Music Magpie Reviews - www.musicmagpie.co.uk

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Latest Reviews

“A wind up”

Written on: 28/03/2015 by Ivebeenmagpied (1 review written)

What can I say?people need to put this company out of business by refraining from using them.one is it?a one man company?has anybody seen the eighties Richard Pryor comedy movie "moving"?they get an elderly guy in to move their stuff and he individually wraps small ornaments taking ages!definitely a similarity.you get a dozen emails stating 3-5 working days."I'm just going for a dump then I'll have a look at your order,should take me 3-5 working days........then I'll wipe my a***.lets put these… Read Full Review

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“did not collect”

Written on: 27/03/2015 by suzyfluzy (1 review written)

this is a dreadfull company they have not collected 3 times, the first time i emailed they were very appolagetic and rearranged another pick up, they did not collect from me again, they did not respond to 2 emails, i changed my collection address to my work and they failed to collect again and failed to respond to any emails. DO NOT USE THIS COMPANY… Read Full Review

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“Two orders sent off - still no money.”

Written on: 25/03/2015 by Annabellev132 (1 review written)

I have used musicmagpie twice now to send off CD's, DVD,s Books and blu rays, I also used three other companies aswell to get the best prices. I won't bother with music magpie at all next time and will accept a few pence less from the other providers. My first parcel was collected by the courier on 28th February, I got an email on 8th March saying the parcel has been received, and another email on the 17th March urging me to be patient, my items were being checked. As at today's date, 23rd… Read Full Review

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“RUBBISH COMPLETE WASTE OF TIME”

Written on: 20/03/2015 by SYD123 (2 reviews written)

Used Music Magpie for ther first time and it will be the last! They are painfully slow, its like watching paint dry. There are delays at every stage of the proceedings and it takes weeks to get the final payment or should I say pittance, such as it is into your account. Next time I will take my chances on good old E Bay… Read Full Review

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“Poor service and economic with the truth”

Written on: 12/03/2015 by Koocmj (1 review written)

This company provided some of the worst service I have ever received. To make matters worse their response to my review on their preferred review site is economic with the truth arguing that they processed my item (one part of the service) in the allotted time! The fact is that I ordered the service on 21st January. their courier failed to collect as promised on 24th and dos finally so do on 27th January. They started processing on 15th February over 2 weeks later. I did not receive my… Read Full Review

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Lornawh's Response to Koocmj's Review

Written on: 18/03/2015

This is exactly what is happening to me at the moment. Courier did not turn up on day agreed but turned up out the blue 3 days later. They processed the goods over 3 weeks ago and still no payment.. They have said payment has been made but it may have bounced back..what the hell does that mean.I have asked them to return my goods if payment is not in this week..

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“Absolutely Terrible Service”

Written on: 12/03/2015 by Tarah42 (1 review written)

I dont normally bother writing reviews about services/companies I use but I feel I have to on this occasion about Music Magpie. Yes I was offered a good price for 3 iPhones I was getting rid of but it took them 7 weeks from sending off my phones to actually receiving the money in my bank account, and this was after I made 3 phones calls on 3 seperate occassions. I have sold my old phones before and received the money within 1 week so why does this take Music Magpie so long, I hasten to add I… Read Full Review

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“Slow still not paid”

Written on: 07/03/2015 by ynWhite356 (1 review written)

Having seen the advert on tv I thought Id have a clear out, arranged for the box to be collected on the 27th January. I am still yet to receive the money, absolute joke will not be using them again and will be telling friends and family also!… Read Full Review

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“awfully slow company”

Written on: 26/02/2015 by CharlieJames (1 review written)

what a joke this company is, 30th Jan they have had my items since and still no payment!!! avoid at all costs. i have sent endless emails asking to be updated but im now at 75% which means payment pending! i have given them to the end of the month before i lodge an official complaint!… Read Full Review

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“MusicMagpie - dreadful company, dreadful service,...”

Written on: 25/02/2015 by Jesuse306 (1 review written)

Truly bad company to deal with. Today is the 32nd day since I sent my CDs and I still await payment. Over many years, my collection was bought at a retail value not far off £20k. Sold to Magpie they were worth less than £700. But selling to them was my choice but they have a process inbuilt to hang on to the little money they agreed to pay for a truly silly amount of time. Yet, if you look at their website and inbuilt reviews, or Feefo or other professional review sites they have marvellous… Read Full Review

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“Avoid”

Written on: 18/02/2015 by Kellen160 (1 review written)

MusicMagpie is a joke, 4 weeks they have had my items & still no money, now the latest email says wait to confirm your bank detail from another email they will send. Have also used Ziffit & processed withtin about a week. Will not be using MusicMagpie again. Will wait to see them on watchdog… Read Full Review

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“A joke from start to finish”

Written on: 18/02/2015 by LindaMcCall (1 review written)

This company is actually getting worse than ever, i have used them for loads of transactions mainly because they will take the stuff the better buyers will not accept, however they were always very slow in paying, and often, used the missing disc or damaged artwork trick to avoid paying in full, now they take even longer to pay, , truly awful service, this will be the last time i deal with them… Read Full Review

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“do not use it's a rip off”

Written on: 15/02/2015 by AsaKeating256 (1 review written)

I sent DVD's About 12 Months and still have NOT been paid so do not waste your time. They just take your stuff and do not pay you for it. I will never use MUSIC MAGPIE AGAIN… Read Full Review

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“Warning stay clear of this site.”

Written on: 14/02/2015 by cazmarno (1 review written)

Got a price of £60.21 for my samsung s3 which was in excellent working order i was still using it until it was collected and was only selling due to me getting an upgrade. They eventually recieved it then sent an email stating it was faulty and offered me £6 obviously I knew it was not faulty so declined offer and told them to return my phone. Upon opening my returned phone I immediately noticed that phone charger wire had been cut not worn through wear and tear not snapped but a clean cut… Read Full Review

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“Poor Service”

Written on: 14/02/2015

The courier service was excellent. However the company takes weeks to deal with the items sent. I am still waiting for payment. They reduced my payment as they said 1 cd was not included in my parcel,though I don't have it at home so where is it? I will not use them again… Read Full Review

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“i love magpie”

Written on: 13/02/2015 by arthurbook (1 review written)

i have sold a lot of dvds and cds ok the prices offered are poor but this is because we have not got the dvds and cds magpie want so yes they can only offer what they are worth to them no point in people say its a rip off it aint if you dont want to send them your rated items dont sell them its your choice not a rip off if they offer me the going rate of 30p for a dvd or cd i dont sell them i wait until they offer me between 80p and £3 for them thats acceptable to me but maybe not to everyone… Read Full Review

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“poor service”

Written on: 13/02/2015 by jpReid444 (1 review written)

hi just would like people to know that with music magpie it has taken now 1 month from posting my items to them with getting no payment at all. They did not even send me my labels in the post only 2 labels I had 4 different parcels to delivery to them. I had to print 2 labels and sent them off through normal post which was quicker then dropping off at a shop. Still not satisfied that it has taken 1 month and still no payment they say u will receive payment in 7 days rubbish not satisfied will… Read Full Review

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“worse company I have ever dealt with”

Written on: 09/02/2015 by 115Wren (1 review written)

I found using the app to scan my dvds and games very easy, the courier came round and took my items very conveniently, however once music magpie had my items and processed them, conveniently the most expensive item which I was offered over £5 for had been rejected due to damaged artwork. I ask for proof they carnt provide it as it would be too difficult to locate, I ask for all my items to be returned, they carnt as its against their terms and conditions even though I used the cancel my… Read Full Review

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“Don't hold your breath”

Written on: 08/02/2015 by persistability (2 reviews written)

Thought i'd give this a try rather than sending CDs to a charity shop. Tedious to enter all barcodes. Selected pickup and that happened but they didn't acknowledge actual receipt until a full week later. Nearly 3 weeks "quality control" followed, and CDs "rejected" for some vague "reason" (incorrect), but won't give me them back ("oh, it's in our Terms and Conditions"). Then you have to wait another week for payment ... still waiting. Don't think of emailing customer services since they take… Read Full Review

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“Slower than a herd of turtles”

Written on: 08/02/2015

I used Music Magpie a couple of years back and was bitterly disappointed when the item they offered the most for had "damaged artwork". I asked for evidence of the damage, which was refused and MM will not return items that are supposedly damaged, something CeX will happily do. Despite this, I decided to use MM again but didn't sell them anything over £5. Nothing was rejected this time but it took over a month from courier collection to payment. CeX and Grainger Games both made payment on… Read Full Review

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“Returned item”

Written on: 07/02/2015 by Dazjack77 (1 review written)

I was offered a stupid revised offer of £11 for i good iPhone 4s. I declined the offer and asked them to send it back. I waited a week and they sent me an empty box... Avoid this company - disgusting customer services… Read Full Review

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