Furniture Star www.furniturestar.co.uk Reviews

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3.3 stars
Average rating for this product is: 3.3 out of 5

From 0 ratings and 6 reviews

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Average Ratings for Furniture Star www.furniturestar.co.uk

  • Customer Service2.6 stars
  • Quality of website3.8 stars
  • Value for Money3.4 stars
  • Overall rating3.3 stars

6 Reviews For Furniture Star www.furniturestar.co.uk

  • Guest 27th Oct 2009

    Reviewer rating: 5 stars


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    The item I purchased was £100 cheaper than in a local furniture shop - though delivery was a little expensive it still represented excellent value for money.

    Received prompt and detailed order confirmations via email.

    A couple of days after paying I had a call from Furniture star to ask when I would like delivery. Delivery was then on time and within a few days of the order.

    Item is excellent quality for the price.

    An all round very positive experience and I would recommend Furniture Star to any potential customers!

  • stuart5656562008 10th Sep 2008

    Reviewer rating: 5 stars


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    Excellent customer service from Furniture Star, the professionalism and efficiency of the delivery staff and the overall quality of the amazing Tokyo furniture I ordered. We are in a new property and it was a hell of a lot of work for the two guys to bring the furniture to us on the 1st floor. Road works were taking place and it was an effort for them to say the least. It's nice to have something run so smoothly and be very happy with all aspects of the order.

  • rwebster 29th Jul 2008

    Reviewer rating: 0 stars


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    Firstly I stayed in all day awaiting delivery of my dining suite and all that arrived was the glass top. I then awaited another delivery of the table which then came without any fittings or screws or instructions and the wrong colour seats for the chairs. When I contacted them I was informed that they had stopped selling the chair covers I wanted but no-one informed me and some random person in the warehouse apparently decided I would have cream! A week after asking for a refund and the table ...

  • jameshking Rank: Sergeant 12th Jul 2008

    Reviewer rating: 0.5 stars


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    I thought the entire after-sales service from Furniture Star was absolutely appalling, amongst the worst I have ever experienced. My original purchase turned up damaged, furniture star insisted I send them photos of the problems before they could offer a replacement and then, after a long delay, the replacement product turned up in a worse condition than the original. Since then, furniture star seem to be trying very hard to wriggle out of their obligation to correct the faults and several mon ...

  • Guest 21st Mar 2008

    Reviewer rating: 5 stars


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    I have used both FurnitureStar and it's sister company, Bedstar before as I regularly furnish rented housing and I must say they have never let me down. I recently purchased some very expensive furniture for fast delivery and was worried that the quality of service would be sacrificed for speed. I needn't have worried. Everything arrived in mint condition and on time. Well done FurnitureStar! I'll have no hesitation in using you again and again!

  • mike1111 Rank: Corporal 19th Mar 2008

    Reviewer rating: 4.5 stars


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    Dining table and chairs was delivered on time with no problems. I even got a 5% reduction!