Avon www.avonshop.co.uk Reviews

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1 stars
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Average Ratings for Avon www.avonshop.co.uk

  • Customer Service1 stars
  • Quality of website1 stars
  • Value for Money3 stars
  • Overall rating1 stars

1 Review For Avon www.avonshop.co.uk

  • Guest 26th Oct 2009

    Reviewer rating: 1 stars


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    I ordered some stuff through a Avon Representative, and whilst the stuff I ordered was good, it wasn't fantastic. A few days ago i got a message from the avon rep asking me if I wanted the new brochure. I didn't reply as I was quite busy and thought I look into it a bit later. Less than two days later I received a message from the same avon rep saying "Thanks for replying to my message, a simple no thanks would have sufficed, you didn't have to get into a conversation!"

    To say I was shocked and disgusted says the least! I contacted Avon head office and forwarded them a copy of the messages and informed the avon rep that I had forwarded her "Delightful message to head office" only to get a message back saying "Whatever!!"

    Then an hour later another one saying "I'll just tell them you are a petty individual who has got into a huff as I have been trying to drum up business!"

    I then received an email from Avon head office stating that as Avon Representatives are self employed they are unable to get involved in the running of their business but they will forward my complaint to the area manager for their attention.

    Avon are absolutley disgusting in their customer service. I have worked in customer service and sales all my life and I have never experienced such a low level of customer services from a company in all my life!

    I will never use Avon again! Nor would I ever recommend them to anyone. You are better off going to a proper shop such as Boots if you want good service.