electricity4business Reviews

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0.6 stars
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Average Ratings for electricity4business

  • Value for Money0.7 stars
  • Overall rating0.6 stars

7 Reviews For electricity4business

  • keithblizard Rank: Lance Corporal 20th Oct 2008

    Reviewer rating: 0 stars


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    Good Points: Cheap when you sign up


    Bad Points: Our renewal came at greatly inflated prices, and you need to read the small print very carefully, rollover contract and extremely high termination charges. Poor customers service.


    General comments: I cancelled my direct debit to electricity4business as I was closing one of my shops and knew that I was in credit with this company. I felt the customer service was poor. As soon as I received their first letter £25 charge, I contacted them, but was misinformed at the first point of contact, supplied final meter reading to another member of staff assured no further charges, continued demands for money including a termination charge of 0ver £200. Premium rates for all calls, reams of letters.

  • John Town Rank: Lance Corporal 5th Sep 2008

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    First contract we had with electricity4business is dated 4/9/2007 for 12 months ,competitively priced so it got us hooked. Rollover contract offer dated 22/7/2008 hiked in price and increased to 2 years. Cancelled renewal by registered letter and phone call having agreed new supply with Scottish Power at virtually half the price on 1/8/2008. Letter from Electicity4 Business objecting to transfer of supply because of Clause 4.2 of Terms and Conditions: The date for transfer would be 18/9 2008, 8 ...

  • Guest 21st Jul 2008

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    We're a new business, told we would be reviewed in 6 months, that never happened. Now say that was the wrong information we were given. Would not accept our meter readings because we had 2 meters. When meter reader called, only single phase meter therefore only one reading required? We stopped our payments and within a few days were told we would have electricity cut off. They have been collecting our money for 9 months (over £1500) and say don't need to tell us how much electricity we ha ...

  • ohl 2nd Jul 2008

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    electricity4business tried to get me to change my supplier by telling me they have a cheaper rate, but it was not. They faxed me a quotation after I had requested it and the quote was based on a monthly charge, but on the phone they told me that it was the quarterly charge. They wanted me to confirm the contract by phone but I insisted on paper.

  • jennybarn Rank: Lance Corporal 27th Apr 2008

    Reviewer rating: 4 stars


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    We completed the transfer to electricity4business over the phone which was quick and the guy on the phone was really helpful - no issues with service.

  • Guest 13th Mar 2008

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    We would have not moved, if i had know the type of company they are.

  • stevec1 Rank: Lance Corporal 2nd Feb 2008

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    Very helpful when you join but if you try to transfer your supply to another supplier watch out as they have some seriously restrictive terms in there contract small print - you have to change your supply within a 7 day window otherwise you are automatically signed up with them for 2 more years - I believe they are the only supplier to have this clause - usually you have 30 - 60 days.