BBC iPlayer - www.bbc.co.uk/iplayer Reviews

★★★☆☆
2.6 / 5
51.7% of users recommend this

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Latest Reviews

★☆☆☆☆

“Lost downloads monthly”

Written on: 13/05/2013 by Ewan535

I have an iphone, use iplayer daily on train. At least once a month all my downloads disappear. There is no fix and no bbc support. Just delete app and download programmes again. (read more)

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★☆☆☆☆

“BBC I Player”

Written on: 16/02/2013

Not a player. I have compared/used your competiors. I would have thought you had done the same. (read more)

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★★☆☆☆

“Useless customre service”

Written on: 19/08/2012 by arum_lily (1 review written)

On a regular basis I have to contact iPlayer as programmes have no download option. I`m used to that inefficiency but now iPlayer has lost all of my downloads & I am unable to download any programmes so it`s now totally useless. I have wasted hours trying to get it to work. Eventually at the bottom of so-called help page I found what sounded like the solution to my problem dated 24.7.12. Unfortunately their solution doesn`t work, it`s supposed to be a patch for those who have this problem... (read more)

Arum_Lily's Response to arum_lily's Review

Written on: 25/08/2012

To add to my previous review...
It`s now 25/8/12 & the `support` team still haven`t fixed the problem. They`ve directed me to instructions for finding the iplayer log. Totally useless instructions. I have to send them my log files. Go into Windows Explorer, select Tools - there is no Tools option just 4 libraries. I eventually found something in their instructions that I had to tick a box `show hidden files`. Then I had to try to find the log files. I found files in MY Documents library but not log files. I told them on their restrictive webform that the log files were no longer there because I tuned off iplayer when it wouldn`t work. It took them 2 days to come back & say they must be there. I just want to download & watch programmes not waste hours going through files on my laptop. I seem to be doing their job. THERE IS NO WORKING CUSTOMER SUPPORT. Be very, very careful when downloading programmes as you could lose them, you`ve downloaded serials or series you are stuck. I wish I could change my rating from 2 stars to none. If anyone can help me I.

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★☆☆☆☆

“Inconvenient streaming only.”

Written on: 22/03/2012 by BambooAsh

I used to love being able to download the program I wanted to catch up on and watch it on the way to work on my Nokia. Now, on an Android HTC phone, that isn't possible. Data streaming on 3G is not possible as the service is sketchy at best, and extremely expensive. I was looking forward to doing the same on my tablet, which only has WiFi. When I first bought my tablet last year, player wouldn't work on it. Now I can only stream the programs at home. What's the point? I have a big screen tv... (read more)

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★★★★☆

“BBC IPLayer”

Written on: 07/03/2012 by pam.pindar

Watched it for the very first time last week using my lap top to catch up on Inside Men. Great picture, good reception and I did not experience any difficulty with the picture or sound quality. Think it is great and will definitely use again.. (read more)

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★☆☆☆☆

“Just awful -Very disappointing ”

Written on: 12/07/2011 by SamJ81

Attempted on a number of occasions to watch programmes on my iPad, but they either fail to load or stop constantly and then restart from the beginning. Come on BBC try and get this working (read more)

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★☆☆☆☆

“Simply doesn't work!!!”

Written on: 24/06/2011 by Tiddlywink

lots of hype and no doubt lots of money went into this app but the fact is, it simply doesn't work. Have tried using it on iPad over my home broadband, in an assortment of hotels through their (paid for) wifi and via BT open zone. The app either fails to load the content of stumbles every few seconds making the programme impossible to view. Very disappointing, all I can say is I'm glad it didn't pay for this app but annoyed I've paid on more than one occasion for wifi access purely to use... (read more)

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★☆☆☆☆

“BBC iPlayer does not recognise that JavaScript is...”

Written on: 21/03/2011 by aress95 (1 review written)

BBC iPlayer does not recognise that JavaScript is enabled and will not play programs. They say there is an error in JavaScript but seem unable or unwilling to correct it.
Th concept is praiseworthy but the actual operation is abysmal, and the help system is labyrinthian and frustrating, (read more)

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★☆☆☆☆

“Very disappointed when I could not see Monday night's...”

Written on: 29/12/2010

Very disappointed when I could not see Monday night's Question Of Sport.If it is being repeated, when & where? (read more)

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★★★☆☆

“Great.... but only when it works ... absolutely...”

Written on: 21/10/2010

Great.... but only when it works ... absolutely infuriating stress generating "thing" with the most useless help centre ever.

T. (read more)

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★☆☆☆☆

“I have been using iPlayer for over a year to download...”

Written on: 29/09/2010 by adethebuilder (1 review written)

I have been using iPlayer for over a year to download TV programs which I then watch on my Sony MP3 player when I am (frequently) overseas. I have just upgraded my laptop to a Sony VAIO running Windows 7. The iPlayer will no longer work. It says I need to upgrade my Windows Media Player before I can download. When I follow the link to the Microsoft site to do the update it says the component cannot be updated! I have searched all the Blogs' etc and tried installing & uninstalling etc (I am... (read more)

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★★★★★

“Thanks to the BBC i player I never have to miss an...”

Written on: 17/08/2010

Thanks to the BBC i player I never have to miss an episode of Casualty or Holby City. Being a Mum I cannot always sit down to watch a programme at a set time and the BBC i player gives me this opportunity to catch up when I want to. You can stop and start the programme should you get any interruptions during the programme. You can adjust the volume and have a full screen view of the programme if you wish. I am sure there are many programmes I could watch if I were more of a tv fan. It is a... (read more)

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★★★★★

“This is a wonderful Service from Auntie Beeb. It helps...”

Written on: 18/01/2010

This is a wonderful Service from Auntie Beeb. It helps to cover cross over programmes which clash with each other. It also enables disemination in more detail than is possible on live Television. It enables one to catch up with missed programmes. The quality is superb. I love it and use it often. (read more)

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★★☆☆☆

“hy may name is tibor from hungary i lived in the UK in...”

Written on: 05/11/2009

hy may name is tibor from hungary i lived in the UK in the past 9 yers end i em loved bbc tv chanels bath now i can whats please help me thanks (read more)

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★★★★★

“This product was great because you can watch all of...”

Written on: 24/10/2009

This product was great because you can watch all of the things you have missed online within a week. I thoroughly enjoy it. (read more)

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★★★★☆

“ ”

Written on: 09/10/2009 by geevesie (1 review written)

(read more)

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★★★★★

“I have been using bbc iplayer now for around 9 months,...”

Written on: 23/04/2009

I have been using bbc iplayer now for around 9 months, whilst initially there were serious buffering issues these have now settled down and with the program downloads there is no problem, i have no issues with the content availability as i understand that unless the program is made by the bbc they do not own the license, and tbh the bbc programing is what i use it for. Overall why switch on your tv when everything you want from the bbc is available when you want it on iplayer (read more)

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★★★★★

“You see anything on BBC and CBBC on BBC iPlayer...”

Written on: 11/03/2009

You see anything on BBC and CBBC on BBC iPlayer www.bbc.co.uk/iplayer so it's great. It also keeps what your in the middle of so you can just click on it and doesn't take long to load. I love it. You can watch whatever you want when you want.I can watch whatever I like.It's great! (read more)

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★★★★★

“BBC iPlayer is a very good website ,easy to use with a...”

Written on: 20/02/2009 by vivcarmit

BBC iPlayer is a very good website ,easy to use with a wide and long length of access for viewing past programmes. Good quality produced. It's a shame that some programmes seem unavailable until quite some time after initial broadcast (read more)

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★★★☆☆

“iPlayer now has streaming video, so you can watch...”

Written on: 02/12/2008

iPlayer now has streaming video, so you can watch programmes live as they are broadcast. You can also listen to the radio.
Not all programmes are shown on iplayer - something to do with broadcast rights.
Generally a good thing to use. You can also watch TV on your iPhone using iPlayer.
Do not recommend BBC iPlayer. (read more)

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★★★★☆

“There wasn't enough explanation how to us it. Like you...”

Written on: 19/10/2008

There wasn't enough explanation how to us it. Like you can stop in the middle of watching or go back or forward.

OverallVery good as I don't always remember to video the item I wanted and it is ok now as it is on iplayer. But it would be better if things were on for 2 weeks rather than 1. I do recommend bbc.co.uk/iplayer but think it could be greatly improved. (read more)

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★★★★☆

“All the bbc best programs avalible to watch on demand. ”

Written on: 01/10/2008 by jukesears

All the bbc best programs avalible to watch on demand.
Overall I find the Iplayer to be a very handy media tool, one great advantave is TIME! This inable you to watch it in your own ledger, good selectin on programs... I see this as the future of TV. Well recommend BBC iPlayer.co.uk (read more)

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★★★★☆

“I used the iPlayer to catch up with TV whilst living...”

Written on: 22/09/2008 by Julie316 (40 reviews written)

I used the iPlayer to catch up with TV whilst living in a university halls of residence with a really fast internet connection, so all of the programmes ran smoothly. However, my home broadband connection is a bit too slow and the programme stops every couple of minutes.
When they first launched the iPlayer, it was much easier to navigate than it is now. The home page is really crowded, but it is fairly easy to find what you're looking for. (read more)

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★☆☆☆☆

“A good idea in principle let down by the site in my...”

Written on: 09/09/2008 by doclee

A good idea in principle let down by the site in my opinion. I had to e-mail a request for directions to find my way from the BBC Home Page to the i-player site. The fact that I am still awaiting an answer says it all - I eventually Googled a link.
From the various blogs it seems most of the problems are to do with the Download Manager (mine certainly are) meaning that if you want to watch or listen to a programme you've missed you cannot download it to listen or watch later but have to do... (read more)

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★☆☆☆☆

“I find it quite pointless and useless, I can bring up...”

Written on: 21/08/2008 by john bennion

I find it quite pointless and useless, I can bring up iplayer but the chosen programme runs for approx 7 seconds then stops for 7 secondsand so on, how can one be expected to watch this. Is there anything you can do to help, and my laptop is a DELL Inspiron 9400 Intel 5500 dual prosessor 18 months old it should be able to handle the iplayer. The original iplayer gave trouble at first but this new one well what can I say. Therefore I do not recommend BBC iPlayer. (read more)

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★☆☆☆☆

“I don't feel that the bbc iplayer lives up to all of...”

Written on: 07/08/2008 by oldboy86 (1 review written)

I don't feel that the bbc iplayer lives up to all of the hype. Yes in theory its great but when the idea is put into motion its fails to deliver.

I think the bbc made a mistake in using the wrong software for bbc iplayer and should of used something similar to that of youtube. This is due to long load ups and the almost mandatory crashes. I was watching a playback of eastenders the other night and it crashed a total of 13 times during one episode! Its not just me who is experiencing this... (read more)

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☆☆☆☆☆

“'Help' should be referred to consumer protection in my...”

Written on: 13/03/2008

'Help' should be referred to consumer protection in my opinion as I found BBC iPlayer very difficult to work with. I have been on www.bbc.co.uk/iplayer but just can not download! I have nothing good to say about this online video site due to this, in my opinion site navigation needs to be much improved as well as other faults that in my opinion there is. (read more)

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★★★☆☆

“First Bad Point in my opinion with the BBC iPlayer,...”

Written on: 26/02/2008 by bn29 (1 review written)

First Bad Point in my opinion with the BBC iPlayer, there appears to be a problem with the Download player. Even if you have downloaded the Download Manager, when it comes to later downloading something, the website will ask you to download the Download Manager even though you will have it on your computer ready to use.

Second Bad point is that sometimes the internet signal might fail requiring you to wait for the programme to re-buffer. However, even though you might have good quality... (read more)

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★★★★☆

“The BBC iPlayer has been long awaited for those of us...”

Written on: 20/02/2008 by Clair

The BBC iPlayer has been long awaited for those of us who lead busy lives. It allows you to watch programmes for a week after they have been broadcast on the BBC. So that means there is no more missed episodes of your favourite BBC programmes. This is one thing I found useful today when I realised that Hotel Babylon started again last night, as I was able to log into my computer at lunch time and watch the whole episode on my PC.

It's not all plain sailing at the moment though, call it... (read more)

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