Stockport Fencing Ltd Reviews - www.stockportfencing.co.uk

★★★★☆
4.5 / 5
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Latest Reviews

★☆☆☆☆

“Dreadful workmanship and attitude”

Written on: 29/01/2015

Stockport Fencing put up a fence and gate for us 18 months ago. I had to call them back last week as the fence had dropped leaving the gate unusable and the lock provided has broken. They reluctantly agreed to come out and take a look - noting that any repairs would be at my expense. Having taken an afternoon off work to be available for an 'afternoon appointment' (no time stated) I received a call at 1230 today advising that they would not be coming as the traffic was bad and (I quote)… Read Full Review

Stockportfencing's Comment

Written on: 29/01/2015

Thank you for your review. Whilst I can apologise for the inconvenience caused I feel your review lacks a few pieces of vital information.

The day in question was Thursday 29th January and heavy snowfall overnight and continued heavy snowfall that morning meant that over 60 Stockport schools had been closed, runways at Manchester airport were closed and traffic was gridlocked on virtually every road in the area. Whilst we attempted to go out and fulfill calls that day the driving conditions could only be described as atrocious and after sitting in traffic jam after traffic jam our estimator decided enough was enough.

When our estimator called you to explain his difficulties he was met with animosity from the offset and you terminated the call by abruptly putting the phone down on him. Not what I'd describe as a pleasant and personable demeanor.

If by some miracle the snow had not fallen in Didsbury and you were blissfully unaware of the carnage it was causing on the roads then you have our sincerest apologies.

On a footnote and in relation to the quality of the materials/ workmanship. As I attempted to explain on the day you originally called, gates can settle over time and the problem was likely to be easily rectified by moving the keep for the lock. We would have happily done this for you without charge (even after 2 years) as this is perfectly normal. However, if the problem had arisen by misuse I.e. allowing the gate to swing open in the recent strong winds then it would be chargeable. Your reaction as I attempted to explain this, immediately going on the defensive and saying that after paying over one thousand pounds for a job you would expect it to last longer than 2 years tells its own story.

As the rest of the reviews point out our quality is of the highest standard and we do attempt to rectify problems when they arise. Unfortunately, as much as we'd like to we have absolutely no control over the weather but if we can be held accountable for this then I once again offer my profound apologies. You were given the option to re-book the appointment at another time but as we had already forced you to take the afternoon off work against your will you didn't offer this suggestion any consideration. Instead deciding to vent your frustration by posting a negative review that was severely lacking in detail that actually had a bearing on the situation.

I hope this clarifies a few things and if we can be of any further assistance please do not hesitate to contact us.
Kind Regards
John Ashton

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★★★★★

“Most Impressed.!!!”

Written on: 17/01/2015 by Angelica63 (1 review written)

Have only good things to say about this business. From the estimator calling to give me a quote, which was a really reasonable and fair price, to the work commencing. The guys who came to fit the fencing and gate, worked none stop and were really hardworking, they did a perfect job I was very pleased indeed. They then cleaned every bit of mess they had made. Leaving the garden looking very tidy and with new fencing looking fantastic. I was most impressed, Thanks to all involved… Read Full Review

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★★★★★

“good result”

Written on: 17/11/2014 by helsbie (1 review written)

Very happy with the quality of the product and the service provided. I was offered advice about the best option to fence my wooded overgrown garden and when the fitters came they both seemed keen to do a good job even though the working conditions were probably difficult. We are pleased with the overall result… Read Full Review

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★★★★★

“Excellent Fencing Installation”

Written on: 10/11/2014 by alanbailey6 (1 review written)

Having received what I thought was a reasonable estimate for the installation of fencing in my back garden, I accepted the quote and asked if the fencing panels could be delivered early so that I could paint them with the same colour preservative as used elsewhere in the garden. As discussed, the panels were delivered 3 weeks prior to the agreed installation date, giving me plenty of times to paint them. The installation of the new fencing was excellent. The two installers were meticulous in… Read Full Review

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★★★★★

“Very satisfied customer”

Written on: 06/07/2014 by SnowWhite13 (1 review written)

Our fence had disintegrated. They had to dig up flags and replace the concrete posts as well as done of the fence panels. Amazing job. Tidy efficient and polite. You can't tell the flags have been raised. They mended the gate post too. It is the little things that matter and their attention to detail was second to none. Would recommend them… Read Full Review

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★★★★★

“Proffessional, Efficient, Helpful”

Written on: 11/06/2014 by Anyax148 (1 review written)

I would recommend Stockport Fencing to both family & friends. From the first phone call to the installation of fencing panels was handled with professionalism. Guys who fitted panels were polite, helpful and efficient. The fencing panels were of a high standard, beautifully presented. Thanks to everyone on the Team… Read Full Review

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★★★★★

“Outstanding quality and service”

Written on: 04/06/2014 by dawnmarc (1 review written)

We have just recently had gates and fencing made and installed by Stockport fencing. These are bespoke gates and are extremely well made, solid and exactly what I wanted. The guys who came to fit them were polite and friendly and we were very pleased with the entire operation. We were having a drive way flagged at the time so they installed the posts first so the drive could be completed without having to dig it up again and returned at a later date to fit the gates. Since then we have had… Read Full Review

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★★★★★

“Very Pleased”

Written on: 11/04/2014 by JanErik (1 review written)

I would recommend Stockport Fencing to anyone looking to get their fences replaced. Right from day 1 they were very professional, very through and made sure that I got exactly what I wanted. The guys who came to do the install were very professional and very quick. The quality of the product, service and price were exceptional and I would have definitely use them again. There is nothing I can say that I did not like because the service was very good… Read Full Review

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★★★★★

“Double Wooden Gates”

Written on: 02/11/2013

Stockport Fencing have recently made and fitted double gates for the bottom of my drive. The gates are constructed to a high standard and and exactly to my requirements. The dates given for the initial consultation, fitting the gate posts and fitting the gates were honoured. The whole proces went very smoothly. They are a very professional company and the employees are very polite good workers. I would not hesitate to recommend them.I can't think of any negatives… Read Full Review

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★★★★★

“Excellent & Professional”

Written on: 17/09/2013 by dkhedey (1 review written)

Just had a 25m chain link fence installed by Stockport Fencing. Simple, friendly and knowledgeable estimation process, quote was very reasonable and sent via email a couple of days later (as had been promised). Work was scheduled in, they came when they said, did a very good job of the fence itself and were very good in tidying away and around the disturbed area. The work appears to be excellent quality, the products seem it as well and the fence is under good tension. I'll post back if the… Read Full Review

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★★★★★

“An excellent job!”

Written on: 04/07/2013

I was very impressed with the extremely conscientious attitude of the two men who did the fence replacement, both in the quality of the finished job and their meticulous approach to cleaning up the paths, road and garden. They both worked very hard all day but time was taken to ensure I was happy with what they were doing in a polite and helpful way. Although they did not finish until 7.30pm they still took great care to ensure that all gaps in the path were carefully filled with mortar and… Read Full Review

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★★★★★

“Superb and efficient job”

Written on: 01/07/2013

Absolutely superb job completed on time and when stated. The lads who erected the fence did so in an efficient manner checking with me if I was happy with the positioning. They cleaned the area when finished and took away the old fence and rubbish for safe disposal. I am extremely pleased with the result… Read Full Review

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★☆☆☆☆

“This 'company' was taken on by a neighbour to install...”

Written on: 20/06/2013 by Norma_Stitts (1 review written)

This 'company' was taken on by a neighbour to install a boundary fence a few years back. They managed to damage the cable for our 'cable TV' meaning we were paying for a service we couldn't use. After paying for a cable re-run (no fault of the provider) and being without the use of our service for over a month the top dog at Stockport Fencing assured us that we would be compensated accordingly. Numerous phone calls and letters later - Nothing. During one phone call they said ''we find they… Read Full Review

Stockportfencing's Response to Norma_Stitts's Review

Written on: 26/06/2013

I'm sorry you feel you have been given a poor service by our company.
I have checked our records and can find no letters relating to this complaint on file.

I am not the MD so cannot confirm what has been discussed in telephone conversations but I find it hard to believe that either of them would say such a thing.

If you would like to send us a copy of the invoice from NTL relating to the repairs I will check back in our records to confirm that we were the company who carried out the work for your neighbour and if so will pay for the repairs.
Kind Regards
John Ashton

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★★★★★

“Excellent service”

Written on: 15/03/2013

Great value, lowest quote by far, prompt efficient service All round good value… Read Full Review

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★★★★★

“Excellent products installed in a efficient and...”

Written on: 23/03/2009 by ROY BOWKER (1 review written)

Excellent products installed in a efficient and professional manner. The installation team were very helpful and friendly. I have used Stockport Fencing several times and the installation teams have been excellent and a credit to the company. I would have no hesitation in recommending Stockport Fencing to any of their future prospective clients… Read Full Review

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★★★★★

“Two years ago, after considering several alternatives,...”

Written on: 23/03/2009

Two years ago, after considering several alternatives, I utilised the services of this local company to replace a section of garden fence dividing my neighbour and myself. Last year, on deciding to replace a further section , I had no hesitation in going back to Stockport Fencing and I was not disappointed… Read Full Review

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★★★★★

“Stockport Fencing Ltd constructed a garage for me in...”

Written on: 18/01/2008 by AWG (48 reviews written)

Stockport Fencing Ltd constructed a garage for me in 2004. This was built to a high standard and in 2008 we are still delighted with the sectional concrete product. We'd previously bought fencing and other items from this Company based on Green Lane, Heaton Norris, Stockport.

In January 2008 Stockport Fencing Company arrived to install a boundary fence to the front of my property. The order had been placed by the person living next door who had not given me any prior knowledge of what was… Read Full Review

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