Appliance City Reviews - www.appliancecity.co.uk

★★★★★
4.9 / 5
4798
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Appliance City - www.appliancecity.co.uk - Ask a question now

Media Gallery for Appliance City - www.appliancecity.co.uk

Appliance City - www.appliancecity.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Very smooth operation ”

Written on: 13/09/2017 by Lancssmffies (1 review written)

Ordered a Leibherr GNP1913 freezer on line on Monday. Promised email arrived on time giving delivery slot between 9am and 1pm Wed. Van drivers rang at 8-40am to say they would arrive in 20 minutes. They knocked on the door at 9am prompt unwrapped the freezer outside taking away all the packaging into the van, positioned it and checked it, dealt with the paperwork, handed over the instruction manual and left my wife and I very happy. The freezer is now up and running and appears to be a very… Read Full Review

Report this review
★★★★★

“Great advice”

Written on: 11/09/2017 by ZechariahPope (1 review written)

Really helpful advice. Great delivery. Only slight niggle is that my contact details didnt get, it appears, to the right department as I had to phone up to confirm the delivery time, rather than being contacted. However, the delivery driver did check in with us to confirm the very early delivery was OK… Read Full Review

Report this review
★★★★★

“Amazing customer service, from placing order to delivery”

Written on: 23/08/2017 by happierbunny (1 review written)

Great customer service from inquiring about fridge/freezers to delivery. Would like to thank the person I dealt with for talking through the options, (great as a couple of moths ago for other orders) and Arran and Pob for the latter. I was the last on their list, yet they took the delivery in their stride, smiling while having to take off the doors of both my new and old fridge.... Thanks… Read Full Review

Report this review
★★★★★

“Delivery”

Written on: 10/08/2017

Having recently purchased a range cooker from this company, I would just like to compliment the delivery team Who duly phoned to advise on arrival time, unpacked the cooker removed the packaging and placed the cooker in the kitchen all with a friendly professional polite manner, wich is rare these days. Thank you … Read Full Review

Report this review
★★★★★

“Found this company by chance whilst looking for SMEG...”

Written on: 24/07/2017 by Humphriesti114 (1 review written)

Found this company by chance whilst looking for SMEG cookers. Service we revived from the person I dealt with in sales to the two guys on van 2 delivery was excellent. Everything was checked to see if glass in doors were OK. This company appears to be a family run company with focus on quality of both goods and service. There was nothing I could say negertive about this company… Read Full Review

Report this review
★★★★★

“Excellence indeed !”

Written on: 02/07/2017 by Morgan71 (1 review written)

Not often I write a review but .....we were totally satisfied with Appliance City from start to finish - our American Bosch Fridge/Freezer was the best price by far, and the delivery slot last week was exactly as promised with updates beforehand. The two delivery chaps were cheerful and helpful and took away the old appliance without any fuss in no time at all. Price was obviously the deciding factor but the service was first rate - can think of no negatives. Highly recommend… Read Full Review

Report this review
★★☆☆☆

“Cracked Lining on Daewoo Fridge Freezer”

Written on: 21/06/2017 by dtbowles (1 review written)

Great service from Appliance City until a fault occurs, especially after guarantee period. My Daewoo Fridge Freezer had internal cracks on lining at back of fridge in a semi hidden and protected area. I have never seen this fault in any fridge freezer before even after 20 years service so to find this after two years was more than disappointing especially as this was a £700 appliance. Basically Appliance City / Daewoo need a formal engineers report to provide some form of help. I am a… Read Full Review

Report this review
★★★★★

“efficient easy ordering”

Written on: 19/06/2017

I ordered four items, three of them large, they were all delivered together and as I ordered an American fridge/freezer I had to have the doors removed to get it into my kitchen, the delivery men were very efficient and helpfull, the whole delivery went without a hitch and I would recommend this company to anyone… Read Full Review

Report this review
★★★★★

“Brilliant”

Written on: 17/06/2017 by Hadassahf427 (1 review written)

Very happy for purchase the Fridge. The delivery guys make very good job. Thanks guys… Read Full Review

Report this review
★★★★★

“Anyone can sell cheap ”

Written on: 30/05/2017 by BrysonGibson (1 review written)

Anyone can sell cheap, but my measure is whether they can back it up with good service and although I've made several purchases from App City over the past 4 years I only discovered how good their after sales service was in the last 3 months. My first experience was when I had an issue with an appliance that broke down (under warranty) and the makers repair provider had taken over 4 weeks to get a spare - App City received my call for help and acted, I got offered a replacement from the maker… Read Full Review

Report this review
★★★★★

“Excellent customer support”

Written on: 20/05/2017

Have had problems with our fridge/freezer and the support we had from Appliance City has been excellent. The delivery people who brought out our replacement were very efficient and sorted everything out ( thanks P and W )… Read Full Review

Report this review
★★★★★

“Excellent service, fan delivery drivers!”

Written on: 12/05/2017 by AdeleD (1 review written)

Bought my new Belling range cooker from the Appliance City showroom. Excellent service from start to finish. Staff helpful and made the purchase hassle free. Delivery drivers (WA & MW) really professional and polite. Delivery was swift and easy!! Thanks… Read Full Review

Report this review
★★★★★

“Stunning Price and Brilliant delivery service”

Written on: 03/05/2017 by SueHind (1 review written)

We ordered 2 expensive items and trusted that they would be delivered promptly to a difficult access address with no damage The ordering process was excellent and they found exactly the items we wanted. The delivery service was excellent, put the items where I needed them, unpacked them, attached the handles to the fridge freezer and the items were spotless with no dinks I do recommend that all consider looking at this company as they definitely exceeded my epectations… Read Full Review

Report this review
★★★★★

“Hotpoint Integrated Washing Machine.”

Written on: 07/04/2017 by 1983Nicholson (1 review written)

Easy stress free purchase, good price, good back up information regarding the product purchased and delivery arrangements. The delivery guys (DF and HJ of team 4) were brilliant, polite, respectful and took great care in my home, faultless… Read Full Review

Report this review
★★★★★

“Friendly and helpful delivery men”

Written on: 30/03/2017 by SallyPh (1 review written)

Just received delivery of an American fridge, range cooker and cooker hood and what a fabulous friendly stress free experience! The delivery men they made the delivery so easy, they phoned ahead and arrived on time. We are in the middle of building work and they cheerfully worked around a tight space. Thank you - what a pleasure, they are a real asset to Appliance City! Their service would definitely encourage me to buy from Appliance City again… Read Full Review

Sandrajacobs's Response to SallyPh's Review

Written on: 07/04/2017

Took delivery. Was advised by the salesman that the washing machine would be delivered within 15 minutes and as expected they arrived on time. The other machine was taken away and the new one was unpacked whilst we looked for any damage. Both the delivery men were very cheerful and helpful and the whole experience was stress free. I definitely would consider buying from Appliance City in the future. Many thanks

Reply to this comment
Report this review Read 1 Comment
★★★★★

“Range cooker hood 110”

Written on: 19/03/2017 by stanleythehorse (1 review written)

Very good service on buying this item. delivery on time and the delivery guys was very helpful… Read Full Review

Report this review
★★★★★

“Faultless”

Written on: 17/03/2017 by BabyHuey (3 reviews written)

Van6/1/338508/Celestino Gomes If Carlsberg did deliveries ....! Great accurate and timely communication, Really Helpful Delivery man who helped unpack, check and bring all 3 items inside for me. Removed all packaging No hesitation recommending this company… Read Full Review

Report this review
★★★★★

“Kitchen appliances”

Written on: 17/03/2017 by 128Burgess (1 review written)

a great team very polite, helpful and the appliances were delivered in the time slot given… Read Full Review

Report this review
★★★★☆

“Delivered timely and efficiently”

Written on: 13/03/2017

Very happy with delivery. It was done in a timely manner and with due care to the property… Read Full Review

Report this review
★★★★★

“Hotpoint Washer Dryer”

Written on: 12/03/2017 by SteveC-Bushey (1 review written)

Fantastic range of goods at excellent prices. Very fast delivery and really helpful delivery drivers… Read Full Review

Report this review
overview