eFlorist www.eflorist.co.uk

eFlorist www.eflorist.co.uk
★★★★☆
3.7
68.0% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Comment from Review Centre

Note from Review Centre: eFlorist was previously known as Teleflorist. Please note that this is a UK based company and should not be mistaken for a company of similar name who's web address is www.e-florist-inc.com.
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“Beautiful flowers- perfect gift!”

★★★★★

written by Javiert290 on 18/12/2020

Arrived promptly and the flowers were beautiful- excellent value for money too!

Was this review helpful? 0 2

“Send Flowers Online | Order Now For UK Flower Delivery...”

★★★★★

written by Patiencea1973 on 07/11/2020

To send flowers online is a fast and convenient way of having flowers delivered to a friend, family member, loved one or even a colleague for a special occasion or perhaps ‘just because’. eFlorist is the new trading name for Teleflorist, a name which has long been synonymous with sending flowers and quality florists for many, many years. We have been helping people make their friends, family, colleagues and loved ones happy, noticed and remembered since 1947, and have long been the leading flower retail company so if you are looking for a florist near you, you can be as confident in the service you will receive as we are confident in our name.

Was this review helpful? 0 2

“Fantastic service flowers were beautiful”

★★★★★

written by Freesiaflower22 on 23/07/2020

Great service flowers were beautiful definatley use again love the idea of the chocolates

Was this review helpful? 1 1

“Impressed”

★★★★★

written by Katmat33 on 15/06/2020

I was really pleased with everything from the ordering to the delivery and also I could keep track of my purchase my daughter was over the moon to receive the beautiful flowers

Was this review helpful? 0 1

“The gorgeous bunch”

★★★★★

written by WendyB20 on 12/06/2020

I sent my daughter these flowers during lockdown as part of a birthday present. She was so pleased with them they looked amazing and lasted really well. The care instructions received with them were helpful and easy to follow. Overall the service from start to finish was perfect,easy to order, lots of choice and a perfect gift. I even had messages to say they were on their way and when they were delivered. Thank you eflorist.

Was this review helpful? 0 1

“Quick and beautiful ”

★★★★★

written by guestGC on 11/06/2020

Ordered some flowers for my sister and mum to cheer them up due to them both self-isolating! Lovely surprise for them and the flowers lasted ages! Thanks 

Was this review helpful? 0 1

“Gorgeous flowers, great service! ”

★★★★★

written by NiamhT on 10/06/2020

The process was so easy and delivery was perfect. My friend was absolutely thrilled with the flowers, chocolates and prosecco! Highly recommend, excellent service and the flowers were stunning! There is a great variety available, and it’s great that you can select your delivery date. I love that you can also add on extras to your order.

Was this review helpful? 0 0

“Beautiful Bouquet ”

★★★★★

written by Blessed35 on 08/06/2020

I've ordered many bouquet of flowers from Eflorist and the recipients have always been surprised snd very happy. Great quality, reasonably priced and prompt delivery. Will continue to use Eflorist as my main flowers provider.

Was this review helpful? 0 0

“Very nice flowers !! Would recommend”

★★★★★

written by Nathhwright on 06/06/2020

Very nice flowers ! Ordered for somebody else and very worth it! Presentation, smell everything was just wonderful! Would 100% recommend

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“Thank you ”

★★★★★

written by Sharon367 on 06/06/2020

Thank you for the beautiful flowers, they arrived quickly and the process with simple to purchase online. Thank you once again

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“Great service great flowers!”

★★★★★

written by Susie5595 on 04/06/2020

Great fast and efficient service! I got a message when the flowers had arrived! They were boxed and kept fresh and in good condition! Placed in a vase and they really blossomed! Price very reasonable! Very happy with everything

Was this review helpful? 0 0

“Great”

★★★★★

written by Houghtonri141 on 02/06/2020

Great service great quality of roses, they blossomed the next day and last over a week !

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“Great service from start to delivery”

★★★★★

written by shara2913 on 01/06/2020

Thank you very much for my recent order, the flowers were exceptional with great detail given on how to care for them. The ordering process was fantastic and I was kept up to date every step of the way. Thank you.

Was this review helpful? 0 0

“Awesome fun friendly service ”

★★★★★

written by Faulkner367 on 01/06/2020

Definitely recommend eflorist. They offer a great easy to navigate website with helpful tips and great service. They also offer a quick and easy shipping services. Many thanks

Was this review helpful? 0 0

“Absolutely fantastic bouquet ”

★★★★★

written by Bobbyg51 on 30/05/2020

Lovely flowers. Delivered as requested. Will definitely be using the service again! I will also recommend to my family and friends

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“Birthday beauties delivered ”

★★★★★

written by RyanMaldonado on 30/05/2020

These flowers really brightened my Aunties birthday. Brought a smile to her face & truly life’s her spirits. Smooth transaction & I could track the progress of the delivery. Great service! The actual bouquet was beautiful.

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“Beautiful colourful pleasing display”

★★★★★

written by Philyrews on 29/05/2020

Very straight forward ordering what I wanted had an immediate delivery date response and kept in touch with me until the flowers were safely delivered freshly cut.Made my mums day in these uncertain times beautiful floral display Im really pleased and greatful they could deliver highly recommended

Was this review helpful? 0 0

“Amazing ”

★★★★★

written by MrsMacca2003 on 28/05/2020

I ordered these as a gift super easy and was able to track the delivery. Beautifully box and was lovely I've since ordered again and had no problems what so ever

Was this review helpful? 0 0

“Amazing”

★★★★★

written by Rihannas417 on 28/05/2020

Absolutely amazing my friend loved them, would absolutely recommend then to a friend. They where presented amazingly and the delivery was very efficient the and flowers were beautiful

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“Birthday Gift Flowers”

★★★★★

written by SheilaMay on 26/05/2020

I was so please when I ordered the beautiful flowers it was easy to place the order & my request for delivery date was accepted. My daughter in law was so pleased with her gift with an added bonus of her favourite chocolates.

Was this review helpful? 0 0

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Asked by raymondjohns on 17th February 2014 Report this content
I am still waiting for the delivery of my valentine flowers. I have sent them 3 emails and have had no reply, I have tried phoning and no reply. I am not happy with their service and am now in wonder to their service. Are they a real florist?

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Answers (8)
Report this content AdeleH84 Written on: 18/02/2014
They are a 3rd party company that deals with local florists. When an order is placed online via this company (and others including interflora) they take the order then they have to try and get a florist to take on the order - as you can imagine valentines day is a massive day for any florist. They will probably reply, eventually. But even Interflora received a lot of complaints about them not delivering flowers. I know it doesnt help now, but, for future, use a local florist direct X
Report this content lnnedane Written on: 18/02/2014
I used them to send flowers to my daughter, they were dead on arrival. It took me a long time to get hold of them but when I eventually did I was refunded after sending photos of the flowers. To this day (a year on) they never replied to my emails.....I would never use them again. I hope you get your flowers. X
Report this content ctingle Written on: 18/02/2014
It appears they haven't learned their lessons from last year, I sent someone 12 dead roses, it took almost 2 weeks for them to reply by email and they weren't in the slightest bit apologetic, I did receive my money back in the end but it was a complete hassle, I'm surprised they're still going really. If you paid by credit card I'd contact them, check your sent folder as the credit card company will want copies of the emails you've sent them to prove that you've tried to contact them for a refund, if you paid by debit card contact your bank, again they'll probably want to see proof that you've tried to sort this out yourself. With this company it's not even a case of paying peanuts, they're not the cheapest but are by far the worst. Good luck getting your money back.
Report this content Helendunlop Written on: 18/02/2014
I used them last year and it was the worst experience I have ever had with a 'florist'. The flowers that were eventually delivered were nothing like those I had ordered, also the teddy bear and chocolates werent even included! Had terrible problems with them answering emails etc and kept getting fobbed off by them! Also the flowers died within two days! Worst company ever! Eventually, I got a refund for the missing items, but nothing for the dreadful flowers.... Not much help for you, but good luck trying to get your money back :(
Report this content IanDalling Written on: 18/02/2014
I had flowers delivered three days late and no response to email compliant.
Report this content raymondjohns Written on: 18/02/2014
still no answer from them. it is now 4 days and still no flowers or replies.
Report this content crazystuff Written on: 18/02/2014
They are a typical online company who use local florists, as said before but I think the florists must work on very tight margins, hence the flowers I had sent were mainly just leaves. They used to be called a different name and they play hard ball with anyone who complains, as they did with me. I am considering running the myriad of complaints I have found about them through the OFT because so many people are unhappy that something should be done about them. I only wish I had checked the reviews before choosing them. Good luck with your case.
Report this content jean123789 Written on: 03/06/2014
I used them and they delivered dead flowers to my friend. Left a review saying as much, they replied on this site saying they are sorry and would be in touch. Yeah right they never got in touch and I doubt very much that they are even sorry. I will never use them again. There can be no excuse for delivering dead flowers.
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