Music Magpie Reviews - www.musicmagpie.co.uk

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Latest Reviews

“Trying to do me out of money ”

Written on: 25/02/2017 by LorelaiSnyder (1 review written)

Used music magpie a number of times just to get rid of some old dvds games etc. I know you more or less get pennies for them but I've always just thought well it gets rid of them and I'll get some money rather than just chuck them out. That was all fine. Decided to use them recently for my old iPhone (iPhone se) as I just got an iPhone 7. So having just switched over phones with the se working perfectly fine I just thought I would use them for a quick fix to get some money, the amount being… Read Full Review

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“Okay but room for improvement ”

Written on: 30/01/2017

Generally I thought my latest experience was okay with MusicMagpie. I haven't used them for over a year or so but was pleased with the improvements made to the user interface when inputting barcodes etc.That said. I found it a little buggy. I appreciate it takes time to lookup the item details when the barcode is entered but more than once I found myself having to refresh the page or renter details to get items to register and save. Another area I feel could be improved is the bank details… Read Full Review

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“Still waiting for payment after 17 days”

Written on: 27/01/2017

Scanned items in 4 separate lots but was not able to send as 1 lot so e-mailed Magpie to see about boxing/labelling items & received reply 2 days after the collection was made that they'd arranged. All went in 2 boxes, received e-mail saying they'd received 1 order which is strange as 2 orders were in each box. Contacted them 3 times now regarding the, apparent lost orders but still getting nowhere. Admittedly,I now know I should have packaged each order separately, though it would have been a… Read Full Review

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“One went well then downhill”

Written on: 27/01/2017 by johnh605 (3 reviews written)

I sent my first parcel and received my cheque very promptly. I sent my 2nd and 3rd parcels together. I have received a cheque for one parcel but not the other. Despite numerous emails and a phone call musicMagpie seem incapable of sorting it out. I have resigned myself to having given the CD's away. I will try one more phone call. I would not recommend this company to anyone. Depending on the outcome of my phone call tomorrow I will share my experience on all my social media sites… Read Full Review

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“Service could be improved”

Written on: 25/01/2017

Payment is now much quicker than it used to be which is helpful. However, had selected to receive my welcome pack in the post and it never arrived, so took longer than anticipated to get my items sent away… Read Full Review

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“Cheap and slow”

Written on: 25/01/2017 by SairyFairy (2 reviews written)

On the plus side; website easy to use and quick payment once goods received On the minus side, very low prices paid for DVD's (4 of which were still in their original cellophane wrapping but nowhere on website to add this detail). Very slow to send appropriate paperwork to get the goods to them (I don't have a printer) and took 8 days for them to confirm they had my parcel. Unlikely to use them again… Read Full Review

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“AVOID AT ALL COSTS”

Written on: 25/01/2017 by Rhubes (1 review written)

Okay if you want to de-clutter, but the Terms & Conditions are weighted in their favour. No real feedback regarding 'rejected' items which leaves you feeling a little tricked. They also keep rejected items (CDs etc) so you never know if what they say is correct!!! If you have the time and patience I'd suggest Amazon or E-bay. As I've said, okay if you want a de-clutter of CDs etc. but you have no real comeback on things they reject due to T&Cs being against you - and given the low prices… Read Full Review

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“Well where shall i start”

Written on: 25/01/2017 by 338Palmer (1 review written)

In this review I will just state the facts and not the emotions. Firstly I will say that it was not for one helpful person who finally helped with the collection after 2 failed attempts then the rating would not of reached one star. Facts: When collating orders it was clear that values varied for individual items depending on the number and value of other items in your order. i.e. 1st item value 30p with no other items in your order . When put in a order will multiple items value was 5 p… Read Full Review

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“Liars”

Written on: 21/01/2017 by Henryclans (1 review written)

Sent my iPhone to them stating it would turn on and they informed me after they received it that it was locked and to remove it from my iCloud . I followed their instructions and removed from my sons and my iCloud because he had used it when it was new. Informed music magpie they informed me it was still locked so contacted iCloud they said it wasn't but music magpie said because it was locked I wouldn't get my payment and they would retain under their rules. What liars I could have sold this… Read Full Review

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“Brilliant and quick service”

Written on: 18/01/2017 by iSRGz (1 review written)

Sent in my iPad Mini for Recycle, next day I had an email to confirm of delivery and receipt of my product. They then confirmed I would get my payment within a few hours which I did! Thank you so much! I'll be using Music Magpie for future recycling! … Read Full Review

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“Consistent Great Service”

Written on: 15/01/2017 by crDowling431 (1 review written)

This is my third time sending items to MusicMagpie and every time they've quickly processed my items and sent the money as agreed the next working day (sometimes same day). All in all great honest service from the team. Will be using again soon!… Read Full Review

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“Pretty good service ”

Written on: 13/01/2017 by 129Wright (1 review written)

I received a fair price for things that I no longer wanted, there was a minor issue regarding my order but it was sorted out pretty quickly considering it was the Christmas period and lots of bank holidays etc. Would defo use again… Read Full Review

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“Disappointing ”

Written on: 12/01/2017 by Korbine191 (1 review written)

Poor service, didn't acknowledge uplift then had to chase them to update the order online and then had to chase for an update and when I wanted to complain nobody actually cared and had no interest in my order… Read Full Review

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“Poor courier service”

Written on: 11/01/2017

After courier not turning up at date and time they selected dropped at a local parcelshop and it took three weeks to get there. They did however pay out as soon as they received it… Read Full Review

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“No customer service”

Written on: 10/01/2017 by oaGentry170 (1 review written)

Had to fight for weeks to get any money emails ignored got less than 2% of value would never use again. Disgusting customer support… Read Full Review

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“Top quality service every time ”

Written on: 07/01/2017 by SarahiGalbraith (1 review written)

Been using Music Magpie for over 2 years now and not once have I had an issue with the level of service I have recieved. The system is quick and the money was in my account within the specified time. All in all a top class service… Read Full Review

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“Dissapointing”

Written on: 07/01/2017 by SorenO'Connor (1 review written)

I have sold 3 items on this site, every time I get an email telling me that there is some damage and I am offered a lower amount. I recently sold a PlayStation 3 and was told the casing is damaged and the original offer of £42 had been reduced to £27, I then have to decide if I want the item back to then try elsewhere! If there is any damage on the PS3 then it would have been minimal as I checked it before sending and it was in good condition… Read Full Review

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“AVOID THIS COMPANY!”

Written on: 06/01/2017 by vjMorales483 (1 review written)

I purchased an item off this company weeks ago and have heard absolutely nothing since. I have repeatedly tried to contact them either directly or through social media but they have ignored me every time. They have run off with my money. DO NOT DEAL WITH THIS COMPANY AT ANY COST!!… Read Full Review

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“Price offered is poor!”

Written on: 06/01/2017 by 71Perkins (1 review written)

I like being able to declutter but the price offered for cds/dvds is often awful . It also changes dramatically from minute to minute… Read Full Review

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“3 Failed Collections!”

Written on: 03/01/2017 by Louisecracknell (1 review written)

The service is great, once they actually pick up your stuff. Payment etc is prompt. I realise they use couriers to pick up but they should vet them better. They then tried to down grade the price of some items because it was more than 14 days from when the order was placed to them receiving the parcel!! Not great. Pretty unimpressed, no one helped st customer service either… Read Full Review

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