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Written on: 19/04/2015 by lesleymalone (1 review written)
Contacted Newbank by email about a garden furniture set I was interested in. Emailed on a Sunday evening and got a reply that night! Went ahead and ordered and was delivered promptly with a really nice and helpful delivery guy. Very happy with my purchase!… Read Full Review
Written on: 24/09/2014 by eaShepherd376 (1 review written)
Ordered a Kelkay Freedom fountain online in stock. 26th sept 2014 order went through heard nothing. Contacted by email never bothered to reply. I called the store 3 times told the same rubbish that the guy dealing will call me back never did. Last call I made was told the same yet nothing. Today I've received refund no sorry no explanation. All they did was hold onto my money to make interest for one week, What a rubbish company avoid this was a birthday present what never arrived. Thank… Read Full Review
Written on: 08/05/2014 by StaceyJoan (1 review written)
Myself & my Sister went to the Radcliffe branch of this store with her baby Lucas in a pram, we ate in the Bistro which was disappointing. We were placed in a seating area which was not pram friendly at all, we blocked off other seating area basically we were in the way. The food was nice but very expensive for a sandwich, drink & dessert for two people came to almost £33.00 The menu stated that the Bistro closed at 17.00hrs however at 16.20hrs Lucas required a feed my Sister started feeding… Read Full Review
Written on: 14/03/2013 by sayitasitis2012 (14 reviews written)
bought a Gardman 12 portal birdseed feeder. within a week one of the portals went missing. phoned gardman and left a message on their answer machine even though it was only mid afternoon. still waiting 2 weeks later for them to get back to me. returned to newbank garden supplies in Bury and [name removed] gave me a new portal as soon as i asked. one happy customer but far from impressed with Gardman… Read Full Review
Written on: 25/06/2011 by sparky11 (1 review written)
A regular visitor to this excellent garden centre I was very disappointed on Friday to see that they had let themselves down by displaying about four pallets of compost taking up two of the few disabled parking spaces. This centre is always very busy and we always struggle to find a disabled space not always successfully so to see our limited choice further cut is annoying to say the least. Please do better… Read Full Review
Written on: 11/06/2011 by Trebronic (1 review written)
My wife purchased a monkey puzzle tree in April for my 65th birthday and 3 weeks later we went on holiday to France. The tree at the time was going a little brown but with rain forecast in the UK we went on holiday hoping everything would be Ok. On arrival back the tree was completely brown with slight tinges on green. Made contact with New Bank to be told once a purchase leaves our premises we cannot be held responsible. i.e. No guarantee. Surely the products not fit for purpose. All I did… Read Full Review
Written on: 23/02/2011
I often visit Newbank Garden Centre in Dobcross,
The staff are always excellent with their product knowledge and have a 'nothing is too much trouble' attitude.
They have a great product range and got everything I needed in one trip without the hassle of going elsewhere.
A must visit place in beautiful surroundings… Read Full Review
Written on: 27/10/2010
Newbank is a great place to buy all your gardening and housewares at competative prices however.......
The only thing i did not like to see was the co-owner,i was told her name was Francis, speaking to her staff in a very dissgraceful way!
i was told by a member of staff who shall remain nameless that this was a daily occurance and often moral was low when she was around.......Overall great store, Bad staff management........
… Read Full Review
Written on: 16/05/2009
Newbank Garden Centre is a brilliant garden centre, friendly staff and great cafe. they have a huge john lewis style section as well, really good… Read Full Review
Written on: 31/01/2008 by mike (1 review written)
Really enjoy visiting this garden centre, relaxing and well organised. Nice cafe and plenty of choice on everything. Good prices and competitively priced garden furniture. Usually buy quite a lot of my annual garden purchases here. Highly recommended.!!… Read Full Review
As rated by our community of reviewers
" Appalling delivery times " Read More
" Worst customer service I've ever come across " Read More
Written by Woodyjake
" Very happy with service from Newbank " Read More
" Never seen such perfectly wrapped plants! " Read More
" Awful animal care! " Read More