Mobile Phones Direct Reviews - www.mobilephonesdirect.co.uk

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Latest Reviews

“Terrible Service. Will never use again”

Written on: 27/11/2014 by dxHickman123 (1 review written)

Took them 5 weeks to concede that they did not have my phone (despite constantly promising imminent delivery) and then a further 2 weeks to deliver a different handset from the one I originally ordered. They then started charging me more for my line rental than agreed and took me a further 6 weeks to get a refund. How much did they offer me for 3 months of calling (often holding for 20-30 minutes) and many emails as compensation for my inconvenience? £21, pathetic. Once they have your order… Read Full Review

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“Right phone, right price, right time”

Written on: 25/11/2014 by NickRoots (1 review written)

The review says is all. Wanted to upgrade but current provider O2 couldn't match the deal.Phone ordered one day, delivered the next all connected ready to go… Read Full Review

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“Great price but service could be better”

Written on: 24/11/2014 by Hoover330 (1 review written)

Bought a HTC One M8. Didn't get 5 stars because Mobile Phones Direct say they offer payment with American Express on their website yet don't actually accept it. Also they don't allow you to get it delivered to a different address, such as my work place, this creates a hassle of having to go and pick it up from the post office. However, they use Parcel Force who allowed me to pick up at my local post office rather than some other courier companies who have a 'local' depot over 40 miles away… Read Full Review

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“Top saler ++++++”

Written on: 24/11/2014 by KorbinTempleton (1 review written)

Very good service and price fantastic delivered on time I recommend to everyone… Read Full Review

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“Good way to buy”

Written on: 23/11/2014 by 68Coughlin (1 review written)

Hi it took 5 minutes to buy my new HTC ONE M8 This is the second time I have got a phone from phone direct and I think it's the best way know one trying to sell you Wot you don't want and next day delivery… Read Full Review

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“Great deal but small issue when ordering.”

Written on: 23/11/2014

Ordered a Xperia z3 compact as one of the 12 deals of Christmas but when I got my confirmation email it said I had been charged for the phone. Called customer service on Monday morning and it was all sorted within 2 hours, and the money was refunded the next day. Phone arrived that same Monday too which was a nice surprise as it requested 4 days for delivery. All in all I'm happy with the deal, phone and service. Only reason for the 4 stars is because of the charging issue… Read Full Review

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“Nightmare company”

Written on: 23/11/2014

Initially couldn't fault the service, delivery excellent etc. I then had an issue and after 7 phone calls have not managed to get it resolved. The never email or phone you as promised. I would avoid at all costs. Worst service I've ever received… Read Full Review

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“Simply the best ”

Written on: 22/11/2014 by DanaO'Neil (1 review written)

Exellent service and great costumer support.......... Brilliant… Read Full Review

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“not the 1 day service as it said ”

Written on: 22/11/2014 by McFadden174 (1 review written)

Ordered phone on the Monday but didnt get until the Thursday, but everything else went smoothly .Would use again… Read Full Review

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“Happy”

Written on: 21/11/2014 by k8gal (1 review written)

Great price and service, speedy delivery, received phone day after ordering. Would recommend… Read Full Review

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“fast, no problem”

Written on: 21/11/2014 by O'Reillyve293 (1 review written)

Hi. Fast, easy, no problem transfer from 3 to EE. Recommend to anyone. I will definitely use this service again… Read Full Review

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“Could do better ... Much better”

Written on: 21/11/2014 by 283Burgess (1 review written)

Phone arrived. No Sim. Difficult to get through to customer services to solve. Always more than 10 in queue. Eventually got through. SIM received next day. Didn't work. Suspect first list SIM which went missing was matched to phone but second one wasn't and hence second one wouldn't work. Phoned repeatedly. Always more than 10 in queue. Ended up E mailing saying I wanted to cancel order. Rather than try and solve my problem they said ok send it all back. So I did and went elsewhere. Went to… Read Full Review

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“brilliant service thanks ”

Written on: 21/11/2014

Would like to recommend the service I have received and recommend to my friends thank you… Read Full Review

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“quick easy hassle free”

Written on: 21/11/2014 by 346Weaver (1 review written)

quick service,quick response when emailing,no problem so far… Read Full Review

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“Fast, cheap, satisfying ”

Written on: 21/11/2014 by Eugene210 (1 review written)

At first there was a minornproblemnwith my address when trying to buy online. But soon after I called the sales team and the order went through smoothly. It was an iphone6 64gb and initially it says the delivery time will be up to 11 days. But I received my phone on the security be morning after placing the order ! How amazing was that! And also the price was just unbeatable in the UK. So overall I was very satisfied and would definelty recommend MPD… Read Full Review

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“quick reliable trusted”

Written on: 21/11/2014 by Mikaylay498 (1 review written)

Phone arrived as planned no problems as all set up easy and good to go also free gift makes a really worthwhile offer... Would recommend to friends. And family… Read Full Review

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“Mobile Phones Direct First class service”

Written on: 21/11/2014 by Riley383 (1 review written)

From start to finish of my order first class service,always kept up to date by Email how my order was being processed would certainly recommend to other people well done Mobile phones Direct keep up the good service… Read Full Review

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“As expected, but device wasn't delivered the next day”

Written on: 21/11/2014 by SullivanCochrane (1 review written)

Phone is great, as expected. EE network join was perfectly easy, phone worked straight away, no worries. Note though, the device was ordered well many hours before the daily deadline for guaranteed next day delivery however was not delivered for 2 days. Not the end of the world for me, but bear in mind if that is the deal clincher!… Read Full Review

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“Great price next day delivery couldn't expect more”

Written on: 21/11/2014 by Wardrn491 (1 review written)

Enough said! Couldn't expect anymore even delivered within 36 hours!… Read Full Review

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“Fast and efficient service”

Written on: 21/11/2014 by Arielp489 (1 review written)

Had the best iphone 6 deals that I could find so have recommended mobilephonesdirect to several colleagues who are looking to buy a mobile phone for Christmas presents… Read Full Review

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