Nationwide Crash Repair Centre Reviews - www.nationwiderepairs.co.uk

★★★★★
4.6 / 5
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Media Gallery for Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

Nationwide Crash Repair Centre - www.nationwiderepairs.co.uk

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Latest Reviews

★★★★★

“Very Good Service”

Written on: 18/01/2017 by Sofia72 (1 review written)

Just collected my car from Milton Keynes branch of Nationwide. Could not have asked for better service. Delighted from start to finish. My car was vandalised from back to front on one side including circular damage. Should not have worried because Nationwide have repaired the car to as new. My car was collected from my home and a courtesy car provided leaving us with nothing to do but wait. Could not have been simpler. Would highly recommend if you are in a similar situation. Well done… Read Full Review

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★★★★★

“vandalism repair service”

Written on: 18/01/2017 by 235Urquhart (1 review written)

Our car was vandalised (keyed from end to end) and the service we received from Nationwide Glasgow Car Repair Centre was first class. From the initial phone call until the car was returned to our door the staff were so informative and helpful… Read Full Review

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★☆☆☆☆

“do not use the portsmouth office”

Written on: 17/01/2017 by MAjmcdonald (1 review written)

I took my van down on the 16th december for them to order the parts i am a window cleaner and the van has a tank in the back so i need for my bussiness i was told as they work over christmas i had an estimated time of january 5th they told me they still did not have the correct part on the 5th they blamed the wrong part it turned out to be the correct part they needed another part to go with it.They are totally incompetent.i eventually got it back on the 17th january.I am must say that the… Read Full Review

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★★★★★

“Very pleased with the service we received. ...”

Written on: 17/01/2017 by lynda25 (2 reviews written)

Very pleased with the service we received. Communication excellent… Read Full Review

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★★★★★

“Vehicle like new.”

Written on: 16/01/2017 by Jamendez (1 review written)

Vehicle returned in first class condition inside and out.all members of staff very polite.car looks like new although it is 5yrs.in April.I hope I never have to use a crash repair centre again,Fingers crossed.If I did this would be my first choice and I know I would get the best service possible.Cheers from a very satisfied customer… Read Full Review

By Nationwiderepairs

Written on: 17/01/2017

Thank you very much for posting your review. So that we can forward your comments on to the team which carried out your repairs, could you please let us know the location of the centre? We will send you an email via this site (to the email address you used to register). If you could either respond to this email or add a comment to your review, it would be appreciated, thank you.

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★★★★☆

“Body repair”

Written on: 15/01/2017

The Cheltenham branch had communicated well with me and kept me up to date with the progress of my repairs throughout the time they had my car. They completed the work promptly and to a fantastic standard, it looked brand new again. They reassured any worries or queries i had by answering all of my questions and were happy to send a list of work done and repairs through email. They maintained a professional service throughout- very happy with the work… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

This is really good to hear. Thank you for taking the time to post your review, which will be shared with the team in Cheltenham.

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★★★★★

“Body work, good service, 100%”

Written on: 14/01/2017 by Sidmo (1 review written)

My car was repaired at the Ilkeston branch. I was overwhelmed with the understanding and caring of the staff. They made both me and my husband feel a lot better and explained exactly what was going to happen. Even down to how we would get there, and did we need a car. We did have a hire car as I'm disabled and need a vehicle to get around. We were very upset as we had only had the car a few days. The garage gave us realistic times as to when our car would be ready. In fact it was a day… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

What wonderful feedback, thank you! We will ensure you review is shared with the whole team and are sure your comments will be very much appreciated by everyone. Our teams try so hard to provide a high level of service at all times so it is great to hear when their efforts are appreciated. Thanks again.

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★★★★★

“BODYWORK REPAIR”

Written on: 14/01/2017 by May60 (1 review written)

Customer communication excellent. I was informed of all activity, completion date, collection and return times. All completed on time and as scheduled. Staff very courteous and technically conversant with repair detail. Impressed with valeting which was very thorough. No complaints at all… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

Thank you for your feedback which is appreciated.

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★★★★★

“Body repairs”

Written on: 14/01/2017 by ltDoyle310 (1 review written)

I found Nationwide Crash Repair Centre first class in every aspect. From the repair itself to the overall customer service. I would not hesitate to recommend this business to anyone. Many thanks… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

Thank you for your review and for your recommendation. If you are able to let us know which centre you dealt with we would really appreciate it. We can then ensure the team which carried out your repairs get to see a copy of your review, which we are sure they will appreciate! We will send you an email via this site to the email address you used to register. If you could please respond to this email we would be grateful, thank you.

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★★★★★

“ I had my car fixed at the branch in ilkeston the two...”

Written on: 13/01/2017

I had my car fixed at the branch in ilkeston the two girls who helped me throughout cannot thank enough always reassured me and are bubbly and helpful, my repairs were also brilliant happy with the whole service!… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

Thank you for posting your review.

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★★★★★

“Efficient friendly & helpful”

Written on: 13/01/2017 by Hewitt1994 (1 review written)

Perfect through the whole system. Delivered courtesy car to door, kept us informed, completed the job when they said. Car fixed to a high standard. Fast & efficient in Cheltenham branch. Thank you… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

Thank you for your review. Your thanks will be forwarded on to the team.

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★★☆☆☆

“Let down by finishing details”

Written on: 13/01/2017 by Marvin443 (1 review written)

Norwich Nationwide repair My adapted vehicle had to be repaired through a no fault of my own bash. The dent took over three weeks to repair although it was a festive period so can understand and the actual bodywork was put back like new and very pleased with that work. I also liked that I could look on the website to track the repair. However on return of my vehicle I tried to use the automatic tailgate, this had not been connected properly, well actually not connected to anything and had been… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

Thank you for your feedback and please accept our apologies for the inconvenience you have been caused. We will be looking in to this matter and will respond further once we have a report from the centre concerned. There is no excuse for you not receiving the high level of service we normally provide and we will be raising this with the manager to ensure that matters are addressed.

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By Nationwiderepairs

Written on: 18/01/2017

We have received a full report from the centre manager and are able to confirm that the tailgate ramp was disconnected during repairs, which was then not reconnected when the repairs were completed. We reconnected the power supply but the tailgate was very slow to operate. We then contacted the adaptation company who informed us that if the battery was not in good condition it would cause this to happen. The manager is aware that you were not informed of this problem until we spoke to you on 13th Jan and is aware that this is not acceptable and that we should have informed you before then. He has tried to call you to apologise in person but was unable to reach you so has asked if we could forward on his apologies to you. We appreciate your understanding in this matter and accept that we should have communicated with you better. We apologise for the inconvenience this caused you and would like to thank you for bringing this matter to our attention and assure you that we have addressed the issues internally to avoid similar instances in the future.

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★★★★☆

“Crash Repair @ Chatham, Kent.”

Written on: 13/01/2017 by Geoffcat (1 review written)

Fast collection and return by Alpha who completed the paperwork very efficiently and explained everything. The actual repairs looked perfect to my untrained eye any queries were answered quickly… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

Thank you for posting your review.

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★★★★★

“Lovely Place”

Written on: 13/01/2017 by Mina174 (1 review written)

I had my repairs done at the Ilkeston branch, the girls on reception were lovely and answered any questions I had and the repairs were brilliant I would highly recommend and if I was to have an accident again I would choose this branch. Thanks to everyone… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

This is good to hear, thank you. Although we hope for your sake you don't have an accident again!

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★★★★★

“Excellent service ”

Written on: 13/01/2017 by BlazeFitzgerald404 (1 review written)

My car was repaired due to a non-fault accident. From beginning to end the service was outstanding. I was provided with named staff who would be in touch with me. All staff involved were professional, courteous and experienced. Customer care was first rate. The repair was completed on time, with an excellent finish on the paintwork, full valeting service and delivery. I can find no faults at all with the service I received and would recommend to anyone. 5* service is not easy to find these days… Read Full Review

By Nationwiderepairs

Written on: 16/01/2017

We will ensure you kind comments and thanks are forwarded on to the team. Thank you for taking the time to post your feedback and for letting us know we helped to alleviate some of the stress of the situation for you. We aim to do this as much as we can so it is great to hear when we are getting it right!

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★★★★★

“Great service”

Written on: 13/01/2017 by MrSpartan1096 (1 review written)

Had my van recently repaired at your Ilkeston branch, polite staff, great job and came back lovely and clean. Highly recommend… Read Full Review

By Nationwiderepairs

Written on: 13/01/2017

Thank you for your review and your recommendation.

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★★★★★

“Car clinic Ilkeston ”

Written on: 13/01/2017 by Trevor53 (1 review written)

Brilliant service kept informed at all times courtesy car straight away.. Staff polite and the repair was brilliant... Would highly recommend… Read Full Review

By Nationwiderepairs

Written on: 13/01/2017

Thank you for taking the time to post your review.

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★★★★★

“Fast fantastic friendly ”

Written on: 12/01/2017 by Markopolo75 (1 review written)

Like to thank Newport branch for repairing the front of my ford focus After the accident my wife was in. They were fantastic from start to finish and even delivered my car back to my place of work.can I say I recommend nationwide repair centre to anyone, as you will be taken care of from start to finish wait for it 4 days yes,,,, 4 days & car was all cleaned on its return Thanks guys brilliant job… Read Full Review

By Nationwiderepairs

Written on: 13/01/2017

Your feedback and recommendation is very much appreciated, thank you.

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★★★★★

“Excellent sevice, were kept informed at every stage of...”

Written on: 12/01/2017 by Ladywick (1 review written)

Excellent sevice, were kept informed at every stage of the repair. Car delivered back in perfect condition… Read Full Review

By Nationwiderepairs

Written on: 13/01/2017

Thank you very much for your review.

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★★★★★

“FANTASTIC !!!!”

Written on: 12/01/2017

A joy to deal with from start to finish. Fantastic job done on our car after being hit in a car park. Our car was new in November and there was a dent from the front of the drivers door to the rear passengers door but after Nationwide got their hands on it all gone a brill job the workmanship was second to none. From the office staff to the lads who did the work on the car we could not fault anyone from start to finish and the job was done very quickly so thanks Nationwide would certainly… Read Full Review

By Nationwiderepairs

Written on: 13/01/2017

We really appreciate your feedback, thank you. We will forward your comments on to the team.

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