Britannia Hotels Reviews

Click here if this is your business
★☆☆☆☆
1 / 5
4
0% of users recommend this
Click here if this is your business
  • Accommodation

  • Customer Service

  • Food

  • Facilities

  • Location

  • Value For Money

? Ask our helpful community of experts about this product or company
Britannia Hotels - Ask a question now

Media Gallery for Britannia Hotels

Britannia Hotels

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Hahahah - what a joke - how these idio** make money - oh ”

Written on: 04/05/2015

wait - its us, we keep on rebooking with them, so they keep taking our money, telling stories, ruining our short trips.... STOP BOOKING WITH THIS HOTEL GROUP If you want to pay 10p a minute premium rate, that's fine. If you want to be kept on hold while listening to ever longer recordings, at 10p a minute, to eventually giving up, having spoken to no-one at all. Then this is the hotel (wrong use of word if ever there was one) group for you. Their online system is even worse. Just try booking… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“DO NOT STAY AT BRITANNIA BIRMINGHAM”

Written on: 09/08/2014 by Icefever (1 review written)

Stay at any other hotel but here, it's not worth it. It's 40 years out of date, round pin plugs in the room !!!!!they went out years back. The walls are paper thin, we will never stay at another Britannia hotel EVER!!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“could do better”

Written on: 15/08/2013

Heathlands hotel in Bournemouth has the potential to be a superb hotel, BUT the décor is dated, the staff all eastern European which adds a language barrier. our £90 double room didn't have a window!! extremely hot with no aircon control rock hard bed concrete pancake pillows Hotel advertises they have a pool, but this is over the road in a different hotel and there is a cost to use it!! all else was clean and tidy was disappointed because this could be a glorious hotel with a bit of TLC … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Britannia Worst Hotel Group in the Country”

Written on: 20/05/2013 by MikeyMachen (2 reviews written)

Just been watching BBC Wales X-Ray and how a group of people were messed around by the Liverpool's Britannia Adelphi Hotel and booked into their hotel in Bournemouth instead. The pictures showed how filthy the place was. It brought back dark memories for me. I've stayed at their hotels in Crawley and London Docklands. I stayed in Crawley a few times. The rooms were filthy and the service really bad. The last straw came when a couple were booked into the room I was staying in. They walked in on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Rjh39's Response to MikeyMachen's Review

Written on: 04/05/2015

Ditto with their central call centre - thank god I got such bad service, it put me off, and Im going to book someplace else, deffo not with this JOKE of a chain.
YOU HAVE NOW BEEN WARNED
This is really a bad hotel group - pay your money if you wish

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
overview