Get Me In Reviews - www.getmein.com

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Latest Reviews

“Over charged!”

Written on: 18/01/2016 by Taylajayne (1 review written)

So get me in were the company I was automatically put on to when ordering from the ticket factory for VIP meet and greet tickets! The tickets were advertised as meet and greet.. I paid £135 per ticket when I received my tickets the face value of these tickets were £39.50 each!! And they have another lady's name on! Giving the company the benefit of the doubt we rang to check we had the right tickets and unfortunately we did & get me in kept telling us 'I'm sorry there's nothing we can do… Read Full Review

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“Stitched Up!”

Written on: 04/01/2016 by PaulOBrien (2 reviews written)

I ordered 2 tickets for my daughter and her friend to see 5SOS in Manchester. This is something I rarely do so was probably a little naïve. I was charged on the Getmein website £80.30 per ticket with the total cost being £201.50 When the tickets arrived the face value was and is £35.00 the processing fee was £30.33 and the delivery fee was £10.57. I really have been stiched up by this company and will definetly NOT be using them again. It's nothing but a rip off. Having read a number of… Read Full Review

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“Worried”

Written on: 04/01/2016 by FaithQ (1 review written)

I have ordered two tickets for the Bryan Adams concert in Bournemouth via GET ME IN. All appears to be ok at the moment, however since reading the reviews I'm really worried !!!. We will need to book flights to the UK, and now I'm worried that we wont get the tickets in time!! Should I worry ????… Read Full Review

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“Do Not Use!!!”

Written on: 22/12/2015 by 397Berry (1 review written)

I purchased courteeners tickets for the 19th at the O2 Apollo. I received full confirmation stating full costs etc. After cancelling work tomorrow, driving from Scotland and paying for a hotel room I was then told by a member of get me in (after I made the phone call as my E ticket had not arrived) that these tickets were actually not for sale and was a website issue. I was then informed that "Get me in are just the ticket holders so they can not help me" I would not recommend this site… Read Full Review

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“simply gone, not simply red. ”

Written on: 11/12/2015 by Porterpy357 (1 review written)

Booked tickets for simply Red next Saturday. No tickets have arrived. Can't get hold of anyone in customer services team.reading all reviews I am gutted. How can ticketmaster direct people to this site. It is shameful. No tickets. Disappointed husband… Read Full Review

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Andiamo's Comment

Written on: 12/12/2015

Don't worry! Call them.

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“Getmein suck!!!!!!!!!!!!!”

Written on: 08/12/2015 by Ellad300 (1 review written)

The concert is changed time, cant make it at the new date, tried to call in to refund the ticket, tried 3 day still no one pick up the stupid phone. finally picked up, told me once I received the ticket, cant refund for any reasons. I said"the concert changed date, is not my fualt". They said that is the ticket policy, any problem send the email. I sent it, never reply. PS: the phone call charged me lot of money as well. FML So dont ever go GETMEIN. trust me. … Read Full Review

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“Tickets did not arrive in time”

Written on: 06/12/2015 by siBallard437 (1 review written)

Ordered tickets to see Simply Red a year in advance and 3 days before the concert they left a message saying they couldn't deliver the tickets as the post code didn't match the address on my order form. The address to deliver to was exactly the same as the one I used to order the tickets. Tried for 2 days to contact them and kept getting try again later as the telephone lines were too busy. Finally got through on the morning of the event at 8am. The lovely lady said she would ring me back and I… Read Full Review

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“Very dissapointed! !!! Will never buy anything from...”

Written on: 03/12/2015 by leCameron226 (1 review written)

My daughter thought she had purchased mrs browns boys tickets for this Saturday I was told yesterday we would not be getting the tickets as they were no longer available? My question is what happened to them? She paid £140 last July for then and we are only finding out now!!!they were a present for our wedding anniversary and why did they take the money and keep it all this time?if they knew there was no tickets. .how dishonest people should not be allowed to sell tickets… Read Full Review

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“I was in a hurry and desperate to book tickets for The...”

Written on: 01/12/2015 by Janet102 (1 review written)

I was in a hurry and desperate to book tickets for The cure in Manchester for November 2016,I found this site and seeing it was a parent company of Ticketmaster who I have used before I assumed all ok. I cannot believe I was so stupid and paid just under £200 for 2 tickets, if I had shopped around I could have paid a quarter of the price. I have the tickets already which is positive but they have the name and address of the seller on which does not match me or my ID plus I am not convinced… Read Full Review

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Andiamo's Comment

Written on: 02/12/2015

It is not (and never has been) illegal to re-sell tickets over face value. This has been going on since the Christians fought the lions at the Colosseum. I am sure Trading Standards confirmed this when you contacted them.

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“a disgrace”

Written on: 26/11/2015 by stillhopeful123 (1 review written)

Have just been told today I don't have any tickets coming forNovember 28th this Saturdays venue at Nottingham Arena. But they say I will get a full refund in the next 5 working days. Reading all the terrible reviews im not impressef or very hopeful but will give them the benifit of the dought. So Get Me In please refund my money like you have promised. £450 is a lot of money to me a pensioner. Here's hoping… Read Full Review

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“Left very disapointed ”

Written on: 19/11/2015 by DamonDillon435 (1 review written)

I ordered 2x Kevin bridges tickets for me and my boyfriend to go for his birthday treat from Get me in. 3 days before the event I hadn't received my tickets so I emailed asking where my tickets were. I got a reply from them later that afternoon asking me to call them the next day between 9-5. I called at 9am the next morning to be told my tickets were no longer available and that they could not source any more suitable tickets for me. I was so disapounted and let them know exactly what I… Read Full Review

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“Went t ticketmaster got sent to getmein. Thought was...”

Written on: 17/11/2015 by Chelle101 (1 review written)

Went t ticketmaster got sent to getmein. Thought was normal prices as never booked show tickets before. Spent £335 on 3 tickets to 5seconds of summer show but only to see when tickets arrived they were £38 each!!!!. There was no info on site telling me and my daughter who loves 5sos that these tickets were from a seperate sale via getmein and ticketmaster. Feel really angry and my little girl feels guilty for me spending so much on her dream to see her fav band ever. Absolutly gutted… Read Full Review

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“Will warn friends not to use.”

Written on: 12/11/2015 by JudyGuan (1 review written)

Booked ticket in August for Oct Disney On Ice in Manchester, taking 4 year old daughter to see the event. Three days before it happens, was emailed to say the two seats I spend £150+ on were not available, But here were two much worse ones, would you like them for half the price? Had no choice because I didn't want to let my daughter down. The show was OK considering my view was also slightly blocked by the lighting equipment as we were so high up in the arena. They also charged me £10.57… Read Full Review

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“Don't touch them with a barge pole”

Written on: 05/11/2015 by Disappointed_of_Gloucestershire (1 review written)

If you would like my advice then steer well clear of this company. Their business model is immoral and the company clearly has no regard for customer service at all. I purchased 4 tickets to see Michael McIntyre in August 2014 as a suprise birthday present for my wife. It only became clear that the tickets were for 2015 when I had just about completed the purchase, but I decided to go ahead as I could suprise my wife this year even though Get Me In added an extortionate admin charge of over… Read Full Review

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“No customer support”

Written on: 02/11/2015 by grRodriguez279 (1 review written)

Two days before event tickets not arrived-tried to contact customer support-first time line disconnected -then got through but took fifteen minutes-questions took a few minutes to answer by that time in a tunnel disconnected but they had all the details. Then silence no call back-text or email. Called again -message saying too hay to answer. Terrible service… Read Full Review

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“Fanguard Guarantee, my a..e!!”

Written on: 06/10/2015 by ruth4719 (1 review written)

I purchased One Direction tickets from Get Me In and was fully aware that I would be paying more than face value as sellers set the high prices and we desperately wanted tickets. I felt confident about using the site due to the fanguard guarantee which offers to replace tickets with comparable or better if ANYTHING goes wrong however when my tickets did not arrive on the day stated which was 5 days prior to the event I was told they had been lost by UPS (a common problem when using an… Read Full Review

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“Came good at the end!”

Written on: 25/09/2015 by Mardi27 (1 review written)

I purchased a ticket for Kevin Bridges show in Glasgow back in March, paying more than double the purchase price. I was happy to do this, as it was a birthday present for my partner, and the seats were excellent. My happiness turned to shock and horror when 1week before the show I was notified the tickets were unavailable. The alternative offered was a poor comparison and unacceptable to me. Fortunately team leader  came to my rescue and within 24 hours a very lovely sourcing assistant… Read Full Review

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“Don't sell tickets on getmein!”

Written on: 11/09/2015 by Burnsfw197 (1 review written)

I sold a reading festival ticket this year on getmein, it was a last resort as i had spent days trying to sell it elsewhere, i sold it on get me in very cheap and it was snapped up right away. I was only notified after selling that it could take 7 - 10 days to deliver the money into my account, this was annoying cause it meant waiting 2 weeks as i sold my ticket the week before reading. 10 days after the event i still have not been payed and its starting to get frustrating. The getmein website… Read Full Review

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“Still waiting for payment ”

Written on: 04/09/2015 by Nickys8 (1 review written)

I sold V Festival camping tickets through this site and didn't realise I had to wait 7-10 after the event for my money. The event was on the 22 & 23rd of August, it is now the 4th Sept and I still do not have my money. I think this is shocking as the money should be paid straight after the event once the customer is happy and used the tickets! This company must be making a fortune on interest keeping money which does not belong to them. Next time its Ebay all the way.. GET ME IN ARE… Read Full Review

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By Getmein-Team

Written on: 10/09/2015

Thank you for your review and I’m sorry that you feel this way about the payment process.
In order to maintain a secure marketplace we don't make payment till around 10 working days after the event. This is so a buyer has time to report any problems they might have had at the event and allow us to investigate.

We hope you can understand the reason for this process and apologise for any frustration caused.

Best Wishes

GET ME IN! Team

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Andiamo's Response to Nickys8's Review

Written on: 10/09/2015

Unfortunately, ebay no longer allow you to buy or sell tickets on their site.

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“No tickets and no real reply and no refund”

Written on: 28/08/2015 by lvCardenas491 (1 review written)

Bought tickets for Edinburgh Military tattoo, tickets never arrived but were scanned 50 miles away by UPS. Told they would investigate( a joke) now 9 days on no response to seven emails, no refund and no tickets for event that has been and gone. I ha e emailed every day… Read Full Review

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By Getmein-Team

Written on: 10/09/2015

Thank you for your feedback and I’m really sorry to hear that your tickets were lost by UPS. When you contacted our call centre, one of our team already raised a tracer with UPS which initiated an investigation on your package.

We'll keep a watchful eye on the progress of your package. Generally we allow UPS up to 8 working days to complete their findings. We'll always try if we can to bring the matter to a resolution before the event or as soon as we hear information from UPS.

We're sorry for any disappointment caused.

Kind regards,

GET ME IN! Team

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