Smilebox Reviews - www.smilebox.com

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★★★★★
4.6 / 5
94% of users recommend this
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Latest Reviews

★★★★★

“Quick.”

Written on: 16/03/2014 by ncMcKenzie165 (1 review written)

Thank you for all your help. Send an email for the problem and problem was solved the next day. The only thing I wish I could do would be to delete an invite that was sent out and correct a name if incorrect and already sent out… Read Full Review

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★★★★★

“Smilebox Customer Service is Excellent!”

Written on: 15/03/2014 by 0901teacher (1 review written)

I love Smilebox and use it to connect with the families of my kindergarten children. Both the Smilebox app and the program offer amazing choices. It is the easiest program I've ever used. The products I create are incredible! My parents want to know that their children are having fun in kindergarten. Smilebox helps me show them that learning is an exciting adventure! AND.... Uma helped me by kindly solving my access problem quickly and connected me to the Smilebox premium teacher's… Read Full Review

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★★★★★

“Smilebox Issue”

Written on: 28/02/2014 by Ellie379 (1 review written)

I had a problem with making my Smilebox Creation in the Facebook Timeline Cover. I asked for help and Uma jumped right on it and advised me what to do to complete my cast all of this transpired within one day and I was back in business. She was quick, very astute in what had to be done and I couldn't be happier. Thanks to Uma!!… Read Full Review

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★★★★★

“Memory creations in a snap! ”

Written on: 27/02/2014

How many of us love to scrap, but don't have the time? What about that personalized one of a kind gift for your someone special? Smilebox is your solution to those questions. Capture your memories and share them with those you love. The perks of subscribing is endless. You can creat a book of your children's milestone, anniversary a, favorite vacation spot. So get creative, save it, come back to it. Add your favorite music to a page, burn to a DVD, revisit as many times you would like. Makes… Read Full Review

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★★★★★

“Uma saved my life!”

Written on: 19/02/2014 by bashkim (1 review written)

Uma did help me solving very important problem just in time! The problem was very critical and I am very happy with his assistance in time! In other words, Smilebox is just awesome using it, I enjoy it using.. … Read Full Review

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★★★★★

“SMILEBOX = HAPPINESS !”

Written on: 12/02/2014 by Rollier (1 review written)

24th March 2008 : I send my first smilebox slideshow ! At that time, I don't know that it was the beginning of a long story ! Today, 443 persons are on my smilebox adress list and 466 times I sent a slideshow ! My family and my friends are very happy to receive them ! I was also very happy to discover the slideshows in french, my mother language. Recently, and for the first time, I have encountred a problem : two of my creations were diappeared of the creation list : this problem was quickly… Read Full Review

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★★★★★

“Really helpful”

Written on: 07/02/2014

Uma took care of my problem promptly. She was really nice and helpful. The issue was solved quickly… Read Full Review

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★★★★★

“Exceptional Customer Service”

Written on: 04/02/2014

Uma is very patient and kind. I was having an issue accessing my account. Uma took care of it promptly. I'll be happy to refer others. … Read Full Review

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★★★★★

“Fantastic”

Written on: 31/01/2014

I have been using smilebox for a number of years and have been greatly pleased. The service has always been first class. Thank you Uma for your very kind, respectful and gracious attendance to my most recent request. Love smilebox and look forward to using it again soon!… Read Full Review

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★★★★☆

“So much fun to do!”

Written on: 29/01/2014 by ProfessorP (1 review written)

Smile box is so much fun to do - the possibilities are endless. You can down load you photos, change colors, themes and even the music. I would have given them 5 stars if the music selections were greater and updated! Everyone I send these to loves them and rites back and gets Happy from them. There invites are so cute - Enjoy! Cheryl… Read Full Review

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★★★★★

“Teacher's Toolbox Rocks!”

Written on: 24/01/2014

I am a teacher and I have been using the Smilebox Teacher's Toolbox program for several years. My students absolutely love the slide shows I make and post on our class website, and so do their parents! Before I was a Teacher's Toolbox member, I made slide shows of family reunions and have also created a photo book for a friend's daughter's wedding. I love how easy the program is to use and the variety of options and designs. When I have needed customer service, I have always received prompt… Read Full Review

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★★★★★

“Meeting my expectations”

Written on: 24/01/2014

I joined this to make a short video for my parents wedding anniversary and have since made a 10 minute video for my nieces first communion that came out amazing. I had a short problem with which they helped me solve within 12 hours. Thanks… Read Full Review

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★☆☆☆☆

“Avoid avoid avoid”

Written on: 14/01/2014

I took out the free 7 day trial to create a birthday invitation for my son last September and haven't used the service since. I was under the impression that the subscription was £5.99 per year so didn't mind when that payment was charged on 14 September 2013. However they have taken that payment every month since then. I realised today and cancelled the recurring payment arrangement with Paypal, which clearly states '£5.99p/yr' and I contacted smilebox to request a refund. They have refused… Read Full Review

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★★★★★

“Customer support ”

Written on: 04/01/2014 by Kolahe1 (1 review written)

Sent a question to online customer support and received a very prompt answer with very good solutions to solve the issue. When I continued to have the same problem the person handling the question continued to work with me until everything was good!! Excellent! Very polite and courteous, I appreciate it… Read Full Review

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★★★★★

“Extremely pleased!”

Written on: 02/01/2014

Problem solved within 1 day and I am grateful for the quick response. … Read Full Review

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★★★★★

“Great fun sending cards.”

Written on: 01/01/2014

I have never had so much fun sending birthday cards! The creative options available through Smilebox make putting a personalized card together a real pleasure. A pleasure not only to send, but I am sure, a great pleasure for the recipient to receive! I like the endless possibilities of adding photos that make it really special. Thanks, Smilebox!… Read Full Review

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★★★★☆

“Extremely fast response time during holidays”

Written on: 24/12/2013 by extremelysatisfy (1 review written)

Thank you so much, because of an unforeseeable situation, I had to cancel the event last minute. Thank you for your prompt service. I will DEFINITELY use your service again. I'm very please with the customer service turn around time to resolve my situation… Read Full Review

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★★★★☆

“Quick intelligent response ”

Written on: 19/12/2013 by anitainflorida (1 review written)

My request was answered quickly, within one day, and it helped. The rep was courtous and professional. Thank you… Read Full Review

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★★★★★

“Problem Solved”

Written on: 18/12/2013

I had some problems and the support team were fantastic. Got me up and running in no time. Thank you… Read Full Review

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H0H07Rg's Comment

Written on: 19/12/2013

Just joined Smilebox, so my first project was a little Holiday newsletter to send to friends and family via email/Facebook, etc, It's a great new way to connect with people especially at this time of year. I think I'll enjoy it at other times too!

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★★★★★

“What a Great Service for Teachers”

Written on: 13/12/2013

Smilebox has been GREAT about offering free membership for teachers. Even though the membership expires each year,they are quick to renew after I send them a quick message. I love being able to quickly and easily post pictures of my students throughout the school year so their parents can see what we've been doing in class. I also use Smilebox to share art projects, and for my end of year class video. Keep up the great work, Smilebox. We love your program!… Read Full Review

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