Music Magpie Reviews - www.musicmagpie.co.uk

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Latest Reviews

“The art of slow payments”

Written on: 23/04/2014 by jackthoro (1 review written)

These guys are the experts and slow payments. I've been waiting a month for payment on the first batch of goods I sent and have received nothing in way of money, but a whole lot in the way of automated emails. "Your goods are on the move" "Your goods are on the move (again)" "We've received your items!" "Please verify your bank details (which I entered a month ago)" "You've verified your bank details" "We'll make a payment soon" "We've made a payment"! No payment of less than £10k should… Read Full Review

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“Waste of Money”

Written on: 15/04/2014 by Julius72 (1 review written)

I saw the advert where you can now send clothes, I thought great both me and my boyfriend have lots of designer clothes I could make some money on. I quickly boxed up the clothes and inserted the items onto the online 'check in'. In total I thought from the items I was sending I would receive around £63.00, a few days later after I received an email saying my items were only worth £32.00 and that some of the items were in a bad condition. I knew this was not the case as some of the items were… Read Full Review

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“Corrupt business”

Written on: 14/04/2014 by Whotellsmagpies (1 review written)

Sent iPhone a month ago, took several weeks to acknowledge receipt then an email stating payment would take 3-5 days. A week later and monies still not received, several emails and a 36 minute call still no answer on what's happened, other than payment must have bounced back!!! I checked my bank details and all are correct, so now got to wait for Magpies accounts team to investigate or is it case they are having a whip round to sort out my payment. DO NOT USE Or TRUST THIS COMPANY. I will be… Read Full Review

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“Barcode scanner doesn't work”

Written on: 14/04/2014 by 3Burke (1 review written)

As title barcode scanner keeps saying don't recognise format or can't read it, still same when manually put it in for PS3 games, whats going on!… Read Full Review

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“Just Say No!!!”

Written on: 07/04/2014 by LillianBullock (1 review written)

I have currently been waiting 7 days for my ridiculously small payment which was supposed to have been sent by secure bank transfer on 27 March. The length of time they normally take is bad enough, but this is taking the proverbial. In future my stuff is going to charity. I will however console myself with the thought that their business model, like Cd's and DVD's will be obsolete in a few years and they will hopefully disappear from the face of the earth… Read Full Review

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“Not use if you need the money soon (as in a month!)”

Written on: 05/04/2014 by TinksLeeds (2 reviews written)

I've used Music Magpie a couple of years ago to offload DVDs and CDs I had lying around. The process was fairly quick and happyish with the final amount. Just recently had another clear out and sent two full boxes off of CDs and DVDs. To date, one month later, I'm still awaiting payment, despite taking the BACS option - which although stated takes 3-5 workings days rarely does so with banks offering faster payment etc.. You rarely wait more than 3! Having to chase by email? Don't expect a… Read Full Review

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“Not use if you need the money soon (as in a month!)”

Written on: 05/04/2014 by TinksLeeds (2 reviews written)

I've used Music Magpie a couple of years ago to offload DVDs and CDs I had lying around. The process was fairly quick and happyish with the final amount. Just recently had another clear out and sent two full boxes off of CDs and DVDs. To date, one month later, I'm still awaiting payment, despite taking the BACS option - which although stated takes 3-5 workings days rarely does so with banks offering faster payment etc.. You rarely wait more than 3! Having to chase by email? Don't expect a… Read Full Review

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“Don't waste your time, sending designer clothes.”

Written on: 03/04/2014 by JustAngie (1 review written)

We sent in a box of top designer clothes in excellent condition. When entered onto their website, they quoted about £55, after 3-4 weeks we received a cheque for around £15, with no explanation. Very bad experience, they should give you an explanation and give you chance to reject their valuation. Wish we had gone to the charity shop… Read Full Review

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Robert_Radcliffe's Response to JustAngie's Review

Written on: 09/04/2014

This is an unacceptable practice, and I would also be very interested to know what happens to the items they keep, but do not pay for.

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“don't send clothes!”

Written on: 30/03/2014 by 67Underwood (1 review written)

i know it's stated in the terms and conditions they put out - but - if sending clothes, they nearly always say "this was stained" and then do not return - even if you send them something new. They have you over a barrel! And it took about 6 week form ordering to get the cheque, a very slow service… Read Full Review

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“Rubbish company ”

Written on: 28/03/2014 by Musicmagpiesuck (1 review written)

I am disgusted with how music magpie has handled my custom, they took over three weeks to finally 'receive' my I phone which was in great condition when I sent it, no cracks,still worked perfect I only changed due to a new contract, they proceeded to claim it was not in good condition and had water damage, absolute rubbish! I emailed customer services to complain to which they took 4 days to get back to me claiming that if I want my item back I have to pay £15, disgusting ! This has been on… Read Full Review

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“RIP OFF MERCHANTS”

Written on: 27/03/2014 by DB1975 (1 review written)

I used magpie for the 1st time and it will definitely be my last and would advise people who are thinking about using them to steer well clear, take your items to a local shop that buy and sell. I scanned all my items and they got valued, i parcelled them up and a courier collected them within 2 days, i then waited 2 weeks before i got any response to say my items have been received, it then took a further 5 days for them to process them, its then took another 5 days for me to receive the… Read Full Review

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“Selling clothes”

Written on: 26/03/2014 by TheCastle (1 review written)

Used Music Magpie for the 1st time and it will be my last ! They took almost 2 months to send my cheque which was for half the stated value. When I queried this I was advised 3 garments were stained. One of the garments was new and I knew it did not have any stains. I was positive the other 2 pieces were okay. I had also wrapped each piece in tissue paper. As Music Magpie dispose of any unusable clothes there is no way that you can disprove their claims,very convenient for them ! Very… Read Full Review

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Tinksleeds's Response to TheCastle's Review

Written on: 05/04/2014

The clothes go on eBay! Look up estocks

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“BEWARE”

Written on: 26/03/2014 by qjVance198 (1 review written)

I went to music magpie and they would offer me £97 so I selected a date and then after they got it it took 14 days and I got an email saying that it was on its way but then I got an email today saying that they wouldn't pay and they would reycle it for free or £15 I would have to pay to get it back, they said my iPhoje was snapped in two water damaged and iMEI blocked which it wasn't. You should never EVER use this site, it is the way they make money by selling it. They never told me thay… Read Full Review

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“Do not use!”

Written on: 23/03/2014 by soWilson87 (1 review written)

I sent some consoles to music magpie around 16 weeks ago. This was my first time using the service. All the items were in perfect working order and with all the leads ect. Yesterday I revived an email saying all the items were faulty and my payment would be £0.00 instead of £82. But I was told not to worry as they would recycle them free of charge or I could pay £30 for a courier to bring them back to me. I'm keeping my fingers crossed that this awful company soon goes bust. Do not use!!… Read Full Review

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“Online Robbery! Disgusting! ”

Written on: 23/03/2014 by Tysons133 (1 review written)

Sent them four pairs of Armani jeans - it took 15 days for them to process the items and then they deleted the order without telling me. It was only the fact that I logged into the account as I hadn't heard anything for a few days to see this. Claimed 'excessive wear/stains' on two of them which still had labels on them, they were never worn. One 'suspected counterfeit' - they've got a bloody cheek! Do not use this site - they are slow, inefficient and USELESS!… Read Full Review

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“May as well give to charity”

Written on: 22/03/2014 by Munn310 (1 review written)

I've just entered a few DVDs into MusicMagpie to see how much they'd offer. The amount was so derisory that I'd rather give them to the local charity shop and do someone some good while I'm at it. No doubt they sell at many times the offer price. Not impressed… Read Full Review

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Robert_Radcliffe's Comment

Written on: 05/04/2014

Their selling arm on Amazon is Zoverstocks, and estocks on ebay. On Amazon they use pricing software to continually undercut other sellers by 1p. As a small seller you don't stand a chance. Disgusting company.

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“Office of fair trading”

Written on: 18/03/2014 by anoojain (1 review written)

Process - collection and receipt by company delayed. Payment processing unacceptably long Actual payment - 50 CD's were deemed unsuitable/damaged by the receiver. These are then kept by the company. This is an unfair trading term (note we are dealing in second hand goods and so do not expect pristine conditions). I have asked for return of these items to no avail and now ask that they are returned or shall report this to the office of fair trading… Read Full Review

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“Still waiting payment.”

Written on: 16/03/2014

My parcel was collected 16 days ago and I've not heard word about payment although I did receive an email saying "parcel received and being processed" I noticed a little magnifying glass symbol next to my order details, so I clicked on it and it opened up my order, showing all of my items received and accepted. I have taken a screen shot of this so they cannot say they were not received or not accepted. If they do not pay me the full amount agreed, then I shall take action against them. I… Read Full Review

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Magdalena63's Comment

Written on: 25/03/2014

It took nearly five weeks for my goods to be processed and for payment to go into my bank. I did receive the full payment agreed but nonetheless, I will never use Music Magpie again. I would rather sell privately.

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“BEWARE! ”

Written on: 15/03/2014 by EssexgirlSandra (1 review written)

Music Magpie not only had my clothes picked up after 5pm after I'd waited in since 9am, but they took an age to do anything; weeks! I complained 4 times and recieved no replies then was told that half my clothes were rejected due to stains and rips. I do NOT own any stained or ripped clothes and those clothes were nearly new. I take great pride in my appearance. I checked all items 3 times, carefully packed them and waited in all day, to have them take half of them! Instead of paying me £33… Read Full Review

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“Liars terrible service”

Written on: 14/03/2014 by Williamsonwe324 (1 review written)

It took 35 WORKING days to receive my payment. When I spoke to customer services because they claimed 8 items were missing they apologised said it was error their side that they would complete my order. That never happened I had and email to say my order was still being processed!!! I emailed and complained and was ignored! Finally I received payment but not for the full amount. Magpie is very apt name for this company! You get bad luck using them!! Stay away from them they lie and try every… Read Full Review

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