Virgin Mobile UK Reviews

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Virgin Mobile UK
2.9 stars
Average rating for this product is: 2.9 out of 5

From 0 ratings and 11 reviews

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Average Ratings for Virgin Mobile UK

  • Quality of service3.3 stars
  • Layout of shop2.8 stars
  • Value for Money3.3 stars
  • Overall rating2.9 stars

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11 Reviews For Virgin Mobile UK

  • Guest 31st Aug 2008

    Reviewer rating: 5 stars


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    Good Points: Excellent Customer Service, Good choice of phones and very good quality


    Bad Points: Price plans a tad bit inflexible


    General comments: Virgin Mobile is an awesome network and I have had no problem with them whatsoever. Their customer service is good and they actually care about their customers.I've found there are a few incomodities about their pay monthly bundles. Their minutes and text are a tad bit inflexible if your use varies month by month.Overall I would give this network a 10/10. Much better than T-Mobile and 3 put together.

  • dido44 22nd Apr 2008

    Reviewer rating: 5 stars


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    Excellent service at Virgin Mobile UK good range of phones - the 300 texts and 300 mins for £10 a month good coverage all set up in a second helpful customer service who speak English and know what they are talking about a refreshing experience after being with orange and 3

  • YYETOT 11th Jul 2005

    Reviewer rating: 0.5 stars


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    I have been in my mothers front yard, within yelling distance, but unable to call her on my cell phone!

  • SayHelloToTheAngels Rank: Major 22nd Jun 2004

    Reviewer rating: 3.5 stars


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    I've been with the Virgin UK Mobile phone network for about 8 months now since the evil and bad T-Mobile decided to double the cost of my contract (and tell me it was a better deal!) So far no gripes. I hadn't bought anything from them besides airtime and a sim card, which I got in-store at Phones4U.

    Having noticed on their website that they had a really great deal on phones until the end of June (£30 free calls if you buy online any phone over £59.99 with some phones already on ...

  • Kevinshome 14th May 2004

    Reviewer rating: 0 stars


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    With my experience this mobile phone company doesn't live up to the FAMOUS NAME of VIRGIN.
    I tried to make good use of their services, but it all was too much hassle!
    BUYER BEWARE!!

  • justaperson Rank: Lance Corporal 18th Apr 2004

    Reviewer rating: 4 stars


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    I've been with Virgin almost since they started. They provide a very straightforward, easy to understand service. They use the T-Mobile network, so (as with *all* networks) check coverage before you buy if you live in the sticks.

  • PLAYGIRL. 4th May 2003

    Reviewer rating: 0 stars


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    VIRGIN CHARGES WAY TOO MUCH FOR CALLS IT IS A PURE RIP OFF, TRYING TO FIND TOP UP CARDS ARE LIKE TRYING TO FIND A NEEDLE IN A HAY STACK AND THE SAME FOR TRYING TO GET A SIGNAL SO YOU CAN MAKE A CALL THAT WILL BE TOTALLY OVERCHARGED! TAKE MY GOOD ADVICE AND STAY WELL CLEAR FROM VIRGINMOBILES STICK WITH O2!

  • qtphatfarm. 13th Oct 2002

    Reviewer rating: 3.5 stars


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    Virgin Mobile are very good on value. Just got it in the States. A little worried how stable Virgin will be in providing service, since their company didn't do so hot in asia, but good for the buck, good service for a new growing company.

  • Rich. 14th Nov 2001

    Reviewer rating: 4 stars


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    Love it

  • Thomas Payne. 11th Aug 2000

    Reviewer rating: 3 stars


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    Virgin offers excellent value for money and customer service, but in London the one2one network just doesn't make the grade, especially indoors. Signal quality can vary enormously within the same room, and calls are often lost midcall, or you can hear the caller but they can't hear you and vice-versa. Often you or them will sound like a Dalek!

  • Jonathan Cohen. Rank: Lance Corporal 19th May 2000

    Reviewer rating: 3.5 stars


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    I've used one2one since 1994 and have to admit to not having any real problems with coverage since I live in the South East. (One2one have the smallest coverage of the main 4 networks). Virgin mobile run their virtual network using one2one's "real" network, however they seem to manage to provide a slightly higher level of customer service. Having said that, not all their services work reliably yet and setting up voicemail can be a problem with some phones. Coverage is the same as one2one, can be ...