Boots Kitchen Appliances www.BootsKitchenAppliances.com Reviews - www.bootskitchenappliances.com

Click here if this is your business
★★★★★
4.7 / 5
96% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Boots Kitchen Appliances www.BootsKitchenAppliances.com

Boots Kitchen Appliances www.BootsKitchenAppliances.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Belt and Braces Approach!”

Written on: 28/11/2014

Boots Kitchen Appliances, from whom we recently purchased our new Beko washing machine, certainly left nothing to chance in respect of delivery: emails, texts and phonecalls were duly received after our online transaction and, on delivery day at exactly 7 am, I received a text which I had not finished reading before I also received an automated phonecall. No need for an alarm clock that morning! We then received a further phonecall from the delivery guys giving the ETA of our washing machine -… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Zanussi Tumble Dryer”

Written on: 28/11/2014 by Zaire241 (1 review written)

Fantastic value and the delivery service was second to none. I have never received so many text and email updates before… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“A very good company to buy from”

Written on: 28/11/2014

From start to finish it could not have been easier, I picked the item I wanted and ordered it online, I was able to pick my delivery day and was texted a four hour slot on the day of delivery, the evening of the day I ordered a very nice man telephoned me and went through the order to check that everything was OK. On delivery day they arrived a little late but apologised and said they had been held up in traffic and they took my old appliance away for me. All in all a very efficient service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service”

Written on: 28/11/2014 by 90Williams (1 review written)

Very knowledgeable and helpful. Delivery was pain-free with texts to let us know when the appliance would arrive, including approximate times within half an hour… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“best cooker i have ever had”

Written on: 28/11/2014 by Marielaf320 (1 review written)

I would recommend this cooker to anyone, having arthritis I can use top oven on a daily basis, and use the large one when having family over. I find that it is higher in height than my last one also. it is easy to operate… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Service and communication and price”

Written on: 27/11/2014 by 487Ware (1 review written)

Delivered day following order. Automated message 7am in morning to give 4 hour time slot, text/email advice also then driver telephoned to say when he would arrive. Delivery drivers pleasant and unpacked and took packaging. Second time of using this retailer and not disappointed last time either. Will definitely use again as pricing very competitive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service from start to finish!”

Written on: 27/11/2014 by Gustavo205 (1 review written)

I wanted the Hotpoint WM XTF 842G washing machine, in graphite, an 8 kilo loader. Very friendly and polite service, when ordering over the phone at Boots. All professional and helpful, and sympathetic to the situation of my old washing machine breaking down, especially not long before Christmas, and the nuisance factor of being without a washing machine. Very human service. Having just tried to order a new washing machine from another supplier, and not even being told it was out of stock at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“A painless experience!”

Written on: 27/11/2014 by ZibbaG (1 review written)

The website is straightforward and easy to use… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Today's top service from a yesterday name. ”

Written on: 27/11/2014

Almost communication overload impossible to fault a bit like service heaven good use of an established name but using today's technology to the full. Prices good and trusted brand add to the whole picture. Super duper job. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Dishwasher Happy”

Written on: 27/11/2014 by Aimee69 (1 review written)

Ease of use on website, pick day of delivery, informed of a 4 hour slot on day, goods arrived on time in good condition, highly recommended, will definitely use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Damp washing banished”

Written on: 26/11/2014 by RetiredIwish (1 review written)

Best price, fast delivery and once installed no more damp washing!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bootskitchenappliancescs's Response to RetiredIwish's Review

Written on: 26/11/2014

Dear RetiredIwish

Thank you for your comments.

I'm pleased to read that you were happy with the service we provided and it sounds like you're pleased with your choice.

A combined washer dryer is ideal, especially at this time of year when the weather is bad.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.

Many Thanks

Michael - Customer Advisor

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Fred blogs”

Written on: 26/11/2014 by Lynneloo (1 review written)

Good product at an appropriate price … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Today's top service from a yesterday name. ”

Written on: 26/11/2014 by RayneBrewer1981 (1 review written)

Almost communication overload impossible to fault a bit like service heaven good use of an established name but using today's technology to the full. Prices good and trusted brand add to the whole picture. Super duper job. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Tumble Dryer ”

Written on: 26/11/2014 by Patterson1966 (1 review written)

Excellent service and speedy delivery… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“All OK so far”

Written on: 26/11/2014 by Ali240 (1 review written)

small, cheap fridge. Just what we wanted. But...no light inside! Who makes a fridge without a light?? Apart from the light thing, all OK. Efficient service and delivery … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bootskitchenappliancescs's Comment

Written on: 26/11/2014

Hello Ali240

Thanks for your review.

I'm pleased to read that you're generally happy with your new fridge.

However, I'm sorry that you're disappointed because the fridge doesn't have an internal light. This will be made clear on our website, in the specification of the appliance but I'm still sorry for the disappointment.

If there's anything about our service that you feel we could improve then we'd love to hear your comments. We appreciate all feedback, good and bad.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.

Many Thanks

Anthony
Customer Advisor
Boots Kitchen Appliances

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Excellent service”

Written on: 25/11/2014 by Mrswhit86 (1 review written)

We have had a bad experience with a well known company for kitchen appliances so decided to use boots for our American fridge freezer. We ordered the product at midnight woke up to emails confirming the order. Soon after there was a phone call with excelled customer service to confirm all the details. Our delivery times where confirmed at 0700 to plan our day around we also received a phone call to inform is the driver was close by!! Product was delivered in perfect condition Can not fault… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“well done shopping made EASY ! ”

Written on: 25/11/2014 by 243Reynolds (1 review written)

I have brought from boots before a washing machine and now my freezer I have bought this as a back up for Christmas ,Boots online shopping is very easy even for an oldie like me when you place your order they contact you letting you know within a four hour slot when you can expect delivery they will take for free you old appliance ,you are asked a few questions as to the delivery i.e. steps ease of access to your property ..I ordered what I wanted received it as expected the staff were MORE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Bootskitchenappliancescs's Comment

Written on: 25/11/2014

Dear 243Reynolds

Thank you for taking the time to get in touch with us and for your feedback. We love to hear back from our customers to see how they found everything.

I really hope you are pleased with your new appliances, I bet it they look great in your home. We like to make buying an appliance a breeze by offering flexible delivery, competitive prices and excellent customer service. We feel this is a winning combination for our customer and one that ensures an enjoyable journey.

We would love to hear how we can turn your four star review into a five star review. Please reply to our email address with order number and any suggestions you may have to improve your journey the next time round.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.
Kind regards

Rob McCullough
Customer Advisor
Boots Kitchen Appliances

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“great product at a good price”

Written on: 25/11/2014 by 376Crabtree (1 review written)

Delivery within tine scale. Efficient removal of old freezer. Cardboard cover taken away… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service”

Written on: 25/11/2014 by KayleeMorris (1 review written)

From start to finish the whole ordering to delivery was brilliant. They kept me in formed through out. One of the best customer serivce I've experienced. Plus you get point on your boots card to treat yourself :) The products were great, I ordered a cooker, hob, fridge and chest freezer and price compairing with other companies, even with delivery Boots were cheaper. This is the second time I've used Boots and in the future I will be using again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service”

Written on: 24/11/2014 by KaneMcMahan413 (1 review written)

Didn't realise Boots sold white goods. Having been badly let down by another high street supplier decided to try Boots. So glad we did as from start to finish our experience was one of complete satisfaction. The telesales staff were very pleasant and helpful. The freezer was delivered exactly when we wanted. The delivery staff dropped off the product just where we wanted it without fuss. All in all I have no hesitation in highly recommending Boots for the purchase of white goods… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview