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| Customer Service | 7.5/10  |
|---|---|
| Value for Money | 4.5/10 |
| Overall rating | 6/10 |
Full review by
ricardo1
on 3rd Sep 2008
User Rating : 3
Respect :
0
Good Points: Nice website and friendly staff
Bad Points: Prices were really expensive. I called to get a quote for the Dome and they kept giving me prices for the Acapulco, not sure why.
General comments: I called to get a price on my regular Dome hotel, and instead they kept giving me the Acapulco. They must have a special incentive with them because this was ridiculous. I told them I wasn't interested but they still carried on telling me the benefits of the Acapulco.
Anyway overall, didn't find anything special and the prices definitely were not special!
ricardo1's review and ratings | 92 words
Review by
barcanlejay
on 27th Jan 2008
User Rating : 9
Respect :
0
Aside from the delay with the flight, excellent service from start to finish. Travelled with a 3 and 5 yr old, were duly catered for in every respect. Can't fault the hotel they recommended despite never hearing of it previously, have already booked our next holiday with them and received a loyalty discount on top... fantastic...
barcanlejay's full review | 105 words
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