrix (1 review written)

I was happy with the £152 instead of £166 for my various CDs/DVDs as some were a bit rough. And when I contacted them up to when I had to confirm my bank details for payment they replied within a day, all good... It's now the 20th of July...Since confirming details on the 4th of July I've heard nothing despite me sending 2 emails. Have they blocked me, as they haven't sent me an automated reply saying they've received my email as they did before???....not happy… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Total waste of time”

Written on: 11/07/2014 by Mason295 (1 review written)

If you are after quick cash by selling some unwanted items, then I do not recommend Music Magpie. The length of time from the items being collected to payment is just rediculous. My items were collected in May and I have still not received payment as of today (11.07.14). I have e-mailed several times and still await a response as to when I may get my money. Initially contact by them and updates were good, but when it came to verifying my bank details and payment being made, it went very quiet… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jimibutrix's Comment

Written on: 20/07/2014

I second that, funny that sequence of events are same for me! Like you say, up until I had to confirm my bank details communication was good and they did what they said. I've now been waiting for payment since the 4th of July! Avoid them if you want a quick earner......

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Sent of Samsung s3 for £95 offer received an offer of...”

Written on: 07/07/2014

Sent of Samsung s3 for £95 offer received an offer of £55 as they said the phone casing was damaged which it wasn't, my phone was always kept in a cover with screen protector and in excellent condition, luckily took photos before sending, have asked for my phone back in perfect condition or give the full £95 waiting to hear but fuming, avoid this… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ema.m.clayton's Comment

Written on: 11/07/2014

We have just had this too.. Sent an iPhone 4s only 5 weeks old and perfect condition and even sent it the original box and they have said the case is damaged and offered 50.00 less. We have requested they return the phone to us and now waiting for a response..

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Topbeancounter's Comment

Written on: 13/07/2014

I had the same experience. Sent Samsung s3 of for £95 in full working order only very minimal scratches on rear case ( after all it is a two year old phone!) screen perfect no scratches at all. Received email today offering £55 as it is in poor condition. These handsets go for around £100 on eBay no problem. So declined offer & waiting for phone to be returned. Do these companies expect you to sell a brand new phone for their "used" offer price? Stay well away.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 2 Comments

“rubbish”

Written on: 03/07/2014 by KiraUrquhart193 (1 review written)

Good communication initially when received goods and checking process. Informed that check being processed over 3 weeks ago - still waiting and no response from customer services. Will not be using again, very poor experience. Website only seems to have positive reviews and I couldn't find a way to review the service on their own site !… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“WARNING - AVOID AT ALL COSTS”

Written on: 28/06/2014 by Greaty (1 review written)

I will keep this short guys. If I had seen these reviews before I sent my items I would never have used MM. They are truely terrible. Everything said on here is true. A month to receive my items. All now assessed as in poor condition. This is not true. Goodness knows if I will ever see my items again. Really angry that I didn't check MM out first. I will revert back to the famous auction site. Do not use. … Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Do not use music magpie I have sent tons of games and...”

Written on: 25/06/2014 by Reilly201 (1 review written)

Do not use music magpie I have sent tons of games and clothes and a month later still not recived payment. DO NOT USE!… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Truly awful”

Written on: 22/06/2014 by Milnegm414 (1 review written)

They seem to have lost and credibility lately and I would avoid them altogether if you can. Maybe recommend to someone you don't particularly like but even that is borderline cruel. Nothing positive to say about Music Magpie… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Robert_Radcliffe's Comment

Written on: 22/06/2014

I'm guessing they are in financial trouble, due to more people wanting to sell CD's and DVD's etc than buy them, plus their service is now so bad that people won't deal with them anyway.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment

“Very slow, been over a month and still waiting.”

Written on: 22/06/2014 by Warreni174 (1 review written)

Checked all my DVDs via the website and was given a price for them, one of the rarer ones, which fetched a value of about 5 times that of a normal DVD, was accepted on the website and a price given, then at check out they reduced my total payment and said that DVD couldn't be accepted. I get it if you don't take all DVDs but if the website says yes and quotes a price you should honour that. REALLY slow when dealing with just about everything, they pick up your items on time and thats about it… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review

“Not recommended”

Written on: 18/06/2014 by IsaiahHunter (1 review written)

I sent a box of CD's, XBox games, Nintendo games, an XBox 360 and a Nintendo WII to Magpie. The price quoted online for these items was £81.44, but reduced to £55.60. These items were collected by courier on 27/05/2014 and the courier is known to me as he delivers Next/Grattan parcels regularly. MusicMagpie state they did not receive items until 07/06/2014!!!!!!!!!!!!!!!! Where did the item go Africa? Now, it is the 18/06/2014 and have STILL NOT RECEIVED the reduced payment for my items… Read Full Review

Visit musicmagpie.co.uk
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview
musicmagpie.co.uk