Thompson & Morgan www.thompson-morgan.com Reviews

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1.1 stars
Average rating for this product is: 1.1 out of 5

From 0 ratings and 7 reviews

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Average Ratings for Thompson & Morgan www.thompson-morgan.com

  • Customer Service0.6 stars
  • Quality of website2.4 stars
  • Value for Money1.4 stars
  • Overall rating1.1 stars

7 Reviews For Thompson & Morgan www.thompson-morgan.com

  • Guest 9th Aug 2009

    Reviewer rating: 1 stars


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    Thompson and Morgan are terrible and the Customer Service is terrible.

  • Guest 15th Jul 2009

    Reviewer rating: 1 stars


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    plants arrived on their last legs, the picker must have know they were not fit to send unless they arrived by ambulance. Emailed Thompson & Morgan right away on the 28/6/09. Got an auto-repsonse saying they were very busy and would do all they could to ensure a timely response.
    Two weeks later not a peep, I am trying to find their directors name and address and go right to top.

    Just don't buy anything from them, this is their 3rd strike with me and I will never order thro them again. ...
  • Guest 15th May 2009

    Reviewer rating: 0 stars


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    Placed an order online with Thompson & Morgan, had no correspondace from them as to when they would be delivered.
    Ie.mailed them to see when i could expect the items, still no replies.
    I received the plugs some 8 days later by our post lady, i was very shocked by the state and condition of the delicate plugs, upon opening the packaging most of the dry compost fell out as did 6 plugs, these were desperate for water, and sensed i had made a mistake in orgering off of a website, since i hadnt done ...
  • fig46uk 20th Apr 2009

    Reviewer rating: 0.5 stars


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    Ordered Horseradish, elephant garlic and fruit trees from Thompson &. Horseradish arrived mouldy, trees were broken and are still not growing 6 weeks later and apparently garlic was never ordered!!! I will never use this company again, awful service and dreadful products. Only gave it a 1 because i spoke to 1 lovely lady, the rest were almost rude
  • Guest 15th Mar 2008

    Reviewer rating: 0 stars


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    Thompson & Morgan claim to sell Goji bare root plants. Unfortunately after a 3 month wait for delivery and a further wait for leaves to appear you will be sadly dissapointed. T&M have got things badly wrong here and are not selling Goji plants...I have 800 genuine Goji growing to sell. T&M should know the difference...
  • BarbaraThatcher Rank: Corporal 5th Mar 2008

    Reviewer rating: 0.5 stars


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    I am not very happy. I ordered potatoes, onions, shallots and Jerusalem Artichokes on 29 January and none of them have arrived to date (5 March). I have phoned twice and the last time a few days ago, they admitted that the Jerusalem Artichockes are out of stock so I cancelled them and asked for a credit - I have heard nothing since. They promised the potatoes would be sent out at the weekend (1 March) at the latest but I have not received them yet and will have to buy some from the garden centre ...
  • sapper786 Rank: Staff Sergeant 31st Dec 2007

    Reviewer rating: 5 stars


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    I have ordered from Thompson & Morgan numerous times. Ordering can be done via phone, mail or online - I prefer the latter. The service cannot be faulted, hence the reason I use them every year for such things as seed potatoes, vegetable/flower plants, seeds and other garden essentials. Packaging is first class, and full instructions are enclosed for the particular plant(s) you have ordered. On the rare occasions when plug plants and-the-like have arrived damaged, T&M have apologised and ...