Seatwave Reviews - www.seatwave.com

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Latest Reviews

“AVOID AT ALL COSTS!!”

Written on: 10/07/2015 by ctFlood418 (1 review written)

Possibly the worst company i have ever used, & i am convinced they are a sca m! Purchased tickets in november, now 2 days before the event theyre saying they are pending dispatch, or- ie: they dont actually have them!! They basically told us tough, nothing they can do and that they would just have to refund us! WE DONT WANT A REFUND! We just wanted our tickets to an event that was special for us to attend! What an awful company i will be taking this further as it looks like im not the only… Read Full Review

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“Terrible Service and no tickets arrived when due!”

Written on: 09/07/2015 by SherlynGill (1 review written)

I spent over £15 on phone calls chasing up tickets which had not arrived. these tickets were hugely over the face value and ordered in December 2014 for the Ed Sheeran Concert,(July 2015). advertised as sold out , but now tickets available??? Contradictory information given , with no follow up. Check the ticket insurance option as it is not correct ; read the small print. Do not buy form this site unless it is a last resort , you may not get your tickets, or you may have to run around London… Read Full Review

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“no tickets”

Written on: 09/07/2015 by rxKelleher147 (1 review written)

Seatwave only decided to tell me 48hours before the event (Fleetwood Mac at the O2) that they had no tickets for me. Then had the cheek to ask for feedback… Read Full Review

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“Customers? Oh yes, those people who pay us”

Written on: 07/07/2015 by VictorMattingly103 (1 review written)

A Big letdown. In November 2014 I heard of a Neil Diamond tour in the UK, my wife would have enjoyed going and I owed her a treat. On-line searches revealed no tickets available from primary sellers, they had all gone! But secondary sellers started to advertise tickets, In November I purchased 2 tickets from Seatwave, they were in a place which allowed for my wives partial sightedness and where tiered seating meant her 5' height would allow her a view. 3 days prior to the event, Seatwave… Read Full Review

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“I paid so much more than the original set price”

Written on: 03/07/2015 by McGee11 (1 review written)

Including booking fees I paid £417.00 for 2 x £52.00 tickets to see Ed Sheeran. Knew I was going to pay more by booking through Seatwave but was shocked when I received tickets showing face value. Seatwave should really show original price against there's so customers can make an informed decision and not feel 'ripped off'. Will definitely not book through Seatwave again… Read Full Review

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“NEVER USE.. OVERPRICED & VERY RUDE CUSTOMER SERVICES AVOID”

Written on: 11/06/2015 by Missgb (1 review written)

Appalling customer service who are ignorant & talk over you. Don't want to listen and hang up on you. they are not bothered once they take your money. I bought 2 tickets for 5 seconds of summer at Newcastle June 2015. Was meant to be getting etickets, after emailing them that I had no tickets 4 days before event was guaranteed I would receive them. The night before concert I rang them only to be spoken to very rudely & hung up on 3 times, this was to explain I had no tickets for concert next… Read Full Review

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“Bordering on dishonest”

Written on: 06/06/2015 by Sherlyn327 (1 review written)

We bought 4 tickets for Fleetwood Mac on 13 th November 2014 at 8.30am ( the morning they went on sale) Seatwave was the first site that came up when we Googled 'fleet wood Mac tickets'.The site looked Bona fide and no where did it say it was a secondary selling site. We paid £1400 for 4 tickets, face value £396.00. My gripe is that at the time of purchase Seatwave did not have the tickets to sell, therefore they took money from us dishonestly. We did not receive any information from… Read Full Review

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“Don't use - Over paid tickets”

Written on: 28/05/2015 by lockemup1 (1 review written)

After hearing that Fleetwood Mac announced their UK tour dates, I went straight onto the O2 website as soon as tickets went up for sale. I was referred to 'seatwave'. I thought the prices paid were the norm, until I received my tickets, a few weeks before the event. The ticket price was £140.25 incl VAT. I paid seatwave nearly 3 x the true price. Talk about being ripped off. If you don't want to pay these rip off prices, try elsewhere. The show however was fab-u-los… Read Full Review

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“Before purchasing my ticket, I was not informed that I...”

Written on: 20/05/2015 by Davidsonwv216 (1 review written)

Before purchasing my ticket, I was not informed that I would need to pick it up at another location. Upon purchase, I got an email that said it was mandatory that I pick it up at the Seatwave offices at ANGEL the DAY BEFORE the event, but then continued to say it was mandatory that I pick up the ticket at the Seatwave offices at MOORGATE on the DAY OF the event. I don't have time to trek across town to pick up a ticket, and I certainly don't have time to go to Angel the Day Before to be told… Read Full Review

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“Absolutley disgusted by seatwave”

Written on: 28/04/2015 by JaneHoward (1 review written)

Due to traffic issues on the road to Glasgow for the Take That concert last night we missed the cut off time for to collect the 3 tickets i had purchased we were phoning the collection point each time we were redirected to update them of the situation. At 6pm the gentleman said sorry we are now closed and could not wait at this point we had been driving for almost 2 1/2 hours (a drive that usually takes 1 1/2) and were 0.3 miles away from the store. So disappointed and angry that this… Read Full Review

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“Rip off , do not use this site”

Written on: 08/04/2015 by Nathalie366 (1 review written)

I thought I was buying 4 tickets at face value, I did not see anything from the front pages that they were going to sell me tickets at double the face value. I thought I was paying £90 for each ticket at a cost with all the extra charges £465 When the tickets arrived they were 4 tickets with a face value of £39 , this is well over double the cost. Do not use this site if you want to pay face value. I will never use them again this should not be legal, I think it is a sad world when people… Read Full Review

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“Seatwave”

Written on: 02/04/2015

Brought expensive tickets for a concert months ago. I have just received email to say seller are now not selling tickets with a week to go. I have emailed three times for someone to contact me but all i have teceived is an email to say i will be refunded. It was a present for someone special. I will not be using seatwave again and will not recommend to anyone. I will be telling everyone not to use them!… Read Full Review

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“good but costly”

Written on: 01/04/2015 by Carson363 (1 review written)

We had great seats and a good view. My boyfriend really enjoyed it and it was well worth every penny for him to be there. However, the cost of the tickets combined with the waiting for the link to download them was concerning. Based on this I am not sure I would use Seatwave again… Read Full Review

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“Review of Seatwave ”

Written on: 26/03/2015 by pastijones (1 review written)

I recently sold 4 tickets for morrissey in the motorpoint,cardiff. I recieved an e mail to say I would be paid no later than 10 days after the concert. This has now turned into 10 working days,and now possibly longer. theyre customer service is appaling and the person I dealt with who dealt with me via e mail will either ignore my questions or refuse to answer me. apparently they dont have a complaints service. steer clear of them… Read Full Review

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“"EXTREMELEY HELPFUL"”

Written on: 25/03/2015

I bought tickets for Frankie Valli and the four seasons for my husband as a surprise I was concerned when tickets arrived as to whether we were seated together also that we were seated two rows back from what I ordered I got in touch with Seatwave and Bryn was extremely helpful with my query his Customer Service was excellent hope it all goes to plan. Very Happy Customer and looking forward to seeing the show Many Thanks… Read Full Review

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“unreliable and deceitful”

Written on: 24/03/2015 by Cayden191 (1 review written)

I purchased tickets from seatwave for El Clasico months before the event, and was assured weeks ahead of time my tickets would be available (and were paid for). I bought airline tickets to Barcelona and was told, when I inqited, three days before the event that my tickets were no longer available and they would send me a refund.. if prices go up, they can sell to. higher bidder and leave you stranded. I ended up paying 2.5times the initial price to still see the event, and seatwave simply… Read Full Review

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“Reliable service”

Written on: 22/03/2015 by HayleyG101 (1 review written)

I purchased 2 tickets to see Sam Smith in Manchester on the 20th March 2015. This was a sold out event and I was struggling to find tickets anywhere. Some sites were selling them for around £200 per ticket! I managed to purchase 2 tickets for £300 from Seatwave which is still expensive but cheaper than other sites (you're not going to be able to purchase tickets for the original price on any of these sites) The e-tickets were emailed to me a couple of days after the payment was processed and… Read Full Review

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“SeatWave ”

Written on: 13/03/2015 by Amarin369 (1 review written)

I used seatwave for Paul Weller concert in Watford this week. I paid £180 for 2 tickets, £38 face value. In reality the tickets were standing and not seats. I emailed them about the matter, but not interested - DO NOT USE SEATWAVE!!!… Read Full Review

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“UNACCEPTABLE AND DISAPPOINTING ”

Written on: 27/02/2015 by IAINMACC (1 review written)

Booked tickets for Rugby, lot more expensive than the face value this was not a problem as I was pleased to have found a seat in the same area as the rest of our group - the ticket however did not arrive - I chased and it was promised that it was going to be sent by UPS, this did not happen and I was to collect my ticket from the stadium, when I received the ticket advice I noticed I was in a completely different stand and at the back. They may offer a full refund but that is not the point. I… Read Full Review

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“I used seatwave for RBS rugby in Paris last week. I...”

Written on: 13/02/2015 by Janellez266 (1 review written)

I used seatwave for RBS rugby in Paris last week. I paid £236 for 2 tickets rated as middle tier best seats. In reality, they were for upper tier ( three rows from the back)cost to seatwave - £40 each Total rip off. I emailed twice about the matter. They didn't have the guts to reply. Sickened by them - DO NOT USE SEATWAVE!!! CAN'T SAT ANYTHING GOOD ABOUT THEM… Read Full Review

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