Nationwide Crash Repair Centre Reviews

★★★★★
4.5 / 5
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Nationwide Crash Repair Centre

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Latest Reviews

★★★★☆

“car repairs”

Written on: 01/03/2015 by AngelinaSinclair (1 review written)

I was very pleased with the prompt telephone calls keeping me up to date with what was happening to my car and when I would get it back. I received the car back yesterday and the work is exceptionally good. keep up the good work guys and girls.!!!!!!… Read Full Review

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★★★★★

“Genuine service with a smile”

Written on: 27/02/2015 by INTERLEVIN (1 review written)

Greeted with a smile and polite conversation. Every step of process explained to my satisfaction. If any member of my family or friends required this type of assistance. I would certainly recommend Nationwide… Read Full Review

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★★★☆☆

“Well to start with I had to wait a week before they...”

Written on: 27/02/2015 by ArielleWebb (1 review written)

Well to start with I had to wait a week before they picked my car up for it to get fixed, and I was left with no car to get to and from work. I was then told I would get a courtesy car at the same time they picked up my car and that I would need to be there when my car was being picked up so they could sort out the paper work for the courtesy car so I would get a phonecall. I waited all day and got no phonecall, I then phoned them at 3 in the afternoon to find out my car had been picked up… Read Full Review

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★★★★★

“Bradford Repair Centre”

Written on: 27/02/2015

The customer service I received was first class. The centre arranged collection of my car and at the same time left a courtesy car. I was contacted advising exactly what was going to be replaced and repaired and a completion date for when the work would be completed. In fact I received my car back three days early and the repair was excellent. The paperwork was completed in a professional way and everything explained thoroughly to me. I would certainly recommend this centre if you want a… Read Full Review

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★★☆☆☆

“Not really well done”

Written on: 27/02/2015 by adamekcz (1 review written)

Left my car for paint the bumper,when i recieve additional marks been visible on my left door dont know why,well,the place of impact been repainted but not really nice looking now,still some visible spots of diffrent paint colour remains.I was not really happy but the time of the service was good… Read Full Review

Nationwiderepairs's Response to adamekcz's Review

Written on: 27/02/2015

I am sorry you are not happy with the repairs to your vehicle. If you contact the centre directly, they will do all they can to rectify any issues you have to your satisfaction. In the meantime I will be looking in to your complaint for you. Thank you,

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Adamekcz's reply to Nationwiderepairs's Comment

Written on: 27/02/2015

Well,i probably will but i scary to give back my car for them,i have enough time wasted without a car an spend a lot for a taxi to get in.

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★★★★★

“astra gtc repair. At the nationwide crash centre cardiff.”

Written on: 26/02/2015 by Corbettfo200 (1 review written)

My car was collected by transporter and a courtesy car delivered at the same time.The gentleman was super from start to finish and professional at all times.The staff at nationwide crash centre in cardiff were exeptional.I was kept informed at all times how every thing was going,and the date they said the car would be ready was spot on The car is now back to showroom condition.I would recommend the nationwide crash repair centre to everyone… Read Full Review

Nationwiderepairs's Comment

Written on: 27/02/2015

Thank you for posting your great review! Glad to hear you are pleased with the repairs we carried out. I will ensure the Cardiff team get to see a copy of your review.

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★★★★★

“Edinburgh Repair Centre”

Written on: 26/02/2015 by Bartlett432 (1 review written)

Just had my Citroen C4 repaired at the Edinburgh centre and from first contact until collection I was treated with great courtesy and respect by all the staff that I dealt with and was kept fully updated about the work being done on my car. I even had the car returned a day earlier than estimated. Full marks to all the staff at the centre.Only suggestion is for a slightly larger courtesy car… Read Full Review

Nationwiderepairs's Comment

Written on: 27/02/2015

Thank you for posting your feedback. Unfortunately, the size of courtesy car is dependant on your insurance and is not a decision we make! You are able to upgrade but your insurance company will normally charge for this. Hopefully you won't need to worry about it again!

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★★★★★

“car repair”

Written on: 26/02/2015 by cxCruz468 (1 review written)

The service that I received from your Falkirk branch was absolutely first class. Highly recommend any one to use them… Read Full Review

Nationwiderepairs's Comment

Written on: 27/02/2015

Thanks for your feedback which has been sent on to the team in Falkirk

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★★★★★

“Great service and a smashing job done ”

Written on: 25/02/2015

Thank you for a very nice job and great service that I had with Nationwide repair center Luton thanks again… Read Full Review

Nationwiderepairs's Comment

Written on: 26/02/2015

Thank you very much for posting your review!

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★★★★★

“Tamworth Branch - Fantastic”

Written on: 24/02/2015 by m4ndy (1 review written)

I would like to compliment the Tamworth Branch of Nationwide Crash Repair - for both the quality of repair they have done to my car, but also the quality of service was outstanding.. A great curtosy car delivered to my door, and my car returned sparkling.. Everyone I have spoken to during my dealings with the site have been very polite and informative… Read Full Review

Nationwiderepairs's Response to m4ndy's Review

Written on: 24/02/2015

Thank you very much for posting your positive feedback which I have passed on to the team in Tamworth.

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★★★★★

“Excellent service”

Written on: 24/02/2015 by Blazep101 (1 review written)

I had my car repaired and the communication was great and when receiving my car it was so nice to see how much care time was put into it was not disappointed at all, highly recommended the whole process made me reassured that my car was in good hands… Read Full Review

Nationwiderepairs's Comment

Written on: 24/02/2015

Thank you for posting your review. In order for me to forward your comments to the team who carried out your repairs, could you please add a comment to your review letting me know which centre you dealt with? The team concerned will really appreciate it, thank you!

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★★★★☆

“Quick and Efficient”

Written on: 23/02/2015 by 96Kilgore (1 review written)

Very quick and efficient company. They keep you up to date with proceedings, the staff were very courteous and very thorough with explanations. I had a fairly difficult situation with my car being broken into Nationwide did everything for me and delivered a courtesy car to my home. The reason for 4 stars rather than 5 is that they could not deliver on a weekend which left me a couple of days longer than I anticipated. Apart from that it was a very good service… Read Full Review

Nationwiderepairs's Comment

Written on: 24/02/2015

Thank you for posting your feedback. I am sorry we could not deliver your vehicle back on a weekend and hope this did not cause you too much inconvenience. Your comments have been passed on to the team in Dunfermline so the manager will definitely get to see your feedback. Thank you,

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★★★★★

“Excellent service from start to finish. Work completed...”

Written on: 22/02/2015 by VRSmith (1 review written)

Excellent service from start to finish. Work completed ahead to scheduled. Many thanks to all staff at Newport Branch… Read Full Review

Nationwiderepairs's Response to VRSmith's Review

Written on: 23/02/2015

Thank you for your review

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★★★★★

“Exceeded expectation”

Written on: 22/02/2015 by SSaunders123 (1 review written)

From start to finish I dealt with the same member of staff. Without prompting I was contacted throughout the repair period with updates. Friendly, professional, timely service from start to finish. Without the extra effort from the team based in Edinburgh I would not have had my car back for a family holiday. I was so impressed with the high level of customer service that I actually asked a member of staff what training they had with a view to looking in to it for my own professional purposes… Read Full Review

Nationwiderepairs's Response to SSaunders123's Review

Written on: 23/02/2015

Thank you very much for taking the time to post your review. Your comments will be forwarded on to the team in Edinburgh and will be very much appreciated.

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★★★★★

“Car Accident Repair”

Written on: 21/02/2015 by Nadiag25 (1 review written)

Unfortunately i found myself involved in a road traffic accident recently.My car was immobile at the scene. I've got to say from the moment Nationwide picked up my car at the scene of the accident to the moment they returned it to me,their service was first class. I was updated on a daily basis by the Workshop Manager throughout the whole process. My car on it's return was like new again.All credit to the Panelbeater,fitter and painter who undertook the repair. I would have no hesitation in… Read Full Review

Nationwiderepairs's Comment

Written on: 23/02/2015

Thank you very much for posting your review. It is great to hear we managed to for a good job for you and hopefully alleviated some of the stress of the situation too. I have forwarded your kind comments on to our team in Dunfermline. Thanks again.

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★★★★☆

“A Very Good Complete Service”

Written on: 20/02/2015 by PhillEm (1 review written)

All aspects of the repair were dealt fully and efficiently. The car was returned to us on time and fully cleaned - it looked excellent… Read Full Review

Nationwiderepairs's Response to PhillEm's Review

Written on: 23/02/2015

Thank you so much for posting your review. If possible, could you please add a comment to your review and let us know which centre you dealt with? I can then ensure the team responsible for your repairs get to hear your positive feedback. Thank you!

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★★★★★

“Excellent customer service”

Written on: 19/02/2015 by dan4short (1 review written)

After looking for a suitable local garage to repair my Audi Q5, I was recommended to try Nationwide Crash Repair Centre. I was extremely pleased with the process from start to finish, they worked hard to organise the time frame with me and the insurance company (who were proving hard to manage). They kept in touch along the way, letting me know how the job was progressing and I found the overall service impressive. I would certainly recommend… Read Full Review

Nationwiderepairs's Response to dan4short's Review

Written on: 23/02/2015

Thank you for posting your review. If possible, could you please let me know which centre you dealt with by adding a comment to your review? I assume it is either Luton or Baldock but it would be really great if you could confirm which one! I will then ensure the team who dealt with your repairs get to hear of your kind comments. Thank you.

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★★★★★

“Car Repair Service”

Written on: 16/02/2015 by jenfry87 (1 review written)

I would like to say how impressed I am with the service I received from Nationwide Crash Repair Service. They kept in touch with me to let me know what was going on with my vehicle. I had my car back before the time I was given for which I am very grateful. Many thanks for an excellent service… Read Full Review

Nationwiderepairs's Response to jenfry87's Review

Written on: 17/02/2015

Many thanks for taking the time to post your review. Would you mind adding a comment to your review letting us know which centre you dealt with? I can then ensure the correct team get to see your comments - they will be very much appreciated. Thank you.

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★★★★★

“Exceptional service ”

Written on: 14/02/2015 by L.Cloke (1 review written)

Having just had our car repaired by you I would like to say how impressed I am with the service that your company provided, Once it had been booked in with yourselves it was totally plain sailing from there on in, from collecting the car, the courtesy vehicle, the phone calls to keep us updated while it was in the bodyshop and of course the repair. Exceptional standards and very pleasant staff. Many Thanks… Read Full Review

Nationwiderepairs's Response to L.Cloke's Review

Written on: 16/02/2015

Thank you so much for posting your positive feedback. I will ensure your comments are forwarded on to the team in Peterborough.

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★★★★★

“very friendly staff and an excellent service”

Written on: 12/02/2015 by nemos (1 review written)

After contacting my insurance company,nationwide bridgend contacted me the same day and made arrangements that suited me to take the car to be repaired the staff were very friendly and had a courtesy car ready for me ,i was given a date that my car would be ready ,being a car fanatic i was very impressed with the quality of the repair and the paint match ,would recommend them to everyone.Thank you nationwide… Read Full Review

Nationwiderepairs's Response to nemos's Review

Written on: 13/02/2015

Thank you so much for posting your feedback. Your comments have been forwarded on to the team who carried out your repairs and will be very much appreciated!

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