Boots Kitchen Appliances www.BootsKitchenAppliances.com Reviews - www.bootskitchenappliances.com

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★★★★★
4.6 / 5
96% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Boots Kitchen Appliances www.BootsKitchenAppliances.com

Boots Kitchen Appliances www.BootsKitchenAppliances.com

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Latest Reviews

★★★★★

“excellent service”

Written on: 29/08/2014

excellent service would use again no problems from ordering to delivery… Read Full Review

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★★★★★

“fridge”

Written on: 29/08/2014 by Eduardo430 (1 review written)

I was very pleased with the timed delivery and text updates. I was also pleased with the way the fridge had been packed for delivery which arrived in perfect condition. Very rare these days!! The delivery drivers were very polite and cheerful, unpacked my fridge and placed it in the space in the kitchen as requested. Overall an excellent service which I will definitely use again. The only thing I didn't like was the insistence of your follow up team to take out a Boots insurance on the… Read Full Review

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★★★★☆

“Very satisfied but....”

Written on: 29/08/2014

Whilst very happy with the price, phone ordering and delivery to enhance the service it would be much improved if hourly timed delivery slots could be arranged… Read Full Review

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★★★★★

“Although the website is a bit messy, the customer...”

Written on: 29/08/2014 by Faulkneryu149 (1 review written)

Although the website is a bit messy, the customer service was great. I rang to check a few things before ordering the item and didn't have to wait too long before getting through to an adviser. I was provided with all the info and proceeded with my order on the web. I received emails to track my order and confirm delivery date. Delivery service was fantastic - a 4 hour delivery slot (about average) but the delivery team were extremely polite, efficient and took care when entering my property… Read Full Review

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★★★★★

“Great Servie”

Written on: 28/08/2014 by Phantascope (1 review written)

Excellent communications, friendly service, item arrived on schedule. Only small problem, 1 small part damaged in transit, contacted customer service who then transferred us to the wrong manufacturer so had to contact customer service again when problem was solved quickly through the correct manufacturer… Read Full Review

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★★★★★

“Excellent communications, friendly, helpful and prompt...”

Written on: 28/08/2014 by samtaylor45 (1 review written)

Excellent communications, friendly, helpful and prompt service - what more could a customer want. THANK YOU :-)… Read Full Review

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★★★★★

“Kitchen appliances ”

Written on: 28/08/2014 by muRoy399 (1 review written)

Very easy to order oven, hob & dishwasher & delivery on time. We found we had ordered the wrong oven, we phoned straight away & as the oven we wanted was in stock it was changed the next day & no extra delivery charge!! Excellent service!!!… Read Full Review

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★★★★☆

“washer/dryer”

Written on: 28/08/2014 by Owens136 (1 review written)

I have recently bought a washer /dryer and it was very easy from viewing on line to ordering and delivering. I was kept up to date with the delivery progress which made planning my day around the delivery much easier… Read Full Review

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Bootskitchenappliancescs's Comment

Written on: 28/08/2014

Hi,

Thank you for your review.

I'm really pleased to hear that you found ordering from us easy and I hope you were happy with the overall service we provided.

If you have any suggestions on how we could improve our service, please contact me with your thought and ideas.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.

Many Thanks

Michael - Customer Advisor

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★★★★☆

“Very easy to use. No problems encountered. Not happy...”

Written on: 28/08/2014

Very easy to use. No problems encountered. Not happy having to pay extra for weekend delivery as work all week days. Delivered in allotted time slot. Helpful knowing 1st thing when being delivered so can plan the day. Delivery men polite putting appliance where requested. Packing was a bit of a nuisance to dispose of so would have been useful to have been taken away. Thought delivery people were to take photo for condition of item ? Or did I imagine reading this… Read Full Review

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Bootskitchenappliancescs's Comment

Written on: 28/08/2014

Dear Customer

Thank you for your review.

I'm glad to read that you found our web site easy to use and I hope you're happy with the product you bought.

We do charge slightly more for a weekend delivery, however we do advise customers of an estimated delivery time. We know how valuable our customers time is!

The delivery crew will deliver your appliance to the room of your choice and although they don't normally remove the packaging, they will do on request. The driver doesn't always take a photo of a delivered appliance, however if you could let me know your order number, I'd be happy to look into this matter further.

If we can be of any further assistance please contact us on our website, via email or by calling us. Our phone lines are open seven days a week, from 8am until 10pm.

Many Thanks

Michael - Customer Advisor

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★★★★★

“Very good”

Written on: 28/08/2014 by ybDonnelly428 (1 review written)

Needed a refridgerator very quickly and this fitted the bill!… Read Full Review

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★★★★★

“Beyond the Call of Duty!”

Written on: 28/08/2014 by ZacharyMcKay (1 review written)

We had 4 appliances purchased and all sent very quickly and well packaged. I had ordered an under work top double oven instead of a built in oven. Phoned Boots about 3 pm and explained my predicament. Despite the fact I had unwrapped the oven a correct replacement was sent by noon next day at no cost. Now that's service!… Read Full Review

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★★★★★

“good service”

Written on: 27/08/2014 by MarcoBrewer249 (1 review written)

polite call to confirm delivery details, text on day to confirm time and arrived at right time. Delivery guys polite and efficient and no moans about the 32 stairs!… Read Full Review

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★★★★★

“very good service”

Written on: 27/08/2014 by Waughye182 (1 review written)

It was very east to order on line and someone called me check my order was correct. I was given options as to when I would like the appliances delivered and told that at 7am on the day of delivery I would be given a delivery window. The appliances were delivered without any uphevel or fuss. Everyone we spoke to were helpful and polite. The appliances are first class and were competively priced. All round an excellent service… Read Full Review

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★★★★★

“excellent price and customer service ”

Written on: 26/08/2014 by Jaden57 (1 review written)

when I decided which washing machine I wanted out of all the companies on line Boots was the third cheapest the other two were cheaper but when you countered things like delivery charge and availability they were the no1 choice. As soon as I ordered someone from boots contacted me to make sure model,colour and delivery were correct. They text a day before to remind you and On the morning of delivery to remind you. Also the delivery company were spot on and rang to give me a precise 2 hour… Read Full Review

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★★★★★

“Fridge and Freezer”

Written on: 26/08/2014 by Maxwellt156 (1 review written)

Site very easy to use - useful search functions. Good information provided on products and clear to see if they are in stock or not. Good choice of delivery options - still cheaper than others that offer "free" delivery.Easy to complete the order… Read Full Review

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★★★★★

“good quick service ”

Written on: 26/08/2014 by 380Patton (1 review written)

good qulity as expected from Bosch… Read Full Review

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★★★★★

“Great service”

Written on: 26/08/2014 by ruO'Neal202 (1 review written)

Lowest price by a lot on other suppliers. Great before and aftercare. Will definetly use boots kitchen appliances again… Read Full Review

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★★★★★

“Trouble free service”

Written on: 25/08/2014 by 171Tobin (1 review written)

Easy ordering, phone call to back up details. Kept up to date throughout. Received call from delivery guys just before delivery, which was effected with superb efficiency. Very pleased… Read Full Review

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★★★★★

“Great Price, Great Service ”

Written on: 25/08/2014

Bought a Zanussi washing machine from this company. The price was great and the cheapest I could find having looked around. The competitive price was the main reason I decided to place the order plus the good reviews from other customers. Once I placed the order communication was really good from confirmation of the order through to the delivery times. I was given a choice when they would deliver and kept updated with a delivery time over a few hours which was helpful and meant we weren't left… Read Full Review

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★★★★★

“Hotpoint Washing Machine”

Written on: 24/08/2014 by mysteryshopper56 (1 review written)

The Hotpoint AQ113F497I is an excellent machine, very space age looking but simple and versatile operating system. Very large capacity with 11 kg drum but overall size still fits in a standard space. Such a quiet machine you hardly know it is running. I particularly like the bed and bath programme which lets you mix your wash to take advantage of the larger drum and thus saving energy. I have bought Hotpoint for many years as they are so reliable and long serving - the last one survived 14… Read Full Review

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