Viagogo Reviews - www.viagogo.co.uk

★★★☆☆
2.9 / 5
2535
51% of users recommend this
  • Selection of tickets available

  • Ease of ordering

  • Customer service

? Ask our helpful community of experts about this product or company
Viagogo - www.viagogo.co.uk - Ask a question now

Media Gallery for Viagogo - www.viagogo.co.uk

Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk
Viagogo - www.viagogo.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“ i bought tickets for a disney on ice event and...”

Written on: 16/10/2017

 i bought tickets for a disney on ice event and showed up to the event with my kids to the disappointment that it was cancelled. No emails, no phone calls, no answer… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“No confirmation, No Tickets, No replies to emails NOTHING!”

Written on: 11/10/2017 by Julieanne206 (1 review written)

ok I spent over £300 for 3 tickets for this Friday 13/10 Little Mix Concert in Birmingham, Money went from Credit Card early this year, credit card statement sent to Viagogo.... No order confirmation no response to Any emails, you can not get through on Telephone or web site as no order confirmation number has been sent and no one to help! How can you run a business like this, no one can get through, you take peoples money then don't even acknowledge receipt, not sure that this will create a… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“ EXPERTS”

Written on: 06/10/2017 by Makenzie84 (1 review written)

Ordered tickets for a concert from this company, specified a section and level in the arena, they confirmed only the level and then added extra costs without advising me. No way to alter tickets, they cannot tell me where the seats are located in the arena until they are issued by some fictitious supplier 3 days before the date of the show? too late then to complain.Best advice DO NOT USE THIS COMANY,   How do we stop them?… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“NO TICKETS AFTER PAYING 9 MONTHS BEFORE EVENT!!!”

Written on: 02/10/2017

I am very passionate about sharing our displeasure with this ticketing agent. We bought 4 tickets($1400 total)back in Nov. 2016 for the recent Bruno Mars concert in Charlotte. After waiting 9 months, we still had no tickets 24 hrs prior to the concert. Only to receive an email that the seats that we purchased were not available. They offered 4 "other" seats to replace them...these seats were located BEHIND THE STAGE! To compensate this disappointment, they offered a $175 rebate. REALLY???!!!… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Viagogo - NO NO NEVER AGAIN”

Written on: 30/09/2017 by SuzetteP (1 review written)

Recently bought tickets for Stones gig in Barcelona 27.9.17 from Viagogo. We paid nearly £100 each in admin fees which you don't get to see until AFTER you've confirmed you want to pay for the tickets - so way over the ticket price value. Once we bought them we were told we had to telephone someone in Vienna who had the tickets for us. He (the chap in Vienna) then told us he'd meet us on the day of the gig to give us the tickets. We flew from the UK on 26.9.17 very worried we were not going to… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“100% Gauranteed tickets? I think not! ”

Written on: 23/09/2017 by johnbennett57 (1 review written)

Viagogo claim to sell 100% guaranteed tickets, but this is a lie. I paid huge money for front row tickets at the World Darts Final on Jan 1st, and have just been told their was a mistake and our tickets are actually for the tiered seating at the back instead. Angry? Disappointed? Disgusted? Yes, all of the above and much more. Viagogo are looking like a bunch of unscrupulous ticket touts today, not a major ticket agent. Do not trust them, if you want guaranteed tickets go elsewhere… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“DO NOT TOUCH THESE AT ALL”

Written on: 22/09/2017 by erDodd453 (1 review written)

The worst experiencein buying tickets and the total cost for 2 tickets was €227 and I have still not received tickets to be downloaded. I have just checked and could have purchased the same tickets on Ticketmaster for a total of €107.  I DONT EVEN KNOW IF I WILL RECIEVE THE TICKETS AT ALL… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Exorbitant fees & Extras”

Written on: 21/09/2017 by gb88 (1 review written)

Bought two tickets for Sarah Millican at £49 each. They added £36 booking fee which I thought was excessive. Now I have printed out the tickets, they are £27.50 tickets! So in addition to the price of the tickets, they have added 147% to the cost!!! Wish I had read these reviews first!… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“As I write this, I am awaiting the refund of around...”

Written on: 20/09/2017 by AMBER-LAUREN (1 review written)

As I write this, I am awaiting the refund of around £242.04 to my bank account. This is the amount I was overcharged for 2 tickets which arrived this morning with a price tag of £22.50 each. I am hoping to write a more positive outcome in another review if I get my money back… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Autumn international tickets”

Written on: 18/09/2017 by Young242 (1 review written)

i bought and paid for 2 tickets, was given the order number, a little bit overpriced but it was fine as we really wanted to go so didnt mind the ectra. The next day Viagoga cancelled the tickets and said they hadnt take the payment of £198 they did, and 5 days later still waiting for the money to go back into my account!!!!! Cant speak to anyone!… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Cancelked ticket”

Written on: 17/09/2017 by mtBerry352 (1 review written)

Ordered 3 tickets, only 2 arrived, tried to ring them but was put through to an automated answerphone telling me to email. I emailed them to explain what had happened & just got an automated email back saying they'd recieved email. Eventually was able to speak to someone 3 days before my event. Was told they couldnt get my 3rd ticket & i had to send the other 2 back before the event or i wouldnt get my refund. Id booked a hotel & train for the event & now i have had to cancel my hotel & train &… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Utterly useless ”

Written on: 14/09/2017 by glenkgeorge (4 reviews written)

Their courier service is useless. When tickets weren't picked up they refused to engage in trying to remedy the problem, cancelled the sale (meaning the buyer also didn't get the tickets) and then charged me £60, debiting my card before telling me. AVOID THIS SITE LIKE THE PLAGUE!!!… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Heartless”

Written on: 14/09/2017 by Kiera171 (1 review written)

I Purchased 2 tickets for my Younger brother and myself to attend a Friday evening IAAF Athletics Meet. Sadly my Young Brother passed away prior to the event on July 10th 2017 at 52yrs of age, The initial issue was 2 tickets face value of £70, I was charged £177 for them both, as my brother and I agreed what the hell lets enjoy the experience. I returned for tickets after my Brother died for resale, and money returned would have contributed to the Burial. Never Happened!!! no money returned… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“beware Viagogo”

Written on: 09/09/2017 by 332Stevens (1 review written)

This is the worst company ever do not ever buy or touch them or anything they sell....  they deserve to be lock up… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Ticket Re-Sale”

Written on: 31/08/2017 by Lauderdale1 (1 review written)

Having purchased Tickets for Fri 11th Aug 2017 for the IAAF World Athletics Championships Evening Session,( Buying price for tickets was ridiculous I have to add £160 for two £35 Ticket, But an event we both wanted to see nevertheless ). My 52yr old Brother sadly passed away on July 10th, understandably travelling alone to the event was the last thing I wanted to do . I returned the Tickets for Re-sale and still awaiting Payment, which would now become a Charity Donation at this point. I… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“NOT Official Sales Site ”

Written on: 28/08/2017 by BarbaraBPH (1 review written)

Believed this was an official site for tickets for the 2017 Edinburg Military Tattoo. Bought tickets in February, received in May with someone else's name on them at a price of 1/3 the price I paid. Also large fees paid. Arrived in Scotland two days before our event date and were told by OFFICAL ticket office the tickets had been canceled by their office because Viagogo was NOT authorized to resale tickets. After serveral attempts by the Tattoo sales office to contact Viagogo and their failure… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★★★★★

“Really good experience as opposed to some ”

Written on: 28/08/2017 by Arield264 (1 review written)

We've bought the tickets with viagogo and then seen all the bad reviews. No surprise I started to worry whether we will be able to enter the event or whether we were ripped off the money. But actually everything was just fine! Tickets collection just super easy from the mailbox place - the only bad thing is they were available for the collection on the event day and we were worried not to get late or something but it was real fast and simple! Also we've paid same money as we would've paid if… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“A terrible booking experience don't do it!”

Written on: 25/08/2017 by AthenaPerry (1 review written)

Never ever again will I book tickets through this site! I paid double the price I would have paid through the venue. I tried booking tickets for little mix at a local venue when they came on sale in January ( it was for the following June) l couldn't so I looked around and found viagogo selling them for £10 more a ticket so I bought them. Viagogo craftily get you to put in your details first then right at the end of the booking they reveal the extra charges booking fees and delivery charges… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“Massive RIP OFF. Do not buy with Viagogo!”

Written on: 22/08/2017 by Aprilsmummy (1 review written)

OMG! Thought I'd bought 2 tickets for £40 each... Been charged £170. I could cry! This is for a granddaughters' b/day present...Thanks for nothing Viagogo. Just put a dark cloud on the day. You should be ashamed of your rip off charges!… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
★☆☆☆☆

“£120 for a £29 ticket!”

Written on: 22/08/2017 by coThomson1969 (1 review written)

Unfortunately, we used Viagogo to buy 2 tickets at the Edinburgh tattoo ..BIG MISTAKE ..Yes we got the tickets hence 1 star..then we saw face value ..£29 ..we paid £120 each… Read Full Review

Buy Tickets online with Ticketmaster
Report this review
overview
Buy Tickets