Nationwide Crash Repair Centre Reviews - www.nationwiderepairs.co.uk

★★★★★
4.6 / 5
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92.0% of users recommend this
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Media Gallery for Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

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Latest Reviews

★★★★★

“Cheltenham repairs ”

Written on: 01/07/2016 by Manuelw1959 (1 review written)

I was apprehensive taking my in for repairs after an accident, I was expecting "Oh you've made a mess of that" or "Thats worse than we thought" but there was none of that. The staff were all really nice, on the phone & in person - in no way judgemental. The paperwork was easy, quick & everything well explained to me. I was given a lovely new Vauxhall Corsa for a courtesy car, very nice to drive. Upon collecting my car (a mere 4 days after dropping it in), again the paperwork was easy & I was… Read Full Review

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★★★★★

“edinburgh crash centre top rate ...”

Written on: 01/07/2016 by jockstein (1 review written)

my ins. contacted edinburgh nationwide crash centre , who in turn promptly contacted me . arranged for my car to come in , and assured me there would be a courtesy car waiting . all went swimmingly very professional service , I was asked to check courtesy car and highlight any damage ect . the gentleman went round the car with me , I was told that smoking and animals were not allowed , I was told I would be contacted about my car . I was kept up to speed with the progress of my car , with… Read Full Review

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★★★★★

“Repair spot on!”

Written on: 01/07/2016 by dmBreen274 (1 review written)

A big thanks to the staff at the Ellesmere port repair centre. I received a very speedy service! From the damage assessment/parts ordered and book in time for the body repairs, which you cannot tell have been done! Every thing is just spot on! Perfect paint match!. Office staff kept me up to date with the state of repairs by text messages, and you could also check repair state by using there easy to use website repair tracker!. The car was taken and delivered back at a time to suit myself… Read Full Review

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★★★★★

“Superb”

Written on: 30/06/2016 by Jez28 (1 review written)

I think more people in customer service roles should strive to emulate the team at Wokingham Crash Repair Centre. The efficiency, personable and friendly approach of the ladies I dealt with was both refreshing and impressive. Thank you… Read Full Review

By Nationwiderepairs

Written on: 01/07/2016

Thank you very much for posting your feedback which has been forwarded on to the team in Wokingham. Your comments will be appreciated!

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★★★★☆

“Great service”

Written on: 30/06/2016

After being hit by a driver I was dreading the irritation of sorting out the repairs but nationwide were recommended by the other owner's insurance and I was happy to go with this. I have been very impressed by the prompt contact during every stage of the repairs. I was always kept well informed about the expected time for the repairs and I was even more pleased when the car was ready early. I had originally had the car collected from my work premises but when the car was ready and I was… Read Full Review

By Nationwiderepairs

Written on: 01/07/2016

Thank you for posting your review. It would be great if we knew which centre you dealt with so we can forward a copy of your comments on to the team. Could you please let us know by either adding a comment to your review or responding to the email we have sent you via this site? We look forward to hearing from you. Thank you.

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★★★★★

“Service In forfar was fantastic, they couldn't do...”

Written on: 30/06/2016 by Cola1 (1 review written)

Service In forfar was fantastic, they couldn't do enough to help me, they got me our a situation that was caused by another company (enterprise). To would definitely recommend Nationwide to anyone and will definitely use them in the future. Well done guys… Read Full Review

By Nationwiderepairs

Written on: 01/07/2016

Thank you very much for taking the time to post your review on this site. Your comments will be forwarded on to the manager and shared with his team.

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★★★★☆

“Happy Customer”

Written on: 30/06/2016 by fwSoto332 (1 review written)

Excellent service- vehicle collected and delivered back on time. Kept up to date by telephone. Informed of time required to expedite repair, but then notified repair completed early. Vehicle repair extremely good. Would recommend to friends… Read Full Review

By Nationwiderepairs

Written on: 30/06/2016

Thank you for your feedback. Could you please confirm which centre you visited so we can ensure the right team get to hear your comments? You can either add a comment or respond to the email we have sent you via this site. Many thanks!

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★★★★★

“Quality repair and excellent service. ”

Written on: 29/06/2016 by Thould (1 review written)

Nationwide car repair in Cheltenham I took my car to. Absolutely brilliant service from the person I dealt with and a lady. Efficient, smooth service and very bubbly which is always a pleasure. Had my car back sooner than expected which was fab. The work carried out on my car was to a very high standard and I would definitely recommend to friends and family.my car was cleaned inside and out which I didn't expect and that was a nice touch. You have a great team,Thank you all… Read Full Review

By Nationwiderepairs

Written on: 30/06/2016

You are so right - we do have a great team in Cheltenham! We will forward your comments on to them. Thank you for taking the time to post your review.

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★★★★★

“Excellent Service at Chatham Repair Centre”

Written on: 29/06/2016 by MichOH (1 review written)

Faultless service from the Chatham Repair Centre. Within three hours of reporting my damage,a courtesy car was delivered to my work address and my car taken away. I was given the option to either request a manual or an automatic courtesy car. I was regularly kept up to date with each stage of my repair and received a phone call every two days. All staff were extremely friendly and very informative. The repairs were all completed within a week and a half which I thought was fantastic… Read Full Review

By Nationwiderepairs

Written on: 30/06/2016

What wonderful feedback! Thank you for taking the time to post your review. Your comments will be forwarded on to the team in Chatham and will be very much appreciated.

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★★★★☆

“Good Standard of Repair”

Written on: 29/06/2016 by Micaela1983 (1 review written)

The standard of workmanship was to a good standard, completed in a timely manner, however, the loan car I was given was an automatic (I drive a manual) which should have been communicated prior to delivery. The car was not clean when delivered & on retrieval of the loan car, I was told that it should have been cleaned prior to them picking it up. This was not specified when delivered & considering this was not clean when I got it, was not going to be done. There was an issue with this & Head… Read Full Review

By Nationwiderepairs

Written on: 29/06/2016

Thank you very much for providing your feedback. Please accept my apologies on behalf of Nationwide for the issues you had with the courtesy car. The courtesy car should have been checked and cleaned before it was delivered to you. From what you say we have already addressed the matter for you, nevertheless we appreciate you providing your feedback which will be forwarded on to the relevant people within the organisation. Thank you.

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★★★★★

“Good overall service from Perth Depot”

Written on: 28/06/2016 by CannieMannie (1 review written)

She kept me well informed throughout repair. Collected my car at home and left a courtesy car for the duration. Drivers were extremely polite and helpful. Car repaired a day ahead of schedule. No complaints… Read Full Review

By Nationwiderepairs

Written on: 29/06/2016

Thank you for posting your feedback. It is good to hear that you had no complaints - thank you.

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★★★★★

“quick and hassle free”

Written on: 28/06/2016 by jamiedavidson (1 review written)

my car was picked up from my work making life very easy, i was kept updated to every 2 days on the status of my cars repair. they got the car finished a week quicker than expected and dropped the car back off to me and my car looks good as new. very happy customer… Read Full Review

By Nationwiderepairs

Written on: 29/06/2016

It is great to hear from a very happy customer! Thank you for letting us know you were pleased with the service you received from our team in Luton.

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★★★★☆

“Pretty good service - Cheltenham”

Written on: 28/06/2016 by 273Self (1 review written)

Vehicle was collected promptly and communication throughout the process was excellent. Did have issues sourcing some parts, but that can happen so no blame apportioned! Overall a very good service… Read Full Review

By Nationwiderepairs

Written on: 28/06/2016

Thank you - your feedback is appreciated.

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★★★★★

“1st class service”

Written on: 27/06/2016 by Youngag (1 review written)

1st class service from Dunfermline repair service dept from first contact ,extremly pleasant well mannered Informative with all enquires constant up dates on repair, also huge thank you to the gentleman who drove over with replacement car sorry never got his name well groomed very well mannered it was a pleasure to recieve outstanding customer service ....general manager your team are a credit to your company many thanks for everything… Read Full Review

By Nationwiderepairs

Written on: 28/06/2016

Your thanks and feedback will be forwarded on to the manager of the Dunfermline centre and will be shared with the team. Thank you for taking the time to post your review.

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★★★★★

“excellent ”

Written on: 27/06/2016 by singhhhhhh (1 review written)

Very good efficient service. From the first correspondence. Kept you informed daily how your vehicle was progressing. He carried out the repair to first class service. Friendly & helpful staff throughout… Read Full Review

By Nationwiderepairs

Written on: 28/06/2016

Thank you for taking the time to post your review. So that we can forward your comments on to the team who carried out your repairs, could you please let us know the location of the repair centre? You can either add a comment to your review or respond to the email we have sent you via this site. You may want to check your spam folder! Thank you.

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★★★★★

“Fantastic customer service, and the car looks like new”

Written on: 27/06/2016 by HERBIE123 (2 reviews written)

I reversed my new car into a post, and wrecked the rear door and damaged the sills both sides. Nationwide Repairs booked it in immediately, were extremely polite and helpful on the phone. It was collected and delivered, and I was given a courtesy car. The lovely men who collected and returned it couldn't have been more helpful (many thanks!). I am disabled, and was given such friendly support. I had regular phone updates about the process of the repairs, and they were finished several days… Read Full Review

By Nationwiderepairs

Written on: 28/06/2016

Your thanks and kind comments will be forwarded on to the team in Wokingham, so thank you for taking the time to post your review. We have no doubt that your feedback will be very much appreciated by the whole team.

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★★★★★

“excellent friendly sevice”

Written on: 25/06/2016 by Athena456 (1 review written)

great repairs - perfect great communication from company would recommend to all… Read Full Review

By Nationwiderepairs

Written on: 27/06/2016

Thank you for your feedback, which has been forwarded on to the team.

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★★★★★

“Excellent Service”

Written on: 25/06/2016 by Santosc343 (1 review written)

Very good efficient service. From the first correspondence. Kept you informed daily how your vehicle was progressing. He carried out the repair to first class service. Friendly & helpful staff throughout… Read Full Review

By Nationwiderepairs

Written on: 27/06/2016

Thank you for your feedback which has been forwarded on to the team who carried out your repairs.

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★★★★★

“Super”

Written on: 25/06/2016 by Josie1994 (1 review written)

Great service by Cheltenham.fast to pick my car up and leave a hire one at the same time. Good at giving me updates on the time frame… Read Full Review

By Nationwiderepairs

Written on: 27/06/2016

Thank you for posting your feedback.

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★★★★★

“byker (newcastle) branch service”

Written on: 24/06/2016 by sparkyplugz (1 review written)

I had a bump in my car, the morning it was booked in, I dropped it off at 9am and received an email at 10.10am to say it was done, fantastic staff and very fast service, thanks… Read Full Review

By Nationwiderepairs

Written on: 27/06/2016

Thank you for posting your review on this site! Your feedback will be very much appreciated by the team.

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