Nationwide Crash Repair Centre Reviews
Latest Reviews
★★★★☆
“Good helpful service”
Written on: 19/05/2013
Just had my car repaired by Exeter Nationwide and they were very good - kept in regular contact updating me on car - always phoned back when they said they would - were realistic with completion date - brought work forward to fit in with me as I was going on holiday for a few weeks The accident was a horrible experience but the professional and helpful service at Nationwide was great. (read more)
★★★★★
“Crash repair service”
Written on: 18/05/2013
Had an excellent experience with the Benfleet Centre. Very polite and friendly service. Nice clean car and helpful chap who delivered the courtesy car. Work completed to an excellent standard. Would recommend without hesitation. (read more)
★★★★★
“brilliant Benfleet”
Written on: 18/05/2013 by 784davis
Can not fault the customer service and repair. The guy that collected my car was lovely. Regular updates and great work. (read more)
★★★★★
“Super service, excellent staff and a great customer...”
Written on: 18/05/2013
I am very happy with the service given by nationwide, they updated me on regular basis on the progress. The repairs on my car took a very long time as the parts they order were hard to get hold of. The plus side was that they gave me really nice courtesy car which was excellent to driver. The service I was given by the lady who phoned me to collect my car was excellent, she arranged the time best suited for me to collect. I would definitely recommend nationwide to anyone as the repairs... (read more)
★★★★★
“Very helpful, courtesy car was delivered and mine...”
Written on: 17/05/2013
Very helpful, courtesy car was delivered and mine collected and vice versa as arranged. Workmanship looks good. (read more)
★★★★★
“nationwide crash centre”
Written on: 16/05/2013
this was an excellent service from the swindon branch very prompt and polite the delivery driver was very friendly and efficient and the branch stayed in contact at all times (read more)
By Nationwiderepairs
Written on: 17/05/2013
Thank you for your feedback. I have passed your comments on to our team in Swindon. They will appreciate your comments.
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★★★★☆
“Nationwide Crash Repair Centre Benfleet - 341876”
Written on: 14/05/2013
After my vehicle was damaged my Insurance company arranged for Nationwide crash repairs to collect and repair the damage to my car. I was informed of the progress and the work was completed in 11 days. I am very please with the repair. The courtesy car that was supplied had a faulty fuel gauge so when I tried to replace the fuel it did not register, so I did a second attempt, but still could not get it to register. It would have been helpful if I had been informed when they delivered the... (read more)
By Nationwiderepairs
Written on: 16/05/2013
Many thanks for your feedback. I have forwarded your comments on to our team in Benfleet and highlighted your comments regarding the fuel-gauge on the courtesy car. This should not have been faulty or at the very least you should have been informed. Please accept our apologies for this oversight.
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★★★★★
“ NATIONWIDE CRASH REPAIR CENTRE REDRUTH”
Written on: 13/05/2013 by piratepaul (1 review written)
The service at the above centre is second to none I cannot praise them enough. They were all incredibly helpful and friendly throughout the whole process. The work was done very quickly and to a very high standard, cannot thank them enough. I would not hesitate to recommend them to anyone. Paul Elsworthy (read more)
By Nationwiderepairs
Written on: 14/05/2013
Thank you for posting your comments regarding our Redruth centre. I have passed them on to the team in Redruth - they will be very much appreciated.
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★★★★★
“Good Service from Benfleet ref 350158”
Written on: 13/05/2013
After scrapping the paint on my car my insurance company put me in touch with Nationwide Benfleet. Received a call within minutes booking my car in for repair within days. As this was my first experience dealing with a repair company i was very happy that they kept me informed every step of the way. Friendly service. If i ever need anything done again i would go to this company. (read more)
By Nationwiderepairs
Written on: 14/05/2013
Thank you for posting your review for our Benfleet centre. I have passed your comments on to the team in Benfleet for you.
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★★★★★
“Benfleet Centre”
Written on: 12/05/2013 by Belindadancer (1 review written)
Super helpful and friendly staff from beginning to end. Really pleased with the service that I received. Great courtesy car and staff kept me informed of the progress on my car daily. Couldn't have asked for better. (read more)
By Nationwiderepairs
Written on: 14/05/2013
Thank you for your review. I have passed your comments on to our team in Benfleet. They will appreciate you taking the time to post your review.
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Showing 1 - 10 of 569 Reviews
★★★★★
“Amazing outstanding fantastic ”
Written on: 11/05/2013
Great service from the team at Benfleet. Brilliant communications and a really nice courtesy car provided for the duration of the repairs. Would recommend to others for a professional friendly service. (read more)
By Nationwiderepairs
Written on: 14/05/2013
Thank you for your review of our Benfleet service. I have passed your comments on to the team there - they will appreciate them, thank you!
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★★★★★
“Nationwide Redruth 5 Stars For Pete The Mechanic And Staff”
Written on: 10/05/2013 by choppy1481
just want to say that ive been driving for 10 years now and obviously used garages for repairs over the years but never and i mean never come across a garage as good as this one NATIONWIDE REDRUTH CRASH REPAIR CENTRE the staff are friendly and polite especially sue the receptionist and pete the mechanic i just wanted to say also that pete in my opinion is the bestest mechanic ive ever come across that guy is a true honest man that gets the job done for a very reasonable cost i will never use... (read more)
By Nationwiderepairs
Written on: 14/05/2013
Thank you for taking the time to post your review. I have passed your comments on to our team in Redruth. The whole team will appreciate your comments, especially Pete and Sue! Thanks again.
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★★★★★
“5 Star Service!!!!!!!!!”
Written on: 09/05/2013 by MrsCW (1 review written)
From entering the office the service was excellent all round. The lady dealt with my claim in a very efficient, professional manner, assuring and explaining the process from start to finish. I was contacted by telephone at every stage of the vehicle repair. I was offered extra services, given the choice of a better hire car, valet service, extra work that could be carried out etc. Personally from a female prospective, it was an extremely caring and very professional experience, carried out... (read more)
By Nationwiderepairs
Written on: 10/05/2013
Many thanks for takling the time to provide your feedback on this site. I have forwarded a copy of your review to our team in Middlesbrough - they will all appreciate it, especially the front desk staff!
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★★★★★
“nationwide redruth”
Written on: 09/05/2013
recently had a wee bump in my car first time ever... called my insurance company who said they would pass my details onto there reccomende repair garage.... 20 mins later I got a call from nationwide Redruth OMG she was friendly and efficient and made everything smooth and easy she arranged collection of my car and delivery of a fab toyota yaris for me to use whilst mine was in for repair. I got my car back 3 days later and wow you could not tell it had ever had a bump brilliant.... fab... (read more)
By Nationwiderepairs
Written on: 10/05/2013
Many thanks for posting your review and for your kind comments. I have passed a opy on to our team in Redruth - they will be very pleased they managed to do a great job for you. Thanks again.
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★☆☆☆☆
“Awful awful service”
Written on: 08/05/2013 by Wildbillybob (1 review written)
So far Nationwide have had my car for 6 weeks. Each time I ring up there is something different left to do on the car. The refuse to give me a completion date as "they don't like to do that", and there was I thinking I was the customer. They have managed to lose the car keys and have had to get them replaced. At first they tried to tell me that they had locked them in the car and did I have a spare. It was only when I started asking awkward questions that they fessed up. Currently I am... (read more)
By Nationwiderepairs
Written on: 09/05/2013
We are looking into this complaint for you. If you are able to, can you please let me know your registration number as it will help us identify you? I will get someone from the centre or our customer liaison department to call you once we know the situation with your vehicle.
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Wildbillybob's reply to Nationwiderepairs's Comment
Written on: 09/05/2013
Thank you for the prompt response. I'd obvisouly be uncomfortable putting my registration plate on a public forum. I have, though, already emailed your customer liaison department yesterday with those details and as yet have not received a response. Perhaps if someone had responded to that as quickly as you have responded to a public posting we could've had this conversation in private.
The manager at the branch is well aware of my views on the matter and is unable to offer any redress.
Put simply I want my car fixed and returned to me and a response to the points I have raised in my email to you. I am no longer interested in a conversation where someone from your organisation explains the situation. I am sure you can tell me 101 legitimate reasons on your side as to why you have not been able to fix my car. None of which go to resolving my problem or are of any concern to me anymore. As I say, all I would like is my car back and to never have to deal with your organisation again.
Thank you.
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By Nationwiderepairs
Written on: 09/05/2013
I have spoken in length to the manager of our Huddersfield centre. I understand the repairs to your vehicle were extensive and not straight forward. There have been numerous parts delays and we are currently waiting on a part. These delays are totally beyond our control - unfortunately we are at the mercy of our suppliers sometimes. We have been given at date of 14th May for the delivery of the outstanding part but we cannot confirm when the repairs will be completed until we have received the part and are 100% certain that there are no other faults with the vehicle. I understand the manager explained this to you yesterday, however, I have asked him to call you again to go through the reasons for the delays and lack of completion date. We offered you a courtesy car which you declined. If you have since changed your mind, please inform the centre manager when he calls and he will arrange one for you. I understand how frustrating this is for you but please accept that we are trying to ensure your vehicle is returned to you with the highest standard of repairs. We therefore cannot give you a completion date until we have possession of all the parts and are clear that all the faults have or are in the process of being rectified. As regards our customer liaison department not responding - I have chased them up and someone should be calling you soon. Please rest assured that we are doing our best to repair your vehicle as quickly as we possibly can.
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Wildbillybob's reply to Nationwiderepairs's Comment
Written on: 09/05/2013
It's not about the curtesy car. Its about the lost keys, the constent delays, the changing stories. I have no desire to speak to the manager of the branch. As you point out he is no more in a position to tell me when I'm getting my car than you are.
I disagree with you on the idea that you can't tell me when it's going to be fixed until its fixed. No other industry would work this way. It most definatly would not be acceptable in my industry.
Put simply all I want is for you to fix my car and return it to me ASAP. You are going to have to accept that after six weeks you have a disatisfied customer and no amount of explanations is going to change that.
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★★★★★
“Citerion C4 repair”
Written on: 05/05/2013 by dell1
My car has just been repaired by Nationwide and I must say that Iam very please with the work carried out, be it, it took just a little longer than I expected, but was kept informed by the reception team as to the status, ,many thanks (read more)
By Nationwiderepairs
Written on: 08/05/2013
Many thanks for posting your review. It would be really helpful if we knew which centre did your repairs. I can then ensure the appropriate team are aware of your feedback. If you are able to respond or post another comment against your review, with this information, it would be very much appreciated. Thank you!
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★★★★★
“Nationwide crash repair ”
Written on: 05/05/2013
Nationwide crash repairs befleet offered a 5 star service from start to finish dealt with my claim fantastically ! (read more)
By Nationwiderepairs
Written on: 08/05/2013
Thank you for your review. I have passed your comments on to our team in Benfleet - they will appreciate you posting your review.
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★★★★★
“friendly helpful service”
Written on: 04/05/2013 by mgkerr
efficient very friendly service helpful dealt with my case very satisfactory overall superb (read more)
By Nationwiderepairs
Written on: 08/05/2013
Many thanks for your feedback, which I have forwarded on to our team in Benfleet. They will appreciate your comments, thank you!
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★★★★★
“road accident”
Written on: 04/05/2013 by LukeBishop
From start to finish Nationwide Tamworth branch were on time and always kept me informed as to the progress of my vehicle.The work was carried promptly and the job that was done was very professional.I would recommend Tamworth branch to other people as i could not fault them. (read more)
By Nationwiderepairs
Written on: 08/05/2013
Thank you for taking the time to post your feedback regarding our Tamworth centre. The team will really appreciate your comments - I have forwarded a copy of your review on to the manager. Thank you!
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★★★★★
“Absolutely perfect”
Written on: 04/05/2013
I have never dealt with a firm before who have got things right from the very start. My car went in for repair and I was contacted at all stages, keeping me informed of any delays, and when I was going to get my car back. These unsolicited contacts and my conversations with several members of the repair centre concerned left me in no doubt that they were well trained. The repair was absoltely top class and the paint match was so good that the damage was undetectable. Well done Nationwide,... (read more)
By Nationwiderepairs
Written on: 08/05/2013
Thank you for your kind comments, however, you have only rated us one star! Was this by accident? If so, could you please amend your review and also let us know which centre you dealt with so I can pass your comments on?
Thank you!
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Showing 11 - 20 of 569 Reviews
★★★★★
“Review of repairs due to crash repairs and private repairs”
Written on: 03/05/2013
I used Nationwide through my insurance claim and was very impressed with the efficiency of the office staff,mechanics and the recovery driver. Nationwide arranged to meet me on 2 occasions, where my car hire was arranged in order to suit my needs and timescales. Throughout the days my car was in for repair I was kept in the loop of all proceedings and when then deciding to have private work done on my car I was impressed with the low cost and end result. I can't praise the staff enough on... (read more)
By Nationwiderepairs
Written on: 03/05/2013
“Thank you very much for posting your positive feedback. I have copied our Bridgend team in on your comments. They will really appreciate them.”
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★★★★★
“mobile repair centre dunfermline”
Written on: 02/05/2013
Very happy with the speed my repair was dealt with and the quality of the work done. My car was fixed within 3 days of first phone call and they came to me. very fast, friendly and efficient service. (read more)
By Nationwiderepairs
Written on: 03/05/2013
Thank you for posting your positive comments. They will be very much appreciated by our team in Dunfermline.
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★★★★★
“Satisfied customer Porthleven!”
Written on: 02/05/2013 by BetsyredMG
I am really impressed by the service I received from the team at Nationwide Crash repair in Redruth, Cornwall. All members of staff were knowledgable, helpfully and courteous - I think their office must be a very happy place to work. I would certainly recommend Nationwide - they helped stop a drama becoming a crisis! Many thanks Nationwide Redruth! (read more)
By Nationwiderepairs
Written on: 03/05/2013
Thank you for posting your review. Your comments have been forwarded to our team in Redruth and I can assure you they will be very pleased - thanks!
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★☆☆☆☆
“Very Poor”
Written on: 02/05/2013 by Dostle
Having had my car for 6 weeks, with little or no feedback i still await the return of my vehicle - the only updates that i had was when i chased them continually. Failed to deliver on promises for having the vehicle ready on 5 seperate dates. I am sure there are going to be plenty of excuses around this but none will get my car back any quicker - very very frustrating - if it werent for the fact that i have to use these through my company then i would never darken their doors again ! (read more)
By Nationwiderepairs
Written on: 02/05/2013
We are looking into the issues you have raised as a matter of urgency. There is usually a very good reason for repairs taking so long, normally things that are out of our control. However, I recognise this must be very frustrating for you and will find out what has caused the hold up. Please rest assured we are dealing with the matter.
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By Nationwiderepairs
Written on: 08/05/2013
We have looked into your complaint regarding the time delays of your repair. Again, please accept our apologies for the frustration and inconvenience. However, there are several reasons for the delays, which were totally beyond our control and which you may not be aware of. Firstly, it was 3 weeks before we received authorisation for the repairs, from your insurance company. The estimate was sent to them the day we received your vehicle but until we receive authorisation from them, we are unable to begin the repairs. We would not have contacted you during this time as there would be nothing to tell you. Secondly, the repairs were extensive, and were estimated to take 15 days. There were also some minor parts delays which again, we cannot control. I hope that you now have a better understanding of why your repairs took such a long time and accept that we have tried very hard to repair your vehicle to the highest standard as quickly as is possible under the circumstances. We do however, acknowledge your comments. Should you wish to discuss the matter in any more detail, please contact the manager of the Tamworth centre.
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★★★★★
“Nationwide crash repair centre DUNFERMLINE”
Written on: 01/05/2013 by WilmaMcphillips (1 review written)
I would highly recommend this centre to anyone as it was excellent, all my questions got answered. They kept In touch with updating me, and were on time with everything eg, handing my car back. I was very pleased with the over all outcome of my returned car. If ever I have a problem with my car again, I will be sure to use them!! (read more)
By Nationwiderepairs
Written on: 02/05/2013
Thank you for posting your review - I have passed a copy on to our team in Dunfermline - they will really appreciate your comments.
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★★★★★
“repair of my car”
Written on: 01/05/2013 by Janty1
I found Nationwide Repair Center very good, they kept me informed as to how things were going. There was no problem with having a courtesy car and when they had the go ahead from the insurance company to do the repairs they then phoned me to say they had started the repairs and my car would be back by a certain day unfortunately that wasn't convenient for me. I if it would it be possible to have it back by the end of April and they said they would try and they did I got my car back with in a... (read more)
By Nationwiderepairs
Written on: 03/05/2013
Thank you for posting your comments. I have passed them on to our team in Tamworth.
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★★★★★
“You couldn't get better service than this!!!!!”
Written on: 01/05/2013 by lilacspring19 (1 review written)
My insurance company put me on to Nationwide Crash repair Ely, Cardiff, after I had a road traffic accident. I honestly thought that my car would be written off, (much to my dismay). Well to be honest, I can't believe the service that I received from Nationwide Crash Repair. It was absolutely outstanding. I was kept up to date with progress about my vehicle from day one. The repairs were carried out very quickly and the overall finish to my repaired vehicle was fantastic. A big tap on the... (read more)
★★★★★
“BENFLEET SIMPLY THE BEST”
Written on: 01/05/2013 by Pullitzer007 (1 review written)
Incident number 339742 Top service from start to finish, a REAL person on the end of the phone, that’s got to be a good !! A polite and efficient service, my car was collected on the specified day at the specified time, the usual paperwork was minimal, courtesy car was very clean and well maintained ( although I felt a bit sheepish announcing to everyone that my car was being repaired with Nationwide Accident & Repair emblazoned across the courtesy car doors !! ) The repair itself was... (read more)
By Nationwiderepairs
Written on: 02/05/2013
Thank you for taking the time to post your very positive comments. I have forwarded a copy to our team in Benfleet. They will appreciate your review. Thanks!
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★★★★★
“Great service, would highly recommend - Tamworth”
Written on: 01/05/2013
My car went to the crash repair centre following an accident. The customer service was excellent. I was kept up to date at all stages and always knew exactly where my car was and what was happening. They collected & delivered back on time and I always received a call exactly one hour beforehand. Excellent service! (read more)
By Nationwiderepairs
Written on: 01/05/2013
Thank you very much for posting your review - I have passed your comments on to our team in Tamworth. They will really appreciate your comments.
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★★★★★
“No hassle repair”
Written on: 01/05/2013 by G_Pharoah
I was directed to this repair centre by my insurers. The last two times I have had to use a repair centre for my wifes car were not pleasant experiences. One was a ten week nightmare, the one before that I had to tell them to put it back on the trailer before it was even fully off. This time thankfully there were absolutely no problems at all. The staff were all very polite, and everything was explained clearly. I was provided with a new courtesy car while my car was in for a week. When I... (read more)
By Nationwiderepairs
Written on: 01/05/2013
Thank you for posting your positive feedback regarding our Tamworth centre. I have forwarded your comments on to the team - they will really apppreciate them.
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Showing 21 - 30 of 569 Reviews
★★★★★
“Excellent service, customer care and workmanship”
Written on: 30/04/2013 by RichardTricker (1 review written)
I recently took my car into Nationwide Crash Repair Centre after another motorist scraped my (parked) car. Before I dropped the car off I was telephoned by a member of staff, who took the time to explain everything that would happen. When I dropped the car off, she was equally as pleasant and as helpful, and even took the time to introduce me to the Enterprise representative with whom I'd arranged a cortesy car. She explained that I would receive phone calls to update me on progress, and... (read more)
By Nationwiderepairs
Written on: 03/05/2013
Thank you so much for posting your review on this site. We really appreciate receiving positive feedback and know that you have already let the centre know your positive comments. I will still forward a copy of this review on to them as the whole team will really appreciate you taking the time to post your review and will be pleased they did such a great job for you. Thanks again.
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★★★★★
“excellent service 343607 benfleet”
Written on: 30/04/2013 by ielliwell (1 review written)
I had an unfortunate incident in my car that was not my fault.I did worry at first but this was unnessesary as the minute i was in touch with nationwide crash repair centre at Benfleet she quickly reassured me as to what will happen to my car.The car was promptly picked up from my place of work and taken to the garage where i was kept in touch with every step of the repairs that had to be undertaken.After two weeks my car was returned to my work in brilliant condition all spick an span after... (read more)
By Nationwiderepairs
Written on: 02/05/2013
Thank you for posting your review. The team in Benfleet will really appreciate your comments.
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★★★★★
“Benfleet Centre”
Written on: 30/04/2013 by DEvans2011 (1 review written)
Have received an excellent service from these guys on the two occassions i've been unfortunate enough to have been involved in an accident. On both occassions the centre has been really flexible to meet my needs and availability. The staff there kept me in the loop at every step of the way and updated on the progress of my repair. The courtesy car was practically brand new and very clean. I managed to leave my laptop in the back of the courtesy car when my car was returned; she has gone out of... (read more)
By Nationwiderepairs
Written on: 02/05/2013
Thank you for taking the time to post your review. Your comments are much appreciated by everyone at Nationwide, especially the team in Benfleet! Thanks!
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★★★★★
“brilliant”
Written on: 29/04/2013
Was getting car repaired, they fitted in around times convenient for me. Very helpful, Explained everything clearly. Absolute pleasure to deal with from phone calls to the repair itself. Efficient service, would definately recommend. Dunfermline branch, Fife. (read more)
By Nationwiderepairs
Written on: 30/04/2013
Thank you for posting your comments. I have forwarded them on to our team in Dunfermline - they will be very much appreciated.
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★★★★★
“Peterborough Nationwide Crash Repair Centre”
Written on: 29/04/2013 by Londonbum (1 review written)
My car was hit and Hastings direct insurance asked me to use their repairer. I contacted Nationwide in Peterborough and spoke to Trish, who arranged for me to see an estimator, I arranged for my car to be taken in on Thursday last week they inspected my car and offered me a car to use however I didn’t need it so refused. They were very helpful they both called me to tell me how far the repair was going, following the weekend I was informed by them that the car was ready for me to pick... (read more)
By Nationwiderepairs
Written on: 02/05/2013
Thank you very much for your positive feedback. We really appreciate you posting your review and your comments - I have passed them on to our team in Peterborough - thanks!
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★★★★☆
“repairs”
Written on: 29/04/2013 by tommybray
They coulndt have been more helpful,nothing was toomuch for them,even offered me a cup of tea. (read more)
By Nationwiderepairs
Written on: 02/05/2013
Thank you for posting your review. I have passed a copy on to our team in Redruth.
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★★★★★
“Nationwide Crash Repair Centre, Perth”
Written on: 29/04/2013
This is the Company to deal with. Very professional, excellent Team and first class repair on my BMW. (read more)
By Nationwiderepairs
Written on: 29/04/2013
Thank you for posting your review. Much apprecaited. I have passed your comments on to our team in Perth.
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★★★★★
“GREAT SERVICE”
Written on: 26/04/2013 by scampdog
I WOULD LIKE EVERYONE TO KNOW HOW GOOD THIS COMPANY IS. EXCELLENT SERVICE SPEEDY REPAIRS AND FRIENDLY STAFF, ALONG WITH A EXCELLENT REPAIR WHICH INCLUDED A PAINT MATCH, I WOULD HAVE NO PROBLEM RECOMMENDING THEM. (read more)
By Nationwiderepairs
Written on: 29/04/2013
Many thanks for posting your review. Could you please add another comment to your review and let us know which centre you dealt with? I can then ensure your comments are fed back to the right team - they will really appreciate your feedback. Thank you!
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★★★★★
“Mrs Mcintyre”
Written on: 25/04/2013 by r50ahm (1 review written)
This is the third family car in a year we have had work done to. 1 car through insurance the other 2 having paint work and body work done privately ,we have found the staff to be very polite and helpful we would have no hesitation in recommending this firm to family and friends. (read more)
By Nationwiderepairs
Written on: 26/04/2013
Thank you very much for taking the time to post your review. I have passed your comments on to our team in Falkirk. They will appreciate your comments, thanks.
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★★★★★
“Very good professional service”
Written on: 25/04/2013
Repairs done at Chatham Kent,competitive estimate,exellent customer service,my repair was not done through insurance and part payed by the person who hit me all was dealt with by the staff at Chatham everything done very efficiently very impressed.V Lawson. (read more)
By Nationwiderepairs
Written on: 26/04/2013
Thank you for posting your feedback. I will pass it on to our team in Chatham.
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Showing 31 - 40 of 569 Reviews
★★★★★
“Gate Post Man”
Written on: 25/04/2013 by Trevvy (2 reviews written)
It wasn't my fault. The 6" x 6" gate post came out of nowhere and attacked my front passenger door. Luckily for us, Nationwide came to the rescue (a few days later once the post had been dealt with and the incident reported). This is where Nationwide's exemplary service kicked in. They collected the car and returned it a couple of weeks later (Easter was in the middle) with such an incredible finish that you wouldn't know there had been a problem. Telephone calls, throughout this... (read more)
By Nationwiderepairs
Written on: 25/04/2013
Thank you very much for taking the time to post your feedback. I am really pleased we managed to do a good job for you, as will the team in Chatham be. I have forwarded your comments on to them. Thanks again.
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★★★★★
“As Good As New”
Written on: 25/04/2013
Having been involved in an accident which was not my fault and in a car with less than 4000 miles on the clock I was more than a little despondent. Nationwide accident repair centre provided an excellent and professional service. Leigh was efficient and kept me up to date with the way in which the repair was progressing. He had a welcoming and helpful manner when I dropped the car off and again when I collected it. The car was cleaner than it has been since I drove it off the garage... (read more)
By Nationwiderepairs
Written on: 25/04/2013
Thank you very much for taking the time to post your review, especially seeing as you had already provided the centre directly with your positive feedback. It is very much appreciated by everyone at Nationwide, thank you.
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★★★★★
“Be fleet Centre”
Written on: 24/04/2013 by Karen1106
Very good service. Very quick and the car was returned looking like new. It had been cleaned as well (read more)
By Nationwiderepairs
Written on: 25/04/2013
Thank you for posting your review, which has been passed on to our team in Benfleet.
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★★★★★
“fantastic sevice of my car”
Written on: 24/04/2013 by lindaadelewilliams (1 review written)
I made a phone call to nationwide in bridge street tree forest pontyridd to ask about a service on my Mercedes c class . the gent who answered the phone a carpenter was polite and very helpful being a woman all I want to do is drive not fix the car. anyway this man was so good even I new what I was going to have done .the sevice was great good price all round work done in less than 24 hours and car delivered back to me with it valeted as well all in with the price. I would go there again and... (read more)
By Nationwiderepairs
Written on: 26/04/2013
Thank you for taking the time to post you review. I have passed your comments on to the team in Pontypridd - they will appreciate your comments.
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★★★★★
“Amazing service from Hamilton”
Written on: 23/04/2013 by Bevy2910
I have used nationwide crash repair centre in Hamilton serveral times to get my cars repaired. There for service is first class - from their friendly staff at reception to the high standard of work completed. I certainly will not think twice about using there services again! (read more)
By Nationwiderepairs
Written on: 25/04/2013
Thank you for posting your comments about your experience of our Hamilton centre. I have passed your comments on to the team in Hamilton.
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★★★★★
“Benfleet centre...”
Written on: 22/04/2013 by chevytruckc10 (1 review written)
I recently had the opportunity to have my car repaired at the Benfleet office of Nationwide crash repairs and in particular I dealt with a delightful lad. All through the process I was treated extremely well, every time that I had contact she was always very polite and courteous, I was keep informed as to the progress on my vehicle. From collection to delivery the whole process was stress free and very easy which filled me with confidence that my vehicle was in the right hands. I would most... (read more)
By Nationwiderepairs
Written on: 24/04/2013
Thank you very much for posting your review. Your comments are much appreciated and have been passed on to our team in Benfleet.
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★★★★★
“Customer Service-Car Repairs”
Written on: 22/04/2013 by breadbox
I recently had an accident, and used the Nationwide Repair Centre in Chatham Kent, the repair on my car was excellent, and on collection they had cleaned it, and it looked like new. The main purpose of this review though is to commend them on their customer service skills, they always kept me updated, very polite and friendly, making what can be a stressful situation well less stressful. I carry a lot of products in my car for business, and when I first left the car with them, they assisted... (read more)
By Nationwiderepairs
Written on: 23/04/2013
Thank you very much for taking the time to post your feedback. It is much appreciated by everyone at Nationwide, especially the team in Chatham. We also hope for your sake you don't have to visit us again but if you do need any repairs doing - you know where we are!
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★★★★★
“Leigh and the team were fab!”
Written on: 22/04/2013 by Deblc
When an idiot crashed into my car, my insurance company told me my repairs would be through Nationwide in Bridgend. I was a bit dubious I have to say as I live a good 45 minutes away and usually any repairs have been with a local accident repair centre. However a person rang the same day, booked my car in and booked a courtesy car for me, arranging the place I wanted to do the hand-over. He then rang to let me know that the driver would ring as he was about to leave and made sure I knew... (read more)
By Nationwiderepairs
Written on: 24/04/2013
Thank you very much for posting your positive feedback on this site. It is much appreciated by everyone at Nationwide, especially the team concerned, in this case, Bridgend. I have passed your comments on to them. They will be pleased they did a great job for you.
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★★★★★
“found the staff to be very pleasant and helpful they...”
Written on: 22/04/2013 by chrisphillips64
found the staff to be very pleasant and helpful they kept me well informed at every stage of repair to my Nissan, and the cost was reasonable for the amount of damage to the front of my van (read more)
By Nationwiderepairs
Written on: 23/04/2013
Thank you for your feedback. Can you let me know which centre you dealt with so I can ensure the correct team are aware of your review? Many thanks.
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★★★★★
“car repair work”
Written on: 22/04/2013
259694 Very pleased with repair work on my car. Found the staff to be vey helpful and they kept me informed of the progress whilst the work was taking place. (read more)
Nationwiderepairs's Comment
Written on: 22/04/2013
Thank you for your feedback, which I have passed on to our team in Benfleet.
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By Nationwiderepairs
Written on: 17/05/2013
Thank you for your feedback regarding our Benfleet centre. Much appreciated.