Viagogo Reviews - www.viagogo.co.uk

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Latest Reviews

“Horrendous”

Written on: 26/02/2017 by 246Woodward (1 review written)

Keep it brief, use another company. Managing director Mr Turpin… Read Full Review

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“RIP OFF COMPANY.”

Written on: 21/02/2017 by 215Sharpe (1 review written)

Total sham, dont buy from viagogo. Pure rip off and you wont get tickets you paid for from this company… Read Full Review

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“Total rip off, beware”

Written on: 19/02/2017 by MargaretWest (1 review written)

we purchased 2 tickets for Leanne Rimes, chose seats centre 4 or 5 rows back, thought that the asking price was high at £70 plus pound each, imagine the shock at the final tot up, with booking fee, VAT, delivery etc, the bill came to £470 pounds, the final insult was when the tickets arrived, the face value was £37.50 each. PLUS the seats provided were 2 rows from the back. There has to be an answer to this sort of behaviour but, until there is, we all ought to speak with our feet. Caught… Read Full Review

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“ripped off”

Written on: 18/02/2017 by Eriny462 (1 review written)

Bought 2 tickets for Celine Dion concert and only when transaction through had been charged £45 per ticket booking fee. Cannot afford the extra cost and has completely stressed me out… Read Full Review

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“I made the mistake of going to this site first when I...”

Written on: 17/02/2017 by 12345617 (1 review written)

I made the mistake of going to this site first when I was in a hurry to purchase a ticket and I have never gone to a concert in Singapore. I chose a category 4 ticket, which listed as S$270, ( which is actually a $188 ticket including VAT) then Viagogo adds S$75 for VAT and booking fee, plus S$11 for delivery= S$356. I could actually have purchased the same category ticket from the venue's website which are still available and paid S$188 plus $4 handling fee. They say we can tract the… Read Full Review

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“Rip OFF”

Written on: 17/02/2017

Pressure selling giving time out to complete transactions. Face value of tickets less than the value of tickets without knowing beforehand. Unable to cancel transactions. TERRIBLE DO NOT USE… Read Full Review

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“Viagogo”

Written on: 16/02/2017 by AlanWL (1 review written)

Having purchased tickets then following instrctions on line and emails received I attempted to resell twice each occasion I was charged an abortive fee despite notifying that I still had not receved the tickets .the event including feees cost me £450 .Having complained to Office Fair Trade there is nothing they can do as Viagogo are based in Switzerland. BEWARE… Read Full Review

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“Unbelievable conduct -Do not use!”

Written on: 15/02/2017 by Bryant41 (1 review written)

Unlike most web sites, there is no total to approve before finalising your purchase. I thought my tickets would be £48 each and after payment was made, understood that there was going to be some kind of secure delivery charge, but not VAT or booking fee. I did not get given a total to approve before checking out. The first indication I had of the total was via email. By this time it was too late to cancel the card transaction. I found they has added £50 to the total cost. I am aware that I… Read Full Review

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“NEVER USE THIS COMPANY”

Written on: 15/02/2017 by AbagailLee (1 review written)

Purchased two tickets for Neil Diamond at the 02 Face value £290 Charged £398.81. Was not made apparent there would be £108.81 handling fee. Would expect a small charge but this was a RIP OFF… Read Full Review

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“RIP OFF COMPANY: DO NOT USE”

Written on: 11/02/2017 by Lynch497 (1 review written)

Bought 2 tickets to see England play Italy in rugby at Twickenham. Face value tickets are £76 each. I have been charged £498-00 in total. I would NEVER have paid this amount. DO NOT USE… Read Full Review

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“RIPPED OFF DO NOT USE”

Written on: 08/02/2017 by Sandoval17 (1 review written)

ENTERED CARD DETAILS TO PAY £177 FOR 2 CONCERT TICKETS THEN AFTER PRESSING CONTINUE IT PROCEEDED TO CHARGE ME £50 ADMIN FEE £17 VAT AND £11 DELIVERY FEE!!! THIS MADE IT THE MOST EXPENCIVE SITE ON THE WEB TO BUY TICKETS!!!!! … Read Full Review

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“RIP OFF SITE”

Written on: 07/02/2017 by Dixie485 (1 review written)

My partner bought two tickets for Stictly come dancing for me as a Christmas present and arranged for an elderly aunt to accompany me. He bought tickets at £90 thinking that they would be the best seats as they had to be easily accessible for my aunt. He thought that he would have to pay £180.00 but was disgusted to find that the total cost was £251.00 (this was not found out until he had completed the transaction) £90 for each ticket plus a £50 something booking fee plus £10.00… Read Full Review

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“I purchased two celion dion tickets at a price of...”

Written on: 05/02/2017 by NolanBurnham (1 review written)

I purchased two celion dion tickets at a price of £269.99 they have taken £715.99 from my bank! No replys to emails only a robot on the phone line! Seem to be very active on Twitter & ignore everyone of my message! Made me over drawn with my bank and left me skint! So unhappy contacting legal advice trading standards, watch dog! I want my money back… Read Full Review

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“Rip-Off”

Written on: 03/02/2017 by Phillipsoi141 (1 review written)

Bought 2 seats for Procol Harum concert and was charged hefty £130 including fees. Being a massive fan I bought them and received tickets very quickly. I noticed they had a face value of £27 each including fees ie £54. I am very annoyed and feel I have been tricked. This company is shameful. They are ticket touts like those shady characters hanging around football grounds before the match!! It ought to be illegal… Read Full Review

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“Avoid ”

Written on: 03/02/2017 by Bluemoons24 (1 review written)

Paid £198 for 2 tickets celine Dionne Manchester.Ended up paying £360 with processing fees and postage didn't know until I clicked paid.Absolutley fuming and feel like hunting them down to the end of the earth. Being reported to watchdog !!… Read Full Review

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“DO NOT USE THIS RIP OFF COMPANY ”

Written on: 01/02/2017 by LindamHall54 (1 review written)

PLEASE DO NOT USE THIS COMPANY AS THEY RIP YOU OFF WITH EXCESSIVE CHARGES AND FALSE PRICE ADVERTISING. This company shows when you are ordering 2 tickets ie. 2 tickets £235.99 then states that there is a handling charge and delivery charge BUT NOWHERE IN THE ORDERING SYSTEM DOES IT STATE WHAT THAT AMOUNT IS until you have actually paid for the tickets. For 2 tickets we paid £650.39 which we were unaware of until payment had been taken - £235.99 EACH ticket, £69 handling fee EACH ticket &… Read Full Review

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“Absolutly Disgusting Company”

Written on: 27/01/2017 by charllainekg (1 review written)

charged £1414.87 for 6 Mrs Browns boys tickets which are face value of £33 each!! when I was I was purchasing the tickets it stated £175.12 for 6 tickets!! no customer services to speak to will be seeking legal advice!!… Read Full Review

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“gutted ”

Written on: 26/01/2017

Haven't even used tickets yet but am worried I'll even get in. Face value is 39.75 but between ticket + another booking fee + bank charge for converting from czk coruna I have paid £170 for two. Have now downloaded tickets with RESTRICTED VIEW despite picking unrestricted view.what little information you get makes then look like decent seats but on download it looks like I'm in the gods. Disgusting site. Don't use. Will update after show… Read Full Review

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“Rip-off”

Written on: 26/01/2017 by Jarrett1966 (1 review written)

I was buying two tickets for a concert, the price was about 120€ but at the billing note i was charged 120€ + 38€ processing fee + 41€ shipping fee which is almost 80€ over the original price! I wanted to cancel the purchase two minutes later but they did not accept it. => That is for me what I was taught being a fraudolent transaction… Read Full Review

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“Rip off”

Written on: 26/01/2017 by uoPadilla185 (1 review written)

Selling off members tickets at what amounts to double the face value is immoral… Read Full Review

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