Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
3 / 5
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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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Latest Reviews

“No contact and no tickets”

Written on: 22/01/2017 by Waddellkq228 (1 review written)

Ordered Strictly Come Dancing tickets in October for 21st Jan. Have received no contact or tickets since my purchase despite Viagogo guarantee of ticket receipt within 3 days of the event. No phone number to speak to anyone. Terribly inflated prices and non existent customer service. Do not use this company! It's shocking that they can get away with it and should be closed down!… Read Full Review

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“Disgusting ”

Written on: 22/01/2017 by Weaver113 (1 review written)

I purchased tickets through this company and it was not until after I confirmed the order and paid for it that I was told that the price was £80 more then I agreed to. It was then too late to cancel them so I put them up for sale with this company and shortly cancelled this. About half an hour after I received an email saying they had been sold and I had 48 hours to confirm the sale and if I didn't I would be charged the cost of replacing them, in a panic I confirmed to then be told my 48… Read Full Review

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“Never again”

Written on: 17/01/2017 by Gkhoury (1 review written)

Never Again I found the same tickets on ticketmaster.ae at 1990 AED. Whereas I paid on viagogo for the same tickets 728.57 euro (equivalent of 2800 AED) in local currency. I paid more almost 1/3 of the price simply by booking through viagogo. They refused to accept my cancellation even after 2 hours from payment and more then 1 month earlier from the event date. NEVER AGAIN… Read Full Review

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“Strictly come dancing”

Written on: 17/01/2017 by RobertBurgess (1 review written)

I purchased tickets for Strictly come dancing as part of my mothers 90th birthday present. I paid the following tickets £ 68.99 each x 2 =£ 137.98, booking fee £39.20, Delivery fee £ 9.95 vat £ 7.84 total cost £ 194.97 Today I received the tickets price per ticket £45.00 each x 2 = £ 90 booking fee £7.00 x 2 = £ 14.00 total cost £ 104 a difference of £90.97 The tickets are with a restricted view my mother will be devastated at the restricted view and I find the company a RIP OFF… Read Full Review

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“wow”

Written on: 12/01/2017 by 401Smith (1 review written)

ive recieved my bellew vs haye tickets i payed £1386 for 4 tickets which i thought were good tickets 'the tickets have a face value of £400 for all 4 tickets.i would never pay this amount for these tickets,i feel cheated. they have no phone number only emails.dont use this company if you work hard for your money .also have had no response from viagogo… Read Full Review

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“Don't touch this site with a bargepole!!!”

Written on: 10/01/2017

The only reason I have given one star is because zero was not an option! This company has stolen £500 of my money and refuse to acknowledge my booking despite me giving them all the information relating to payment. I did not get a confirmation number / email and therefore I am 'not allowed' to talk to them on the phone. I have now emailed them 6 times in two days repeating my details and I get a response from a different agent every time advising they can't find my booking however there is no… Read Full Review

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“T20 Big Bash”

Written on: 02/01/2017

NEVER EVER use Viagogo unless you're willing to pay exhorbitant booking fee as I was slogged an extra $50 AFTER my transaction was done. They post that tickets are "selling fast"& only so many left! what a load of rubbish.... but anxious buyers like me get sucked in, BEWARE! There is NO customer service at all, no one to talk to for help, AND just saying...... my bank account details were hacked 10 days later!… Read Full Review

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“Ordered two tickets to golf open. Paid £94 each plus...”

Written on: 30/12/2016 by Shaffer12 (1 review written)

Ordered two tickets to golf open. Paid £94 each plus a whopping £54 booking fee. The tickets came and they state £55 each. These were a gift for my husband and son, and I am not clued up on events. My husband went direct to Royal Birkdale and the two ticket would have been £90 total. I paid £256. So very upset and speaking to Trading standards tomorrow. Please do not use them!!… Read Full Review

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“never never nevr”

Written on: 26/12/2016 by vbibby1 (1 review written)

do not ever use this site customer service there is none not helpful and so not care about there customers .I will tell all the people I know yo stay away go to Ticketmaster all they want is the money you can noy speak to anybody so be very careful… Read Full Review

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“Absolute rip off”

Written on: 14/12/2016 by roderick555 (1 review written)

I bought 2 TKTS to Guns and Roses in Melbourne Australia. Tickets were advertised @ $157 each plus fees, all up $399. Once they sent the tickets with the price on them @ $89.50 each. I understand that Viagogo has to make a profit but that is disgusting. They also offer you a resale option and you get back about $289. ? NEVER AGAIN VIAGOGO… Read Full Review

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“Absolute rip off”

Written on: 13/12/2016 by Antonya262 (1 review written)

Bought 2 concert tickets advertised at £70 each. Each screen I went through gave total cost of £140. In small letters under total it says + booking fee, handling, VAT. Easy to miss this as their cleverly placed pop up's cover it o. Some screens. At no point did it say how much the extra charges would be either! Not until you get the receipt. Tickets did not arrived signed for. Were left outside in my bin! Opened the packet and the face value of the tickets was £30 less than what I laid for… Read Full Review

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“Shuld be shut down”

Written on: 11/12/2016

bought 2 cheapest adele tickets face value £49 each when you finalise payment the tickets are £168 each plus £92 booking fee plus postage. So for two tickets that were £100 the total comes to £460. don't touch them… Read Full Review

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“rip off avoid ”

Written on: 09/12/2016 by Chance23 (1 review written)

i was charged £79.99 per ticket , £45 booking fee and £10 postage which was meant to be recorded and signed for it came in normal post . tickets came fon ticket master staying value of tickets £34.99 and booking fee £4.99 .. the tickets are also in someone else's name .. i could have got my two tickets for £80.00 all in except i paid £220 for 2 tickets overall have thrown away £140 to this company .. absolutely disgusted ... rip off as i can see now this has happened to hundreds of… Read Full Review

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“Deceitful and greedy”

Written on: 09/12/2016 by Marsbar59 (1 review written)

Looked for Soul II Soul tickets this morning as just on sale. Viagogo had all gigs sold out except 11 tickets in Brixton. So foolishly booked 2 at £50 each plus £19.72 each handling/vat. Once transaction was completed saw ENTS24 had tickets for all gigs none of which were sold out and were priced at £27.50 each including vat/handling - kicking myself but ashamed that viagogo can work this way FFS!!!!!!… Read Full Review

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“NEVER GO NEAR THESE PEOPLE>...........”

Written on: 07/12/2016 by richyork (1 review written)

I had the misfortune to deal with this company, we had 2 tickets which my parents couldn't use due to my dad having a heart attack the week before they were due to go (He is ok so that's good) I sold my tickets in seconds and was emailed to say I could have them collected by ups that day or the next day, or deliver them to their leeds office. I couldn't do the UPS on those days so said I would deliver, ah maja said we are not accepting delivery.... but I cannot have the UPS collect till the… Read Full Review

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“Total rip off I have vastly overpaid”

Written on: 06/12/2016 by ChasityLeonard (1 review written)

Have just bought 2 tickets to Sabaton playing at Glasgow in January This sight was first up and I bought the tickets even though I thought they were very expensive and £40 handling fee. They are a Christmas present for my son and it said there were only 4 tickets left.Stupid stupid me I have just checked Sabatons website where they direct you to ticketmaster and the tickets are there and at a fraction of the price . I could weep… Read Full Review

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Kelly1976's Comment

Written on: 08/12/2016

me too i paid £220 to this company when i should have went to ticket master and paid £80 for the tickets and that was including their booking fee .. i'm disgusted that this company is still going seriously ripping people off . my tickets were meant to be signed for and they came in normal post , they charged £10 for that and £45 booking fee and my tickets are in someone else's name .. never again

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“Contact”

Written on: 04/12/2016 by isKeene424 (1 review written)

I have not received a confirmation e-mail, you can't speak to anybody on the phone about it and theres no e-mail address to ask a question!… Read Full Review

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“Rip off touting”

Written on: 01/12/2016 by Calhoun130 (1 review written)

Used this site with great reluctance, total rip off!!!… Read Full Review

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“rip off”

Written on: 30/11/2016 by Zuza_zuza (1 review written)

Overpriced and not clearly visible additional fees. Found the same ticket 30£!!! cheaper via ticketmaster. … Read Full Review

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“Overpriced additional charges”

Written on: 26/11/2016 by Jaydanv160 (1 review written)

Overpriced charges on these tickets booking fee and delivery inflated prices. A rip off. Would advise anyone to avoid altogether. Not clearly notified of additional charges until sale has been processed… Read Full Review

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