Written on: 01/03/2013
i just got my new snowboard boots from this website! Exactly what I ordered! Also arrived a day early! Love this website!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (read more)
Written on: 13/12/2012
i understand that their prices SEEM fair. but if you search a bit you'll see that they really aren't anything special, not to mention that the product is either outdated or flawed. I have recently received some merchandise from them as a gift. trying to exchange anything was a disaster. they as for the original shipping price even though it was under their free shipping policy, then they ask you pay the shipping back to them as well as the new product, and then they also charge you 15%... (read more)
Written on: 06/12/2012 by Guest12345678906969696969696696969
I have no idea what you guys are complaint about. I ordered a snowboard from these guys and they emediatly sent me an email saying that my order went through and that I could track my order so I could know where it is 24/7. And when my board arrived it was in excellent condition no scratches or scuffs of any kind and I didn't have to pay shipping or pay sales tax. I would recommend this site for everyone. And when I first read these reviews I was really scarfed because I had already ordered... (read more)
Written on: 16/11/2012 by lovesnowcassie
i ordered a snow board package for 164 dollars and on another site it was over double that. John helped me over the phone pick out the perfect package size. i will for sure do all my Christmas shopping at boardsforless. fast shipping and great stuff!!! (read more)
Written on: 10/05/2012 by tvanrik (1 review written)
First they sent me a board with a core defect that was completely unusable. I sent an email and the photos they requested but they failed to respond to me next five emails. Finally, they sent me an email saying that my emails had gone to their spam. They sent me the stuff to return the board and promised me a refund. Well I sent the board back months ago and STILL NO REFUND and no response to my emails about my refund. DON'T BUY FROM THESE CROOKS!!! (read more)
Written on: 17/04/2012
BUYER BEWARE! all I wanted was to buy a tennis racquet and I got stuck with a $15 restocking fee and that was almost 45 days after I placed my order. I should have just called paypal and dispute the charge. They don't answer their emails or phone. This guys took me for a ride! (read more)
Written on: 11/03/2012
I purchased from this "store" after finding their price to be the cheapest for a certain tennis racquet. The only problem is, I didn't receive a tennis racquet; I received a cheap imitation made out of PVC. I wanted to scream at the sales staff over the phone, but apparently this company doesn't have the habit of answering their calls. I had no choice but to accept the fact that I just threw away $130 to a fraudulent company that sells garbage. If they don't answer the phone, I will be... (read more)
Written on: 14/02/2012 by joetyf
Well I guess I got lucky. I got Bindings, Boots, Goggles, and a Board. After I bought I realized I never even checked the reviews on this website. So I came here and almost crapped myself from how bad the reviews were. At this point I thought I got screwed over, but after 2 more days of waiting my stuff finally came and damn was I relieved everything was in great condition and all was said to be as on the website. I love my new stuff but from reading the other reviews I would stay away from... (read more)
Written on: 19/12/2011 by madsherry
As with all the other reviews, full mailbox and no answer to emails. The only time they called is when I said in an email subject line "disputing charge". He called from a private # and told me he would ship next day. 4 days later still not shipped. The only thing they did promptly was charge my credit card. Wish I would've read reviews before he started jerking me around! I then ordered boards/bindings from djsboardsports. I received my boards the NEXT day, didn't even have a chance... (read more)
Written on: 16/12/2011 by blizzak
Iam angry!!!!!!!!!!!!!!! I purchased a board package for my sons birthday and the board and bindings are defective after several email atempts with no responce and a telephone # thats no longer in service I relize I got Screwed!!!!! Save your time and money and DO NOT BUY FROM THIS RIP OFF COMPANY!!!! (read more)
Written on: 14/12/2011 by snowshreder48 (1 review written)
Total scam. Stay away from these guys. I ordered a Burton snowboard bag from boardsforless and the sent me a Lamar bag instead. When I went to their website to get their customer service number I found out they don't have one. You have to email them. I have emailed them several times and they have never responded. Total bait and switch. Save yoursellf the grief and shop somewhere else. These guys are scammers. (read more)
Written on: 16/10/2011
I 'purchased' a snowboard package from boardsforless from Australia. I was unsure if they shipped there, and how much shipping would cost. On their 'about' section of the website it clearly stated that for international orders they would send you a quote for shipping on placing your order, and wait for you to confirm before going ahead with the order. When the order was processed STRAIGHT AWAY and I was charged $300 for shipping (twice the estimated amount they put on their about section) I... (read more)
Written on: 09/09/2011 by canuck63 (1 review written)
They advertised for sale a demo Wilson BLX Tour tennis racquet with no strings. After receiving the racquet and then having it strung (a cost of $43 investment) it became clear that the racquet was defective as the strings were crooked. On closer inspection it was also a fake racquet (the weighting was waaaaay off). Argh! I requested that they refund for the strings as well as the racquet, they were evasive ans slow in communicating, and totally unapologetic. In the end I was out $56... (read more)
Written on: 17/04/2011
They sell junk! Items discribed do not match what you get. Can't get my money back. Don't buy from them!!! (read more)
Written on: 28/03/2011
Do not buy Wilson tennis racquets from Boards for Less, they are Fake. As in counterfeit, as in duplicates as in a scam. Once more I'm sure Boards for less knows this. They sell them as demos, when they have never even been strung, they not the size that they advertise and they are cheap imitations. (read more)
Written on: 12/03/2011
I am an attorney licensed to practice law in Virginia. I am getting involved because they shipped me the wrong board and I am having trouble getting it right with them - and then I read these horrible reviews. If all of this is true then some people are being defrauded. Those who paid for products and received nothing should know that most states have criminal laws that this would violate. In Virginia, for example, you would send the company a certified mail demand for the return of your... (read more)
Written on: 02/03/2011
I ordered my daughter a snowboard package. They have EXCELLENT prices. Once I placed the order, I surfed the net and saw some reviews on boardsforless. I panicked because of the reviews. I called but the voicemail is full (just like what was on the reviews, so I left an email. I received a response to my email and calls within the hour. I told them my concern about the reviews and John mentioned that their board prices are so competitive so they have so much customers & they weren't able to... (read more)
Written on: 26/02/2011
ordered from this company got everything reasonable fast .got exactly what i wanted and no problems with any of it would order from this company again (read more)
Written on: 24/02/2011
I found a 3 piece snowboard, boots, and bindings set brand new for $250! So I ordered the package and asked to speak with a representative about the boot sizing. 3 days later a rep John called and I was unable to speak at that time so I asked for a number to call back and he said he would call back in 30 min. I didn't get a call back until 3 hours later when I was unavailable again. I sent numerous e-mails regarding my order and about a week later Brittney responded to my e-mails and... (read more)
Written on: 13/02/2011
Well compare with the other reviews i was pretty scared after i ordered it and wouldnt get my board but then i had to think about it... and it is only a 4 people or less company and they probably dont have time to get back with everyones calls and emails. they sent a message with my boots outa stock, so they suggest 2 differnet boots for extra cost, sadly i didnt have enough money on my card so i couldnt afford them, but they were nice enough to give it to me for no extra cost. (read more)
Written on: 07/02/2011
This is the WORST company I have ever dealt with... My suggestion is to read all the reviews below. I have all the same problems as all the reviews. Of course now, can't get a hold of the company either by phone or email.. will never purchase from this company and will let everyone I know about this.. (read more)
Written on: 24/01/2011
JUST FILED A COMPLAINT WITH THE BBB IN SAN DIEGO AND CALLED MY CREDIT CARD COMPANY TO STOP PAYMENT... EVERYONE WHO GOT SCAMMED BY THIS COMPANY PLEASE DO THE SAME.
Ordered from them and nothing came. They took my 200.00 bucks and gave me NOTHING in return - I have chalked this up as a lesson learned, if a deal sounds too good to be true on the internet, it really is. My order was placed over a month ago, and no good received. Calling their customer service line results in a "full inbox"... (read more)
Written on: 21/01/2011
Has anyone looked at the contact information on this company's website? I find this hysterically infuriating.
"BOARDSFORLESS.COM (NOT A STORE/SORRY NO PICK UPS!
21230 QUESTHAVEN ROAD (SUITE 100)
ELFIN FOREST,CA 92029 (SHIPPING ADDY ONLY)
1-760-752-0060(ORDER LINE ONLY)
WE ARE SORRY BUT WE CAN NOT DUE PICK UPS DUE TO INSURANCE REGULATIONS"
Where do I start? Okay, They say on the site that this place is "Not a Store",... (read more)
Written on: 20/01/2011
To everyone that has had a frustrating experience with Boards for Less...I just finished filing a complaint with the Better Business Bureau...it was very simple and only took about 15 minutes on their website. Maybe if each one of us files a complaint with the BBB they might take some action against Boards for Less and something might get done. Just thought it might be worth a try... (read more)
Written on: 18/01/2011
First, to guys from boardsforless: if you are reading this, respond ASAP and do something about the wrong items. Seriously, if you do, I'll post a positive review. If not - my bank has already been notified that a claim will be filed and assured me that it'll be taken care of.
Now, the ACTUAL REVIEW: ordered from boardsforless.com on Friday morning; snowboard, boots, bindings, two helmets, two padded shorts, two pairs of gloves, goggles, bag... Found the previous customers' reviews a... (read more)
Written on: 15/01/2011
This site is horrible! Took my money and I am still awaiting a product. Does anyone know how I would go about filing a police complaint against them or who to conact? Email me at email@example.com if u have any info that can help me. Thanks so much . (read more)
Written on: 11/01/2011
************ read all these reviews before you even think about a purchase with boardsforless.com (aka "matrix boards for less"... changed the company name... i wonder why!?!). or you can simply googlemap the supplied address of the company (straight off their site):
21230 QUESTHAVEN ROAD ELFIN FOREST,CA 92029
you will instantly realize you will never see your money again when googlemaps sends you to an empty plot of land in the middle of escondito, ca.
like all the other chumps on this... (read more)
Written on: 08/01/2011
I ordered 10 days before Christmas. Like most of you Christmas gift for child. Still hasn't arrived, mailbox full, don't return emails.
I'm filing complaint with bank, BBB, secretary of state, police, and anyone else I can think of.
As a single parent, this was the only gift my child was going to get this Christmas. (read more)
Written on: 04/01/2011
I have had the same issues as other posters, only I guess I'm lucky that my daugther actually received her board. Her boots were the wroing size, and the bindings didn't come with the hardware to attach it to the board. Numerous emails have been ignored - and calling their 800 number is a joke since their voicemail is always full. Wished I would have checked them about before I ordered from them. (read more)
Written on: 31/12/2010
BOARDS FOR LESS took our money and we NEVER received what we ordered.
We tried to reach them by e-mail and by phone and could not
receive any response. They took our money that day and it
has been a month now. Because of what they did we thought that it still might arrive and our son would get a Snow Board, Bindings and the
Boots that we ordered for his Christmas present but surprise NOTHING
came. That really sucked to say the least. I would NEVER go to
BOARDS FOR LESS!!!!
PS THEY WOULD... (read more)
Written on: 30/12/2010
I liked the price and delivery time. I received my items on time and everything fit fine. My brother-in-law also ordered the same package and his boots didn't fit. He ordered over a month ago and sent his boots back. He's still waiting and they seldom answer his calls or return e-mails. My boot rubber sole ripped apart the first day. I love the boots very nice, but absolutely no response once I e-mailed them about my problem...I'm just going to live with the small defect. I like my board and... (read more)
Written on: 28/12/2010
I ordered a snowboard and bindings on Dec 12/2010 for my 10 year old for christmas. Needless to say i didnt get the merchandise and they were quick to take my payment within 1 day. They have no email response and the voicemail is always full. Please do not buy from this company. It is a complete waste of money and time. I tried to give them negative stars and hope that enough reviews(actual ones not the fake ones sprinkled in between the real ones) people realize they are a company that... (read more)
Written on: 27/12/2010
I ordered a board on December 12th, 2010 was suppose to ship out in 3-4 days needless to say I am still waiting on it to ship. I can't get a response from them at all, but they did charge my card as soon as I ordered. So, they have their money, but won't cough up my board. I would never recommend buying anything from this site. They suck worse than anyone I have ever ordered from!!!!! (read more)
Written on: 23/12/2010
These people are horrible! I hope their lives get ruined because we are very low class people who wanted to enjoy this awesome winter in Minnesota, and they completely ripped us off! A-HOLES! (read more)
Written on: 23/12/2010 by jblake30 (1 review written)
Ordered a Snowboard and Bindings. They took my money from my account right away and then sent me an email that the items are out of stock. I have sent them numerous emails and tired to call but I get no response. They have yet to refund my money and I have not heard aother word. I did report them and fild a complaint with my bank. I do believe this is a scam. The positive reviews are most likly fake reviews that these people are posting. Do not order from this company. I won't stop till I... (read more)
Written on: 22/12/2010
I echo the complaints by the other posters. They take your money and send you and email, but nothing after that. Voicemail is always full, so you can't leave a message. They do not respond to your emails.
based just outside San Diego. I have complained to the San Diego BBB, who advised me to file a police complaint, which I will be doing.
Should have read reviews before ordering. Hope this review will help others avoid my fate. (read more)
Written on: 20/12/2010
This company ruined my kids Christmas !!!!!!!!They won't reply or call baCk even after I've sent them numerous messages to tell them they are ruining Christmas for my kids and I'm very dissapointed that amazon has a link to this company on their web page. If I could have rated this company without a star that's what they would have gotten.I hope the owners of this company realize how many kids Christmases they have ruined (read more)
Written on: 19/12/2010
I ordered two snowboards for my kids for Christmass they sent me an invoice and charged my credit card I waited ten days and never received any shipping or tracking number called company several times and the mailbox is full sent several E-Mails with no answer. Company is a total scam stay away they will take your money and never contact you again (read more)
Written on: 19/12/2010
This company is awful. I was suppose to have my sons snowboard packages in three days which would have made it December 12 it's the 20th and I'm still waiting. I don't have alot of money and this was suppose to be
My kids main Christmas gift. I call and
Machine is full u can't leave a message and no response
E-mail. Even after i told them how important this Is. They took my money but I have nothing (read more)
Written on: 17/12/2010
Ordered 2 kids snowboard packages 2 weeks before Christmas. I did get a confirmation email of my order that said I would get tracking info within 48 hours. 1 day later my credit card was charged for the whole amount, therefore I assumed it must have been shipped since companies normally don't charge you until the product is shipped. After 10 days, I still don't have any tracking info!! Today I called FedEx and gave them my address and FedEx said they have no packages in their system... (read more)
Written on: 16/12/2010
my 15 year son order 2 snowboards, with expedited shipping, and didn't check the shipping charge, $150, how crazy is that!!!! do not order from, them ever, pay the extra money, and get it from somewhere else. I am contacting sports illustrated, and a tv network as to what a fraud they are, and i work for ups, and there is no way the shipping is that much, they have trippled it, and for what reason i don't know, i'm a single mother of 3 and they are ripping people off because it's the holiday
Written on: 15/12/2010
I ordered the item and a few days later they said it was out of stock and I would be refunded. I just spoke to my bank and the refund is pending and should clear my account within 3-5 days.
Written on: 14/12/2010
I could NOT be more disappointed! I ordered two women's snowboard packages on 12/6 and STILL have not received any response nor have I been able to get a hold of them via email or by phone. I just put in a dispute and a claim with paypal to cancel the transaction. This company is a FRAUD!!!
On a lighter note, my husband found a great company out of Sacramento - Snowsportsforless.com We did some research to make sure they were reputiable and my husband actually called them and got a live... (read more)
Written on: 14/12/2010
Okay, I'm beginning to see what others are saying. I placed an order, got a confirmation, but now I'm stuck waiting for the shipping/tracking info. So far BoardsForLess have been completely unresponsive AND, it's starting to bother me!!!
All, I can say is "they better deliver the goods" OR "sh!t will hit the fan!"
Written on: 10/12/2010
i wish i would have read the reviews first. their not very business like.i ordered my sons christmas from them,and i have not heard a word from them since.i am working with my credit union right now to have my money credited back. if anyone wants a snowboard from them i strongly advise not to order from them.thanks everyone who works at boardsforless for my sons christmas present. im so thankful for the honesty of your company.how is it if im not happy with the service i have to give them... (read more)
Written on: 09/12/2010
In my view Boardsforless is a complete sham. My order arrived late and was not what I wanted. When I sent the items back for an exchange I never heard back from them. They took my money and the merchandise back and I they would not return e-mails or phone calls. Big Risk doing business with them!!!! (read more)
Written on: 09/12/2010 by mindbndr (1 review written)
Placed the order online and paid with Paypal and didn't realize paypal had an oldemail address so i received no order comfimation or tracking #, or anything. So I emailed boardsforless and received no response, then I called and their mailbox is full and no one answers. so I look at reviews online and about sh*t myself. I figured I just wasted my money and got ripped off. Worried, I made a claim with paypal but to my suprise I received a delivery notice not more than 30 mintes after... (read more)
Written on: 06/12/2010
DO NOT USE WWW.BOARDSFORLESS.COM!!!! These people charge your card your account instantly and then do not ship anything or offer any service. I am yet to see my snowboard, binding and boots package that I ordered. I have made multiple emails and phone calls to this company - none of which have been returned. These people are a joke and should be put behind bars for scamming people like they do!!!!
Hopefully the fraud department of the FBI have more luck then I have after I reported them... (read more)
Written on: 06/12/2010
DO NOT ORDER FROM THIS COMPANY!!! If I could select negative stars during this review process I would. This doesn't even deserve one star. I made the mistake of placing an order with them just recently. The money was taken from my account within hours of the purchase, however, the items ordered haven't even been shipped. I have emailed them and they are not quick to respond to emails either... they are only quick to take your money. I do not recommend AT ALL!!! (read more)
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