Do you Spain Reviews - www.doyouspain.com

★★★★☆
3.6 / 5
67.8% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★☆☆☆☆

“Stoled my money!!!”

Written on: 31/07/2014 by Vilius23 (1 review written)

That was the first time I used a car rental thing. I payed for car rental in Barcelona by the internet, and I got contract in spanish. I did not know that I need credit card with me, when I travel. So they did not gave me the car. But I called to doyouspain and explained everything. They told me thats ok and since a I canceled order in time, I will receive my money. That happened more than 3 months ago. I call them, I text them, but all they do is give me promises and nothing more. Do not trust… Read Full Review

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★★★★★

“having used Do You Spain on a number of visits, I...”

Written on: 31/07/2014 by AdrielSomerville399 (1 review written)

having used Do You Spain on a number of visits, I highly recommend their service and efficiency… Read Full Review

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★★★★★

“Always offer great value”

Written on: 31/07/2014 by Neil472 (1 review written)

They always offer great value & the site is easy to navigate. I am never sure, however, about the extra insurance that I have always been advised to take out when I pick up the vehicle. Let's see what happens on this trip!… Read Full Review

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★★★★★

“The best”

Written on: 29/07/2014 by drobrsmith (1 review written)

We used to use DoyouSpain every year, always good service,never a problem, now having returned to needing car hire after 4 years it's good to find the service as good as ever. Top stuff!… Read Full Review

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★★★★★

“Always the cheapest”

Written on: 29/07/2014

I have booked three hire cars through this site. It has always been done without fuss, and after comparing a few sites it is always the cheapest. I have had to use customer service after booking twice (once to replace a lost voucher, and once to amend a booking) both times the service was fast and straight forward. I don't bother to check other sites anymore… Read Full Review

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★★★★★

“Easy car hire”

Written on: 29/07/2014 by CourtneyJamison (1 review written)

Excellent booking. Very easy to use. Competitive prices. Would definitely recommend this site… Read Full Review

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★★★★★

“fast service and economical rates.”

Written on: 29/07/2014 by Hatchtv148 (1 review written)

fast website and very customer oriented… Read Full Review

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★★★★★

“value for money”

Written on: 28/07/2014 by Parsons31 (1 review written)

excellent service very good car have used this company for the last 5 yrs never any probs with cars of staff very polite… Read Full Review

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★☆☆☆☆

“Unclear terms and conditions !!!”

Written on: 27/07/2014 by dronfx (3 reviews written)

I booked car for the next week. Renaul clio 5dr "firefly car rental". In terms says "Full Insurance: Zero Excess" - with us you do need to worry about excess protection - because there is no excess! You are fully insured! Then I click on "terms of use" and there is says " On arrival at the local office our supplier will offer you optional insurance for damage to wheels/glass. If you do not wish to take it you will be asked to leave a deposit (500-700eur) which is refunded when the vehicle is… Read Full Review

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★★★★★

“We have used DoyouSpain for 10years now. We have...”

Written on: 27/07/2014 by Jordanuh473 (1 review written)

We have used DoyouSpain for 10years now. We have always found them to be the best value with lovely, new & clean vehicles… Read Full Review

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★☆☆☆☆

“Prepare to pay nearrly double”

Written on: 26/07/2014 by Greyfox1000 (1 review written)

I was quoted 244 euros for two weeks car hire from Firefly in Alicante Spain. The credit card bill was £336. I had also taken out DYS extra insurance for 41 euros. The car was returned on a full tank basis. DYS say that they are just an agent but why are they using companies like Firefly who are intent on ripping you off! Exactly the same story for my daughter's family who booked on the same day. We are both very wary of DoYouSpain in the future and are considering going direct to the… Read Full Review

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★★★★★

“Excellent Car Hire”

Written on: 26/07/2014 by Lindsayt127 (1 review written)

We have used "Do You Spain" for many years with great service,good cars and no complaints. Have recommended them to friends and family with the same results. Glad to use you again… Read Full Review

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★★★☆☆

“UNDERHAND”

Written on: 26/07/2014 by fmAyers28 (1 review written)

I think you should make your terms more transparent and not wait for people to book them hit them with pay for fuel , bring receipt to get paid back all a bit underhand it seems to me. one thing i can never agree with is how you charge for baby seats this must be a law for you to provide if you rent cars knowing children are going in them 170E to rent seats a liberty you are playing on parents responsibilities NOT NICE… Read Full Review

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★☆☆☆☆

“No customer service”

Written on: 25/07/2014 by Unhappy6 (1 review written)

We booked through do you spain. When we arrived to get the car it was before 11pm and there was a queue. We reached the front after 11 pm and were told it was extra 40 euros for after 11 pm. We refused yo take the car. Nowhere in our booking had it said pick- iOS after 11pm were extra. It wasn't our fault that there gad been a queue!! When we contacted do you spain they didn't want to know. There is no number to call. Their emails in response have been rude and unhelpful. There is no point… Read Full Review

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★★★★★

“No fuss, open, easy and great value”

Written on: 25/07/2014 by ajLloyd148 (1 review written)

Used last year and this year - again gave best prices for great cars, booking was clear and concise, moreover both helpful and open. The car hire firm in Menorca was excellent too - no fuss, efficient and not picky. Cool site that knows what the customer is really looking for. … Read Full Review

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★★★★☆

“Would definitely use again,”

Written on: 25/07/2014 by 4batty (1 review written)

Hired a car in Barcelona through D Y Spain.(Alamo/ Europcar in this instance ).Found the booking process easy and efficient. Received several emails confirming booking and also several trying to upsell extra insurance cover.At the airport the pickup was fairly swift with only a little pressure to buy the insurance. We declined as we had organised this privately.They did put a bond on our card of about $300 but this was refunded instantly when we returned the car. We were able to return the car… Read Full Review

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★★★★★

“Dickmans car hire”

Written on: 25/07/2014 by 304Griffin-Alt (1 review written)

Doyouspain offer a selection of car hire companies and I highly recommend Dickmans car hire company. Best rates, no hidden extras - what you see is what you get ! Excellent fleet of cars, clean with newer models. Staff and customer service is efficient, helpful and friendly. Highly recommend Dickmans… Read Full Review

Justice4You's Comment

Written on: 26/07/2014

I and many other users of Dickmanns have to strongly disagree especially if your were one of the many who have had their deposit retained by whatever whim Dickmanns decide at the time. They are far from efficient , helpful and friendly and once you have been ripped off by them you will fully understand. Dickmanns are complete and utter rogues and will use any and every opportunity to trick you. Dont believe me - read the ever increasing poor reviews about Dickmanns. AVOID USING DICKMANNS.

DoYouSpain are also pretty useless at sorting out any problems.

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★★★★★

“Online booking experience”

Written on: 25/07/2014 by Gordon81 (1 review written)

Quick easy booking. However would like to know more about fuel policy and extra insurance etc… Read Full Review

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★★★★★

“Very Straightforward”

Written on: 25/07/2014 by Evangeline223 (1 review written)

Good to deal with. Nothing hidden. Everything shown. Its really important to read the small print but I just feel happy that I wont get any sneaky surprises when I arrive in Malaga. Will report if there any problems but Do you Spain are a great website… Read Full Review

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★★★★★

“easy to book”

Written on: 23/07/2014 by kengregory69 (1 review written)

easy to deal with, always been reliable, prompt service whean required… Read Full Review

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