Viagogo Reviews - www.viagogo.co.uk

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Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

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Latest Reviews

“Hidden charges”

Written on: 23/06/2017 by Shaw495 (1 review written)

Beware! I have just tried buying tickets for a sports event and after finding seats within my budget and accepting them found out VAT was added afterwards. In this case it was an additional £50 so luckily I saw it before hitting the button to confirm my purchase, VERY CHEEKY VIAGOGO, at least give the full price to the customer first and not hood wink them!… Read Full Review

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“Terrible Company”

Written on: 18/06/2017 by leslie67 (1 review written)

In January I bought 2 tickets for Robbie Williams in Manchester,I found out I did not need these tickets and sold them back to you, I was informed how much I would get for them. In late May I received tickets to download under a different order number. Trying to get in touch with the company is like getting to speak to the Qneen, e-mails sent back cannot be sent, hone numbers that are either a fax machine, you canhold on all day and still get no answer,and one that tells you to ring bck during… Read Full Review

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“DO NOT USE”

Written on: 17/06/2017 by yoHernandez36 (1 review written)

Unfortunately I feel I may haven fallen victim to them. I bought tickets a few weeks ago and although they were a little more expensive than I had found on another site they were better seats so I booked them. All seemed fine, a week before the concert I was told my tickets had been shipped. However, the concert is less than 48 hours away and I still don't have the tickets. I'm told they are with UPS. I have spoken with UPS who have confirmed they have a package but cannot find it. I have… Read Full Review

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“bad bad service”

Written on: 17/06/2017

i was selling some tickets.. i had an e mail to say tickets had been sold..the labels they told me to download i couldnt download..i sent an e mail saying they would reply in 24 hrs. 3 days later no answer. i tried to ring.. was om hold for 30 mins.. me paying for call.. and noone answered. 4 e mails later i still hadnt been able to tell them, i had to sit and wait.. then i had an e mail to say they were charging me 40 pounds for not sending tickets.. thanx for that and i dont think thats… Read Full Review

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“Tickets cancelled- no offer for new venue”

Written on: 16/06/2017 by Altiview (1 review written)

Change of venue to Radiohead concert in Manchester after arena bomb. No offer of new tickets, just a refund. Tickets were 18th present for my daughter. Now very disappointed. Avoid this company unless you are willing to risk their shoddy practice. Furthermore it is impossible to complain on their website you just get sent round in a circle through various on line forms back to FAQs- customer service is shameful… Read Full Review

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“DO NOT BOOK WITH VIAGOGO”

Written on: 09/06/2017 by DarrylFlynn270 (1 review written)

I had booked tickets for an event and 5 hours before it was due to start they sent me an email to say the tickets that I ordered were not available. I called and they could not care less that this had happened, they offered me no alternative, no compensation, nothing. It is disgraceful. I now have a 7 year old boy who is heartbroken that he cant go to the concert this evening. They are a rip off anyway but the customer service is shocking. STAY AWAY FROM THEM… Read Full Review

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“Complete rip off!”

Written on: 08/06/2017 by Aleenaj403 (1 review written)

Just received mySummerTime Ball Ticket face value £49.99 and paid a whopping £58.83 admin fee £ 108.82 for a ticket!! Shocking!!!… Read Full Review

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“DO NOT BUY FROM THIS COMPANY!!!! I GUARANTEE YOU WILL...”

Written on: 06/06/2017 by KorbinCombs (1 review written)

HAVING RECEIVED THREE TICKETS WHICH COST TWICE THE FACE VALUE FOR TAKE THAT AT MANCHESTER ARENA WHICH WAS CANCELLED AFTER THE BOMBING, I RETURNED THE CANCELLED TICKETS AS INSTRUCTED AND AM STILL WAITING FOR MY £550 TO BE RETURNED. THE PRICE YOU THINK YOU ARE PAYING ON THE WEBSITE CHANGES JUST AS YOU PRESS PAY! WE PAID FOR A SIGNED FOR DELIVERY, HAD SOMEONE WAIT IN TO SIGN FOR THEM AS INSTRUCTED AND UPS JUST SHOVED THEM THROUGH THE LETTERBOX OF A SHARED PROPERTY! TRY TO CONTACT VIAGOGO - ITS… Read Full Review

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“Not happy”

Written on: 05/06/2017

Bought tickets to the Monaco Grand Prix that were advertised on Viagogo's website as 'seated together' but when they arrived they were standing tickets. Tried to get a refund / exchange for seated tickets but they didn't want to know. The customer service was appalling and on average it took about a week / 10 days to respond to each email (they advertise a 2 day response timescale). I was so disappointed that I bought further tickets through another company with no issues. Managed to sell the… Read Full Review

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“I listed Elton John tickets for 7th June with Viagogo...”

Written on: 03/06/2017

I listed Elton John tickets for 7th June with Viagogo on 3rd June (1.37 AM) as they said they could sell up to the last minute. I printed off their shipping label and posted the tickets first class guaranteed next day delivery as they recommended. These will be delivered on 6th June by 1 pm so that any potential buyer could collect before the event. However, Viagogo have already withdrawn my listing, less than 24 hours later. The worst thing is that you cannot contact this company to make a… Read Full Review

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“worst site ever”

Written on: 02/06/2017 by sjmops (1 review written)

i have just rec,d my robbie williams tickets that i paid £150 each plus £85 booking fee the tickets are for the worst seats and the value on tickets is only £65 when i went onto viagogo site to purchase these it showed them as being the best tickets to purchase and they NOT they the worst! ty viagogo for ruining what should be a great time for me PLEASE DO NOT BUT FROM THESE RIP OFF MERCHANTS … Read Full Review

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“OverCharge, OverPromse, UnderDeliver”

Written on: 27/05/2017 by TobysMate (1 review written)

I would advise people to definitely NOT buy their tickets to any show through Viagogo. I bought tickets for Cirque du Soleil as a special treat for my mother who is elderly and not in the best of health. Viagogo came up first in the search and it stated clearly Guaranteed Satisfaction. On the site it claimed that less than 1% of the tickets were still available and that there were only 5 remaining tickets. Both fraudulent claims. It stated that the seats were in the most popular section… Read Full Review

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“Total Rip Off”

Written on: 23/05/2017 by 265Morris (1 review written)

I purchased tickets for the ICC cricket match on 2nd June (back in March) I rang Edgbaston Cricket Group who said they were not selling tickets direct. I found Viagogo advertising these tickets and thought they were official sellers. I bought 2 tickets which were priced at approx. £30 each and it was not until after I had submitted credit card details I realised the additional charges. I was pressured into buying tickets as web site said only a few tickets left and I see that was a lie as… Read Full Review

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“Review of ViaGoGo performance at HSBC Rugby 7s”

Written on: 22/05/2017 by BelenJacobs (1 review written)

Completely agree with all the negative messages about Via GoGo. My three (adult) children and their partners went to the HSBC sponsored Rugby 7s at Twickenham on May 21st 2017 and they were refused entry using tickets bought from ViaGoGo. Incidentally the tickets from ViaGoGo cost £41 being twice as much as the face value of the tickets. However to add insult to injury the RFU did sell them tickets on the gate .... they were £20 tickets and my kids had to pay £30 each. So altogether a £20… Read Full Review

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“too expensive”

Written on: 20/05/2017 by Fatimak1953 (1 review written)

i have been robbed its not fair that I am paying 3 times the price of a ticket do your research well before buying… Read Full Review

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“utter rip off”

Written on: 18/05/2017 by Daddycoolian (1 review written)

£100 mark up PER TICKET for Queen & Adam Lambert. Viagogo are just legalised ticket touts. Never ever again. I hope you go out of business… Read Full Review

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“****DO NOT TOUCH VIAGOGO***** Complete Crooks and not...”

Written on: 18/05/2017 by Linaw327 (1 review written)

****DO NOT TOUCH VIAGOGO***** Complete Crooks and not to be trusted under any circumstances!! Booked 2 tickets to see Andrea Bocelli in Orvieto in July, at a cost of Euros 450 - tickets arrived today and the price per ticket is actually Euros 98!!! Having read the reviews, there is no way to tell whether these are genuine tickets or not, so to avoid wasting the £1,000 we have spent on air tickets and hotels, we have had to purchase new tickets to the show at a cost of Euros 550 through a… Read Full Review

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“out of pocket”

Written on: 18/05/2017 by Dimples14 (1 review written)

I made the big mistake of buying tickets from this company who took payment from my credit card without authorisation I was then left with the only option but to 're sell the tickets with them that was 8 weeks ago and I have yet to receive payment from them despite numerous e mails to them they have still not paid for the tickets which they sold and have payment for take my advise AVOID THIS COMPANY DO NOT BUY OR SELL TICKETS WITH THEM… Read Full Review

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“Feel terribly ripped off”

Written on: 15/05/2017 by Moonlighting (1 review written)

I won a very small amount of money on the Premium Bond and decided to be indulgent by buying two tickets for me and my husband to a concert at Blenheim. My husband has limited mobility and as this outdoor concert has limited seating, I had to buy tickets with a seat - the most expensive of course. On the morning the tickets went on sale I was at my computer from 9am precisely and was directed to SEE Tickets. However the site was overloaded and after I had 'refreshed' several times, I somehow… Read Full Review

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“Rip off”

Written on: 15/05/2017 by Evanw428 (1 review written)

Pricing structure not clear. Pressurised to buy quickly and unable to find price on web-site for a courier to get sold tickets to purchaser… Read Full Review

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