Appliance City Reviews - www.appliancecity.co.uk

★★★★★
4.9 / 5
98.8% of users recommend this
  • Customer Service

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  • Value For Money

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Latest Reviews

★★★★★

“Fantastic service”

Written on: 31/01/2015

We live in a slightly difficult location Our house is a walk from where we park I recieved a courtesy call 30 minutes in advance and sure enough the guys turned up (IF/POB Van 26 ) Great guys with excellent customer service The walk 'was not a problem' Their thoughtfulness and consideration to my home, carpets etc was fantastic Delivery drivers are the last impression we have as a customer They left me extremely pleased with a fantastic product Great representation of the company and strong… Read Full Review

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★☆☆☆☆

“Poor customer service”

Written on: 30/01/2015 by Shimano2 (1 review written)

I purchased a range cooker 5 months ago and I am still trying to get an issue resolved. I have not found the staff here very helpful in liaising with the manufacturer to get the problem resolved.I am having to make all the phone callsand do the chasing myself and geting nowhere fast!. I have even written to the MD and got a bog standard reply after I had rung again to be told I was not a priority. Not good customer service! I have purchased many products from here over the years but after… Read Full Review

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★★★★★

“Excellent service”

Written on: 30/01/2015 by Alyviai67 (1 review written)

Purchased a wine cooler from very easy to use website, cheaper than other sites too! Good choice of delivery dates & email received the day before to confirm delivery. Arrived within hours stated. Delivery guys very polite & efficient (DM & IE) Van 26. No damage to property & all packaging & old appliance removed. Very pleased with the service, would recommend & use again… Read Full Review

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★★★★★

“Great service once again! ”

Written on: 30/01/2015 by Mercala (1 review written)

Once again we used appliance city for our new range cooker. Service at the showroom was efficient and our cooker was bought and paid for within 20 mins! Delivery today was as promised although there were scratches on the hob. This was immediately rectified by the 2 delivery men ( S.S and J.G ) and a replacement was delivered within 3 hours. Great lads who were so carefull in bringing the cooker into our house. A breath of fresh air having such nice lads delivering ! Thanks once again !… Read Full Review

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★★★★★

“Great price, professional service and highly recommended”

Written on: 30/01/2015 by sunjos44 (4 reviews written)

Bought an LG American Style fridge freezer from Appliance City. I researched the item and the best price came up on Appliance City. I took into consideration free delivery, the cost for removing my old appliance and the additional cost for delivering direct into my kitchen - most free delivery is only into the hallway of the property. So overall a very competitive price. Booked delivery through their website - you can see what delivery slots are available and can book accordingly. The appliance… Read Full Review

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★★★★★

“Smooth and Swift. Spot on!”

Written on: 29/01/2015

Ordered a dishwasher. Process from start to finish was very smooth. Good comms throughout, including from the delivery drivers S.D and S.S Van 25 who were very accommodating in our request to bring it in through a tight space. Excellent, friendly customer service. Would recommend. Nothing I can think of that I didn't like… Read Full Review

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★★★★★

“great service”

Written on: 29/01/2015 by sallykearns (1 review written)

The service was great from start to finish The man I dealt with was very knowledgeable and helpful, matching the best rates I has seen. Ref b +JG in van 23 kept us informed of time and date of delivery and delivered on time and was very helpful … Read Full Review

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★★★★★

“Samsung Dryer”

Written on: 29/01/2015 by NadiaBerry (1 review written)

Purchased Samsung DV70 dryer from Appliance City. Sales advice excellent, price lowest we could find online, delivery excellent. Could not fault the service… Read Full Review

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★★★★★

“Great service from start to finish ”

Written on: 29/01/2015 by Mitchellm404 (1 review written)

Had our range cooker and fridge freezer delivered today van 23 staff very helpful highly recommended company from start to finish really please with service… Read Full Review

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★★★★★

“Excellent Service.”

Written on: 29/01/2015 by Leonc422 (1 review written)

Excellent service. Items ordered from the showroom in November. No problems holding them till delivery was required at of Jan. Delivered by PW/POB Van 21 who were both very pleasant and respectful of the property with no damage to either the items or the property… Read Full Review

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★★★★☆

“Order and Delivery”

Written on: 28/01/2015 by Vines (1 review written)

I ordered a Smeg oven and received an aknowledgement however there was a slight blip as the order wasn't processed in the time frame stated. I telephoned to enquire as to the progress of my order... the service I received was excellent, transparent and apologetic for the oversight. The progress of the order since has been seamless and efficient, I was given a date and suitably convenient time for the delivery. This was further confirmed by email and text with a contact number for the… Read Full Review

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★★★★★

“service and delivery”

Written on: 28/01/2015 by Maisie2011 (1 review written)

Euan Andrews was fantastic on the phone, his help and advice was brilliant. The delivery was bang on time the ref POB + PW on Van 21 were friendly and extremely helpful can't fault them at all. overall I would certainly recommend you to friends and family without hesitation. An excellent job all round… Read Full Review

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★★★★★

“Great Service”

Written on: 28/01/2015 by lucy0764 (1 review written)

Very efficient, excellent communication and service. Delivery men very pleasant and polite MM & JC… Read Full Review

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★★★★★

“Cheapest and Best”

Written on: 28/01/2015 by 1978Dixon (1 review written)

Ordering process over the phone was simple and efficient. Price was good and service outstanding at point of sale. This was continued in their two man delivery van 23 B and JG who were friendly, helpful and organised. Would recommend highly this company. Staff are fab!… Read Full Review

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★★★★★

“Effortless purchase, seamless service”

Written on: 28/01/2015 by Gomez454 (1 review written)

From the moment I picked-up the phone to place an order, I experienced excellent customer service. The person who took my order was friendly, professional and efficient. After ordering, ,the communication was superb with regular email updates to let me know how my order was progressing and to let me check the details. My items arrived today care of two lovely, friendly drivers(I.E and D.V on Van 24). They were polite, helpful and took time to check the items with me. Every member of staff I… Read Full Review

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★★★★★

“Great Value & Service”

Written on: 28/01/2015 by OliveRooney281 (1 review written)

Great value & service I will be shopping with them again… Read Full Review

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★★★★★

“Delivery men charm”

Written on: 28/01/2015

Very efficient service. I got a call before they came. I liked their concern that I was happy with where they placed the goods.van 23 Dm and Bg… Read Full Review

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★★★★★

“Initially requested quote online, which arrived...”

Written on: 28/01/2015

Initially requested quote online, which arrived immediately and in a straightforward format. Prices for range cooker and American style fridge freezer most competitive. Confirmed order by phone, delivery confirmed immediately. Call evening before to confirm delivery time and received text on day to confirm time. All very professional… Read Full Review

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★★★★★

“First time but not the last”

Written on: 27/01/2015 by Paulthere (1 review written)

Went on line and bought a daewoo washing machine always a risk when using a new company . Do not fear excellent communication , service and delivery , will use again thanks… Read Full Review

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★★★★★

“Excellent price and service cant fault them highly...”

Written on: 27/01/2015 by KJP2007 (1 review written)

I ordered a Miele WDA100 washing machine on 16th Jan they advised it was not a stock item and might take 5 days to come in from Miele but they booked me a delivery slot anyway for 10 days later. The delivery date was confirmed and I was texted the day before with a 4 hr delivery window, driver phoned ahead of drop and were very pleasant and helpful. Had the best price I could find from Appliance City plus owed £75 back from Miele and cashback due via Quidco. You cannot go wrong with Miele its… Read Full Review

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