Suntransfers.com Reviews - www.suntransfers.com

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★★★★★
4.8 / 5
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  • Punctuality

  • Easy to find

  • Comfort of journey

  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Avoid Suntransfers”

Written on: 01/12/2016 by scantor145 (1 review written)

Please DON'T ever consider using Suntransfers. My wife and I were told to take a taxi in Barcelona because the driver didn't show up. I was told I would get a refund. Well, they credited my charge card for the original cost of the transfer. However, the difference between that cost and the taxi fare was wired to my bank. Well, the fee I had to pay the bank was more than the amount wired. They wouldn't even compensate me for the tip I gave the taxi driver. That's good business… Read Full Review

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★★★★☆

“Very good service, will use again your services in the...”

Written on: 01/12/2016 by Gracelyn41 (1 review written)

We reserved a private taxi to be taken till the hotel which was situated in the old town of Barcelona and the taxi couldn't go inside the old town and this we weren't told and we had to go walking and look for the hotel. If we were told that we would have taken the shuttle service .Anyhow thank you for your good service… Read Full Review

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★☆☆☆☆

“Shocking ”

Written on: 29/11/2016 by Antlittler (1 review written)

The diver our minibus was still drunk from the night before and threw our party off in the middle of nowhere so we had to get taxis to the resort. I have sent email after email with no reply so be careful… Read Full Review

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★★★★★

“Perfect experience”

Written on: 29/11/2016 by 328Gill (1 review written)

Easy last minute booking, perfect experience. Driver exactly where you said he would be, very courteous and friendly, helped with luggage, dropped off at the hotel door. Will definitely use whenever we come to Tenerife in future… Read Full Review

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★★★★★

“la caleta transfer”

Written on: 29/11/2016 by Allen328 (1 review written)

straightforward booking service , good price everything went smoothly . will definitely use this company again… Read Full Review

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★★☆☆☆

“no one at airport to meet us”

Written on: 27/11/2016 by ChristopherMills416 (1 review written)

when we arrived at the airport there was no one to meet us, we had to use another company to get to our hotel. No apology or reason given, extremely poor service, be careful if you use them, there are much better and reliable companies for transfers in Lanzarote… Read Full Review

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★★★★☆

“Reliable & Well Priced”

Written on: 26/11/2016 by Wendy9122 (1 review written)

We booked with this company to collect us from Heathrow Airport, the after 2 weeks, return us to Heathrow Airport and again, be collected at Milan Airport. There wasn't anyone waiting for us in Heathrow, so we got abit worried and in the end found a man waiting for us, but the sign he was holding was small and he wasn't in the line of people as you exit the Arrivals Area - he was to the side. His driving was through a lot of back roads and very fast, but we made it to our Euston apartment in… Read Full Review

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★★★★★

“Palma transfers by taxi”

Written on: 21/11/2016 by AldoCross (1 review written)

An excellent transport service,courteous helpful drivers… Read Full Review

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★★★★★

“Professional quality service”

Written on: 17/11/2016 by Caferocca (1 review written)

Driver was waiting for us holding a sign with my name. We boarded immediately and were driven to our hotel. Vehicle was hygienised and had a pleasant light scent . A very positive smooth experience. I highly recomend this transfer service… Read Full Review

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★★★★★

“Great service would recommend ”

Written on: 17/11/2016 by Johannaf366 (1 review written)

Great service would recommend… Read Full Review

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★★★★★

“Fab service ”

Written on: 17/11/2016 by Jaden235 (1 review written)

Great service, could not fault a thing. Perfect time keeping… Read Full Review

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★★★★★

“On Time, Polite,Value for Money”

Written on: 14/11/2016

Could not fault the service, will definitely use them again and recommend to others… Read Full Review

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★☆☆☆☆

“Absolutely terrible experience ”

Written on: 09/11/2016 by Wotajoke (1 review written)

We have used sun transfers before while visiting tenerife so decided to use them again on this holiday 28/10-8/11.Once we collected our bags we went to the meeting point and spotted our driver who was busy on her phone and kept waving us away until we pushed the paperwork under her nose this did the trick and we then got took to our hotel.When we were due to leave tinerife gardens we waited at reception from 10.30 our pickup being 10.45 when it didn't arrive we rang them and was told it was on… Read Full Review

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★☆☆☆☆

“We booked and paid for a car to take us from Barcelona...”

Written on: 06/11/2016 by Erikay430 (1 review written)

We booked and paid for a car to take us from Barcelona Airport to Sitges, including a baby seat. The car that came did not have a baby seat. The driver said he could still give us a lift. It is not only very dangerous to drive 25km without an appropriate baby seat, but it is also ilegal. We obviously refused to get in the car. So the car went without us. When we complained to Suntransfers, they simply said that the Terms and Conditions say "We will provide you with baby seats which you… Read Full Review

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Chepecinhos's Comment

Written on: 09/11/2016

In the end, after threatening the company with legal action and writing the review, the company has paid back the full amount.
It took over a year and several emails forwards and backwards.
Hopefully their terms and conditions will be amended, so no one else has to go through this painful and lengthy process again.

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★★★★★

“Excellent customer service”

Written on: 05/11/2016 by Debbiejh (1 review written)

Ease of booking, reasonably priced and prompt service made our journey to Marrakesh so simple. Would definitely recommend to anyone looking for airport transfers and will use them again the next time we travel… Read Full Review

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★★★★★

“Simply the best”

Written on: 05/11/2016 by AtticusGillespie1984 (1 review written)

Would definitely recommend… Read Full Review

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★★★★☆

“Prompt & comfortable ride”

Written on: 04/11/2016

We are a group of 12 passengers/tourists. We immediately saw the welcome sign upon our exit from the terminal. The usher escorted us to the waiting area for the mini vans. The 2 mini vans we requested arrived promptly upon our arrival. The drivers ( a male and a female) helped us in loading our pieces of luggage. When we were all seated inside the mini vans, they just drove us straight to our hotel. We did not even tell our drivers what hotel we were booked. I guess they were pre-informed by… Read Full Review

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★★★★☆

“Good service but spoilt by the driver asking for tip”

Written on: 04/11/2016 by Xzavierp180 (1 review written)

Driver asking for a tip twice when we reach the destination… Read Full Review

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★★★★★

“Fantastic ”

Written on: 04/11/2016 by yzDalton1967 (1 review written)

Fantastic service, cars on time, clean nice Mercedes Benz, would use again… Read Full Review

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★★★★★

“Reliable service”

Written on: 04/11/2016 by 387Cooper (1 review written)

Very impressive service, would use again… Read Full Review

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