Broadway Travel Reviews - www.broadwaytravel.com

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Latest Reviews

★★★★★

“Boarding passes sorted !”

Written on: 28/11/2016 by stellahurley (1 review written)

Booked a 2 centre city break to Poland with train between Krakow and Warsaw, and a visit to Auschwitz included. Efficient paperwork, able to negotiate local flights to give us longer start / end days in Poland. Just before we were due to go Ryanair (return flight ) changed their rules so we would have had to sort out boarding passes while we were away not more than 4 days in advance of flight, or pay £45 extra at the airport. The staff member offered to do this for us and email the passes to… Read Full Review

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★★★★★

“Trouble free trip thanks to good organization”

Written on: 18/11/2016 by Frank456 (1 review written)

We booked a three day holiday using Broadway Travel via a Zoopla notice. I had never heard of Broadway so was comforted but the ATOL flight protection that came with the Broadway package. The paperwork came through quickly after booking and everything was in order. Once we were there we were delighted with our Hotel. It was new and clean and very accessible. The tour that came with the package was perfect. The price for all was super..I could never have done it all myself at that price… Read Full Review

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★☆☆☆☆

“Rip off!!! ”

Written on: 20/10/2016 by 269Huber (1 review written)

Took over a 6 night two center stay in Rome and Venice from a unwell friend and was bitterly disappointed with the result. They charged us £250 to change the names told us we had to get another train ticket for £146 as the original could not be used (LIE !!!) the two hotels used rated at 4* were probably 2*at the best and so far away from the centers that even getting there was a chore.This company should be banned from ATOL. Beware and use at your own risk… Read Full Review

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★★★★★

“Exactly as promised ”

Written on: 18/10/2016

First time with Broadway Travel very impressed we were pleasantly surprised with the hotel, food and service provided - will definitely use Broadway again Staff were very polite, able to answer all questions and delivered an excellent customer service… Read Full Review

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★★★★☆

“0ur mini holiday”

Written on: 12/09/2016 by Aguirreeu39 (1 review written)

everything was fine flight hotel transport,,would use broadway again in the near future… Read Full Review

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★☆☆☆☆

“no customer service”

Written on: 31/08/2016 by spinner111 (1 review written)

we had booked to travel on the 27th sep to latanya park in bodrum , paid the entire bill at the time of booking , then received a call last week telling us the hotel we booked will close while we are still on holiday so we are going to have to either rebook another hotel or transfer to another hotel during our stay , broadway has informed us the cost of the transfer will be down to us and it will take about 30 minutes by taxi , asked for a refund so we can book somewhere else and then told as… Read Full Review

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★★★★☆

“Holiday without the High Street”

Written on: 08/08/2016 by Totallyaktive (1 review written)

Having only ever used the High Street Travel Agents when a friend recommended Broadway Travel I was a bit nervous to say the least. What a pleasant surprise then when I phoned and booked our summer holiday to Crete. From the initial call through to my queries about .....well just about everything..the staff have been a joy to customer service..I feel that I have have been sold the best holiday/transfers and flights in the most cost effective, to me, way. I know exactly what paperwork to hand in… Read Full Review

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★★★★☆

“Help with holiday booking”

Written on: 01/08/2016 by Yureml43 (1 review written)

The company did a great job locating the resort and hotel type we wanted. Excellent service and an excellent holiday followed… Read Full Review

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★★★★★

“Our break away”

Written on: 02/07/2016

We recently had a short break away in Rome, through Broadway Travel. The hotel - A.Roma Lifestyle Hotel was absolutely superb and we had a wonderful time. Although the hotel is not situated in the city centre, we found travelling on the tram no problem at all - the tram terminus is only a few minutes walk from the hotel. Local bars and restaurants also very close. The hotel provides a courtesy mini bus, cost €2 each way over person, to and from the city centre. The holiday offer was for 3… Read Full Review

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★★★★★

“I'm telling !”

Written on: 24/06/2016 by Surreymike (1 review written)

I am telling all my friends just how good our holiday at Filion Resort and Spa in Bali, Crete was .We got a great deal from Broadway, £250 a head for half board in a hotel of this quality and at this time of the year I think is superb. The room was very large with kingsize bed plus a single bed , triple wardrobe, TV and DVD player , fridge and air on, which we neede as the temp was always above 25 most days and reached 35. The staff were very friendly and couldn't do enough for us, the food… Read Full Review

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★★★★★

“Outstanding hotel and travel arrangements”

Written on: 23/06/2016 by Meghanl297 (1 review written)

We stayed at the Excelsior Palace hotel in Taormina. The room (Room 007) was large, clean and comfortable with superb views. Flights with Easyjet from Luton to Catania and return were good.Taxis to and from Taormina could not be faulted - both drivers spoke English. The arrangements for assisted boarding were somewhat disorganised at both ends. Hotel staff were excellent and the buffet breakfast, was good. The hotel is ideally positioned with post office, bus stops, restaurants and supermarket… Read Full Review

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★★★★★

“Well organised holiday”

Written on: 09/06/2016 by Sloanez53 (1 review written)

Organising by Broadway was first class.From car-parking to transfers from airport to hotel and return. Hotel very good well positioned for exploring the city. Will book with Broadway travel again… Read Full Review

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★★★★★

“Excellent ”

Written on: 08/06/2016 by Jan1973 (1 review written)

Would most definitely book again. No problems whatsoever. Every part from booking to travelling and returning was a smooth process. I would definitely recommend to family and friends… Read Full Review

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★★★★★

“Excellent!!! ”

Written on: 30/05/2016 by Gaz8374 (1 review written)

A small note to say a BIG THANK YOU" and let you know that my wife and I had a wonderful time at the Grand Hotel in Forte dei Marmi. Everything worked out perfectly for our silver wedding anniversary and I want to thank you guys again for arranging this for us!  The hotel was exactly what we needed, and the pickup to and from the airport was spot on. A BIG thanks to the person I dealt with as well, he was very helpful and knowledgeable when booking this trip. We will definately… Read Full Review

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★★★★★

“Madeira Holiday 20/04 to 27/04 2016”

Written on: 16/05/2016 by joancreaseyjoan (1 review written)

From the minute we walked through our room door at the Vidamar Resort and saw the view we were hooked, it was perfect. Our request for help with walking difficulties ffrom Broadway Travel was amazing, we were on the 4th floor which was in fact ground floor and next to the main reception we had no stairs to worry about and plenty of lift facilities.We had also requested single beds which were both large queen beds and the quality of cleanliness was high and our towels were changed every day. We… Read Full Review

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★☆☆☆☆

“Disappointing administration”

Written on: 09/05/2016 by 35Slaughter (1 review written)

The sales team are very helpful, after that you are more or less on your own. All documents are by email and they forgot to add vouchers. Our hotel had to contact them and print documents off for us. Then on our trip we were bombarded with emails telling us to reprint documents. All should have been sorted out by Broadway for an easy holiday, not passing the buck onto their clients. Would not use again! May as well book ourselves… Read Full Review

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★★★★★

“WEEKEND BREAK TO REYKJAVIK”

Written on: 02/03/2016 by MandyR1 (1 review written)

The whole holiday was expertly run. All tours turned up on time and were professionally run with luxury coaches. I would recommend the Whale Watching and Golden Circle Tours. The Northern Lights failed to show, but the tour guide on our bus could not have tried harder to find a break in the clouds using all technology available to not leave us disappointed, sadly to no avail. Our hotel was lovely - I was concerned at first as there are some reports on Tripadvisor saying rooms are not good - We… Read Full Review

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★★★★★

“City breaks”

Written on: 10/02/2016 by Charian (1 review written)

This has to be some of the best value city breaks that we have been on. We have used Broadway three times now and on each occasion we had no complaints. From initial phone call right up to us leaving for our trip Broadway Travel customer service has been second to none. Clear email instructions containing our itinerary including all documents that we required to make the trip hassle free. Very friendly customer service staff and overall very pleased with the trips we have been on, we will… Read Full Review

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★★★★★

“WHAT A BRILLIANTLY ORGANIISED HOLIDAY ”

Written on: 08/02/2016 by AlanIash (1 review written)

We have been to Madeira for 2weeks and found everything was organised for us with a full description supplied to us on how things will work. The Hotel was 1st class with upgraded an room and many other bonuses for a very reasonable price. Efficiency must be their method as I can't imagine anyone else approaching such a superb package. I shal definitely be booking again with them. Thanks a lot Broadway… Read Full Review

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★★★★★

“Four nights Rome”

Written on: 06/02/2016 by Teigngirl (1 review written)

Just back from a four night stay in Rome which was brilliant. The ESH hotel lived up to its four star rating. Nice decor. Spacious, comfortable room. Very friendly and helpful staff. Private Transfer to and from hotel went well. As it was our first trip to Rome we weren't sure how easy it would be by public transport. Weather good, warmer than usual for that time of year which made walking around the city most enjoyable. The restaurant Arturo nearby was very good and within easy walking… Read Full Review

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