written by on 07/05/2013
First time visit to the Brinsop for food. Immediate first impressions - table was dirty, food on floor, squashed chipped potato under my seat. Come on this is not Mc Donalds! Food was ordered and starter took over 40 minutes to arrive with the main course following 30 minutes later. Why? The food was ok, mothing special att all but edible. The main course plates where cleared from the table and we were again left sitting there was 15 minutes. Had enough, got up and went and found a waiter for the deserts menu. This was ordered quickly but didn't arrive. Had to again go and find a waiter who was actually chatting with the others. Apolgised desert delivered. We requested the bill at the table and had to again go and find a waiter to pay. Almost 2 hours for a simple meal. The service here is terrible. Why pay young staff minimum wage? Get some decent mature waiters who actually care. Wouldn't go back.
written by roysrs1 on 04/02/2013
Cant beleive we fell for the usual excuse "well the food is freshly made " this is the third time you have said the same thing,When i booked the table i "EVEN" mentioned the previous time we came, to be assured no we are not busy AT THE MOMENT. How long can you keep using the same excuse ? The owner needs to take responsibilty for this, he is more the able to address this,but clearly he does not care. Food was over cooked this time,Burgers were dry, wedges dry. The manager did refund our drinks bill, which they also did last time. Hopefully he will take my comments and many others from what i have seen, and maybe change I used to recommend this place but never again.
written by on 10/03/2008
The brinsop does some of the best food in bolton - I dine out every week in the area and it's always a joy to taste superb quality food, cooked well and with a little twist that you've never seen before, once inside the place is relaxed and pretty sophisticated - during the week I would have no problem taking a client there for lunch
on the downside, the outside appearance of the place is a little tired, from the exterior of the pub to the car park
and I don't think I'll bother returning for sunday lunch for a long time - the staff serving give the impression that you're an inconvenience to them and their social life in the corridor - they could do with a stint in a macdonalds to at least understand the basics of customer service.
I don't know if the usual restaurant manager was away, but your staff are letting you down badly
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