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Written on: 17/07/2013
Didn't get as far as ordering with Sword Price Fighters. Had a simple email request. Tried their online form twice, no reply. Emailed the sales@ email account and a day later received a very unprofessional, impolite reply. If that's the standard of the customer service, I'll be taking my custom elsewhere… Read Full Review
Written on: 17/06/2013 by Bloc (1 review written)
I found their website, was very impressed by the prices and sent off an E-mail to ask a question about method of payment. This enquiry was prior to my buying anything. I received no reply. Ominous... I then telephoned to ask my questions. I was well received, was well advised and subsequently, indeed cosequently, placed an order. My order was delivered three days later to my address in Belgium. I was very impressed yet again. The quality of the weapons is more than acceptable: the quality of… Read Full Review
Written on: 29/03/2011
I wanted to buy a cheap jacket to start of my proper fencing kit with the aim of trying to loose some weight and pick up better jacket in a few months time. I placed my order for a left handed jacket paid my money. I waited for 6 days before getting a little worried that i'd missed something So i dropped them a quick email (i'd also ordered a Leon Paul Mask and this has arrived on day 2),day 7 and 8 came and went and still nothing and no response to my email day 9 came and I I thought… Read Full Review
Written on: 14/03/2011
Delivery service is good. Products OK for the money unless you have a problem, with anything you've bought. I have bought from them before and been satisfied, however after having a problem with some faulty breeches not sure I'd use them again. Wore the breeches only 6 times before they started falling to pieces. Tried contacting suppliers several times with no luck. The phone number I was given is disconnected!I guess it all boils down to the old adage that you get what you pay for. :( Wish… Read Full Review
Written on: 12/01/2011
Brought some kit - wrong sizes. Was told I had to buy the new sizes and return the other and would be refunded.
Duly sent and still no refund. Emailed and phoned a number times without success.
I would recommnd spend a bit more and get it from a more reputable and better company.
My club will not be ordering equipment from them again.
J… Read Full Review
Written on: 06/12/2010
Would definately not recommend - the quality of this equipment is so poor and i had the worst experience with the customer service, DO NOT goto these cheap importers. The man is VERY rude you deal with when you have a problem - he was nice as first and then went sour… Read Full Review
Written on: 30/03/2010
I ordered breeches, jacket, lame, foil, body wires and socks.
One pair of socks was missed off the parcel, but upon emailing them they were swiftly sent.
However on using the breeches for the first time they developed a problem, I've emailed them twice and weeks later still no reply, not even an acknowledgement.
The jacket is very heavy but for the price is ok, socks have a big red logo at the back. Breeches really uncomfortable (and now broken)… Read Full Review
Written on: 27/03/2010
Ordered online, equipment arrived 24 hours,good quality and excelent value… Read Full Review
Written on: 05/03/2010
I think they need a proper landline number and some customer services… Read Full Review
Written on: 05/03/2010
still waiting for my sword 25 days not arrived yet attempted to contact company phone number of book company no answer to x4 emails i sent very very disapointed. i have contacted trading standards i have to wait until 30 days and then write a letter to sword price fighters to ask them why the havnt sent what iv payed for and not recieved the company have not even got the basic decency to replie to emails but are quite happyto take money and not keep to agreement. bad bad way to not do bussniss… Read Full Review
Written on: 03/03/2010
for those familiar with this site, i ordered the white fencing socks shown under 'clothing', 'padded fencing socks'. i ordered these as they were plain white and cheap. what arrived were socks printed with a garish bright red advert for the company, not something i wanted nor would wear in a month of sundays! This company are slack at answering emails, the only number for them is a mobile that just goes to an answer machine and they never call back. i had one response that said these were the… Read Full Review
Written on: 05/10/2009
I saw some fairly damning reviews of swordpricefighters online, and the website does look a bit scruffy, so I was slightly wary about making a purchase but I have been very happy.
Both purchases turned up the next day.
Epee - yes, the blade is a little cheap - if it gets bent it tends to stay bent, but as a practice weapon, at half the price of a 'cheap' weapon bought elsewhere, it is great value.
Mask - really very good. Solid and comfortable - and so cheap. Very impressed
Bodywire -… Read Full Review
Written on: 02/06/2009 by dave benspn phillips (1 review written)
Fantastic 48 hour service from Sword Price Fighters, cheapest blades I've ever found, I am interested as a coach to make all of my future purchases from this website… Read Full Review
Written on: 31/05/2009 by aaron1989 (1 review written)
Fantastic service, my university club needed kit and fast due to a comp, this web based stockist helped us out so much! 48hour service, and with extras thrown in due to our large account. so much cheaper than i could find anywhere else fantastic for our beginners and club kit!!
Highly recommend Sword Price Fighters, all other universities to use this supplier.
… Read Full Review
Written on: 17/01/2008 by hilbil (1 review written)
Completely the wrong size so rang again and arranged to have new sizes exchanged. Nothing happened until today when my parcel was returned, having not been picked up from the post office in Surbiton since 11th December... phone calls and e-mails unanswered... anyone want size 32 breeches ask me!
Well meaning but in over his head perhaps? So now sticking said head in the sand… Read Full Review
Written on: 08/01/2008 by Gloria1504 (35 reviews written)
We contacted www.swordpricefighters.com two weeks before Christmas as our son had asked for some fencing equipment. We rang this company and the guy we spoke to said that if we ordered and paid for the items over the website, he would send the equipment out that very day.
Two weeks after Christmas now and we havent received a thing. More worryingly, having rung the number and left 8 messages and having sent several emails we have not had any contact with the company at all.
So now they have… Read Full Review
As rated by real users
" Bad customer service - cancels orders after placing them " Read More
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