Viagogo www.viagogo.com Reviews

Guest's review has yet to be rated - Be the first!
Report this review

I sold tickets on Viagogo. When it works, it's great, but the real test is when you have a problem. I had an issue with the tracking number I had input to track my order and I was made aware of this late on Friday afternoon (the tickets I sold were for a concert on Saturday). Viagogo left a message on my phone with no contact details and said I should email them the correct tracking no. or hand deliver the tickets. It takes a detective to find their customer services number. as it is not on their website. I had to find it on an online forum. Their offices are closed on saturday, which for a ticket agency is not great service at all, and really left me in the lurch as to whether my buyer had received my tickets or not. All in all I've had a stressful experience when trying to sort out what should have been a simple resoultion to a problem because of a serious lack of accessible customer service support.

Guest's review has yet to be rated - Be the first!
Report this review

I wanted to buy tickets to see Tommy Emmanuel. Imagine my disbelief to see that Via Gogo was selling tickets at 4-5 times the amount the venue charges and that there are plenty of tickets still available through the venue.
Needless to say I didn't purchase through Via Gogo, and I advise anyone to look at the venue website first.

Guest's review has yet to be rated - Be the first!
Report this review

The ability to buy a ticket at the last minute and to be able to trust that it would be delivered was outstanding. Thank you Viagio

jacciperry's review has yet to be rated - Be the first!
Report this review

good servive. had email backup for your purchases. a fair price but if you want the ticket so bad youd [ay it. its a good website to visit to get specific tickets.

Guest's review has yet to be rated - Be the first!
Report this review

The Viagogo system worked excellent. As a U.S. resident, I had some reservations about using a ticket resale system that I was completely unfamiliar with, but no worries. My tickets arrived exactly as ordered and in plenty of time for me to travel to Reading. I hope to return to Reading again and will definitely use Viagogo when I make my arrangements.

Guest's review has yet to be rated - Be the first!
Report this review

I am a travel agent and I have booked Viagogo tickets for some of my clients. They were very impresed with the concert and they didn't have any problems receiving the tickets. Beeing a last minute request they received the tickets at the stadium. Everything was ok.

Guest's review has yet to be rated - Be the first!
Report this review

Very smooth transaction - recommend Viagogo.

Karen Brice 's review has yet to be rated - Be the first!
Report this review

Viagogo was a really good experience, from the initial website, through to ther follow up from your customer service guy, confirming arrangements for picking up the tickets on the day, through to to collection point.

It all worked effortlessly and I was made to feel like a real CUSTOMER (an unusual experience when internet shopping!)

Many thanks,

Karen

Guest's review has yet to be rated - Be the first!
Report this review

we were very please with viagogo we had a few problems with the seller but it was sorted out very quickly and efficiently.we will definately be using them again.

Guest's review has yet to be rated - Be the first!
Report this review

viagogo is a great place to find sold out tickets for any event. Tickets are owned by individual sellers, but the viagogo customer service team always does what they can to ensure all goes smoothly. It's great to know my money's with a safe company, and i'm not taking any risks. If tickets can't be delivered they'll always find alternatives or give a full refund.

i ordered tickets for michael jackson as well, and viagogo have been great in sending me emails to offer me options for getting my re ...

Guest's review has yet to be rated - Be the first!
Report this review

A friend booked my two colplay tickets for me on his computer and it was done with me giving him the details over the telephone as I don't have a computer at home! I booked the tickets the night before the concert so it was very last minute! He said it appeared all above board and it all seemed very efficient. Collecting my tickets just before the concert was very easy, I had had concerns about this, but it was all fine and dandy! Thank you viagogo!!

Guest's review has yet to be rated - Be the first!
Report this review

hard to tell where our seats were as no map of the venue (wembley stadium) was made available. we were told by a sales person that the seats would be together, but when we picked them up, we were sat seperately which was a major disappointment.

Guest's review has yet to be rated - Be the first!
Report this review

Used Viagogo a number of times and they've always been very efficient. Nice to know my dosh is in safe hands!

Guest's review has yet to be rated - Be the first!
Report this review

saw the same tickets on sale at ticket office in central london for £35 per ticket cheaper!!! but Viagogo website very good apart from this.

fionaevans80's review has yet to be rated - Be the first!
Report this review

I was extremely wary about purchasing tickets online from someone other than the big ticket agents but my experience with Viagogo could not have been better. The customer service was exceptional - they even texted earlier in the day to advise of alternate contact numbers for collecting the tickets as the O2 network was experiencing problems. Collecting the tickets was a breeze - no queues just a quick phone call to someone from their office (which is conveniently located across the road from Wem ...

Guest's review has yet to be rated - Be the first!
Report this review

Easy to use. Very efficient. Booked late from overseas and tickets delivered to hotel on time. Very impressive. Guaranteed genuine tickets without worry of getting fakes. Well worthwhile, if you are willing to pay a bit over the odds for the tickets. Remember when yu bid or buy for a ticket, you have to allow for the booking fee on top of the price. It would have been helpful to know how much the Viagogo booking fee was before buying the tickets so this could be budgeted for prior to buyi ...

Guest's review has yet to be rated - Be the first!
Report this review

A good and reliable service, but expensive.My daughter wanted a ticket and after I could not get tickets through the main ticket distribution Viagogo was the next best and secure way to get a ticket.

Malones86's review has yet to be rated - Be the first!
Report this review

Through Viagogo I have purchased not only Reading tickets but tickets for V and the Isle of White festivals this year. I have used this website for all the tickets I have bought this year simply for the reason that I was so satisfied with my first purchase. The customer srevice I recieved through Viagogo was exceptional, and I would highly recommend this site for relaible delivery and tracing of orders.

Selection of tickets is fantastic and the booking fee cost is very reasonable for the serv ...

Guest's review has yet to be rated - Be the first!
Report this review

Viagogo is a really easy website to use, fast and quick service
Bought my tickets that were supposed to come 1 week before leeds festival and they turned up 2 weeks early.
couldn't ask for any better
10 out of 10 :D

Guest's review has yet to be rated - Be the first!
Report this review

Was gutted when i didnt get a Reading ticket and wasnt about to spend loads on a ticket. After browsing around, found out about Viagogo and their guarentee ticket policy, had a look around and found a cheap ticket to my suprise, someone was selling a ticket for face value.

Although the booking fee was preety high, i ended up buying a ticket for only £35/£40 extra to what my friends bought, and compared to what some of the tickets where being sold for, i wasnt too bothered about thi ...