written by ATCO1 on 23/01/2015
Ordered a set of mats for my Mercedes B-class on Tuesday and they arrived Friday, fantastic quality and service, they fitted very well even onto the securing studs on the floor of the car! Highly recommended!!
written by jagr on 16/07/2014
Avoid this company. They take your money for orders and do not send the goods. I ordered and paid for the item on 03/07/14 luckily via paypal. When you call them they say they can't find the order yet still refuse to issue refund or send item. I have emailed them on numerous occasions and used the 'contact us' on their own page without a response. Customer care severely lacking with this company. They promised to look into my order last Wednesday (09/07/14) as the order number did not exist on there system and call back...still waiting. Paypal informed but again they have ignored them so case has been escalated.
written by Jeffrgibs3 on 03/06/2013
I have two five year olds Broke two within 8 hours of giving them there pressents from Las Vegas. tried to call numbers not working. Dont buy these.
written by Andyn1066 on 01/04/2013
Delivered wrong mirror glass after informing them of dimensions and pictures. Very poor customer service, very poor replying to emails. No refund from company until I chased them via PayPal. In this day and age you don't expect poor customer service
written by on 19/03/2013
I ordered some glass for my wing mirror from here as I was having trouble getting the right size for my car. As you have to enter your registration number for them to check, I presumed I'd get the right sized glass. Wrong. I emailed twice, no response. So I rang and spoke to a very nice man Mike or Mick, I think he was called. He told me to post the glass back and said it would be refunded to my card, to put a letter in with the details of my order, which I did. Really? Well I'm still waiting and I posted it back to them two weeks ago. I still haven't had a response to either of my emails. It looks like I'm going to have to chase them with another phone call. When I rang before Mike/Mick originally he said I probably hadn't had a response because of the hundreds of emails in the inbox?! I have never bought from an online retailer with such bad service. I'm not one to complain normally, but I definitely won't be using them again or recommending them to anyone.
written by on 19/03/2013
One of the cheaper sites around. Although slightly delayed in their delivery their customer service was excellent when I emailed and called to query my order status. Called me back regarding courier status, which was delayed due to recent snow fall. Courier company failed to deliver first time as nobody at home, but called me to arrange delivery second time. Would use again and recommended.
written by nissanowner13 on 02/02/2013
Ordered a set of Nissan Juke interior mats from this company and using the selection procedure on the site specified that they should be RED. The mats were delivered in a very speedy manner but the set delivered were BLACK. I have repeatedly sent e-mails to a [name removed],supposedly an service manager, trying to get this matter sorted, but have had no reply. This has been going on now for nearly a week and I have still had no further contact from the company. In desperation I have now tried contacting them via telephone but cannot seem to get anybody to answer. I am very angry about the total lack of customer service I have received from this company and will not be using them again and furthermore I will be trying to ensure that anyone I know will not be treated in a similar manner
written by on 22/01/2013
Excellent service ordered on 17 January arrive within 4 days despite the appalling weather. Well packed and price very competitive I would certainly use this company again
written by Y200jef on 03/01/2013
I ordered a thule bike carrier on tue 25 dec Christmas Day and to my surprise received it on 28 dec exellent service but unfortunately there were parts missing no fault of toys 4 cars so after the holidays I got in touch with toys 4 cars and explained what parts were missing kindly the gentleman couldn't apolergise enough and assured me he would get the parts sent out right away the following morning the parts turned up first class delivery can't fault them exellent service thank you very much toys 4 cars
written by Vickyvictoria on 24/10/2012
I was a little apprehensive about these car mats as they seemed too good to be true, but they are fantastic and a lot cheaper than if I had bought genuine Mercedes mats. I have already recommended them to a friend.
written by on 11/10/2012
Competitive price and delivery next day - just what I needed! Good to support local business in Devon. The roof bars are industrial strength.
written by Jimstride on 10/10/2012
Fast service quality product would recommend,ordered Sunday delivered by Monday.
written by on 09/10/2012
Have had 3 towbars from these people, I wanted to use them for my business but only 1 of them arrived with no problems. The second one did not turn up, they then lied to me on the phone saying it would be with me the next day, i rang again the next day and they said it had not gone through on there system even though payment was taken, so they sent it then. The third towbar i ordered the second part of the package did not turn up, i rang them and they lied to me yet again saying it would be with me that day, i rang the end of the day and they lied yet again saying it would be with me tommorow, after the third call and it not turning up they got it delivered. So basically they are unreliable and fob you off on the phone!
Written on: 15/11/2012
Stupid question. If it was that bad why did you continue ordering towbars? I've dealt for years with these guys and never had a problem. Always had great service and great prices.
Written on: 03/12/2012
Hello, my name is Alan Davis and I own this company and I would strongly suggest you are a competitor of ours who has nothing better to do with your time then leave negative comments on review sites to try and put doubt in the mind of any potential customers. I would welcome you to provide me with evidence of your claims as you know as well as I know this is a fictional pack of lies. The really annoying thing is websites like these print this rubbish without any proof of what’s being said which allows idiots like this to simply write rubbish, oh for a review site that actually bothers to check the reviews left as we would all welcome true and honest feedback on any business.
written by on 07/10/2012
Prompt service and was as described on the website. Well packaged and competitive prices.
written by on 02/10/2012
I am so pleased with the package thanks I like the carry bags also the gloves
written by stokey364 on 01/10/2012
first time ive used these guys and i have to say i have no complaints, from the excellent speedy delivery service, to excellent communications. i would most def use them again ty. the roof rack was very easy to fit, instructions quite clear, and the quality excellent. would of cost me twice this much elsewhere.
written by on 01/10/2012
I could not choose theright one for my citroen grand picasso without rail and fix points. Surfing on the internet I found this company. I called there and the person on the phone was very kind and helpful. He guided me straight away and make my purchase easy. The most important thing is to get the right thing. I was happy and bought it without hesitation. Easy to assemble and strong enough the only weakness is the caps clips which break and You can loose the caps. If I want to keep them on I will have to glue them
written by on 30/09/2012
Admittidly i didnt order in time, but with no information on delivery options or anythin like that, then constant assurances that it would have been delivered to me in time, along with ensuring that someone would be in the house all of that day, there was no delivery! supposidly they tried to deliver, but nobody came to the door. DO NOT USE THEM IF YOU NEED THINGS IN A HURRY!!!!!!
written by MREHUGHES on 26/09/2012
RECEIVED MY ORDER WITHIN TWO DAYS EXCELLANT SERVICE IF NEEDED WILL USE TOY4CARS AGAIN MANY THANKS MR E HUGHES
written by on 26/09/2012
Perfect fit no faffing, unbelievably strong and thick metal, all correct Bolts although a little atention required between 35 and 40 mm length. finished installation did not affect spare wheel removal. Nothing not to like
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As rated by our community of reviewers
Rae007's Response to Jeffrgibs3's Review
Written on: 14/05/2014
I'm not sure what you bought as they are based in the UK and sell stuff car cars?