Boots Kitchen Appliances www.BootsKitchenAppliances.com Reviews - www.bootskitchenappliances.com

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★★★★★
4.6 / 5
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Media Gallery for Boots Kitchen Appliances www.BootsKitchenAppliances.com

Boots Kitchen Appliances www.BootsKitchenAppliances.com

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Latest Reviews

★★★★☆

“Simple ordering, competetive pricing, flexible delivery”

Written on: 30/09/2014

I've not ordered items as costly as this/these online before, as I have preferred to deal with "someone face-to-face" in the past. But I did my research on foot, and decided to get the best price online, which let me here. The descriptions and specs. of the items is comprehensive, and the reviews useful. The ordering process is simple, the single delivery price per order is good, and I liked the flexibility available in choosing a delivery slot. All-in-all, a not unpleasant experience… Read Full Review

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★★★★★

“well satisfied customer”

Written on: 30/09/2014 by ValerieLesley (1 review written)

We would certainly use this supplier again. The service was excellent and we were kept fully informed about the products, date and time of delivery. Prices are very competitive, always check this site first when looking to purchase any kitchen items… Read Full Review

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★★★★★

“Service”

Written on: 30/09/2014 by Alejandra397 (1 review written)

From start to finish the service was excellent when ordering such as what to do to when to have it up to the men that delivered it… Read Full Review

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★★★★★

“excellent”

Written on: 29/09/2014 by Morrow121 (1 review written)

Polite staff. Prompt delivery. Kept me up-to-date with delivery details. Delivery window is 4 hours which is very reasonable. Very pleased… Read Full Review

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★★★★☆

“Bosch washing machine”

Written on: 29/09/2014 by AydenJordan (1 review written)

Polite and helpful. Goods delivered on time. No complaints as yet. Would use again. … Read Full Review

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Bootskitchenappliancescs's Comment

Written on: 29/09/2014

Hi,

Thank you for taking the time to get in touch with us and for your feedback. We love to hear back from our customers to see how they found everything.

I really hope you are pleased with your new appliance, I bet it looks great in your kitchen. We like to make buying an appliance a breeze by offering flexible delivery, competitive prices and excellent customer service. We feel this is a winning combination for our customer and one that ensures an enjoyable journey.

We would love to hear how we can turn your four star review into a five star review. Please reply to the email address below with order number and any suggestions you may have to improve your journey the next time round.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.
Many Thanks

Rob McCullough
Customer Advisor
Boots Kitchen Appliances

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★★★★☆

“Ideal for the smaller kitchen”

Written on: 29/09/2014 by 447Barry (1 review written)

Our previous tabletop dishwasher was also a Bosch which we had for 12 years! About this one... Good: We love the colour (red). The dishes are drier at the end of a cycle and clean. Dishwasher tablets fit in the dispenser!! They didn't fit our last one. Ideal for a couple. The cutlery basket holds more. Not so good: The shelf is in the wrong place which means I'm unable to put our fit our larger plates in all the wider slots. My main gripe with regards buying… Read Full Review

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Bootskitchenappliancescs's Comment

Written on: 29/09/2014

Hi,

Thank you for taking the time to get in touch with us and for your feedback. We love to hear back from our customers to see how they found everything.

I really hope you are pleased with your new microwave, I bet it looks great in your kitchen. We like to make buying an appliance a breeze by offering flexible delivery, competitive prices and excellent customer service. We feel this is a winning combination for our customer and one that ensures an enjoyable journey.

However, I am sorry to read that your didn't receive a estimated time of arrival. We would normally send a text message with your four time slot or automated voice mail to you landline. I shall pass this information on to our Logistics Team so they can look into this further. We like to keep you in the loop as best we can so I can appreciate the disappointment this may have caused.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.
Many Thanks

Rob McCullough
Customer Advisor
Boots Kitchen Appliances


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★★★★★

“Brilliant service ”

Written on: 28/09/2014 by Afternoongirl (1 review written)

Very good service from Boots. You are kept updated about your purchase regularly by phone and email. Delivery arrived in the allotted time slot. We purchased the washing machine as a replacement. This has so far been easy to use, is quiet whilst washing and spinning. The only downside is that washes take longer than on our old appliance. It has a digital display so you can see how far along the wash program is and how much time is left… Read Full Review

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★★★★★

“A new acquisition in the garage”

Written on: 28/09/2014 by Orrle51 (1 review written)

Found the ordering easy and the follow up phone calls excellent. Delivery was on time, the men were polite and even took away the packaging. So now our new DEEP FREEZER is looking good and working well. Love the fact its on wheels for ease of movement. Lid opens smoothly and three good size baskets inside. … Read Full Review

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★★★★★

“excellent service cannot fault ”

Written on: 28/09/2014 by simmaggs (1 review written)

ordered dishwasher at lowest price i could find on line .Ordered and delivered in fours days and that was with a weekend in between . Delivery was fantastic was told a time at 7am on scheduled day and this was within 5 minutes and the product is great - well impressed… Read Full Review

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★★★★★

“Great service from start to finish!”

Written on: 28/09/2014 by Gunnar260 (1 review written)

Ordered four appliances over the phone. Helpful, courteous advice on what to expect in terms of the delivery process. Chose delivery date for all appliances which was met.Kept fully informed of delivery throughout and given 4 hour delivery slot on the day. Very impressed with delivery agents who phoned when about half hour away within the first hour of the time slot. Delivery agents themselves were friendly and helpful and photographed the appliances on arrival preventing the need to unpack… Read Full Review

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★★★★★

“great service”

Written on: 27/09/2014 by VictoriaJJ (1 review written)

We ordered 5 new appliances for our new kitchen and were not disappointed. The prices were very competitive and of course, we got boots advantage points on top. We had a phone call to arrange delivery exactly when we were told we would and they were very polite and very helpful, combining two orders we'd made, into one, to help save us a delivery charge. The delivery came on time, was quick and there were no problems. We would definitely use again… Read Full Review

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★★★★★

“Great service ”

Written on: 27/09/2014 by 35Yates (1 review written)

Very easy to use service with great selection of ovens. Next day delivery, whilst expensive, was a life saver. Would be happy to recommend… Read Full Review

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★★★★★

“Washing Machine Delivery”

Written on: 26/09/2014

I received a confirmation text to confirm the agreed day of delivery. On the morning of the delivery I got a text, followed by a phone call to let me know my delivery time slot. The guys who delivered my washing machine were polite & friendly, offered to unpack it, took away the wrapping & didn't once moan about the flight of stairs they had to carry it up! Great service!… Read Full Review

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★★★★★

“Large eletrical goods.”

Written on: 26/09/2014 by BrentDowd (1 review written)

Excellent efficient service from ordering through to delivery including unbeatable prices. Many thanks.L… Read Full Review

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★★★★★

“The freezer came on time”

Written on: 26/09/2014

I was happy with the freezer that I purchased in Boots. Tha quality itself was fine plus it's frost free Boots also gave me updates of the item compare to the two shops that I had to ring them for the updates. I cancelled my order to the 2 shops because of the long time I had to wait for them to deliver it. I really need the freezer badly. It's good thing that there's' Boots appliance. My item came fast. I'm so glad with your service… Read Full Review

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★★★★☆

“great looking and value”

Written on: 26/09/2014

looks great and fits in kitchen beautifully but was a little upset had to fix electric cable to cooker with such quality surely it would not have cost too much to put a plug on the appliance also found very difficult to understand the information in the booklet to set up the clock but got there in the end and lastly dont like the fan on the grill as seems to blow gas out when trying to light and does take a while till toast browns but overall i do really like the look of the cooker and oven is… Read Full Review

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Bootskitchenappliancescs's Comment

Written on: 26/09/2014

Dear Customer

Thank you for taking the time to get in touch with us and for your feedback. We love to hear back from our customers to see how they found everything.

I'm really glad that you're happy with your new appliance, I bet it's taken centre stage in your kitchen! All cookers and ovens no longer come with the cable attached. The reason for this is that the appliance is required to be connected by a qualified electrician or Gas Safe engineer. This is to ensure the appliance is connected correctly and safely. I'm sure you'll get to grips with the appliance after a few uses and you'll create some great dishes in no time.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.
Many Thanks

Rob McCullough
Customer Advisor
ao.com

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★★★★☆

“Washing Machine”

Written on: 25/09/2014 by Jimbob1393 (2 reviews written)

Good overall service, good price and delivered on the date requested - delivery guys were very good and helpful and removed the old appliance as requested. Only issue was the 'hard' sell phone calls I had, a number of times the number calling there was no one on the other end. Eventually I spoke to someone when they rang and their ethics in trying to get you to buy the extended insurance were pushy to say the very least and before I knew it I was almost signed up - luckily realising this I made… Read Full Review

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Bootskitchenappliancescs's Response to Jimbob1393's Review

Written on: 25/09/2014

Hi,

Thank you for taking the time to get in touch with us and for your feedback. We love to hear back from our customers to see how they found everything.

I really hope you are pleased with your new appliance, I bet it looks great in your kitchen. We like to make buying an appliance a breeze by offering flexible delivery, competitive prices and excellent customer service. We feel this is a winning combination for our customer and one that ensures an enjoyable journey.

However, I’m sorry to read that you're unhappy with the call you received regarding the Protection Plan we offer to customers. The Plan offers additional peace of mind when buying an appliance. We understand that this isn't for everyone and of course the decision to opt in is completely up to you. I shall pass your comments on to our Quality Team as we're constantly looking at ways to improve our customer’s journey.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.
Many Thanks

Rob McCullough
Customer Advisor
Boots Kitchen Appliances

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★★★★★

“ value for money . time slot . helpful .”

Written on: 25/09/2014 by Konner361 (1 review written)

value for money . time slot . helpful… Read Full Review

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★★★★★

“New washing machine”

Written on: 25/09/2014 by SLR46 (1 review written)

I was impressed with the web site and the ease of ordering. A follow. -up telephone call offered to remove my old machine for free as I was a new customer. The sales pitch for the replacement insurance was thorough but when I refused there was no hard sell. I received a text at 7am on the delivery day detailing an hour slot and the machine duly arrived within that timespan. The delivery men were polite and swiftly removed the old machine and placed the new one as directed. I have already… Read Full Review

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★★★★★

“fridge freezer”

Written on: 25/09/2014 by evMeredith161 (1 review written)

great product, great delivery time and the team that delivered it were spot on. very positive experience… Read Full Review

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