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Written on: 26/01/2016 by Ronaquest (1 review written)
Customer Service: This was a recent response (26/1/2016) to my email after I complained to a member of staff at Cleaver Property Management about transparency, unprofessional treatment, failure to fix a door entry system after waiting nearly a month for it to be fixed - "I have found your email below objectionable and I do not expect to receive an email of such tone again. We will not tolerate emails of such tone from anyone; whether they are a tenant or an owner of the property and we reserve… Read Full Review
Written on: 18/12/2012
This company has a long history of not performing there job. Currently residential management agents are unregulated so companies like cleaver are allowed to do what they like. I have never come across such an incompetent bunch, a small husband and wife team who take everything they can with no giving back there are many issues in our block and I have no idea why a company like this were allowed to take over. We have seen our charges more than double in the last 3-4 years, however nothing has… Read Full Review
Written on: 18/08/2012
I cannot begin to express how bad the service is from this company both as a tenant and a director. They often fail to respond to emails, and despite being our agent for over a year have failed to deliver anything. Major works and problems have not been address, even changing light bulbs seem to be outside their capabilities. Works that have been organised have had to be stopped due to the manager providing little or no guidance to the work and having no idea what he seems to be doing. I cannot… Read Full Review
Written on: 31/07/2012
This small time charley of a company is run by a cowboy called martin cleaver just look at the other comments...disgusting, they are expensive, they have nearly doubled the service charge in 3-4 years since they took over and what have we got for it? the open landing area has been painted. What a joke, I bet the positive reviews have been written by themselves!… Read Full Review
Written on: 18/05/2012
After at least 3 years of incompetence this is a letter sent to all residents in properties managed by Cleaver Property Management at Limes Park in Basingstoke this week: Dear Resident. I regret that I am unable to attend this evenings meeting as I am away in France. It has now become evident that there are a number of issues that residents wish to raise including the budget preparation, management and maintenance expenditure. Mark will deal with as many points that he can within the… Read Full Review
Written on: 11/11/2011
We are currently managed by Peverel/OM Management, the worst management company in the UK, which is saying something. After looking at reviews we asked Cleaver to manage the RTM process and take over. This was two years ago. They tried to manage the RTM themselves, without a lawyer, and screwed up the process so that the RTM was repeatedly rejected. The manager responsible then left the company and the owner of the company took over with the help of a lawyer. This then dragged on again and the… Read Full Review
Written on: 14/09/2010
Being a landlord of some 15 flats throughout the Thames Valley I have a long history of dealing with property management companies and being a director of a number of flat management companies I know the issues that we all have with agents. I have worked closely with Cleaver on a number of occasions and from my experience they have always be very good therefore I can't agree with a lot of the remarks made on this web site.
I tend not to take much notice of reviews as you normal only write one… Read Full Review
Written on: 05/08/2010
CPM's main function is to take as much money from you and give as little back in return.
In a recent email that was accidentally copied to me (which on its own shows their level of competence!), they were shown to take around £800 a year - £500 of which went to their own accountants rather than maintenance of the property.
Why am I paying these idiots to pay themselves?… Read Full Review
Written on: 12/07/2010
They're expensive, non responsive and full of flannel. The Property I have has become so unsightly since Cleaver took over.Like mentioned use they're own contractors for which they probably get a..er...commision. You will pull your hair out to get them to act effectively. Watch them closely if your managed by them. So it's a nil poi from me!!… Read Full Review
Written on: 06/05/2010
Just first class always at the end of the phone when you need them dont find that with many MA… Read Full Review
Written on: 16/03/2010
What can i say we have used Cleaver Property for years and of late with our new property manager Richard we are over the moon. I have flats managed by others and they are no where near as good as Clevaer… Read Full Review
Written on: 04/02/2010
Cleaver Property are a wonderful company. I have nothing but wonderful things to say about them.
A family run bussiness who actually listen to you, compared to these big corporate companies who just see you as a money.
There prices may seem a little steep, but as the old saying goes you get what you pay for!
Martin Cleaver, will go above and beyond to help you out.
Would recommend to every body!!… Read Full Review
Written on: 24/09/2009
Cleaver Property Management is one of the worst I have ever seen in my life time. They never ensure orderly parking not do they ensure public places are clean. Pest problem has been ignored for a long time & they do not take ownership for anything. Overly expensive. Their contracters are very expensive while there are several other cheap ones in the market. I wish you had a rating less than one. Excuse my language but Cleaver is a waste of space… Read Full Review
Written on: 24/07/2008 by george bonham (2 reviews written)
Awful property management company, block not cleaned, electrics faulty, building neglected. Over charge and use their own expensive providers instead of getting proper quotes. I will not live in a property manged by Cleaver again… Read Full Review
As rated by our community of reviewers
" Never done then the work,when I refused to pay,they sued me! " Read More
" I needed a statement to show my £90 a year ground rent was paid up ... " Read More
" They Don't Care About The Residents Who Pay Their Wages. " Read More
Written by thetartshandbag2
" Absolutely hopeless " Read More
" Bike stolen, damaged door? No further comment on the matter " Read More