Viagogo Reviews - www.viagogo.co.uk

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Latest Reviews

“Contact”

Written on: 04/12/2016 by isKeene424 (1 review written)

I have not received a confirmation e-mail, you can't speak to anybody on the phone about it and theres no e-mail address to ask a question!… Read Full Review

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“Rip off touting”

Written on: 01/12/2016 by Calhoun130 (1 review written)

Used this site with great reluctance, total rip off!!!… Read Full Review

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“rip off”

Written on: 30/11/2016 by Zuza_zuza (1 review written)

Overpriced and not clearly visible additional fees. Found the same ticket 30£!!! cheaper via ticketmaster. … Read Full Review

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“Overpriced additional charges”

Written on: 26/11/2016 by Jaydanv160 (1 review written)

Overpriced charges on these tickets booking fee and delivery inflated prices. A rip off. Would advise anyone to avoid altogether. Not clearly notified of additional charges until sale has been processed… Read Full Review

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“How much”

Written on: 22/11/2016 by Dawne2 (1 review written)

Be careful when booking tickets with this company, the advertised price was £70 per ticket, the actual price of the tickets was £61, actually charged for 2 tickets £225. Love to know how they can justify £100 for admin just for me to book online. Better to buy from the venue direct… Read Full Review

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“Bought overpriced tickets”

Written on: 19/11/2016 by Harris166 (1 review written)

Tried to buy Mickey Flanagan tickets from his own website. They should have been 60 odd pounds went to pay confirmed it then realised I'd bought them off viagogo and paid a further 60 for fees and postage. I went on to Manchester arena website and got same row tickets for 100 less. Now to sell them again through this website I have to sell them for more to make any money back. So the next person will end up paying even more. Plus not quite sure if I get the tickets soon or just before the gig… Read Full Review

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Ihaveviagogo's Comment

Written on: 22/11/2016

I paid £538 in total for 3 tickets which includes the booking and vat fees for Mickey Flanagan o2 September 2017 - I got conformation email with ID number. I looked for the seats I'd purchased in the A section of thr Floor Blocks only to see that all it said was - floor blocks - not seat placements just the general area ??? like a lucky dip !!! I emailed and eventually after 7 emails I was told they didn't know where my 3 seats would be exactly ? ...seat placement is vital for us to be able to judge value for money surely. the I googled them. Not good. I tried phoning half doz times, no customer service and the robot on other end of the phone told me my ID number was not recognised. Getting worried now.

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“Disappointed customer”

Written on: 18/11/2016 by G.Fiddler (1 review written)

Would not use this company again. Didn't know I had actually until I had paid at the end. My fault you learn from your mistakes. Ordered and paid for VIP tickets for Elvis concert back in July. Now I'm at home awaiting special delivery tickets for said concert which is tonight and I should be on my way right now. The tickets are not what I wanted cheaper and I am awaiting a refund which is totally unsatisfactory because all the tickets which I was interested in are now totally sold out. You… Read Full Review

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“Horrendous - AVOID at all cost!”

Written on: 17/11/2016 by Damon325 (1 review written)

Booked two rugby tickets for England V Fiji months ago. Paid over the odds as it was for my Fathers 70th. Booked and paid for the rail tickets to get to Twickenham. Received the tickets a week before the event - so all looked good... Then 4 days before the event, I receive an email from viagogo stating: "Your seller informed us that due to an issue on his end the tickets you received have been voided. These tickets are no longer valid and will not gain you entry to the venue! We apologise for… Read Full Review

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“Rubbish delivery by UPS”

Written on: 17/11/2016 by snowy1955 (1 review written)

My partner ordered 2 tickets, allegedly £80 face value each, for a concert next April. She was taken in by Viagogo showing an 'official website'logo. She was charged nearly £250 with fees and delivery by UPS and we were advised that the tickets would arrive a minimum of three days before the event. We were, quite naturally, worried about going to the further expense of booking accommodation before the tickets arrived and, equally, worried about the availability of accommodation if the tickets… Read Full Review

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“Utter Rip Off”

Written on: 17/11/2016 by cnFox113 (1 review written)

My daughter has recently bought tickets from this company for the up coming South Africa v England rugby international, as a birthday present for me. I was quite appalled to find out that two £45 face value tickets cost her £360....yes £360 !!! I appreciate that she, as a youngster, has shown massive naivety in paying four times the face value for what are debenture holder tickets, with the owners name typed thereon, but I am amazed how touting of this nature is allowed online. Needless to… Read Full Review

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“Terrible company”

Written on: 16/11/2016 by Francissss (1 review written)

I purchased tickets for a england rugby match for my fathers 70 th birthday at £400 . Purchased trains tickets and reserved a hotel to be told 3 days before the match i received an email to say that the tickets have been voided . I have seen a number of other reviews saying that they still advertise tickets after they have sold at a higher price and if someone else buys them then they sell them at a higher price . You are unable to contact them directly and you just go around in a automated… Read Full Review

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“DON'T USE VIAGOGO - GO ELSEWHERE”

Written on: 10/11/2016 by 446Willoughby (1 review written)

Daughter paid £96 for 1 concert ticket from Viagogo (booking fee was £19 and delivery was £10). She was emailed on Tuesday to be informed that she has to collect her ticket instead (in Soho). Daughter had paid already for train tickets to venue (from Liverpool), the venue isn't in London where she needs to pick up her tickets. To make the matter worse they are only giving her a time slot of 5-7pm on Sunday to collect them and the concert starts at 7:30pm - her tickets are in Standing so… Read Full Review

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“Rip off”

Written on: 04/11/2016 by Kinney80 (1 review written)

I purchased 2 tickets for wwe event at wembley arena i paid £39.99 a ticket with shipping tax and fees the total was just under £120 and the tickets were email not sent. I downloaded the tickets only to find my £39.99 tickets had some one eslse name on but had a value of £25 and not in the section i had ordered. Advice is stay clear of this site… Read Full Review

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“NFL”

Written on: 25/10/2016 by AlanWL (1 review written)

Purchased tickets in January 2016 for NFL game in October, I received an email to say the tickets could be with me no later than 3 days before the event. I later found out I could not attend and followed the on line instructions for reselling tickets. Tickets were sold almost immediately and following on line instructions I confirmed I did not yet have the tickets. My sale was then cancelled and I was charged £36. I attempted to re sell and again after selling as I still had not received the… Read Full Review

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“Absolute disgrace ”

Written on: 22/10/2016 by Whitmom (1 review written)

Bought two £44 tickets for Disney on ice frozen, I was charged £128 at checkout, paid for delivery £9.99 then they emailed me to say my ticket was a printable one and refunded me £4.64, not the full £9.99 I paid for delivery, can't find any numbers to contact and complain, also price on my ticket is only £33, not even sure they are the same seats I'd originally booked but very much doubt it from the other reviews, just bought tickets for little mix next year from ticket master and they… Read Full Review

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“very disappointing”

Written on: 21/10/2016 by Dugganmv217 (1 review written)

Booked tickets today, only to find that our standing tickets are more expensive than sitting??? can not get any reply from Viagogo phone number useless not helpful at all would like to change tickets for sitting as not able to stand. Would help if you could speak to a person!!!!!!!!! or get a reply from email sent, seems they are just not interested… Read Full Review

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“Viagogo Rip Off!”

Written on: 19/10/2016 by agFoster465 (1 review written)

I am completely disgusted with this ticket website. Number of Tickets: 2 Price per Ticket: £32.57 Total Ticket Cost: £65.14 Booking Fee: £18.50 Delivery Fee: £9.95 VAT: £3.70 Adjustment: -£0.00 Total Charge: £97.29 I paid nearly £100 for 2 tickets including postage and booking fee (what a complete rip off). The tickets I received were in Row Z, which is not what I ordered and were only worth £21.25 each instead of the £32.57 which I paid. This was not made clear when… Read Full Review

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“Stunned at price”

Written on: 15/10/2016 by Valentin1985 (1 review written)

Bought tickets for Elvis concert and did not realise until submitted card detail they charged £30 booking fee and vat on top plus extortionate delivery fee In all. £110 pound ticket became £156 Rip Off !… Read Full Review

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“Do not book from this website so overpriced charge...”

Written on: 14/10/2016 by CoryShea47 (1 review written)

Do not book from this website so overpriced charge £41 booking fee per ticket! For doing nothing then added on more fees so in the end I was paying over £50 in admissions fees, which is over a third of the price of the original ticket. ripping of customers… Read Full Review

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“Total and complete rip off”

Written on: 07/10/2016 by Frankiej65 (1 review written)

I have just bought 2 tickets for Kate Tempest. I have been charged 15 plus VAT ie 20 as a booking fee, and 4.99 post EACH ticket. The tickets are on line so how is 20 reasonable? I am writing to Watchdog as this is beyond reasonable. I am not sure Kate would be impressed if she knew what is going on in her name… Read Full Review

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