Music Magpie Reviews - www.musicmagpie.co.uk

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2.4 / 5
983
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Latest Reviews

“Brilliant and quick service”

Written on: 18/01/2017 by iSRGz (1 review written)

Sent in my iPad Mini for Recycle, next day I had an email to confirm of delivery and receipt of my product. They then confirmed I would get my payment within a few hours which I did! Thank you so much! I'll be using Music Magpie for future recycling! … Read Full Review

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“Consistent Great Service”

Written on: 15/01/2017 by crDowling431 (1 review written)

This is my third time sending items to MusicMagpie and every time they've quickly processed my items and sent the money as agreed the next working day (sometimes same day). All in all great honest service from the team. Will be using again soon!… Read Full Review

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“Pretty good service ”

Written on: 13/01/2017 by 129Wright (1 review written)

I received a fair price for things that I no longer wanted, there was a minor issue regarding my order but it was sorted out pretty quickly considering it was the Christmas period and lots of bank holidays etc. Would defo use again… Read Full Review

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“Disappointing ”

Written on: 12/01/2017 by Korbine191 (1 review written)

Poor service, didn't acknowledge uplift then had to chase them to update the order online and then had to chase for an update and when I wanted to complain nobody actually cared and had no interest in my order… Read Full Review

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“Poor courier service”

Written on: 11/01/2017

After courier not turning up at date and time they selected dropped at a local parcelshop and it took three weeks to get there. They did however pay out as soon as they received it… Read Full Review

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“No customer service”

Written on: 10/01/2017 by oaGentry170 (1 review written)

Had to fight for weeks to get any money emails ignored got less than 2% of value would never use again. Disgusting customer support… Read Full Review

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“Top quality service every time ”

Written on: 07/01/2017 by SarahiGalbraith (1 review written)

Been using Music Magpie for over 2 years now and not once have I had an issue with the level of service I have recieved. The system is quick and the money was in my account within the specified time. All in all a top class service… Read Full Review

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“Dissapointing”

Written on: 07/01/2017 by SorenO'Connor (1 review written)

I have sold 3 items on this site, every time I get an email telling me that there is some damage and I am offered a lower amount. I recently sold a PlayStation 3 and was told the casing is damaged and the original offer of £42 had been reduced to £27, I then have to decide if I want the item back to then try elsewhere! If there is any damage on the PS3 then it would have been minimal as I checked it before sending and it was in good condition… Read Full Review

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“AVOID THIS COMPANY!”

Written on: 06/01/2017 by vjMorales483 (1 review written)

I purchased an item off this company weeks ago and have heard absolutely nothing since. I have repeatedly tried to contact them either directly or through social media but they have ignored me every time. They have run off with my money. DO NOT DEAL WITH THIS COMPANY AT ANY COST!!… Read Full Review

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“Price offered is poor!”

Written on: 06/01/2017 by 71Perkins (1 review written)

I like being able to declutter but the price offered for cds/dvds is often awful . It also changes dramatically from minute to minute… Read Full Review

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“3 Failed Collections!”

Written on: 03/01/2017 by Louisecracknell (1 review written)

The service is great, once they actually pick up your stuff. Payment etc is prompt. I realise they use couriers to pick up but they should vet them better. They then tried to down grade the price of some items because it was more than 14 days from when the order was placed to them receiving the parcel!! Not great. Pretty unimpressed, no one helped st customer service either… Read Full Review

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“Didn't receive money had to keep emailing/calling. ”

Written on: 24/12/2016 by pgDudley297 (1 review written)

Not what they advertise. I received confirmation that they had received my items a day was advised I would receive payment the next day. Numerous emails and telephone calls; 6 weeks later I eventually received payment. Definitely will not use again; as don't think I would of got payment if I had not called Music Magpie… Read Full Review

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“Best prices, decent service”

Written on: 24/12/2016 by Nola76 (1 review written)

Really like the fact the app works well. Bit of tweaking and it would be awesome. Offer decent and usually the best prices available. Quick turnaround and payment straight into my bank account. Happy to recommend to friends and family. … Read Full Review

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“Courier service ”

Written on: 22/12/2016 by alexp4477 (1 review written)

Magpie themselves are great. Best price paid for the item I was selling and the customer service team are really helpful. Unfortunately they are let down by Hermes.The courier failed to collect the item, so I went out of my way and dropped.it at a parcel store- they then took 16 days to deliver it!! The only reason they didn't get 5* was down to Hermes… Read Full Review

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“Absolutely excellent service”

Written on: 21/12/2016 by Kjsnook (1 review written)

Absolutely excellent service, would definitely use them again, I couldn't fault them at all, very prompt and very helpful too. I would definitely recommend them to my family and friends… Read Full Review

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“Took long time but got money in the end”

Written on: 21/12/2016 by craigwilliams1809 (1 review written)

I sold my Samsung Galaxy S5 to MusicMagpie and requested a courier come to collect from me. Courier came on specified date, 30th November, did not leave a tracking number or a collection receipt so no proof that they collected my item. Waited about 10 days as suggested, still not received. Contacted MusicMagpie and they said they would file a claim with the courier. After 2 days, they had received my item from courier and we're processing the order (checking condition) and payment was made 2… Read Full Review

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“Eventually received payment ”

Written on: 21/12/2016

I've used Music Magpie before and they were great. This time not so great. I was offered a good price to sell my old iPhone. Not as good as a competitor but having reviewed the competitors reviews I erred on the side of caution and decided to use Music Magpie given my previous good experience. I opted for courier collection. The courier arrived, most unpleasant chap and looked in a hurry. I was not offered a receipt and only realised I should have asked for one after he'd gone. After… Read Full Review

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“Never received payment”

Written on: 07/12/2016 by 57girl (1 review written)

Items collected early November. Contacted Music Magpie 3 + times and still not had a response. Total waste of time and effort… Read Full Review

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“WARNING DO NOT SELL YOUR MOBILE TO MUSIC MAGPIE”

Written on: 06/12/2016

In the past I have used Mazuma to sell my old mobile phones after an upgrade (I would recommend them). This time I made the mistake of using Music Magpie because they were offering more money. I send my phone then check my email after having a few days off work and find an email telling me they had automatically accepted a revised offer of £8 for my mobile phone which they had previously offered £70. Apparently you only have 4 days to refuse their revised offers inclusive of weekends. I… Read Full Review

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Tromelai's Comment

Written on: 30/12/2016

They've just done the same to me. Offered £113 fit my iPhone 5s to be told there was dust in the camera and would only pay £28. Utter nonsense. Sold phone to Mazuma for £88 with no issues.

Do not attempt to sell your phone to these bandits.

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Kgoepel's Comment

Written on: 30/12/2016

Sorry to hear that you've also been a victim of Music Magpie. I'm glad you got the opportunity to sell to Mazuma instead so they didn't get away with their rip off tactics this time!

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“Yet another parcel that went missing...”

Written on: 03/12/2016

Let me start by saying that MusicMagpie is ALMOST a great company/service. I wanted to sell my old phone and got a quote from a few companies and MM offered by far the best price, so I decided to send it to them. Their website is pretty good and made the initial process very easy. I selected the service where the courier, Hermes, collects from the house as it was the most convenient. They collected as agreed on a Saturday afternoon and I was asked if I wanted a receipt, which I obviously… Read Full Review

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