Mobile Phones Direct Reviews - www.mobilephonesdirect.co.uk

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3.3 / 5
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Latest Reviews

“fast and completely straightforward ”

Written on: 28/12/2014

Very happy with purchase and service. I had a query and it took a little while until I got to speak to customer service person, but then it was dealt with well. A bit worried about how support would work if things go wrong later on, as not as easy as walking into a shop, but cheap prices have to come from somewhere, I guess. So far so good… Read Full Review

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“excellent, fantastic, Fabulous”

Written on: 25/12/2014 by oleckowsky (1 review written)

You have very low prices for mobile phones and very useful contracts, better than any other. Very fast delivery and easy to set up the contract. The mobile phones are from the top range and are of very good quality.It is easy to apply for the mobile or contract and the website is clear and easy to follow. There are no drawbacks… Read Full Review

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“Fast delivery, no hassles”

Written on: 25/12/2014 by arcallah (2 reviews written)

Entire process was online, phone connected and working out of the box. No issues at all and all the information I needed was available. Fairly easy to browse phones and within each phone section, you can see a breakdown of the tariffs available for the device. Cheaper than buying directly from the supplier and cheaper than other competitors I found online. Also consistently showed up as top response on USwitch, which is where I initially found the deal in the first place. Love the phone (LG… Read Full Review

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“got me the phone i wanted but i had to sort upgrade out”

Written on: 25/12/2014 by bubbafurn (1 review written)

I wanted to upgrade from orange to 4gee but wanted an lg g3 with no upfront cost. Found the deal i wanted through this company....everything seemed fine....but when it came to complete the upgrade they sent me an email saying they couldn't port over the number so told me i had to sort it out with network. Due to them doing this i had to waste time speaking to orange and ee and now have to pay 2 contracts for the next 25 days or so as they look at it as a new contract and NOT an upgrade.i… Read Full Review

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“I had O2 network. I find EE network is poor signal...”

Written on: 25/12/2014 by cqCannon313 (1 review written)

I had O2 network. I find EE network is poor signal where I work. It was saying the best network I don't think so.... The mobile direct is great service, delivery fast too. Keep up good work. Just order for my wife new phone… Read Full Review

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“Quick, Easy, Cheap”

Written on: 25/12/2014 by 16Fitzgerald (1 review written)

Title says it all. Only gripe is lack of communication when waiting for provider to confirm when credit checks will be complete and when they will send the phone. Otherwise, his service, very good prices… Read Full Review

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“Excellent customer service”

Written on: 25/12/2014

Very happy with the service. The operator was extremely knowlegeable of the item and patient. I found applying for the item on line not customer friendly. Tried a few times before purchasing the item by calling in… Read Full Review

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“Best deal ever”

Written on: 25/12/2014 by Jorden171 (1 review written)

No hassle, they try to personalise the deal to what is best suited to the customer by having variety of deals on a phone. It took nearly 2 days to deliver which is good and parcel was wrapped nicely… Read Full Review

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“awesome service”

Written on: 25/12/2014

very informative, efficient and superb delivery service… Read Full Review

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“better than the network provider”

Written on: 24/12/2014 by sssflyer (1 review written)

Quick delivery of the phone I wanted, deal better than T mobile own offers cash back a real sweetner unlimited data was just what I wanted first class service at very attractive price no more to say highly recommended … Read Full Review

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“what we wanted”

Written on: 24/12/2014 by DSMITH1988 (1 review written)

The best prices are here but I hate the stupid cashback. It's a special offer that wants you to scan your bill and send it back to them even tho I'm sure that they already have it and fill in details about it to get your money back. Stupid.... … Read Full Review

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“Fife stars is not enough ”

Written on: 24/12/2014 by Liro (1 review written)

I recommend upgrading contract here. I get bet deal on the market and trust me, I spend hours and hours looking for best deal. Transaction goes smooth, transferring old number no new contract within the same network (T-Mobile) was done without any problems. New Galaxy S5 handset was delivered in perfect time. We also have another contract bought here a year ago and I am very, very happy. Money for Cashback is payed back to my account without any problems. SUPER SERVICE. Thank you… Read Full Review

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“A Great service”

Written on: 24/12/2014 by Ellis247 (1 review written)

My phone came very promptly once I had ordered it online. I felt the website was quick and easy to use. I would definately recommend mobile phones direct for great deals and a fantastic service… Read Full Review

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“Great service fast delivery ”

Written on: 23/12/2014 by Donahueyo218 (1 review written)

Easy website to use great deals will use again… Read Full Review

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“Fast, informative and a fantastic service”

Written on: 23/12/2014 by Galbraithxb446 (1 review written)

Amazing - monthly EE deal found through mobilephonesdirect that was not available anywhere else. Easy to create an account and fill in the information required. Informative - Account showed progress of the order, FAQs provided many answers to the questions I had. Once sent, the tracking information was emailed. Fast - THe phone arrived one working day after the order was placed with the SIM activated. What more could be asked. Thank you :0)… Read Full Review

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“Fast, informative and a fantastic service”

Written on: 23/12/2014 by Galbraithxb446 (1 review written)

Amazing - monthly EE deal found through mobilephonesdirect that was not available anywhere else. Easy to create an account and fill in the information required. Informative - Account showed progress of the order, FAQs provided many answers to the questions I had. Once sent, the tracking information was emailed. Fast - THe phone arrived one working day after the order was placed with the SIM activated. What more could be asked. Thank you :0)… Read Full Review

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“outstanding service, easy and painless”

Written on: 23/12/2014 by tencher (1 review written)

Outstanding service from start to finish. Having used other mobile phone companies this was refreshing easy. Excellent advice evcellent phone with a prompt delivery. Well done mobile phones direct!… Read Full Review

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“Good value, easy process”

Written on: 23/12/2014

We purchased our first few mobile phones from Mobile Phones Direct about 15 years ago when they had stores on the High Street. Their service was excellent and they made the process simple and transparent. I am pleased that the process has remained easy with our first purchase through their website. The deal was competitive and the phone arrived on time. Thank you. The cashback scheme sounded complicated but it looks as if it will be fine using the online forms… Read Full Review

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“Great service on the phone”

Written on: 23/12/2014 by Grewalski (2 reviews written)

Having originally trawled through the usual shops (Carphone Warehouse, O2, Vodafone etc) I looked online and Money Supermarket pointed me to Mobile Phones Direct. They had the best deals but I was a little wary of buying a phone for my son from a company I had never used. I actually phoned up to ask a question about using the existing mobile phone number and the guy on the line was so helpful. No hard sell. Very polite and extremely helpful. He did the transaction there and then. The phone… Read Full Review

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“Great service”

Written on: 23/12/2014

The website was very easy to navigate and compare phones to make my final selection. Placed the order and set up my account easily. All the information I needed was there regarding how to claim cash back. Phone then arrived when expected. I was kept informed of the parcel's progress. Connecting to network was smooth. Follow up emails from mobiles direct were quick to answer. Overall excellent service and would use again. No negative experiences… Read Full Review

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