Wedding catering and drinks should have been supplied - we paid in advance.  She took advantage of this and provided very little of what we had agreed & paid for. We contacted her the day before our wedding as we were setting up the venue - she said I'm busy, I'll see you tomorrow. We needed the Tablecloths cutlery and napkins to lay the tables and decorate them - she said we never asked for them. Panic set in. As the bride, I was so insulted when I arrived at the venue to find my guests laying the tables and my parents serving the table wine we had bought to my guests (we asked for a bottle bar - no bottles arrived nor Ice to cool the drinks). RVHR arrived alone to set up and serve 100 guests food and drinks a couple of hours before we arrived - nothing was as planned and nothing was organised, again she said we didn't ask for staff, we did! Stale sandwiches for afternoon tea - we had asked for hot drinks all day, didn't happen. she was rude to me, rude to my guests - had my DJ and Marquee man helping her serve. She looked very scruffy (in see through leggings!). I was really upset overall that after a year of planning the day nothing she did was good - she never congratulated us and sloped off before the end of the night never to be seen again - Thanks for ruining my wedding day - A day I'll never forget for all the wrong reasons!