Have a picture of Cruise Deals www.cruisedeals.co.uk?, please send it to us.
| Customer Service | 5.3/10   |
|---|---|
| Value for Money | 2.7/10 |
| Overall rating | 5.7/10 |
Full review by
Guest.
on 10th May 2008
User Rating : 0
Respect :
0
Good Points: We shall see!!!!! I am still waiting...........
Bad Points: On Sunday 4th May 2008 I tried to book a cruise with Cruise deals. Each credit/debit card I offered to pay with was declined by their system, imagine my horror when each of the three cards offered were debited throughout this week, for the full cost of the holiday. Today is Friday 9th May 2008. A call to a very helpful customer services on Tuesday ended with a promise from them to call back today. I contacted customer services again today and was asked again for all the information, card numbers etc, and a promise that someone would call back. I am still waiting............... (no money has yet been refunded! Not sure how you would feel about this, but I view it very seriously, it seems Cruise Deals may not.
General comments: Do not offer more than one credit/debit card when booking if the system refuses your first, get them to call you back.
Guest.'s review and ratings | 159 words
Review by
Guest.
on 12th Apr 2008
User Rating : 8
Respect :
0
Overall the Queen Mary 2 is an excellent ship and the best way to travel and holiday. Having cruised many times with other cruise lines and twice on QM2 we will be booking another cruise on QM2 for 2009. Excellent food, Entertainment Very Good, Accommodation first class service second to none.
Guest.'s full review | 63 words
Review by
mike
on 10th Apr 2008
User Rating : 9
Respect :
0
Just registered with Cruisedeals looks really good. Planning on a cruise holiday in the next 18 months as a possible 'different type of holiday' for my family. The deals look good and reasonably priced although I have only just started looking. Will feed back in future what my experiences are and how they stand up to other sites and deals offered.
mike's full review | 60 words
Would you like to see a review that's not being listed?
